For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. KP-5562 / KP-5564 Touch POS Terminal...
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The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred.
6. Do not place heavy objects on top of the product /or lean against the product, these items may fall and cause injury. 7. Do not block the air vent of the product, this can cause heat to build up inside the box machine and may lead to fire. KP-5562 / KP-5564 Touch POS Terminal...
CHAPTER 5 Main Board I/O Connectors ............ 27 CHAPTER 6 Award BIOS Setting ..............35 Award BIOS Utility ................35 Award BIOS Main Menu ..............35 Fan Speed Control ................37 CHAPTER 7 Troubleshooting ..............39 APPENDIX ....................41 KP-5562 / KP-5564 Touch POS Terminal...
15” LCD touch panel Front panel Base Rear View / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H) Customer MSR cover display cover MSR cover Cable Rear cover management cover KP-5562 / KP-5564 Touch POS Terminal...
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PRODUCT OVERVIEW Side View x 2 / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H) Left Side Right Side (I/O with cover) (I/O without cover) KP-5562 / KP-5564 Touch POS Terminal...
RJ45 LAN Connector x 1 LAN+USB USB 2.0 A-type Connector x 2 Keyboard/Mouse PS/2 Connector Cash Drawer (DIO) Digital I/O with 12V RJ11 Connector (single/dual) Printer (LPT1) Parallel port with DB25/F Connector Audio-out Line-out with Audio Jack KP-5562 / KP-5564 Touch POS Terminal...
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ON/OFF. The Power LED Indicator will display the current power status of the POS system. NOTE: To avoid confusion with LAN port, the COM 5 port is protected with cover, remove the cover before use. KP-5562 / KP-5564 Touch POS Terminal...
Customer Display VFD/LCD customer display Second Display TFT-LCD display/non-touch Control / Indicator Power Button 1 Reset Button 1 LED Indicators 3 (HDD / Power / LAN) Powering Power Supply AC 100V~240V/270W ATX power adapter KP-5562 / KP-5564 Touch POS Terminal...
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Operating Humidity 15%~80% RH Storage Humidity 20% ~90% RH Mechanical Housing Color Cool White, Dark Gray Construction ABS + SECC Dimension (W x D x 390 x 235 x 320 mm Weight N.W. 8.9 kg KP-5562 / KP-5564 Touch POS Terminal...
2.1 Peripheral Installation 2.1.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of KP-5562/KP-5564 (*Default at right side) Figure 1-a Step 1 Remove the cover from the MSR extension slot.
2.1.2 Integrated LCD/VFD Customer Display Installation Step 1 Remove the customer display cover on the main unit. Figure 2-a Step 2 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 2-b, 2-c) Figure 2-b Figure 2-c KP-5562 / KP-5564 Touch POS Terminal...
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Step 4 Cover the screw holes with plastic lids and reinstall the rear cover. (Figure 2-h, 2-i) Figure 2-h Figure 2-i ATTENTION If the customer display doesn’t work properly, please refer to CH.6 Troubleshooting. KP-5562 / KP-5564 Touch POS Terminal...
Unfasten the 2 thumb screws off both the front and rear cover of the main unit. (Figure 3-b, 3-c) Figure 3-b Figure 3-c Step 3 Remove the top hinge cover using a screwdriver. (Figure 3-d, 3-e) Figure 3-d Figure 3-e KP-5562 / KP-5564 Touch POS Terminal...
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Step 5 Fit the top hinge cover and the upper hinge cover of the panel. (Figure 3-h) Figure 3-h Step 6 Fit the lower hinge cover of the panel and fix with 1 thumb screw. (Figure 3-i, 3-j) Figure 3-i Figure 3-j KP-5562 / KP-5564 Touch POS Terminal...
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Figure 3-k Step 6 Reinstall the front, the rear, and the cable management covers. (Figure 3-l, 3-m) Figure 3-l Figure 3-m ATTENTION If the second display doesn’t work properly, please refer to CH.6 Troubleshooting. KP-5562 / KP-5564 Touch POS Terminal...
HDD bracket in place. (Figure 4-c, 4-d) Figure 4-c Figure 4-d Step 4 Unfasten 4 screws from the HDD bracket to remove the HDD and replace with a new one. KP-5562 / KP-5564 Touch POS Terminal...
2.2.2 Compact Flash Card Installation Step 1 Tilt the main LCD panel to its horizontal position. (Figure 5-a) Figure 5-a Step 2 Unfasten 2 thumb screws off the front cover of the main unit. (Figure 5-b) Figure 5-b KP-5562 / KP-5564 Touch POS Terminal...
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To remove the CF card, push down the black lever beside the slot to eject card. (Figure 5-f) Figure 5-e Figure 5-f Step 5 Reinstall the HDD bracket and the front cover of the main unit. (Figure 5-g, 5-h) Figure 5-g Figure 5-h KP-5562 / KP-5564 Touch POS Terminal...
Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the Appostar Driver Installer . Follow the on-screen instructions to complete the installation.
Click Next on the Welcome screen to e. Click Yes on the License Agreement continue. screen to continue f. Click Next on the Readme File g. Click Finish to complete the Information screen to continue. installation. KP-5562 / KP-5564 Touch POS Terminal...
Click Next to continue. click Next to continue. c. Click Install to begin the installation. d. A progress window appears. e. Click Continue Anyway to continue. f. Click Finish to complete the installation. KP-5562 / KP-5564 Touch POS Terminal...
A Preparing Setup window appears. b. Click Next on the Welcome screen to Please wait. continue. c. Click Install to begin the installation. A d. Click Finish to complete the progress window pops up. Please wait. installation. KP-5562 / KP-5564 Touch POS Terminal...
Click Next on the Welcome screen to b. A progress window appears. Please continue. wait. c. An Installing window pops up. Please d. Select the Yes option and click Finish wait. to complete the installation. KP-5562 / KP-5564 Touch POS Terminal...
3.5 Touch Panel Driver Installation Peripheral Device Driver Installation a. Click Install Peripheral Device b. Click Touch Panel. Drivers. a. Click Next on the Welcome screen. b. Uncheck the “Install PS/2 interface driver” option. Click Next to continue. KP-5562 / KP-5564 Touch POS Terminal...
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Select the Destination Folder or use the System” option. Click Next to continue. default one listed. g. Select the Program Folder or use the h. A progress window appears. The one listed. Click Next to continue. installation completes in seconds. KP-5562 / KP-5564 Touch POS Terminal...
COM5 RI function Selection COM5 Mode Selection COM3 RI function Selection COM6 RI function Selection COM2 RI function Selection COM4 RI function Selection COM4 Mode Selection JP10 CMOS Clear JP11 Compact Flash Master/Slave Selection KP-5562 / KP-5564 Touch POS Terminal...
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RS232 Mode 2 JP5: COM3 RI function Selection Function 1-2 short 3-4 short Ring In 5-6 short +12V JP6: COM6 RI function Selection Function 1-2 short 3-4 short Ring In 5-6 short +12V KP-5562 / KP-5564 Touch POS Terminal...
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JP11: Compact Flash Master/Slave Selection JP11 Function Compact Flash set to master on IDE secondary channel Compact Flash set to slave on IDE secondary channel (Share secondary IDE channel with 44 pin IDE connector) KP-5562 / KP-5564 Touch POS Terminal...
COM1, 2 Serial port with D-sub 9Pin COM 3, 4, 6 Serial port with Wafer Connectors COM 5 Serial port with RJ-45 Connectors CPUFAN1 CPU Fan 4Pin Connectors DIO1 Digital I/O with 2Pin Connector KP-5562 / KP-5564 Touch POS Terminal...
AUDIO2: Speaker Output with Wafer Connector (2.0mm) PIN No. Signal Description Speaker output Right Speaker Audio Ground Speaker Audio Ground Speaker output Left CPUFAN2/SYSFAN1: Fan Connector PIN No. Signal Description Ground Fan Power (+12V) Speed Sense KP-5562 / KP-5564 Touch POS Terminal...
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Slave/Master# Select Ground Ground Reset Ground IORDY DMA REQ DMA ACK# IDE Active Data 0 Pull Up to +5V Data 1 Data 8 Data 2 Data 9 Pull Up to +5V Data 10 Ground Ground KP-5562 / KP-5564 Touch POS Terminal...
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KB/MS: PS2 Keyboard & Mouse with Mini-DIN Connector PIN No. Signal Description PIN No. Signal Description KBDATA MSDATA Ground KBCLK MSCLK MCR1: Internal Keyboard with Wafer Connector (2.0mm) PIN No. Signal Description PIN No. Signal Description KCLK_CON KCLK_KBC KDAT_CON KDAT_KBC Ground KP-5562 / KP-5564 Touch POS Terminal...
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JFRONT1: Front Panel Connector (2.0mm) PIN No. Signal Description PIN No. Signal Description Power LED 5VSB LED Ground Power switch 5VSB (470 Ohm) LAN TX/RX LED +5V (470 Ohm) HDD LED Ground Reset Switch KP-5562 / KP-5564 Touch POS Terminal...
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RXD- RXD+ Ground SATA_PWR1: SATA Power with Wafer Connector (2.0mm) PIN No. Signal Description Ground Ground +12V +12V PWR1: CPU +12V Power Connector (4.2mm) PIN No. Signal Description Ground Ground +12V DC-In +12V DC-In KP-5562 / KP-5564 Touch POS Terminal...
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Ground RI/+5V/+12V CTS/+5V/+12V Ground RTS/ Ground USB3: USB 5/6 Ports with Wafer Connector (2.0mm) PIN No. Signal Description PIN No. Signal Description USB +5V USB +5V USBDATA4- USBDATA5- USBDATA4+ USBDATA5+ USB Ground USB Ground KP-5562 / KP-5564 Touch POS Terminal...
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USBDATA7- USBDATA6+ USBDATA7+ USB Ground USB Ground VGA: CRT Connector with D-Sub15P PIN No. Signal Description PIN No. Signal Description GREEN BLUE Ground Ground Ground Ground CRT Power (+5V) Ground DDCDATA HSYNC VSYNC DDCCLK KP-5562 / KP-5564 Touch POS Terminal...
The BIOS setup program can be activated by pressing the <DEL> key during POST, immediately after the computer is turned on. 6.2 Award BIOS Main Menu Once you enter the BIOS Setup Utility, the main menu will appear on the screen as below: KP-5562 / KP-5564 Touch POS Terminal...
Save & exit setup Save CMOS value changes to CMOS and exits setup. Exit without saving Ignores all CMOS value changes and exits setup. KP-5562 / KP-5564 Touch POS Terminal...
6.3 Fan Speed Control The BIOS enables fan speed control to monitor CPU temperature on the main board of KP-5562/KP-5564. The fan speed is controlled by two corresponding options "Smart Fan Temperature" and "Tolerance Value" in BIOS. Smart Fan Temperature determines a target temperature for the corresponding fan to meet your different application needs.
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CPU fan running at half speed under minimum temperature. NOTE: By default, the Smart Fan2 Temperature is preset at 50℃ / 122℉. Or to load the BIOS default values under the page Load Optimized Default if needed. KP-5562 / KP-5564 Touch POS Terminal...
CHAPTER 7 Troubleshooting This chapter provides suggestions on how to locate and solve problems that may arise while using your KP-5562/KP-5564. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image on the terminal screen.
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5. Shut down the system and move the jumper cap onto Pin1 and Pin2 at the JP10 to return to normal operation mode. NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance. KP-5562 / KP-5564 Touch POS Terminal...
Step 4 Cover the screw holes with plastic lids and reinstall the rear cover. NOTE: Please refer to the SEC. 2.1.1 Magnetic Stripe Reader (MSR) Installation and SEC. 2.1.2 Integrated LCD/VFD Customer Display Installation for the complete instructions. KP-5562 / KP-5564 Touch POS Terminal...
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