Troubleshooting - Gaggia SUP046DG Quick Instruction Manual

Instructions
54
Istruzioni
Machine actions
The machine does not turn on.
The drip tray gets fi lled although no
water is drained.
Coff ee is not hot enough.
No hot water is dispensed.
The machine does not fi ll the cup/mug. The machine has not been programmed.
Coff ee does not have enough crema
(see note).
Milk does not froth.
The machine takes a long time to warm
up or the amount of water dispensed
from the wand is too little.
The brew group cannot be removed.
The brew group cannot be inserted.

TROUBLESHOOTING

Causes
The machine is not connected to the electric net-
work.
The power button is set to "0".
Water is sometimes drained automatically by the
machine into the drip tray to manage circuit rinsing
and ensure optimum machine performance.
The cups/mugs are cold.
The beverage temperature in the programming
menu is set on Low.
You added cold milk to the coff ee.
The steam/hot water dispensing spout is clogged
or dirty.
The blend is unsuitable, coff ee is not freshly roasted
or the grind is too coarse.
The coff ee beans or the pre-ground coff ee are too
old.
The carafe is dirty or not inserted correctly.
The machine circuit is clogged by limescale.
The brew group is out of place.
The coff ee grounds drawer is inserted.
The brew group is not in the off position.
The gear is not in the initial position.
Solutions
Connect the machine to the electric network.
Check that the power button is set to "I".
This is a normal behaviour of the machine.
Preheat the cups/mugs with hot water or use the hot wa-
ter dispensing spout.
Make sure that the temperature in the programming
menu is set on Normal or High.
Cold milk lowers the temperature of the fi nal product. Pre-
heat milk before adding it to the beverage.
Clean the steam/hot water dispensing spout (see the
"Cleaning and Maintenance" chapter).
Inspect the spout to check that the dispensing spout is
not clogged. Make a hole in the limescale using a pin or
a needle.
Access the beverage programming menu and adjust the
coff ee length setting according to your personal taste for
each type of beverage.
Change coff ee blend or adjust grinding as explained in the
"Adjusting the Ceramic Coff ee Grinder" chapter.
Make sure that you use fresh coff ee beans or pre-ground
coff ee.
Ensure that the carafe is clean and has been correctly in-
serted.
Descale the machine.
Turn on the machine. Close the service door. The brew
group automatically returns to the initial position.
Remove the coff ee grounds drawer before removing the
brew group.
Make sure that the brew group is in the off position. The
arrows must face each other. To this purpose, see the
"Monthly" section of the "Brew Group Cleaning" chapter.
Insert the drip tray and the coff ee grounds drawer and
close the service door. Turn on the machine. The gear au-
tomatically returns to the initial position. You can now
insert the brew group.