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HP Slate 10 Plus Tablet
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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Table of Contents
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Summary of Contents for HP Slate 10 Plus

  • Page 1 HP Slate 10 Plus Tablet Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 By installing, copying, downloading, or otherwise using any software product preinstalled on this tablet, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy...
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5: Table Of Contents

    Table of contents 1 Product description ......................1 2 External component identification ..................3 3 Illustrated parts catalog ....................5 Locating the serial number location .................... 5 Tablet major components ......................6 Miscellaneous parts ........................8 Sequential part number listing ....................9 4 Removal and replacement preliminary requirements ............
  • Page 6 Front-facing webcam ......................26 Display panel cable ....................... 27 6 Specifications ........................29 7 Power cord set requirements ..................30 Requirements for all countries ....................30 Requirements for specific countries and regions ................. 30 8 Recycling ........................32 Index ..........................33...
  • Page 7: Product Description

    Product description Category Description Product Name HP Slate 10 Plus Tablet Chipset/processor Balong® V9R1 Cortex-A9 quad core 1.60-GHz processor Graphics Integrated with soldered-on-circuit (SoC) Panel 10.0-in, diagonal capacitive, 10-point MultiTouch, in-plane switching (IPS), high-definition (HD), wide viewing angle (1280×800), display assembly...
  • Page 8 Category Description Ports Micro USB type B with MHL support ● Micro SD slot ● Micro SIM slot ● Audio jack: 3.5-mm with microphone and URAT support ● Power requirements Supports a 2-cell, 6280-mAh lithium-polymer, USB-charging battery Supports a 5V-2A, 10-W USB cable AC adapter Operating system Preinstalled: Android 4.4 + EMUI 2.3 Serviceability...
  • Page 9: External Component Identification

    External component identification Item Component Item Component Ambient light sensor Micro SD Card Reader slot Front-facing webcam Micro SIM slot Power button Audio-out (headphone)/Audio-in (microphone) jack (10) Volume control button Speakers...
  • Page 10 Item Component Item Component (11) Microphone Micro USB port Rear-facing webcam Chapter 2 External component identification...
  • Page 11: Illustrated Parts Catalog

    Illustrated parts catalog Locating the serial number location The tablet part number (1), serial number (2), and International Mobile Station Equipment Identity number (IMEI) (3) are located on the tablet back cover. This information may be needed when travelling internationally or when contacting support. Locating the serial number location...
  • Page 12: Tablet Major Components

    Tablet major components Item Component Spare part number Display panel assembly (10.0-in, HD, LED, TouchScreen, includes front cover) 776014-001 Antenna (includes double-sided adhesive) 776022-001 Connector board (includes audio jack, double-sided adhesive, USB power 776025-001 connector, and vibrator module) Power/volume button actuator (included with the back cover spare part kit, spare part number 776015-001) Plastic frame (included in the back cover spare part kit, spare part number 776015-001) Battery, 2-cell, 6280-mAh, Li-ion, USB-charging (includes cable and double-...
  • Page 13 Item Component Spare part number Speaker connector board for left speaker (includes power button and volume 776017-001 control buttons) Speaker connector board for right speaker 776018-001 Speaker Kit (includes left and right speakers) 776020-001 (10) 3.0-MP rear-facing webcam (includes cable) 776024-001 (11) System board equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz...
  • Page 14: Miscellaneous Parts

    For use only in the United Kingdom 773125-003 HP Slate 7 VoiceTab Ultra Tablet: HP Slate 10 Plus Tablet for use in all countries and regions except Europe, the Middle East, and 776026-001 Africa (equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 10.0-in, FHD, LED, TouchScreen, display panel assembly, 1.0-GB of system memory, 8-GB eMMC system...
  • Page 15: Sequential Part Number Listing

    776026-001 HP Slate 10 Plus Tablet for use in all countries and regions except Europe, the Middle East, and Africa (equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 10.0-in, FHD, LED, TouchScreen, display panel assembly, 1.0-GB of system memory, 8-GB eMMC system...
  • Page 16: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver ● Phillips P00 screw driver ● Torx T5 screw driver ●...
  • Page 17: Drive Handling

    they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily. Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the tablet, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a drive, shut down the tablet.
  • Page 18 CAUTION: To prevent damage to the tablet when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them. Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
  • Page 19: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ●...
  • Page 20: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps ● with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.
  • Page 21: Removal And Replacement Procedures

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for the tablet, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. There are as many as 14 screws that must be removed, replaced, and/or loosened when servicing the tablet.
  • Page 22 CAUTION: Before positioning the tablet with display panel facing down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel. Position the tablet with the display panel facing down and the SD Card Reader/SIM slot cover toward you.
  • Page 23 Separate the front edge of the display panel assembly (2) from the back cover, and then swing the display panel assembly up and back until it rests upside down next to the back cover. Release the ZIF connector (1) to which the display panel cable is attached. Detach the display panel cable (2) from the display panel assembly.
  • Page 24: Antenna

    Antenna Description Spare part number Antenna (includes double-sided adhesive) 776022-001 Before removing the antenna, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. Disconnect the power from the tablet by unplugging the power cord from the tablet.
  • Page 25: Connector Board

    Connector board Description Spare part number Connector board (includes USB power connector, audio jack, and vibrator module) 776025-001 Before removing the connector board, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 26: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the tablet, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the tablet can cause loss of information.
  • Page 27: Speaker Connector Boards

    Disconnect the battery cable (1) from the system board. Insert a case utility tool (2) between the battery and the back cover, and then detach the battery (3) from the back cover. Remove the battery (4). Reverse this procedure to install the battery. Speaker connector boards Description Spare part number...
  • Page 28 Remove the speaker connector boards: Release the ZIF connector (1) to which the left speaker connector board cable is attached, and then disconnect the left speaker connector board cable from the system board. Remove the three Torx T5M1.3×3.7 screws (2) that secure the left speaker connector board to the back cover.
  • Page 29: Speakers

    Remove the right speaker connector board. Reverse this procedure to install the speaker connector boards. Speakers Description Spare part number Speaker Kit (includes left and right speakers) 776020-001 Before removing the speakers, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 30: Rear-Facing Webcam

    Remove the speakers. ▲ Reverse this procedure to install the speakers. Rear-facing webcam Description Spare part number 3.0-MP rear-facing webcam (includes cable) 776024-001 Before removing the rear-facing webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 31: System Board

    Remove the rear-facing webcam (2) and cable. Reverse this procedure to install the rear-facing webcam. System board Description Spare part number System board equipped with a Balong V9R1 Cortex-A9 quad core 1.60-GHz processor, 1.0-GB 776019-001 of system memory, 8-GB eMMC system storage, and a graphics subsystem with UMA memory Before removing the system board, follow these steps: Turn off the tablet.
  • Page 32: Front-Facing Webcam

    Remove the system board (2). Reverse this procedure to install the system board. Front-facing webcam Description Spare part number 0.3-MP front-facing webcam (includes cable) 776023-001 Before removing the front-facing webcam, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 33: Display Panel Cable

    Remove the front-facing webcam (2) and cable. Reverse this procedure to install the front-facing webcam. Display panel cable Description Spare part number Display panel cable (includes double-sided adhesive) 776021-001 Before removing the display panel cable, follow these steps: Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system.
  • Page 34 Disconnect the display panel cable (2) from the system board. Reverse this procedure to install the display panel cable. Chapter 5 Removal and replacement procedures...
  • Page 35: Specifications

    100-240 V, 50/60 Hz, 0.3-1.0 A. NOTE: The voice tablet can operate on DC power using an industry-standard micro-B USB cable. The HP adapter included with your voice tablet is recommended for charging the voice tablet. Temperature Operating 5°C to 35°C...
  • Page 36: Power Cord Set Requirements

    Power cord set requirements The wide-range input feature of the tablet permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the tablet meets the requirements for use in the country or region where the equipment is purchased.
  • Page 37 Country/region Accredited agency Applicable note number Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
  • Page 38: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle. Chapter 8 Recycling...
  • Page 39: Index

    Index display panel, product microphone jack 3 AC adapter, spare part numbers description 1 microphone, product description drives ambient light sensor 3 precautions 11 model name 1 antenna preventing damage 11 removal 18 operating system, product spare part number 6, 9, 18 electrostatic discharge 11 description 2 audio, product description 1...
  • Page 40 serviceability 2 storage 1 USB dongle, spare part number video 1 8, 9 wireless 1 USB extension cable, spare part product name 1 number 8, 9 USB port, location 4 rear-facing webcam location 4 video, product description 1 removal 24 volume control button 3 spare part number 7, 9, 24 Rubber Kit, spare part number 8,...

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