CraftUnique CraftBot Desktop User Manual page 49

GUARANTEE AND WARRANTY
Concerning "unauthorized returns": returns not pre-authorized will not be eligible
for repair, replacement or refund. Do not send it back to us
unless you have contacted us first and we have pre-authorized you to do so.
Concerning "Refunds": A refund is possible only with the CraftBot 3D printer itself
and will not be offered for any filaments, or spare parts what-so-ever. If within two
weeks (14 days) after recieving your CraftBot 3D printer you are not completely sat-
isfied, we offer you a refund option. You will pay to have it shipped back, and after
we recieve it, we will deduct a 10% restocking fee from the total refund of the price
of the Craftbot 3D printer (excluding the tax and other fees). There will also be a
thorough inspection of the printer, and upon finding any damages deemed on the
part of the buyer, other deductions from the refund will be made accordingly. De-
ductions will be made for any wear percieved to the printer, including scratches.
The 14 day period after recieving the printer will be concretely determined in cal-
culation with the FedEx tracking information.
Limitations
This guarantee and limited warranty are sole and final as they stand in reference to
CraftBot, CraftUnique and it's products where permitted by law. Any implied war-
ranty or fitness is limited to this 3 month (90 day) warranty starting from the date of
purchase. CraftUnique waives all liability for any incidental, exemplary, punitive,
collateral, indirect, consequential, or special damages. We will determine on sole
descretion whether an issue is covered under our warranty or not.
Concerning any problems or enquiries, you can contact us at:
support@craftunique.com
Returned parts/products can be sent to:
CraftUnique LTD, c/o Service Department
Bem st. 28,
Budapest 1047,
Hungary.
49 Guarantee and warranty