Appostar KP-5562 User Manual

Touch pos terminal

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Touch POS Terminal
KP-5562/KP5564
User's Manual
Edition: NOVEMBER 2010
Version 1.01

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Summary of Contents for Appostar KP-5562

  • Page 1 Touch POS Terminal KP-5562/KP5564 User’s Manual Edition: NOVEMBER 2010 Version 1.01...
  • Page 3: Declaration Of Conformity

    For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 4 The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred.
  • Page 5: Important Safety Instructions

    6. Do not place heavy objects on top of the product /or lean against the product, these items may fall and cause injury. 7. Do not block the air vent of the product, this can cause heat to build up inside the box machine and may lead to fire. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 6: Table Of Contents

    CHAPTER 5 Main Board I/O Connectors ............ 27 CHAPTER 6 Award BIOS Setting ..............35 Award BIOS Utility ................35 Award BIOS Main Menu ..............35 Fan Speed Control ................37 CHAPTER 7 Troubleshooting ..............39 APPENDIX ....................41 KP-5562 / KP-5564 Touch POS Terminal...
  • Page 7: Chapter 1 Product Overview

    Check list 1. POS Terminal Main Unit 2. Quick Reference Guide 3. Driver CD (ordered specification) (User’s manual included) 4. ATX Power Adapter 5. Power Cord 6. PS/2 Y-cable (optional) KP-5562 / KP-5564 Touch POS Terminal...
  • Page 8: Front, Rear & Side View

    15” LCD touch panel Front panel Base Rear View / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H) Customer MSR cover display cover MSR cover Cable Rear cover management cover KP-5562 / KP-5564 Touch POS Terminal...
  • Page 9 PRODUCT OVERVIEW Side View x 2 / Dimension: 390 mm (W) x 235 mm (D) x 320 mm (H) Left Side Right Side (I/O with cover) (I/O without cover) KP-5562 / KP-5564 Touch POS Terminal...
  • Page 10: I/O Interface

    RJ45 LAN Connector x 1 LAN+USB USB 2.0 A-type Connector x 2 Keyboard/Mouse PS/2 Connector Cash Drawer (DIO) Digital I/O with 12V RJ11 Connector (single/dual) Printer (LPT1) Parallel port with DB25/F Connector Audio-out Line-out with Audio Jack KP-5562 / KP-5564 Touch POS Terminal...
  • Page 11 ON/OFF. The Power LED Indicator will display the current power status of the POS system. NOTE: To avoid confusion with LAN port, the COM 5 port is protected with cover, remove the cover before use. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 12: Specification

    Customer Display VFD/LCD customer display Second Display TFT-LCD display/non-touch Control / Indicator Power Button 1 Reset Button 1 LED Indicators 3 (HDD / Power / LAN) Powering Power Supply AC 100V~240V/270W ATX power adapter KP-5562 / KP-5564 Touch POS Terminal...
  • Page 13 Operating Humidity 15%~80% RH Storage Humidity 20% ~90% RH Mechanical Housing Color Cool White, Dark Gray Construction ABS + SECC Dimension (W x D x 390 x 235 x 320 mm Weight N.W. 8.9 kg KP-5562 / KP-5564 Touch POS Terminal...
  • Page 14: Chapter 2 Hardware Installation

    2.1 Peripheral Installation 2.1.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of KP-5562/KP-5564 (*Default at right side) Figure 1-a Step 1 Remove the cover from the MSR extension slot.
  • Page 15: Integrated Lcd/Vfd Customer Display Installation

    2.1.2 Integrated LCD/VFD Customer Display Installation Step 1 Remove the customer display cover on the main unit. Figure 2-a Step 2 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 2-b, 2-c) Figure 2-b Figure 2-c KP-5562 / KP-5564 Touch POS Terminal...
  • Page 16 Step 4 Cover the screw holes with plastic lids and reinstall the rear cover. (Figure 2-h, 2-i) Figure 2-h Figure 2-i ATTENTION If the customer display doesn’t work properly, please refer to CH.6 Troubleshooting. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 17: Second Display Installation

    Unfasten the 2 thumb screws off both the front and rear cover of the main unit. (Figure 3-b, 3-c) Figure 3-b Figure 3-c Step 3 Remove the top hinge cover using a screwdriver. (Figure 3-d, 3-e) Figure 3-d Figure 3-e KP-5562 / KP-5564 Touch POS Terminal...
  • Page 18 Step 5 Fit the top hinge cover and the upper hinge cover of the panel. (Figure 3-h) Figure 3-h Step 6 Fit the lower hinge cover of the panel and fix with 1 thumb screw. (Figure 3-i, 3-j) Figure 3-i Figure 3-j KP-5562 / KP-5564 Touch POS Terminal...
  • Page 19 Figure 3-k Step 6 Reinstall the front, the rear, and the cable management covers. (Figure 3-l, 3-m) Figure 3-l Figure 3-m ATTENTION If the second display doesn’t work properly, please refer to CH.6 Troubleshooting. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 20: Component Installation

    HDD bracket in place. (Figure 4-c, 4-d) Figure 4-c Figure 4-d Step 4 Unfasten 4 screws from the HDD bracket to remove the HDD and replace with a new one. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 21: Compact Flash Card Installation

    2.2.2 Compact Flash Card Installation Step 1 Tilt the main LCD panel to its horizontal position. (Figure 5-a) Figure 5-a Step 2 Unfasten 2 thumb screws off the front cover of the main unit. (Figure 5-b) Figure 5-b KP-5562 / KP-5564 Touch POS Terminal...
  • Page 22 To remove the CF card, push down the black lever beside the slot to eject card. (Figure 5-f) Figure 5-e Figure 5-f Step 5 Reinstall the HDD bracket and the front cover of the main unit. (Figure 5-g, 5-h) Figure 5-g Figure 5-h KP-5562 / KP-5564 Touch POS Terminal...
  • Page 23: Chapter 3 Software Installation

    Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the Appostar Driver Installer . Follow the on-screen instructions to complete the installation.
  • Page 24: Chipset Driver

    Click Next on the Welcome screen to e. Click Yes on the License Agreement continue. screen to continue f. Click Next on the Readme File g. Click Finish to complete the Information screen to continue. installation. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 25: Graphics Driver Installation

    Click Next to continue. click Next to continue. c. Click Install to begin the installation. d. A progress window appears. e. Click Continue Anyway to continue. f. Click Finish to complete the installation. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 26: Lan Driver Installation

    A Preparing Setup window appears. b. Click Next on the Welcome screen to Please wait. continue. c. Click Install to begin the installation. A d. Click Finish to complete the progress window pops up. Please wait. installation. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 27: Audio Driver Installation

    Click Next on the Welcome screen to b. A progress window appears. Please continue. wait. c. An Installing window pops up. Please d. Select the Yes option and click Finish wait. to complete the installation. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 28: Touch Panel Driver Installation

    3.5 Touch Panel Driver Installation Peripheral Device Driver Installation a. Click Install Peripheral Device b. Click Touch Panel. Drivers. a. Click Next on the Welcome screen. b. Uncheck the “Install PS/2 interface driver” option. Click Next to continue. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 29 Select the Destination Folder or use the System” option. Click Next to continue. default one listed. g. Select the Program Folder or use the h. A progress window appears. The one listed. Click Next to continue. installation completes in seconds. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 30: Chapter 4 Main Board Jumper Setting

    COM5 RI function Selection COM5 Mode Selection COM3 RI function Selection COM6 RI function Selection COM2 RI function Selection COM4 RI function Selection COM4 Mode Selection JP10 CMOS Clear JP11 Compact Flash Master/Slave Selection KP-5562 / KP-5564 Touch POS Terminal...
  • Page 31 RS232 Mode 2  JP5: COM3 RI function Selection Function 1-2 short 3-4 short Ring In  5-6 short +12V JP6: COM6 RI function Selection Function 1-2 short 3-4 short Ring In  5-6 short +12V KP-5562 / KP-5564 Touch POS Terminal...
  • Page 32 JP11: Compact Flash Master/Slave Selection JP11 Function Compact Flash set to master on IDE secondary channel Compact Flash set to slave on IDE secondary channel  (Share secondary IDE channel with 44 pin IDE connector) KP-5562 / KP-5564 Touch POS Terminal...
  • Page 33: Chapter 5 Main Board I/O Connectors

    COM1, 2 Serial port with D-sub 9Pin COM 3, 4, 6 Serial port with Wafer Connectors COM 5 Serial port with RJ-45 Connectors CPUFAN1 CPU Fan 4Pin Connectors DIO1 Digital I/O with 2Pin Connector KP-5562 / KP-5564 Touch POS Terminal...
  • Page 34: Pin Assignment

    AUDIO2: Speaker Output with Wafer Connector (2.0mm) PIN No. Signal Description Speaker output Right Speaker Audio Ground Speaker Audio Ground Speaker output Left CPUFAN2/SYSFAN1: Fan Connector PIN No. Signal Description Ground Fan Power (+12V) Speed Sense KP-5562 / KP-5564 Touch POS Terminal...
  • Page 35 Slave/Master# Select Ground Ground Reset Ground IORDY DMA REQ DMA ACK# IDE Active Data 0 Pull Up to +5V Data 1 Data 8 Data 2 Data 9 Pull Up to +5V Data 10 Ground Ground KP-5562 / KP-5564 Touch POS Terminal...
  • Page 36 KB/MS: PS2 Keyboard & Mouse with Mini-DIN Connector PIN No. Signal Description PIN No. Signal Description KBDATA MSDATA Ground KBCLK MSCLK MCR1: Internal Keyboard with Wafer Connector (2.0mm) PIN No. Signal Description PIN No. Signal Description KCLK_CON KCLK_KBC KDAT_CON KDAT_KBC Ground KP-5562 / KP-5564 Touch POS Terminal...
  • Page 37 JFRONT1: Front Panel Connector (2.0mm) PIN No. Signal Description PIN No. Signal Description Power LED 5VSB LED Ground Power switch 5VSB (470 Ohm) LAN TX/RX LED +5V (470 Ohm) HDD LED Ground Reset Switch KP-5562 / KP-5564 Touch POS Terminal...
  • Page 38 RXD- RXD+ Ground SATA_PWR1: SATA Power with Wafer Connector (2.0mm) PIN No. Signal Description Ground Ground +12V +12V PWR1: CPU +12V Power Connector (4.2mm) PIN No. Signal Description Ground Ground +12V DC-In +12V DC-In KP-5562 / KP-5564 Touch POS Terminal...
  • Page 39 Ground RI/+5V/+12V CTS/+5V/+12V Ground RTS/ Ground USB3: USB 5/6 Ports with Wafer Connector (2.0mm) PIN No. Signal Description PIN No. Signal Description USB +5V USB +5V USBDATA4- USBDATA5- USBDATA4+ USBDATA5+ USB Ground USB Ground KP-5562 / KP-5564 Touch POS Terminal...
  • Page 40 USBDATA7- USBDATA6+ USBDATA7+ USB Ground USB Ground VGA: CRT Connector with D-Sub15P PIN No. Signal Description PIN No. Signal Description GREEN BLUE Ground Ground Ground Ground CRT Power (+5V) Ground DDCDATA HSYNC VSYNC DDCCLK KP-5562 / KP-5564 Touch POS Terminal...
  • Page 41: Chapter 6 Award Bios Setting

    The BIOS setup program can be activated by pressing the <DEL> key during POST, immediately after the computer is turned on. 6.2 Award BIOS Main Menu Once you enter the BIOS Setup Utility, the main menu will appear on the screen as below: KP-5562 / KP-5564 Touch POS Terminal...
  • Page 42: Integrated Peripherals

    Save & exit setup Save CMOS value changes to CMOS and exits setup.  Exit without saving Ignores all CMOS value changes and exits setup.  KP-5562 / KP-5564 Touch POS Terminal...
  • Page 43: Fan Speed Control

    6.3 Fan Speed Control The BIOS enables fan speed control to monitor CPU temperature on the main board of KP-5562/KP-5564. The fan speed is controlled by two corresponding options "Smart Fan Temperature" and "Tolerance Value" in BIOS. Smart Fan Temperature determines a target temperature for the corresponding fan to meet your different application needs.
  • Page 44 CPU fan running at half speed under minimum temperature.  NOTE: By default, the Smart Fan2 Temperature is preset at 50℃ / 122℉. Or to load the BIOS default values under the page Load Optimized Default if needed. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 45: Chapter 7 Troubleshooting

    CHAPTER 7 Troubleshooting This chapter provides suggestions on how to locate and solve problems that may arise while using your KP-5562/KP-5564. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image on the terminal screen.
  • Page 46 5. Shut down the system and move the jumper cap onto Pin1 and Pin2 at the JP10 to return to normal operation mode. NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance. KP-5562 / KP-5564 Touch POS Terminal...
  • Page 47: Appendix

    Step 4 Cover the screw holes with plastic lids and reinstall the rear cover. NOTE: Please refer to the SEC. 2.1.1 Magnetic Stripe Reader (MSR) Installation and SEC. 2.1.2 Integrated LCD/VFD Customer Display Installation for the complete instructions. KP-5562 / KP-5564 Touch POS Terminal...

This manual is also suitable for:

Kp5564Kp-5566Kp5568

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