Troubleshooting; Chapter 5 Troubleshooting; Overview; Power, Hardware Connections, And Led - ZyXEL Communications NAP102 User Manual

5.1 Overview

This chapter offers some suggestions to solve problems you might encounter. The potential problems are
divided into the following categories.
•

Power, Hardware Connections, and LED

• NAP Access and Login
• Internet Access
• Wireless Connections
• Resetting the NAP
5.2 Power, Hardware Connections, and LED
The NAP does not turn on. The LED is not on.
Make sure you are using the power adaptor included with the NAP or a PoE power injector/switch.
1
Make sure the power adaptor or PoE power injector/switch is connected to the NAP and plugged in to
2
an appropriate power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or PoE power injector/switch.
3
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4
If none of these steps work, you may have faulty hardware and should contact your NAP vendor.
5
The LED does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Disconnect and re-connect the power adaptor or PoE power injector to the NAP.
4

Troubleshooting

NAP Series User's Guide
24
C
H A P T E R
Section 1.5 on page
5
8.