Ordering The Lift Tool; World Trade Locations; United States Locations - IBM EXP5060 Quick Start Manual

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Ordering the lift tool

The use of a lift tool is required when you install an EXP5060 in a rack cabinet and when you remove the

EXP5060 from a rack cabinet. Make sure that the lift tool is available on location at the time of the

installation. The ordering procedure for the lift tool varies depending on your location. Direct your

questions about these procedures to your regional representative.

The following ordering procedures are for world trade locations:

v Order the lift tool by using the parts ordering system, as you would with any other part.

v Use the part number 09P2481 when you order.

v Do not record parts usage.

v Return the lift tool to the parts center after you complete the installation or removal of the EXP5060.

In the United States, call UPS Logistics at 800-528-6070 to order the lift tool or visit the MTS/Test

Equipment Service Center Web site on the IBM intranet at http://pokgsa.ibm.com/~tstesc/public/ for

additional information.

Note: The MTS/Test Equipment Service Center Web site can be accessed only by IBM employees with

access to the IBM intranet.

For the SSR branch and territory, the United States cannot order the lift tool through the parts ordering

system. UPS Logistics is used to ship and return the lift tool. Use the part number 09P2481 when you

order the lift tool.

You must provide the following information when you order the lift tool. This information is necessary to

ensure that the lift tool is delivered when you need it. Failure to provide this information might delay the

completion of the order request and the shipping request. It might also result in a time and date to return

the tool that is different from what you need.

v Phone number and customer contact

v Account code: 98577

v Time and date of delivery

v Accurate destination address with zip code

v Time and date of return pickup

Note: When you order the lift tool, you will receive an 18-inch load plate.

You must return the lift tool at the time that you schedule with UPS Logistics. If you need to change the

scheduled return time or date, contact UPS Logistics. You are responsible for ensuring that all of the

paperwork and components are packed and restored in the lift tool shipping container. Make sure that

the lift tool is functioning properly before you release the tool to UPS Logistics for return. You are

accountable for the lift tool until UPS Logistics picks up the lift tool for return delivery to their parts

storage facility. Contact your branch office tools coordinator or your region specialist if you have any

questions or concerns.

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