Software Version Display; Fault/Error Codes; Exiting Service Diagnostic Mode; Customer Fault/Error Codes Chart - Whirlpool WED9500E SERIES Service Manual

SOFTWARE VERSION DISPLAY

NOTE: The Software Version Display mode will time out after
10 minutes of user inactivity and return to standby mode.
Entry Procedure
To enter Software Version Display, press and hold the 2nd
button used to activate the Service Diagnostic mode for 5
seconds. Upon entry, the display will automatically cycle
through the following information:
• UI software revision code (U: major revision number, U:
minor revision number, U: test revision number)
• UI GEE revision code (b: major revision number, b: minor
revision number, b: test revision number)
• UI touch parameters revision code (o: major revision
number, o: minor revision number, o: test revision number)
• UI audio software revision code (A: major revision number,
A: minor revision number, A: test revision number)
• ACU software revision code (C: major revision number, C:
minor revision number, C: test revision number)
• ACU GEE revision code (h: major revision number, h: minor
revision number, h: test revision number)
• ACU cycle designer revision code (d: major revision
number, d: minor revision number, d: test revision number)
Exit Procedure
Pressing the POWER button will exit Software Version Display
and return dryer to standby mode.

FAULT/ERROR CODES

Refer to customer fault/error codes below and service fault/
error codes on page 2-8.
Fault/Error Code Display Method
Fault codes are displayed by alternately showing F# and E#. All
fault codes have an F# and an E#. The F# indicates the suspect
System/Category. The E# indicates the suspect Component
system.
Up to eight Fault/Error codes may be stored. When the oldest
fault code is displayed, additional presses of the 3rd button
will result in a triple beep, then display of the most recent fault
code. If each press of the 3rd button results in a triple beep
and the display shows "888", no saved fault codes are present.
Customer Fault/Error Codes
Code Description
PF Power Failure
AF Restricted Airflow
L2 Low Line Voltage
For Service Technician Use Only
Explanation and Recommended Procedure
PF indicates that a power failure occurred while the dryer was running.
Press START to continue the cycle, or press POWER to clear the display.
AF indicates low airflow that may affect dryer performance. Confirm that airflow
system is not blocked. Check lint screen, exhaust duct, exhaust fan.
L2 indicates low L2 voltage (less than 30 V) is detected at the ACU.
• Refer to Fault/Error Code "F4E4", page 2-9, for recommended procedure.
DIAGNOSTICS & TROUBLESHOOTING
Advancing Through Saved Fault/Error Codes
Procedure for advancing through saved fault codes:
Press and release
 beep tone 
the 3rd button used
to activate Service
Diagnostics
Repeat  beep tone 
Repeat  beep tone  fourth most recent
Repeat
 beep tone 
.
.
. .
. .
Repeat  triple beep  no additional fault
Clearing Fault Codes
To clear stored fault codes, enter Service Diagnostic mode.
Then press and hold the 3rd button used to enter Service
Diagnostic mode for 5 seconds. Once the stored fault codes
are successfully erased, the seven segment display will show
"888" and a beep will sound.

EXITING SERVICE DIAGNOSTIC MODE

Use either of the two methods below to exit diagnostic mode.
• Pressing and holding the 1st button used to activate
the Service Diagnostic mode for 5 seconds.
• Pressing the POWER button once or twice, depending
on diagnostic procedure.
Service Fault/Error Codes on next page...
Whirlpool & Maytag 9.2 Cu. Ft. Steam Dryer
second most
recent fault code is
displayed
third most recent
fault code is
displayed
fault code is
displayed
fifth most recent
fault code is
displayed
.
. .
. . .
. . .
codes are stored--
back to the most
recent fault code
n
2-7