Troubleshooting - Gaggia SUP 043U Operating Instructions Manual

Troubleshooting

Problem
The machine does not
switch on.
The machine is in
DEMO mode.
The drip tray fills quickly. It is a normal phenomenon. The
The display
continuously shows
the "full coffee grounds
drawer" icon.
The coffee grounds
drawer is too full and
the "Empty the coffee
grounds drawer"
message is not shown.
The machine requests
to empty coffee
grounds drawer even if
the drawer is not empty.
Impossible to remove
the brew group.
4219-450-03601 MANUAL GAG. ANIMA CLASS-PREST. EN-ES-PT.indd 27
This chapter summarises the most common problems you may encounter
while using the machine. If you are not able to solve the problem following the
information below, visit the www.gaggia.com o www.gaggia.it websites for FAQs or
contact the Customer Service Centre in your country.
Cause
The machine is not plugged in or
the main power button is in the "off"
(0) position.
You have pressed the Standby
button for more than 8 seconds.
machine uses water to rinse the
internal circuit and the brew group.
Part of the water flows through the
internal system directly into the
drip tray.
The coffee grounds drawer has
been emptied when the machine
was off.
The coffee grounds drawer has
been put back too quickly.
The drip tray has been removed
without emptying the coffee
grounds drawer.
The machine has not reset the
counter last time the coffee
grounds drawer has been emptied.
The brew group is not in its correct
position.
The coffee grounds drawer has not
been removed.
ENGLISH
Solution
Check that the power cord has been correctly
inserted.
Ensure the main power button is in the "on" (I)
position.
Switch off the machine and switch it on again
using the main power button on the back part
of the machine.
Empty the drip tray when the indicator is
shown through the drip tray grate.
Place a cup under the dispensing spout to
gather rinse water.
Always empty the coffee grounds drawer when
the machine is on. If you empty the coffee
grounds drawer when the machine is off, the
coffee cycle counter does not reset. In this
case, the display shows the icon even if the
container is not full.
Always wait about 5 seconds when you put
back the coffee grounds drawer. So doing, the
coffee ground counter will reset to zero.
When removing the drip tray, empty the coffee
grounds drawer completely, even if it is almost
empty. So doing, the coffee ground counter
will reset to zero and start to count the coffee
grounds correctly again.
Always wait about 5 seconds when you put
back the coffee grounds drawer. So doing, the
coffee ground counter will reset to zero.
Always empty the coffee grounds drawer when
the machine is on. If you empty the coffee
grounds drawer when the machine is off, the
coffee cycle counter does not reset.
Close the maintenance door. Switch off the
machine and switch it on again. Wait for the
display to show the ready message, then
remove the brew group.
Remove the coffee grounds drawer before
removing the brew group.
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