Grandstream Networks GXP 1620 User Manual
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Grandstream Networks GXP 1620 User Manual

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See also: Administration Manual , User Manual
GXP 1620 USER MANUAL_Ver2.0.1
 
 
 
 
Thank you for purchasing Grandstream GXP1620.
Make   s ure   a nd   a cknowledge   t hat   y ou   h ave   r ead   t his   m anual   b efore   u sing   G XP1620.  
 
 

Package Contents:

1. Main Case
2. Handset
3. Phone Cord
4. AC Power Adaptor
5. Ethernet Cable
6. Phone Stand
7. Quick Start Guide
 

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Summary of Contents for Grandstream Networks GXP 1620

  • Page 1: Package Contents

    GXP 1620 USER MANUAL_Ver2.0.1           Thank you for purchasing Grandstream GXP1620. Make   s ure   a nd   a cknowledge   t hat   y ou   h ave   r ead   t his   m anual   b efore   u sing   G XP1620.  ...

  • Page 2: Connection Method

    Disclaimer * This document is subject to change without prior notice. * A possibility of noise, broken voice, or disconnection may occur because of customers’ or our network environment. We cannot guarantee the quality of voice. * The company assumes no responsibility on the difference of call or voice quality when the hearing acuity of individuals is concern.
  • Page 3 GXP1620 GXP1620 is a phone device that can be used with our service. It cannot be used as a typical phone. The customer must subscribe to an Internet Service Provider to be able to use the device. Customer with no broadband router feature must provide a separate broadband router.

  • Page 4: Keypad Buttons

    Keypad Buttons Line1/Line2 Switch between LINE1 and LINE2 If the intercom number has set, call this number directly Page/Intercom If the intercom number has not set, press this key will have no effect Hold Place active call on hold, resume the call on hold. Record Press to enable/disable record feature in an active call or an conference.
  • Page 5 Phone Configuration Setting Grandstream GXP1620 1. Verify device’s IP address. Press soft key [NextScr] twice to view device’s IP address. 2. Open a web browser and enter the device’s IP address on the URL field Format: [http://IP Address] 3. Type Username and Password and click [Login]. Default username and password are “admin”.
  • Page 6 4. Hover cursor over [Accounts]. Select [Account 1] and click [General Settings]. SIP Server and Outbound Proxy Login: Enter Login Server. Account Name, SIP User ID, Authenticate ID: Enter Unique ID (10 characters). Authenticate Password: Enter Registered Password (sent thru mail). *If password was changed, please enter the new one.
  • Page 7 5. Hover cursor over [Accounts]. Select [Account 1] and click [Network Settings]. Nat Traversal: Select [Keep Alive]. Once done click [Save and Apply] 6. Hover cursor over [Accounts]. Select [Account 1] and click [SIP Settings>Security Settings]. Check SIP User ID for Incoming INVITE : [Yes]...
  • Page 8 Hover cursor over [Accounts]. Select [Account 1] and click [Audio Settings]. Send DTMF: Check [via RTP]. *If you check [DTMF Inband] for [DTMF mode] on your Unique Management Page on our site, Check [in-audio]. Once done click [Save and Apply]...
  • Page 9 Hover cursor over [Settings] and click [Call Features]. Disable Call Waiting: Select [Yes]. *This will ignore Call-waiting. Select [No], if you want to enable Call-waiting. Once done, click [Save and Apply]...
  • Page 10 9.Hover cursor over [Settings] and click [Date and Time]. NTP Server: Enter ntp.jst.mfeed.ad.jp Time Zone: Select the time zone where you are located. Once done, click [Save and Apply] 10. Hover cursor over [Maintenance] and click [Web Access]. *Set a new password for Admin Password for security purposes.
  • Page 11 11. Hover cursor over [Maintenance] and click [Upgrade and Provisioning]. Firmware Upgrade and Provisioning: Select [Always Skip the Firmware Check]. Once done, click [Save and Apply]...
  • Page 12 12. Hover cursor over [Maintenance] and click [Upgrade and Provisioning] *Note: This step should only be done if you want to upgrade firmware. Firmware Upgrade and Provisioning: Select [Always Check for New Firmware] Upgrade via: Select [HTTP] Automatic Upgrade: Select [Yes, check for upgrade every ( ) minutes] input 10080...

  • Page 13: Safety Precautions

    Safety Precautions This manual contains precautions to assure user’s safety while using this product. If the precautions are disregarded, the extent of consequences is presented below. *This indicates that ignoring or mishandling of this notice might result to death or serious injury to the person. *This indicates that ignoring or mishandling of this notice might result to harm to the person.
  • Page 14 *Do not place near the kitchen table or humidifier, or near oil and moisture. The device may malfunction, cause electric shock and fire. *Do not place in humid and dusty area. The device may malfunction, cause electric shock and fire. *Do not place in extremely cold place or place with unstable temperature.

  • Page 15: Troubleshooting

    Troubleshooting Please check the troubleshooting procedure before requesting a repair. If the problem doesn’t get resolved, please contact us. Problem Solution General Failure Plug and Unplug from the power source. (Do this for few times). Wait for at least one minute before plugging the device.

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