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Appostar KP-5372 User Manual

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KP-5372
Touch POS Terminal
User' Manual
 
Edition: NOV 2012
Version 1.02

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Summary of Contents for Appostar KP-5372

  • Page 1 KP-5372 Touch POS Terminal User’ Manual   Edition: NOV 2012 Version 1.02...

  • Page 2: Declaration Of Conformity

    For more information about where to send your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. KP-5372 Touch POS Terminal...
  • Page 3 Disclaimer The material in this document is for information purpose and is subject to change without prior notice. APPOSTAR has made every effort to ensure that this user’s manual is accurate and complete. However, no liability is assumed for any errors and omissions that may have occurred. Nor are any liability assumed for any damages resulting from the use of this product and the information contained in this document.

  • Page 4: Important Safety Instructions

    6. Do not place heavy objects on top of the product /or lean against the product, these items may fall and cause injury. 7. Do not block the air vent of the product, this can cause heat to build up inside the box machine and may lead to fire. KP-5372 Touch POS Terminal...

  • Page 5: Table Of Contents

    Table Of Contents   Chapter 1 Product Overview ..............2  1.1 Unpacking .................. 2  1.2 Appearance................. 3  1.3 I/O Interface ................5  1.4 Specification ................7  Chapter 2 Hardware Installation ............. 9  2.1 Peripheral Installation ..............9  2.2 Component Installation .............. 15  CHAPTER 3 Software Installation ............

  • Page 6: Chapter 1 Product Overview

    T OVERVIEW Chap ter 1 Produ uct Ov vervie Welcome The ATO M based ROCKPOS S KP-5372 2 is the c ost effect tive altern native for r its 5500 series. In n order to o meet cu ustomers’ ’ demand...

  • Page 7: Appearance

    PRODUCT OVERVIEW 1.2 Appearance Front View 15” LCD touch panel Front panel Base Rear View Customer MSR cover display cover MSR cover Rear cover Cable management cover KP-5372 Fanless POS Terminal...
  • Page 8 PRODUCT OVERVIEW Side View Left Side Right Side (I/O without cover) (I/O with cover) KP-5372 Touch POS Terminal...

  • Page 9: I/O Interface

    PRODUCT OVERVIEW 1.3 I/O Interface KP-5372 Fanless POS Terminal...
  • Page 10 Off – System is powered off. Reset Button Press to restart your system. Press the Power Button to turn the POS system ON/OFF. The Power LED Power Button Indicator will display the current power status of the POS system. KP-5372 Touch POS Terminal...

  • Page 11: Specification

    512dpi x 8bit gray scale, Capture area: 14.6 x 18.1 mm i-button Dallas Key Wireless LAN 802.11 b/g Customer Display VFD/LCD customer display Second Display TFT-LCD display/non-touch Control / Indicator Power Button Reset Button LED Indicators 2 (HDD / Power) KP-5372 Fanless POS Terminal...
  • Page 12 -20°C ~ 60°C Operating Humidity 15%~80% RH Storage Humidity 20% ~90% RH Mechanical Housing Color Cool White, Dark Gray Construction ABS + SECC Dimension (W x D x 390 x 235 x 320 mm Weight N.W. 8.5 kg KP-5372 Touch POS Terminal...

  • Page 13: Peripheral Installation

    Step 1 R Remove t he cover from the extensio on slot. Step 2 Connec ct the MS R cable c correctly. Step 3 Fix the M MSR modu ule in pos ition with screws. KP-5372 Fa anless POS S Terminal...

  • Page 14: Chapter 2 Hardware Installation

    2.1.2 Integrated LCD/VFD Customer Display Installation Step 1 Remove the customer display cover on the main unit. igure 2-a Step 2 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 2-b, 2-c) igure 2-b igure 2-c KP-5372 Touch POS Terminal...

  • Page 15: Troubleshooting

    Figure 2-g Step 4 Cover the screw holes with plastic lids and reinstall the rear cover. (Figure 2-h, 2-i) Figure 2-h Figure 2-i ATTENTION If the customer display doesn’t work properly, please refer to CH.6 Troubleshooting. KP-5372 Fanless POS Terminal...

  • Page 16: Second Display Installation

    Unfasten the 2 thumb screws off both the front and rear cover of the main unit. (Figure 3-b, 3-c) Figure 3-b Figure 3-c Step 3 Remove the top hinge cover using a screwdriver. (Figure 3-d, 3-e) Figure 3-d Figure 3-e KP-5372 Touch POS Terminal...
  • Page 17 3- Step 6 Fi t the lowe er hinge c cover to th he second d display a and fix wi th 1 thum mb screw. Figure 3-i , 3-j) gure 3-i Figure KP-5372 Fa anless POS S Terminal...
  • Page 18 (Figure 3 3-l, 3-m) gure 3-l Figure ATTENT TION If the se cond disp play does n’t work properly, please re efer to CH Trouble eshooting KP-5372 T Touch POS Terminal...

  • Page 19: Component Installation

    (Fig gure 4-c, ure 4-c Figure Step 4 U nfasten 4 4 screws f from the HDD brac cket to re move the e HDD and d replace ith a new w one. KP-5372 Fa anless POS S Terminal...
  • Page 20 Step 1 Unfasten 2 thumb screws off the rear cover by a coin. (Figure 5-a, 5-b) Figure 5-a Figure 5-b Step 2 Locate the Mini PCI Express Card Slot on the mother board. (Figure 5-d) Plug the Mini PCI Express card into the slot. Figure 5-c Figure 5-d KP-5372 Touch POS Terminal...

  • Page 21: Chapter 3 Software Installation

    Microsoft Windows platforms. Insert the driver CD into your CD-ROM drive. Windows will automatically detect it and the Appostar Driver Installer appears on the screen. If not, locate the Setup.exe file at CD:\ and double-click it to execute the one-step driver installation.
  • Page 22 No to continue. g. Select “Install this driver h. Select “Install” in Windows software anyway” in Windows Security window to continue the Security window to continue the installation procedure. installation procedure. Select “Yes” to reboot system. KP-5372 Touch POS Terminal...

  • Page 23: Peripheral Device Driver Installation

    Select the “Install RS232 interface driver” option. Click Next to driver” option. Click Next to continue. continue. e. Select the None option and click Select the “Support Multi-Monitor Next to continue. System” option. Click Next to KP-5372 Fanless POS Terminal...
  • Page 24 Select the Destination Folder or use h. Type a Folder name or use the the default one listed. default one listed. Click Next to continue. A progress window appears. Please Click Yes. The installation wait. completes in seconds. KP-5372 Touch POS Terminal...

  • Page 25: Chapter 4 Board Setting

    This header is for controlling the Pin9 of COM ports to switch Ring/ 5V/12V. JPC1: Voltage Switch Header for JCOM1A    JPC2: Voltage Switch Header for JCOM1B  JPC3: Voltage Switch Header for JCOM3  JPC4: Voltage Switch Header for JCOM4  JPC5: Voltage Switch Header for JCOM5    JPC6: Voltage Switch Header for JCOM6  Pin 1-2 Close: Pin 5-6 Close: Pin9=5V Pin9=12V Pin 3-4 Close: Pin9=Ring (Default) Remark: Max output: 12V@500mA for each COM port KP-5372 Fanless POS Terminal...
  • Page 26 BOARD SETTING 4.2 Port Definition for Cash Drawer Define Status Pin Control Pin GPIO ADD. CASE OPEN#2 CASE OPEN#2 --- A25H(bit3) CASH1_P CASH1_P A20H(bit4) CASE OPEN# CASE OPEN# A25H(bit4) CASH_PWR CASH2_P CASH2_P A23H(bit7) KP-5372 Touch POS Terminal...

  • Page 27: Chapter 5 Bios Setup

    DDR3 SDRAM (Double Data Rate II Synchronous DRAM) is supported. Supported CPUs This AMI BIOS supports the Intel CPU. Using Setup When starting up the computer, press <Del> during the Power-On Self-Test (POST) to enter the BIOS setup utility. KP-5372 Fanless POS Terminal...
  • Page 28 The content of this manual is subject to be changed without notice. We will not be responsible for any mistakes found in this user’s manual and any system damage that may be caused by wrong-settings. KP-5372 Touch POS Terminal...

  • Page 29: Main Menu

    Total Memory Shows the system memory size, VGA shard memory will be excluded.. System Time Set the system internal clock. System Date Set the system date. Note that the ‘Day’ automatically changes when you set the date. KP-5372 Fanless POS Terminal...

  • Page 30: Advanced Menu

    Beware of that setting inappropriate values in items of this menu may cause system to malfunction. Launch Storage OpROM This item allows you to enable or disable Boot Option for Legacy Mass Storage Devices with Option ROM. Options: Enabled (Default) / Disabled KP-5372 Touch POS Terminal...
  • Page 31 Disabled (Default) / Enabled PERR# Generation This item enables or disables PCI Device to generate PERR#. Options: Disabled (Default) / Enabled SERR# Generation This item enables or disables PCI Device to generate SERR#. Options: Disabled (Default) / Enabled KP-5372 Fanless POS Terminal...
  • Page 32 This item enables or disables Lock of Legacy Resources. Options: Disabled (Default) / Enabled PME Wake up from S5 The item enables the system to wake from S5 using PME event. Options: Disabled (Default) / Enabled KP-5372 Touch POS Terminal...
  • Page 33 Disabled (Default) / Enabled Ring-In Wake up from S5 This item enables the system to wake from S5 using Ring-In event. Options: Disabled (Default) / Enabled CPU Configuration This item shows the CPU information that the BIOS automatically detects. KP-5372 Fanless POS Terminal...
  • Page 34 CPUID recognizes. This determines the kind of basic information CPUID can provide the operating system. Options: Disabled (Default) / Enabled SATA Configuration SATA Port1 SATA Port2 SATA Controller (s) This item enables/disables Serial ATA Controller (s). KP-5372 Touch POS Terminal...
  • Page 35 Microsoft DOS or Windows NT). Options: Enabled (Default) / Disabled / Auto EHCI Hand-Off This is a workaround for OSes without EHCI hand-off support. The EHCI ownership change should be claimed by EHCI driver. Options: Disabled (Default) / Enabled KP-5372 Fanless POS Terminal...
  • Page 36 Auto (Default) / Manual Device power-up delay in Second Options: 5 (Default) / 1 ~ 40 SMART FAN Control CPU Smart FAN This item is CPU FAN Smart control function.[Disabled]:Full ON [Auto]:By parameters below. Options: Disabled(Default) / Auto KP-5372 Touch POS Terminal...
  • Page 37 FAN Ctrl ON(℃):When temperature is higher than this value,the fan controller will turn on. FAN Ctrl Start Value:Set FAN Start Speed Value. FAN Ctrl Sensltive:SMART FAN Control. Options: Quiet / Aggressive / Manual(Default) Super IO Configuration KP-5372 Fanless POS Terminal...
  • Page 38 10, 11, 12 / IO=2F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=3E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 KP-5372 Touch POS Terminal...
  • Page 39 10, 11, 12 / IO=2F8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=3E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 / IO=2E8h; IRQ=3, 4, 5, 6, 7, 9, 10, 11, 12 KP-5372 Fanless POS Terminal...

  • Page 40: Parallel Port Configuration

    Printer Port) / EPP Mode (Using Parallel Port as Enhanced Parallel Port) / ECP Mode (Using Parallel port as Extended Capabilities Port) / EPP Mode & ECP Mode (Using Parallel port as ECP & EPP mode) KP-5372 Touch POS Terminal...
  • Page 41 Power Off (Default) / Power On / Last State Watch Dog Degree This item allows you to determine the functional degree of Watch Dog. Options: Second (Default) / Minute Watch Dog Timer Options: 0 for disabled (Default) / Min=1, Max=65536 H/W Monitor KP-5372 Fanless POS Terminal...
  • Page 42 BIOS SETUP F81216 Second Super IO Configuration KP-5372 Touch POS Terminal...
  • Page 43 This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=3E8h; IRQ=5 (Default) / IO=2E8h; IRQ=5 / IO=2F0h; IRQ=5 / IO=2E0h; IRQ=5 KP-5372 Fanless POS Terminal...
  • Page 44 This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2E8h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2F0h; IRQ=5 / IO=2E0h; IRQ=5 KP-5372 Touch POS Terminal...
  • Page 45 This item enables or disables Serial Port (COM). Options: Enabled (Default) / Disabled Change Settings This item allows you to select an optimal setting for Super IO device. Options: IO=2F0h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2E8h; IRQ=5 / IO=2E0h; IRQ=5 KP-5372 Fanless POS Terminal...
  • Page 46 IO=2E0h; IRQ=5 (Default) / IO=3E8h; IRQ=5 / IO=2E8h; IRQ=5 / IO=2F0h; IRQ=5 / UART IRQ Mode This item allows you to select PCI IRQ Sharing for OS (EX. Windows) or ISA IRQ for Dos. Options: PCI IRQ Sharing(Default) / ISA IRQ KP-5372 Touch POS Terminal...

  • Page 47: Chipset Menu

    Computer Interconnect, is a system which allows I/O devices to operate at speeds nearing the speed of the CPU itself uses when communicating with its own special components. Notice Beware of that setting inappropriate values in items of this menu may cause system to malfunction. KP-5372 Fanless POS Terminal...
  • Page 48 BIOS SETUP Host Bridge KP-5372 Touch POS Terminal...
  • Page 49 TOLUD automatically based on largest MMIO length of installed graphic controller. Options: Dynamic (Default) / 1 GB / 1.25 GB / 1.5 GB / 1.75 GB / 2 GB / 2.25 GB / 2.5 GB / 2.75 GB / 3 GB / 3.25 GB KP-5372 Fanless POS Terminal...
  • Page 50 1024 x 768 18Bit (Default) / 1024 x 768 24Bit Panel Scaling This item selects the LCD panel scaling option used by the Internal Graphics Device. Options: Auto (Default) / Force Scaling / Off / Maintain Aspect Ratio KP-5372 Touch POS Terminal...
  • Page 51 This item selects the Active LVDS Configuration. No LVDS: VBIOS does not enable LVDS; Int-LVDS: VBIOS enables LVDS driver by Integrated encoder. Options: Int-LVDS (Default) / No LVDS Fixed Graphics Memory Size This item configures the Fixed Graphics Memory Size. Options: 128MB (Default) / 256MB South Bridge KP-5372 Fanless POS Terminal...
  • Page 52 UHCI #1 (ports 0 and 1) / UHCI #2 (ports 2 and 3) / UHCI #3 (ports 4 and 5) / UHCI #4 (ports 6 and 7) You can use these items to control USB UHCI (USB 1.1) function, but disable the controllers from highest to lowest. KP-5372 Touch POS Terminal...
  • Page 53 This item enables or disables the High Precision Event Timer. Options: Enabled (Default) / Disabled SLP_S4 Assertion Width This item selects a minimum assertion width of the SLP_S4# signal. Options: 1-2 Seconds (Default) / 2-3 Seconds / 3-4 Seconds / 4-5 Seconds KP-5372 Fanless POS Terminal...

  • Page 54: Boot Menu

    ALWAYS – it doesn’t allow disabling the GA20; this option is useful when any RT code is executed above 1MB. Options: Upon Request (Default) / Always Option ROM Messages This item can set the display mode for Option ROM. Options: Force BIOS (Default) / Keep Current KP-5372 Touch POS Terminal...
  • Page 55 The BIOS will attempt to arrange the hard disk boot sequence automatically. You can also change the booting sequence. The number of device items that appears on the screen depends on the number of devices installed in the system. KP-5372 Fanless POS Terminal...

  • Page 56: Security Menu

    BIOS SETUP 5.5 SECURITY MENU This menu allows you to provide/revise supervisor and user password. Administrator Password This item sets Administrator Password. User Password This item sets User Password. KP-5372 Touch POS Terminal...

  • Page 57: Exit Menu

    This selection allows you to reload the BIOS when problem occurs during system booting sequence. These configurations are factory settings optimized for this system. Boot Override This item allows you to exit the system setup without saving any changes. KP-5372 Fanless POS Terminal...

  • Page 58: Chapter 6 Troubleshooting

    CHAPTER 6 Troubleshooting This chapter provides suggestions on how to locate and solve problems that may arise while using your KP-5372. If you cannot solve a problem with the following information, contact your dealer for further assistance. With the power on, there is no image on the terminal screen.
  • Page 59 Press <F9> during POST to load the default configuration values for the current menu. NOTE: If the problem goes beyond the scope of this manual or remains unresolved, DO NOT repair it by yourself, contact your dealer for assistance. KP-5372 Fanless POS Terminal...
  • Page 60 TROUBLESHOOTING KP-5372 Touch POS Terminal...

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