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Appostar Grand POS GP-3464 User Manual

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Grand POS
GP-3464
User's Manual
Edition:May 2016
Version 1.0

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Summary of Contents for Appostar Grand POS GP-3464

  • Page 1 Grand POS GP-3464 User’s Manual Edition:May 2016 Version 1.0...

  • Page 2: Declaration Of Conformity

    PREFACE Federal Communications Commission (FCC) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3 The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred.

  • Page 4: Important Safety Instructions

    PREFACE Important Safety Instructions Failure to observe these safety instructions may cause bodily injury, or damage to the product. Read these instructions carefully and keep this user’s manual in an accessible location for future reference. The product may cause a fire or electric shock when it is used improperly. Observe the above safety measures at all times.

  • Page 5: Table Of Contents

    Table Of Contents CHAPTER 1 PRODUCT OVERVIEW ............. 2 1.1 UNPACKING ....................2 1.2 APPEARANCE ....................3 1.3 I/O INTERFACE ....................5 1.4SPECIFICATION ....................6 CHAPTER2 HARDWAREINSTALLATION ............. 7 2.1 MAGNETIC STRIPE READER (MSR) INSTALLATION ..........7 2.2 VFD/LCD CUSTOMERDISPLAY INSTALLATION ............8 2.3SECOND LCD INSTALLATION ................

  • Page 6: Chapter 1 Product Overview

    PRODUCT T OVERVIEW CHAP PTER 1 1 PRO ODUCT T OVER RVIEW Welco The Gra nd POS s series is th he All-in-O One POS Terminal which is conceptu ualized to save pow wer cons umption t to meet t the trend for gree en produc...

  • Page 7: Appearance

    PRODUCT OVERVIEW 1.2 Appearance Front View 15” LCD touch panel MSR module (optional) / Attachable on both sides Front bezel Base Rear View Hinge cover I/O Cover Storage for power adaptor GP-3464POS Terminal...

  • Page 8: Side View

    PRODUCT OVERVIEW Side View Tilt angle 0 ~ 85 degree 85° GP-3464POS Terminal...
  • Page 9 PRODUCT O OVERVIEW 1.3 I/O O Interf face Port escriptio Descri iption witch Power on/o SPEAKER 1.5W W integrated d x 2 DB15/F VG A for DC Input V/5A DC Ja A-OUT second disp play RJ11 C Connector w with PS/2 Keybo oard &...

  • Page 10: I/O Interface

    PRODUCT OVERVIEW 1.4Specification Model Name GP-3464 System Main Board IAT1-1900 Intel Celeron J1900 2.0 GHz Quad Core Main Memory 1G DDR3L RAM, up to 8GB Display Size 15” TFT-LCD with Touch Panel Display Resolution 1024 x 768 Touch Panel 5 wire resistive touch 2.5”...

  • Page 11: Chapter2 Hardwareinstallation

    HARDWARE INSTALLATION CHAPTER2 HARDWAREINSTALLATION Before starting any hardware configuration, ensure that the system is powered off and the power cord is disconnected to prevent possible damage to the product. 2.1 Magnetic Stripe Reader (MSR) Installation An optional MSR can be installed in both right/left side of GP-3464. By default, the MSR is installed on the right side.

  • Page 12: Vfd/Lcd Customerdisplay Installation

    HARDWARE INSTALLATION 2.2 VFD/LCD CustomerDisplay Installation Step1 Use flat screw driver to remove the stand cover and break up the lid at the bottom of the cover. Step2 Fit in the bracket and screw it up. Step3 Install the VFD onto the bracket and lead the cable through the stand to theRJ45 COM port.

  • Page 13: Second Lcd Installation

    HARDWARE INSTALLATION 2.3Second LCD Installation Step1 Use flat screw driver to remove the stand cover and break up the lip at the bottom of the cover. Step2 Fit the bracket in position with 2 screws. Step3 Reinstall the stand cover. Step4 Hang the LCD onto the bracket and REMEMBERtoscrew it up.

  • Page 14: Chapter 3 Software Installation

    Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the one-step driver installation.
  • Page 15 BIOS SETUP e. Installation program will extract driver f. After Chipset Driver(INF) installed, files to install. click No to continue. g. Select “Install this driver software h. Select “Install” in Windows Security anyway” in Windows Security window window to continue the installation to continue the installation procedure.

  • Page 16: Peripheral Device Driver Installation

    BIOS SETUP 3.2 Peripheral Device Driver Installation 3.2.1 Touch COM Driver Installation a. ClickPeripheral Devices b. ClickTouch Panel. c. Click Nexton the Welcome screen d. Ignore the “Install PS/2 interface to continue. driver” option. Click Next to continue. e. Select the “Install RS232 interface f.
  • Page 17 BIOS SETUP g. Select the “Support Multi-Monitor h. Select the Destination Folder or System” option. Click Next to use the default one listed. continue. i. Type a Folder name or use the j. A progress window appears. Please default one listed. Click Next to wait.

  • Page 18: Chapter 4 Board Setting

    BIOS SETUP CHAPTER 4 BOARD SETTING 4.1 Main Board Jumper Setting JCMOS1: Clear CMOS Header Placing the jumper on pin2-3 allows user to restore the BIOS safe setting and the CMOS data. Please carefully follow the procedures to avoid damaging the mainboard. ※...

  • Page 19: Chapter 5 Bios Setup

    BIOS SETUP CHAPTER 5 BIOS Setup Introduction The purpose of this chapter is to describe the settings in the AMI BIOS Setup program on this motherboard. The Setup program allows users to modify the basic system configuration and save these settings to CMOS RAM. The power of CMOS RAM is supplied by a battery so that it retains the Setup information when the power is turned off.
  • Page 20 BIOS SETUP Notice  The default UEFI BIOS settings apply for most conditions to ensure optimum perf ormance of the motherboard. If the system becomes unstable after changing any settings, please load the default settings to ensure system’s compatibility and sta bility.

  • Page 21: Main Menu

    BIOS SETUP  5.1 MAIN MENU Once you enter AMI UEFI BIOS Setup Utility, the Main Menu will appear on the screen providing an overview of the basic system information. BIOS Information Shows system information including UEFI BIOS version, model name, marketing name, built date, etc.

  • Page 22: Advanced Menu

    BIOS SETUP 5.2 ADVANCED MENU The Advanced Menu allows you to configure the settings of CPU, Super I/O, Power Management, and other system devices. Notice  Beware of that setting inappropriate values in items of this menu may cause syste m to malfunction.
  • Page 23 BIOS SETUP ACPI Settings Enable ACPI Auto Configuration This item enables or disables BIOS ACPI Auto Configuration. Options: Disabled (Default) / Enabled Enable Hibernation This item enables or disables system ability to hibernate (OS/S4 sleep state)/ This option may be not effective with some OS. Options: Enabled (Default) / Disabled ACPI Sleep State This item selects the highest ACPI sleep state the system will enter when the...
  • Page 24 BIOS SETUP EuP Control When EuP is enabled, the system will meet EuP requirement. Options: Disabled (Default) / Enabled PME Wake up from S5 This item enables the system to wake from S5 using PEM event. Options: Disabled (Default) / Enabled Wake system with Fixed Time This item enables or disables the system to wake on by alarm event.
  • Page 25 BIOS SETUP Super IO Configuration Serial Port 1 Configuration GP-3464POS Terminal...
  • Page 26 BIOS SETUP Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=3F8h; IRQ=4 /IO=3F8h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2F8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=3E8h;...
  • Page 27 BIOS SETUP Serial Port 2 Power This item sets serial port 1 power. Options: Ring (Default)/ 5V / 12V Serial Port 3 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device.
  • Page 28 BIOS SETUP Serial Port 4 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2C8h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h;...
  • Page 29 BIOS SETUP Serial Port 5 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2D0h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h;...
  • Page 30 BIOS SETUP Serial Port 6 Configuration Serial Port This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item selects an optimal setting for Super IO device. Options: Auto (Default) / IO=2D8h; IRQ=6/IO=2C0h;IRQ=3,4,5,6,7,9,10,11,12 / IO=2C8h; IRQ=3,4,5,6,7,9,10,11,12 / IO=2D0h; IRQ= 3,4,5,6,7,9,10,11,12 / IO=2D8h;...
  • Page 31 BIOS SETUP Parallel Port Configuration Parallel Port This item enables or disables Parallel Port (LPT/LPTE). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: Auto (Default) / IO=378h; IRQ=7 / IO=378h; IRQ=5,6,7,9,10,11,12 / IO=278h;IRQ=5,6,7,9,10,11,12 / IO=3BCh;...
  • Page 32 BIOS SETUP H/W Monitor Smart Fan Function This item allows you to control the CPU Smart Fan function. Options: Enabled (Default)/ Disabled GP-3464POS Terminal...
  • Page 33 BIOS SETUP Smart Fan Mode Configuration CPU_Fan 1 Smart Fan Control This item selects Smart Fan Mode. Options: Manual RPM Mode (Default) / Manual Duty Mode / Auto RPM Mode / Auto Duty_cycle Mode GP-3464POS Terminal...

  • Page 34: Cpu Configuration

    BIOS SETUP CPU Configuration Active Processor Cores This item sets number of cores to enable in each processor package. Options: All (Default) / 1 Limit CPUID Maximum When the computer is booted up, the operating system executes the CPUID instruction to identify the processor and its capabilities. Before it can do so, it must first query the processor to find out the highest input value CPUID recognizes.
  • Page 35 BIOS SETUP Hardware Prefetcher The processor has a hardware prefetcher that automatically analyzes its requirements and prefetches data and instructions from the memory into the Level 2 cache that are likely to be required in the near future. This reduces the latency associated with memory reads.
  • Page 36 BIOS SETUP PPM Configuration EIST This item enables or disables Intel SpeedSteps. Options: Enabled (Default) / Disabled CPU C state Report This item enables or disables CPU C state report to OS. Options: Enabled (Default) / Disabled Enhanced C state This item enables or disables Enhanced CPU C state.
  • Page 37 BIOS SETUP SATA Configuration Serial-ATA (SATA) This item enables/disables Serial ATA Device. Options: Enabled (Default) / Disabled SATA ODD Port This item selects SATA ODD Port Options: No ODD (Default) / Port0 ODD / Port1 ODD SATA Mode This item determines how SATA controller(s) operate. Options: IDE (Default) / AHCI Serial-ATA Port 1 This item enables/disables Serial ATA Port 1/2...
  • Page 38 BIOS SETUP Network Stack Network Stack This item enables or disables UEFI network stack Options: Disabled (Default) / Enabled Note: The following items appear only when you set the Network Stack to [Enabled] IPv4 PXE Support This item enables or disables IPv4 PXE Boot Support. If disabled IPv4 booth option will not be created.
  • Page 39 BIOS SETUP CSM Configuration GateA20 Active Upon Request – FA20 can be disabled using BIOS services. Always – do not allow disabling GA20; this option is useful when any RT code is executed above Options: Upon Request (Default) / Always Option ROM Messages This item sets the display mode for option ROM.
  • Page 40 BIOS SETUP USB Configuration Legacy USB Support This item determines if the BIOS should provide legacy support for USB devices like the keyboard, mouse, and USB drive. This is a useful feature when using such USB devices with operating systems that do not natively support USB (e.g. Microsoft DOS or Windows NT).
  • Page 41 BIOS SETUP Options: 20 sec (Default) / 10 sec / 30 sec / 40 sec Device power-up delay “Auto” uses default value: for a Root port it is 100ms, for a Hub port the delay is taken from Hub descriptor. Options: Auto (Default) / Manual Device power-up delay in seconds Delay range is 1 ~ 40 seconds, in one second increments.

  • Page 42: Chipset Menu

    BIOS SETUP 5.3 CHIPSET MENU This section describes configuring the PCI bus system. PCI, or Personal Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating with its own special components.
  • Page 43 BIOS SETUP North Bridge Intel IGD Configuration GP-3464POS Terminal...
  • Page 44 BIOS SETUP Integrated Graphics Device Enable: Enable Integrated Graphics Device (IGD) when selected as the Primary Video Apaptor. Disable: Always disable IGD. Options: Enabled (Default) / Disabled IGD Turbo Enable Enable: Enable IGD Turbo Enable. Disable: Enable IGD Turbo Disable. Options: Enabled (Default) / Disabled Primary Display This item selects which of IGD/PCI Graphics device should be Primary Display.
  • Page 45 BIOS SETUP LCD Control Boot Display Device This item allows you to select the display device. Options: D-SUB (Default) / LVDS LCD Panel Type This item selects the LCD panel scaling option used by the Internal Graphics Device. Options: Auto (Default) / Off / Force Scaling Backlight Control This item selects Back Light Control Setting.
  • Page 46 BIOS SETUP South Bridge Azalia HD Audio GP-3464POS Terminal...
  • Page 47 BIOS SETUP Azalia Controller This item controls detection of the Azalia device. Disabled = Azalia will be unconditionally disabled. Enabled = Azalia will be unconditionally Enabled. Auto = Azalia will be enabled if present, disabled otherwise. Options: Enabled (Default) / Disabled Audio AMP output This item selects Audio AMP output dB value.

  • Page 48: Usb Configuration

    BIOS SETUP USB Configuration XHCI Mode The item selects Mode of operation of xHCI controller. Options: Smart Auto (Default) / Auto / Enabled / Disabled USB 2.0(EHCI) Support This item controls the USB EHCI (USB 2.0) functions. One EHCI controller must always be enabled.
  • Page 49 BIOS SETUP USB Port 0/1/2/3 This item enables or disables USB Port 0. Options: Enabled (Default) / Disabled GP-3464POS Terminal...
  • Page 50 BIOS SETUP PCI Express Configuration Onboard LAN This item enables or disables Onboard PCIE LAN. Options: Enabled (Default) / Disabled Onboard LAN Ootion ROM This item enables or disables the Boot Option for Legacy Network Devices. Options: Disabled (Default) / Enabled High Precision Timer This item enables or disables the High Precision Event Timer.

  • Page 51: Security Menu

    BIOS SETUP 5.4 SECURITY MENU Administrator Password This item sets Administrator Password. User Password This item sets User Password. GP-3464POS Terminal...
  • Page 52 BIOS SETUP Secure Boot Secure Boot Secure Boot can be enabled if 1. System running in user mode with enrolled Platform Key(PK) 2.CSM function is disabled. Options: Disable (Default) / Enabled Note: The following items appear only when you set the Secure Boot Mode function t o [Custom] GP-3464POS Terminal...
  • Page 53 BIOS SETUP Key Management Enroll All Factory Default Keys It allows you to immediately load/clear the default Security Boot keys, Platform key (PK), Key-exchange Key (KEK), Signature database (db), and Revoked Signatures (dbx). The Platform Key (PK) state will change from Unloaded mode to Loaded mode.
  • Page 54 BIOS SETUP Set new DBX – Allows you set new DBK file. Append Var to DBX – Allows you append Var to DBX. GP-3464POS Terminal...

  • Page 55: Boot Menu

    BIOS SETUP 5.5 BOOT MENU This menu allows you to setup the system boot options. Setup Prompt Timeout This item sets number of seconds to wait for setup activation key. Options: 2 (Default) Bootup NumLock State This item selects the keyboard NumLock state. Options: On (Default) / Off Full Screen Logo Display This item allows you to enable/disable Full Screen Logo Show function.

  • Page 56: Exit Menu

    BIOS SETUP 5.6 EXIT MENU This menu allows you to load the optimal default settings, and save or discard the changes to the BIOS items. Discard Changes and Exit Abandon all changes made during the current session and exit setup. Save Changes and Reset Reset the system after saving the changes.

  • Page 57: Bios Setup Program Function Keys

    BIOS SETUP 5.7 BIOS Setup Program Function Keys Function Key Description <←> or <→> Selects a different menu screen (Moves the cursor left or right) <↑> or <↓> Selects an item (Moves the cursor up or down) <Enter> Executes command or selects the submenu <+>or<->...

  • Page 58: Chapter 6 Troubleshooting

    TROUBLESHOOTING Chapter 6 TROUBLESHOOTING This chapter provides suggestions on how to locate and solve problems that may arise while using your GP-3462. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no imageor abnormal display on the terminal screen.

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