Ricoh PRO C751 Troubleshooting Manual page 23

Problem
Wrinkling occurs when gate
fold, letter fold-in, or letter
fold-out is applied.
When you print Z-folded
paper, the machine
indicates that the output tray
is full even though the output
paper on the tray is less than
the stack capacity.
Cannot print in duplex
mode.
Cannot print in duplex
mode.
The multi-folding unit outputs
sheets with creased edges
when gate fold is applied.
The position of the fold is
incorrect when letter fold-in
is applied to B5 sheet.
Paper is bent.
Causes
Wrinkling can occur if gate
fold, letter fold-in, or letter
fold-out is applied to B4 JIS
1
, A3 , 8 / " 14", 11"
2
17" , 12" 18" , 8K
, or larger sizes of paper.
The Z-fold support tray is not
set.
"Apply Duplex" is set to [No]
for Tray 1-6.
You cannot select duplex
printing if the paper type is
set to [Label Paper],
[Translucent Paper], [OHP
(Transparency)], [Envelope],
or [Tab Stock].
The paper is curled.
Multi-sheet fold has been
specified when only one
sheet is being printed.
Paper may be bent when it is
ejected from the finisher
upper tray.
When You Have Problems Operating the Machine
Solutions
When applying gate fold, letter fold-in,
or letter fold-out to paper larger than
A4, we recommend you enable image
reduction and use paper no larger
than A4 .
Set the Z-fold support tray for finisher
or multi-folding unit. For details about
how to add the Z-fold support tray, see
p.27 "When the Output Z-folded
Paper Is Less than the Stack Capacity".
In [Tray Paper Settings], under Tray
1-6, set "Apply Duplex" to [Yes].
In [Tray Paper Settings], under Tray
2-6, select a paper type other than
[Label Paper], [Translucent Paper],
[OHP (Transparency)], [Envelope],
and [Tab Stock].
Remove the paper, and then reload it
upside down. Alternatively, remove the
paper, and then reload it in the
opposite direction.
Change the setting of letter fold-in so
that multi-sheet fold is not performed.
Depending on your machine, the
procedure of multi-sheet fold function
settings might be slightly different. For
details, refer to the procedure for your
machine.
Change the output tray to the finisher
shift tray.
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