Software Upgrade - Cisco C20 Administrator's Manual

Cisco TelePresence System Quick Set C20 / C20 Plus and Profiles using C20
Contents Introduction

Software upgrade

From this page you can do software upgrades and add a
release key and option keys.
Software versions
The C series codecs are using the TC software.
NOTE: Contact your system administrator if you have
questions about the software version.
Software release notes and upgrade files
Cisco recommends reading the software release notes
before upgrading the software. The software release notes
and upgrade files are available from the TANDBERG ftp site.
Go to: http://ftp.tandberg.com/pub/software/endpoints/tc/.
Release key
The release key is required to be able to use any of the
released software.
Contact your Cisco representative to obtain the release key.
Option key
An option key is required to activate any optional
functionality, and you may have several option keys in your
system. The options available are:
•
Natural presenter
•
Premium resolution
•
Multisite (not valid for Codec C20)
•
High definition (only valid for Codec C20)
•
Dual display (only valid for Codec C20/C40)
Contact your Cisco representative to obtain the option
key(s).
D14637.04 Profile C20 and Quick Set C20 Administrator Guide TC4.0, November 2010.
Copyright © 2010 Cisco Systems, Inc. All rights reserved.
Web interface Web interface Advanced configuration
The Upgrade Software page
Add the release and option keys
Contact your Cisco representative to obtain the required
key(s). If you will add both a release key and one or more
option keys, the valid procedure will be:
1. Enter the release key and press Add.
The key format: "1TC001-1-0C22E348" (each system will
have a unique key).
2. Enter the option key and press Add.
The key format: "1N000-1-AA7A4A09" (each system will
have a unique key).
3. If you have more than one option key, add the remaining
keys.
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Password protection Appendices
Upgrade the software on the codec
4. Before you can start the upgrade you must download the
software upgrade file. The file format: "s52000tc4_0_0.pkg"
(each software version has a unique file name).
5. Press Browse... and select the .PKG file.
6. Press the Upgrade button to start the installation.
7. Leave the system to allow the installation process to
complete. You can follow the progress on this page. When
the upgrade is successfully completed a message will
appear. The installation process may take up to 30 minutes.
Administrator guide
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