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Related Manuals for HP ENVY 17-j000
Summary of Contents for HP ENVY 17-j000
- Page 1 User Guide...
- Page 2 Bluetooth is a trademark owned by its common to most models. Some features otherwise using any software product proprietor and used by Hewlett-Packard may not be available on your computer. preinstalled on this computer, you agree to Company under license. Intel is a be bound by the terms of the HP End User trademark of Intel Corporation in the U.S.
- Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
- Page 4 Safety warning notice...
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Page 5: Table Of Contents
Table of contents 1 Starting right ..............................1 Best practices ............................1 Fun things to do ............................ 2 More HP resources ..........................3 2 Getting to know your computer ........................4 Finding your hardware and software information ................. 4 Locating hardware ....................... 4 Locating software ......................... - Page 6 Using Bluetooth wireless devices (select models only) ............. 20 Connecting to a wired network ......................21 Connecting to a local area network (LAN) ................. 21 4 Enjoying entertainment features ......................... 22 Using the webcam (select models only) ..................... 24 Using audio ............................24 Connecting speakers ......................
- Page 7 Left-edge swipe ....................38 Top-edge swipe and bottom-edge swipe ............38 Setting touch screen preferences (select models only) ..............39 Using the keyboard and mouse ......................39 Using the keys ........................40 Using the action keys ..................40 Using Microsoft Windows 8 shortcut keys ............41 Using the hot keys (select models only) ............
- Page 8 Using optical drives ..........................54 Inserting an optical disc ..................... 55 Tray-load ......................55 Removing an optical disc ....................55 Tray-load ......................55 When the disc tray opens normally ..........56 When the disc tray fails to open normally ......... 56 Sharing data and drives and accessing software ..............
- Page 9 10 Using Setup Utility (BIOS) and System Diagnostics ................77 Starting Setup Utility (BIOS) ....................... 77 Updating the BIOS ..........................77 Determining the BIOS version ................... 77 Downloading a BIOS update ..................... 78 Using System Diagnostics ........................79 11 Backing up, restoring, and recovering ..................... 80 Creating recovery media and backups ....................
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Page 11: Starting Right
Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to get more HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps: ●... -
Page 12: Fun Things To Do
Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page ●... -
Page 13: More Hp Resources
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA ● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy ● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address. -
Page 14: Getting To Know Your Computer
Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type c, and then select Control Panel. Select System and Security, and then in the System area, select Device Manager. A list reveals all the devices installed in your computer. -
Page 15: Right Side
Right side Component Description Audio-out (headphone) jack/Audio-in Connects optional powered stereo speakers, headphones, (microphone) jack earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. -
Page 16: Left Side
Left side Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Vents (2) Enable airflow to cool internal components. - Page 17 Component Description ● Hard drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, Using HP 3D DriveGuard (select models only) on page ●...
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Page 18: Display
Display Component Description Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. Internal microphones (2) Record sound. -
Page 19: Top
TouchPad Component Description TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. -
Page 20: Lights
Lights Component Description ● Power light White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power. -
Page 21: Buttons And Speakers
Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● Fingerprint reader light White: The fingerprint authentication was successful. ● Amber: The fingerprint authentication failed. Buttons and speakers... - Page 22 Component Description ● Power button When the computer is off, press the button to turn on the tablet. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep.
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Page 23: Keys
Keys Component Description Reveals system information when pressed in combination with the key. Executes frequently used system functions when pressed in combination with the key, the spacebar, or the key. Windows key Returns you to the Start screen from an open app or the Windows desktop. -
Page 24: Bottom
Bottom Component Description HP Triple Bass Reflex Subwoofer Provides superior bass sound. Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. - Page 25 Component Description Speakers (2) Produce sound. Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
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Page 26: Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: NOTE: Your label may look slightly different from the illustration in this section. Component Product name Serial number... -
Page 27: Connecting To A Network
Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires. -
Page 28: Using Operating System Controls
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. -
Page 29: Setting Up A Wlan
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ●... -
Page 30: Connecting To A Wlan
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: Be sure that the WLAN device is on. -
Page 31: Connecting To A Wired Network
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack. -
Page 32: Enjoying Entertainment Features
Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones. - Page 33 Component Description HP TrueVision HD Webcam Records video and takes still photographs. Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search, and then tap the search box. Type c, and then select CyberLink YouCam from the list of applications.
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Page 34: Using The Webcam (Select Models Only)
Component Description USB 3.0 charging port Connects an optional USB device. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charge connected USB devices. -
Page 35: Connecting Headphones
Connecting headphones You can connect wired headphones to the headphone jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. -
Page 36: Checking The Sound
Checking the sound To check the audio functions on your computer, follow these steps: Mode Steps Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search, and then tap the search box. Type c, tap Control Panel, tap Hardware and Sound, and then tap Sound. -
Page 37: Using Video
Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movies to watch on your computer without needing to connect to a network. To enhance your viewing enjoyment, use one of the video ports on the computer to connect an external monitor, projector, or TV. -
Page 38: Configuring Hdmi Audio Settings
NOTE: Adjust the screen resolution of the external device, especially if you choose the “Extend” option. From the Start screen, type c, and then select Control Panel from the list of applications. Select Appearance and Personalization. Under Display, select Adjust screen resolution for best results. -
Page 39: Navigating Using Touch Gestures, Pointing Devices And The Keyboard
Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen (select models only). -
Page 40: Tapping
To turn a gesture off or on: From the Synaptics ClickPad screen, select or clear the check box next to the gesture that you want to turn on or off. Select Apply, and then select OK. Tapping To make an on-screen selection, use the tap function on the TouchPad. ●... -
Page 41: Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ●... -
Page 42: Rotating (Select Models Only)
Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. -
Page 43: Flicking (Select Models Only)
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. -
Page 44: Top-Edge Swipe
Top-edge swipe The top-edge swipe allows you to access All apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge to reveal available apps. Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. -
Page 45: Using Touch Screen Gestures (Select Models Only)
Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse. -
Page 46: Scrolling
Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. ● Place two fingers on the screen and then drag them in an up, down, left, or right motion. Pinching/stretching Pinching and stretching allows you to zoom out or in on images or text. ●... -
Page 47: Rotating (Select Models Only)
Rotating (select models only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slide your forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. -
Page 48: Left-Edge Swipe
Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Gently swipe your finger inward from the left edge of the display bezel to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe allows you to open a list of apps available on your computer. -
Page 49: Setting Touch Screen Preferences (Select Models Only)
Tap All apps to view available apps. Setting touch screen preferences (select models only) Mode Steps Swipe from the right edge of the TouchPad or touch screen (select models only) to display the charms, tap Search, and then tap the search box. Type c, tap Control Panel, tap Hardware and Sound, tap Pen and Touch, and then follow the on-screen instructions. -
Page 50: Using The Keys
TIP: The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop. Pressing the Windows key again will return you to the previous screen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions than those discussed in this section. -
Page 51: Using Microsoft Windows 8 Shortcut Keys
Icon Description Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD. -
Page 52: Using The Hot Keys (Select Models Only)
Using the hot keys (select models only) A hot key is a combination of the key and the key, the key, or the spacebar. To use a hot key: Briefly press the key, and then briefly press the second key of the combination. ▲... -
Page 53: Managing Power
Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. -
Page 54: Initiating And Exiting Sleep
NOTE: Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able to initiate the Hibernation state, you must enable user-initiated Hibernation using Power Options. See Enabling and exiting user-initiated hibernation on page Initiating and exiting Sleep With the computer on, you can initiate Sleep in the following ways: ●... -
Page 55: Setting Password Protection On Wakeup
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow these steps: From the Start screen, type power, select Settings, and then select Power Options. -
Page 56: Finding Battery Information
CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before removing the battery. Turn the computer upside down on a flat surface. Slide the battery release latch (1) to release the battery. -
Page 57: Identifying Low Battery Levels
Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. –... -
Page 58: Disposing Of A User-Replaceable Battery
Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. -
Page 59: Troubleshooting Power Problems
Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer. -
Page 60: Shutting Down (Turning Off) The Computer
Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. -
Page 61: Managing And Sharing Information
Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD). -
Page 62: Connecting A Usb Device
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. -
Page 63: Inserting And Removing A Digital Storage Card
To disconnect an unpowered external device, stop the device, and then disconnect it from the computer. To disconnect a powered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert... -
Page 64: Using Optical Drives
NOTE: If the card is not ejected, pull the card out of the slot. Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives can only read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ●... -
Page 65: Inserting An Optical Disc
such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve the issue, close any open applications and turn off your wireless feature. -
Page 66: When The Disc Tray Opens Normally
When the disc tray opens normally Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. -
Page 67: Sharing Data And Drives And Accessing Software
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. Close the disc tray and place the disc in a protective case. - Page 68 To share drives on the same network: From the Windows desktop, right-click the Wireless icon in the notification area, at the far right of the taskbar. Select Open Network and Sharing Center. Under View your active networks, select an active network. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options.
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Page 69: Maintaining Your Computer
Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. -
Page 70: Replacing The Primary Hard Drive
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. The write process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. - Page 71 Open the hard drive connector (1), and then disconnect the hard drive cable (2) from the computer. Lift the hard drive (3), and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself.
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Page 72: Replacing The Secondary Hard Drive (Select Models Only)
Remove the hard drive bracket (1), and then remove the connector (2) from the hard drive. To install a hard drive, reverse this procedure. Replacing the secondary hard drive (select models only) CAUTION: Drives are fragile computer components that must be handled with care. Do not drop a drive, place items on it, or expose it to liquids, or temperature or humidity extremes. - Page 73 Remove the hard drive: Loosen the service door screw (1), lift the service door (2), and then remove it (3). Open the hard drive connector (1), and then disconnect the hard drive cable (2) from the computer. Improving performance...
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Page 74: Using Hp 3D Driveguard (Select Models Only)
Lift the hard drive (3), and then slide it out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. Remove the hard drive bracket (1), and then remove the connector (2) from the hard drive. To install a hard drive, reverse this procedure. -
Page 75: Using Disk Cleanup
works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (or physically reorganizes) the fragmented files and folders on the hard drive so that the system can run more efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives. After you start Disk Defragmenter, it works without supervision. - Page 76 NOTE: To use a dual-channel configuration with a second memory module, be sure that both memory modules are identical. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, on in Hibernation.
- Page 77 Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. NOTE: To protect a memory module after removal, place it in an electrostatic-safe container.
- Page 78 Replace the service door. Replace the battery. Turn the computer right-side up, and then reconnect external power and external devices. Turn on the computer. Chapter 8 Maintaining your computer...
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Page 79: Updating Programs And Drivers
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available. -
Page 80: Traveling With Or Shipping Your Computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦... -
Page 81: Securing Your Computer And Information
Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code. -
Page 82: Setting Windows Passwords
● Change your passwords at least every three months. ● An ideal password is long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type support, and then select the HP Support Assistant app. -
Page 83: Using The Fingerprint Reader
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. -
Page 84: Using Your Registered Fingerprint To Log On To Windows
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: After you register your fingerprints, restart Windows. Swipe any of your registered fingerprints to log on to Windows. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to computer viruses, spyware, and other online threats. -
Page 85: Installing Software Updates
Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers. Installing critical security updates CAUTION: Microsoft® sends out alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. - Page 86 Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. Remove the key and keep it in a safe place. Chapter 9 Securing your computer and information...
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Page 87: Using Setup Utility (Bios) And System Diagnostics
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. -
Page 88: Downloading A Bios Update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. -
Page 89: Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: Turn on or restart the computer, quickly press esc, and then press f2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. -
Page 90: 11 Backing Up, Restoring, And Recovering
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps. -
Page 91: Creating Hp Recovery Media
Creating HP Recovery media on page As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. -
Page 92: Restore And Recovery
● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recovery DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP Recovery Manager, you will be prompted to continue, and the remaining discs will be burned. -
Page 93: Using Windows Refresh For Quick And Easy Recovery
● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page ● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. -
Page 94: Recovering Using Hp Recovery Manager
To use the key: Press while the computer boots. – or – Press and hold as you press the power button. Select Troubleshoot from the boot options menu. Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. -
Page 95: Using The Hp Recovery Partition To Recover A Minimized Image (Select Models Only)
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. -
Page 96: Removing The Hp Recovery Partition
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. -
Page 97: 12 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. -
Page 98: Operating Environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10,000 ft... -
Page 99: 13 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components. -
Page 100: Index
Index battery power 45 computer, traveling 47 AC adapter 5 battery release latch 14 configuring audio for HDMI 28 testing 49 battery temperature 47 connecting to a WLAN 20 action keys battery, identifying 14 connector, power 5 decrease screen brightness Beats Audio 25, 42 corporate WLAN connection 20 hot key 25... - Page 101 internal display switch, memory module hard drive identifying 8 identifying 15 HP 3D DriveGuard 64 internal microphones, identifying inserting 67 identifying 15 8, 22 removing 66 light 7 Internet connection setup 19 replacing 65 HDMI Internet security software, using memory module service door, configuring audio 28 removing 66 HDMI port...
- Page 102 Sleep USB 3.0 ports, identifying 5, 6, recovery 82, 83 exiting 44 discs 81, 85 initiating 44 USB cable, connecting 52 HP Recovery Manager 84 slots USB devices media 85 memory card 6 connecting 52 starting 85 security cable 6 description 51 supported discs 81 software...
- Page 103 wireless network, securing 75 WLAN antennas, identifying 8 WLAN device 16, 18 WLAN label 16 zooming touch screen gesture 36 zooming TouchPad gesture 31 Index...