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Appostar KP-5370 User Manual

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KP-5370
Touch POS Terminal
User's Manual
Edition: NOV 2012
Version 1.01

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Summary of Contents for Appostar KP-5370

  • Page 1 KP-5370 Touch POS Terminal User’s Manual Edition: NOV 2012 Version 1.01...

  • Page 2: Declaration Of Conformity

    For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. KP-5370 Touch POS Terminal...
  • Page 3 Disclaimer The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. Nor are any liability assumed for any damages resulting from the use of this product and the information contained in this document.

  • Page 4: Important Safety Instructions

    6. Do not place heavy objects on top of the product /or lean against the product, these items may fall and cause injury. 7. Do not block the air vent of the product, this can cause heat to build up inside the box machine and may lead to fire. KP-5370 Touch POS Terminal...

  • Page 5: Table Of Contents

    Table of Contents Chapter 1 Product Overview ............... 2  1.1 Unpacking ..................... 2   1.2 Front, Rear & Side View ................3   1.3 I/O Interface ..................5   1.4 Specification ..................7   Chapter 2 Hardware Installation ............9  2.1 Peripheral Installation ................

  • Page 6: Chapter 1 Product Overview

    Check li 1. POS T Terminal M Main Unit 2. Quick k Referenc ce Guide 3. Driver C 4. P Power Adap pter Power Co 6. PS/2 2 Y-cable ( optional) KP-5370 T Touch POS Terminal...

  • Page 7: Front, Rear & Side View

    PRODUCT OVERVIEW 1.2 Front, Rear & Side View Front View 15” LCD touch panel Front panel Base Rear View Customer MSR cover display MSR cover Cable Rear cover management cover KP-5370 Touch POS Terminal...
  • Page 8 PRODUCT OVERVIEW Side View Left Side Right Side (I/O with cover) (I/O without cover) KP-5370 Touch POS Terminal...

  • Page 9: I/O Interface

    Serial port with RJ45 Connector x 1 COM4 (See Note) RJ45 LAN Connector Keyboard & Mouse PS/2 PS/2 Connector Digital I/O with 12V RJ11 Connector Cash Drawer (DIO) (single/dual) Printer (LPT1) Parallel port with DB25/F Connector KP-5370 Touch POS Terminal...
  • Page 10 POS syst tem. NOTE: avoid conf fusion with LAN port, t the COM 4 is protecte ed with cove move the c cover before e use. KP-5370 T Touch POS Terminal...

  • Page 11: Specification

    Wireless LAN 802.11 b/g Customer Display VFD/LCD customer display Second Display 8”/15”TFT-LCD display/non-touch Control / Indicator Power Button 1 Reset Button 1 LED Indicators 3 (HDD / Power / LAN) Powering Power Supply AC 100V~240V/90W power adapter KP-5370 Touch POS Terminal...
  • Page 12 Operating Humidity 15%~80% RH Storage Humidity 20% ~90% RH Mechanical Housing Color Cool White, Dark Gray Construction ABS + SECC Dimension (W x D x H) 390 x 235 x 320 mm Weight N.W. 8.5 kg KP-5370 Touch POS Terminal...

  • Page 13: Peripheral Installation

    (Default a at right Figure 1-a Step 1 R Remove th he cover f from the MSR exte ension slo Figure 1-b Step 2 C Connect th he MSR ca able corre ectly. Figure 1-c KP-5370 To ouch POS T Terminal...
  • Page 14 Figure 2-a Step 2 U Unfasten 2 2 thumb s screws of ff the rear r cover by y a coin. (Figure 2 2-b, 2-c) Figure 2-b Figure 2 KP-5370 T Touch POS Terminal...

  • Page 15: Chapter 2 Hardware Installation

    Figure 2-g Step 4 Cover the screw holes with plastic lids and reinstall the rear cover. (Figure 2-h, 2-i) Figure 2-h Figure 2-i ATTENTION If the customer display doesn’t work properly, please refer to CH.6 Troubleshooting. KP-5370 Touch POS Terminal...

  • Page 16: Second Display Installation

    Unfasten the 2 thumb screws off both the front and rear cover of the main unit. (Figure 3-b, 3-c) Figure 3-b Figure 3-c Step 3 Remove the top hinge cover using a screwdriver. (Figure 3-d, 3-e) Figure 3-d Figure 3-e KP-5370 Touch POS Terminal...
  • Page 17 (Figure 3-h) Figure 3-h Step 6 F it the low wer hinge cover to the secon nd display y and fix with 1 th humb crew. Figure 3-i , 3-j) Figure 3-i Figure 3 KP-5370 To ouch POS T Terminal...
  • Page 18 Figure 3-l , 3-m) Figure 3-l Figure 3 ATTENT TION If the se cond disp play does n’t work properly, please re efer to CH Trouble eshooting KP-5370 T Touch POS Terminal...

  • Page 19: Component Installation

    1 mounting thumb screw that holds the HDD bracket in place. (Figure 4- c, 4-d) Figure 4-c Figure 4-d Step 4 Unfasten 4 screws from the HDD bracket to remove the HDD and replace with a new one. KP-5370 Touch POS Terminal...
  • Page 20 Step 1 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 5-a, 5-b) Figure 5-a Figure 5-b Step 2 Locate the Mini PCI Express Card Slot on the mother board. (Figure 5-d) Plug the Mini PCI Express card into the slot. Figure 5-c Figure 5-d KP-5370 Touch POS Terminal...

  • Page 21: Chapter 3 Software Installation

    Windows XP and similar on all other Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the Appostar Driver Installer.
  • Page 22 Click Install Ethernet Driver d. Click Next Bottom to continue and Bottom to Start Install Driver. Finish Install. e. Click Install Graphics Driver Click Install SM Bus Driver Bottom Bottom to Start Install Driver. to Start Install Driver. KP-5370 Touch POS Terminal...

  • Page 23: Peripheral Device Driver Installation

    Select English as language and d. A progress window appears in click Next to continue. seconds. Click Next to continue. e. Click Install to begin the f. A progress window appears. Click installation. Finish to complete the installation. KP-5370 Touch POS Terminal...
  • Page 24 Select the “Install RS232 interface driver” option. Click interface driver” option. Click Next to continue. Next to continue.   c. Select the None option and click Next to continue. Select the “Support Multi-Monitor System” option. Click Next to continue. KP-5370 Touch POS Terminal...
  • Page 25 Select the Destination Folder or e. Type a Folder name or use the use the default one listed. default one listed. Click Next to continue. f. A progress window appears. g. Click Yes. The installation Please wait. completes in seconds. KP-5370 Touch POS Terminal...

  • Page 26: Chapter 4 Board Setting

    BOARD SETTING CHAPTER 4 Board Setting 4.1 Main Board Jumper Setting KP-5370 Touch POS Terminal...
  • Page 27 BOARD SETTING KP-5370 Touch POS Terminal...
  • Page 28 BOARD SETTING KP-5370 Touch POS Terminal...
  • Page 29 BOARD SETTING KP-5370 Touch POS Terminal...
  • Page 30 BOARD SETTING KP-5370 Touch POS Terminal...
  • Page 31 BOARD SETTING KP-5370 Touch POS Terminal...
  • Page 32 BOARD SETTING ATTENTION To avoid system malfunctions, DO NOT change the default setting by yourself. Contact your dealer for assistance if needed. KP-5370 Touch POS Terminal...

  • Page 33: External Connector Pin Assignments

    BOARD SETTING 4.2 External Connector Pin Assignments KP-5370 Touch POS Terminal...
  • Page 34 BOARD SETTING KP-5370 Touch POS Terminal...
  • Page 35 BOARD SETTING ATTENTION To avoid system malfunctions, DO NOT change the default setting by yourself. Contact your dealer for assistance if needed. KP-5370 Touch POS Terminal...

  • Page 36: Port Definition For Cash Drawer

    BOARD SETTING 4.3 Port Definition for Cash Drawer KP-5370 is capable of driving cash drawer. Please refer to previous section for pin definition of cash drawer connector (RJ-11). The cash drawers are driven by the I/O port from main board directly. The port number and bit definition are as following table.

  • Page 37: Chapter 5 Bios Setup

    <Page Down> Decrease the numeric value or make changes <F1> Show descriptions of the function keys <F2> Move cursor to the Item Help block on the right (submenus only) <F5> Restore the previous BIOS settings KP-5370 Touch POS Terminal...
  • Page 38 Chipset  Northbridge and Southbridge additional features configuration. Exit  Save all the changes made in the BIOS Setup program to the CMOS and exit BIOS Setup. (Pressing <F10> can also carry out this task.) KP-5370 Touch POS Terminal...
  • Page 39 BIOS SETUP Abandon all changes and the previous settings remain in effect. Pressing <Y> to the confirmation message will exit BIOS Setup. (Pressing <Esc> can also carry out this task.) KP-5370 Touch POS Terminal...

  • Page 40: The Main Menu

    When the system is not stable as usual, select the Load Optimal Defaults  item to set your system to its defaults. The BIOS Setup menus described in this chapter are for reference only and  may differ by BIOS version. KP-5370 Touch POS Terminal...

  • Page 41: Advanced Menu

    BIOS SETUP 5.2 Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press Enter to access the related submenu screen. KP-5370 Touch POS Terminal...

  • Page 42: Cpu Configuration

    The Intel Hyper Threading Technology allows a single processor to execute two or more separate threads concurrently. When hyper-threading is enabled, multi-threaded software applications can execute their threads, thereby improving performance. Options available: Enabled/Disabled. Default setting is Enabled. Intel SpeedStep (tm) tech (Enhanced Intel SpeedStep Technology)  KP-5370 Touch POS Terminal...

  • Page 43: Ide Configuration

    Hard drive information should be labeled on the outside device casing. Enter the appropriate option based on this information. Configure SATA as  Configure the on chip SATA type. KP-5370 Touch POS Terminal...
  • Page 44 Option available: Auto/Disabled. Default setting is Auto. S.M.A.R.T Mode  This feature allows you to set the PIO (Programmed Input/Output) mode for the two IDE devices (Master and Slave drives) attached to that particular IDE channel. KP-5370 Touch POS Terminal...
  • Page 45 This item allows you to force BIOS to delay the initialization of Hard drive devices up to 35 seconds. The dalay gives your Hard drive devices more time to spin up before the BIOS initialize them. Press [Enter] to Confiure the Hard disk device unit command timeout. KP-5370 Touch POS Terminal...
  • Page 46 Default setting for Serial Port6 is 2E0/IRQ11. Parallel Port Address  When enabled allows you to configure the parallel port settings. Options available: 378/IRQ7/278/IRQ5/3BC/IRQ7/Disabled. Default setting is 378/IRQ7. Parallel Port Mode  Configure parallel port mode. KP-5370 Touch POS Terminal...
  • Page 47 ECP Mode: Enhanced Parallel Port using existing parallel port signals to provide a asymmetric bidirectional communication. It's offering transfer rates of up tp 2MB/s. ECP+EPP Mode: Enable EPP and ECP Mode. Options available: Normal/EPP Mode/ECP Mode/EPP+ECP Mode. Default setting is Normal. KP-5370 Touch POS Terminal...

  • Page 48: Hardware Health Configuration

    Option available: Enabled/Disabled. Default setting is Enabled. CPU/System FAN Mode Setting  CPU/System fan configuration mode setting. Option available: Full On mode/Automatic mode. Default setting is Automatic mode. Displays current CPU and System temperature. CPU/System full speed temp.  KP-5370 Touch POS Terminal...
  • Page 49 Press [Enter] to Confiure the CPU/System fan speed temperature. System Temperature/CPU Temperature  Displays current CPU and System temperature. CPU/System FAN Speed (RPM)  Displays current CPU fan speed. Current Voltage: 12V/5VDDM/3VDDM/+VCC_CORE  Displays the current CPU and system voltages. KP-5370 Touch POS Terminal...

  • Page 50: Acpi Configuration

    S1 state. When signaled by a wake-up device or event, the system resumes to its working state exactly where it was left off. Auto : Auto configuration. Options available:S1 (POS)/S3 (STR)/Auto. Default setting is S1 (POS). KP-5370 Touch POS Terminal...
  • Page 51 USB Mouse Legacy Support  Enable USB Mouse Legacy Support function. Options available: Enabled/Disabled. Default setting is Enabled. USB Storage Device Support  Enable USB Storage Device Support function. Options available: Enabled/Disabled. Default setting is Enabled. KP-5370 Touch POS Terminal...

  • Page 52: Boot Menu

    BIOS SETUP Boot Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the drive(s) specified is not bootable. KP-5370 Touch POS Terminal...
  • Page 53 BIOS SETUP KP-5370 Touch POS Terminal...

  • Page 54: Boot Device Priority

    This field determines which type of device the system attempt to boot from after BIOS Post completed. Specifies the boot sequence from the available devices. If the first device is not a bootable device, the system will seek for next available device. KP-5370 Touch POS Terminal...

  • Page 55: Security Menu

    This parameter indicates whether a user pass- word has been assigned. To clear the password, press <Enter> on the password item and when requested for the password, press <Enter> again. The message "Not Installed" will appear, indicating the password has been cancelled. Change Supervisor Password  KP-5370 Touch POS Terminal...

  • Page 56: Chipset Menu

    BIOS SETUP Press Enter to configure the Supervisor password. Change User Password  Press Enter to configure the user password. Chipset Menu KP-5370 Touch POS Terminal...
  • Page 57 Boot Display Device  Select the Video Device that will be activated during POST. Options available: CRT/LVDS/CRT+LVDS. Flat Panel Type  Selecting by Internal Graphics Device by selecting appropriate setup item. Options available: 800x600 (18 bit)/1024x768 (18 bit). KP-5370 Touch POS Terminal...
  • Page 58 Options available: Enabled/Disabled. Default setting is Enabled. USB 2.0 Controller  Enable/Disable onboard USB 2.0 controller. Options available: Enabled/Disabled. Default setting is Enabled. Audio Controller  Enable/Disable onboard Audio controller. Options available: Enabled/Disabled. Default setting is Enabled KP-5370 Touch POS Terminal...
  • Page 59 Power Off: Do not power on system when AC power is back. Last State: Set system to the last sate when AC power is removed. Options available: Power On/Power Off/Last State. Default setting is Power Off. KP-5370 Touch POS Terminal...
  • Page 60 Resume On Ring  Enable/Disable Resume On Ring function. Options available: Enabled/Disabled. Default setting is Enabled. Resume On RTC Alarm  Enable/Disable RTC Alarm to power on system function. Options available: Enabled/Disabled. Default setting is Disabled. KP-5370 Touch POS Terminal...

  • Page 61: Exit Menu

    Press <Enter> on this item and then press the <Y> key to load the optimal BIOS default settings. The BIOS defaults settings help the system to operate in optimum state. Always load the Optimized defaults after updating the BIOS or after clearing the CMOS values. Options available: OK/Cancel. KP-5370 Touch POS Terminal...

  • Page 62: Chapter 6 Troubleshooting

    CHAPTER 6 Troubleshooting This chapter provides suggestions on how to locate and solve problems that may arise while using your KP-5370. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image on the terminal screen.
  • Page 63 Press <F9> during POST to load the default configuration values for the current menu. NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance. KP-5370 Touch POS Terminal...

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