ZyXEL Communications NAP102 User Manual
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ZyXEL Communications NAP102 User Manual

802.11ac dual-radio nebula could managed access point
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User's Guide
NAP Series
NAP102 / NAP203 / NAP303 / NAP353
802.11ac Dual-Radio Nebula Cloud Managed Access Point
Default Login Details
Web Address
User Name
Password
Note: Login is required only when VLAN or IP address
has to be changed.
Copyright © 2017 Zyxel Communications Corporation
http://(DHCP-assigned IP)
or
http://192.168.1.2
admin
Assigned by NCC or 1234
Version 1.00 Edition 1, 02/2017

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Summary of Contents for ZyXEL Communications NAP102

  • Page 1 User’s Guide NAP Series NAP102 / NAP203 / NAP303 / NAP353 802.11ac Dual-Radio Nebula Cloud Managed Access Point Default Login Details Version 1.00 Edition 1, 02/2017 Web Address http://(DHCP-assigned IP) http://192.168.1.2 User Name admin Password Assigned by NCC or 1234 Note: Login is required only when VLAN or IP address has to be changed.

  • Page 2: Related Documentation

    IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. This is a User’s Guide for a series of products. Not all products support all firmware features. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system.

  • Page 3: Table Of Contents

    Contents Overview Contents Overview Introduction ............................. 6 The Web Configurator ......................... 14 Dashboard ............................18 Network ..............................20 Troubleshooting ............................ 24 NAP Series User’s Guide...

  • Page 4: Table Of Contents

    1.3 Good Habits for Managing the NAP ....................7 1.4 Hardware Connections ........................8 1.5 LEDs ..............................8 1.5.1 NAP303 ............................. 8 1.5.2 NAP203 ........................... 10 1.5.3 NAP102 ........................... 11 Chapter 2 The Web Configurator........................14 2.1 Overview ............................14 2.2 Access .............................. 14 2.3 Navigating the Web Configurator ....................
  • Page 5 Table of Contents 5.1 Overview ............................24 5.2 Power, Hardware Connections, and LED ..................24 5.3 NAP Access and Login ........................25 5.4 Internet Access ..........................26 5.5 Wireless Connections ........................27 5.6 Resetting the NAP ........................... 29 5.7 Getting More Troubleshooting Help ..................... 29 Appendix A Customer Support .......................

  • Page 6: Introduction

    Introduction 1.1 Overview This User’s Guide covers the following models: NAP102, NAP203, NAP303 and NAP353. Your NAP is a wireless AP (Access Point). It extends the range of your existing wired network without additional wiring, providing easy network access to mobile users.

  • Page 7: Ways To Manage The Nap

    Chapter 1 Introduction You could use the 2.4 GHz band for regular Internet surfing and downloading while using the 5 GHz band for time sensitive traffic like high-definition video, music, and gaming. Figure 1 Dual-Radio Application 1.2 Ways to Manage the NAP You can use the following ways to manage the NAP.

  • Page 8: Hardware Connections

    Chapter 1 Introduction 1.4 Hardware Connections See your Quick Start Guide for information on making hardware connections. 1.5 LEDs The LEDs of your NAP303 or NAP203 can be controlled by using the Suppression feature such that the LEDs stay lit (ON) or OFF after the device is ready. Following are LED descriptions for the NAP series models.
  • Page 9 Chapter 1 Introduction The following table describes the LEDs. Table 1 NAP303 LEDs COLOR STATUS DESCRIPTION PWR/SYS Slow Blinking (On for 1s, The NAP is booting up. Off for 1s) Green The NAP is ready for use. Green There is system error and the NAP cannot boot up, or the NAP suffered a system failure.

  • Page 10: Nap203

    Chapter 1 Introduction 1.5.2 NAP203 The LEDs will stay ON when the NAP203 is ready. You can change this setting through the NCC (Nebula Control Center). Figure 3 NAP203 LEDs The following table describes the LEDs. Table 2 NAP203 LEDs COLOR STATUS DESCRIPTION...

  • Page 11: Nap102

    Blinking The Locator is activated and will show the actual location of the NAP between several devices in the network. The Locator function is off. 1.5.3 NAP102 The following are the LED descriptions for your NAP102. NAP Series User’s Guide...
  • Page 12 Chapter 1 Introduction Figure 4 NAP102 LED The following are the LED descriptions for your NAP102. Table 3 NAP102 LED COLOR STATUS DESCRIPTION Slow Blinking (On for 1s, The NAP is booting up. Off for 1s) Green The NAP is ready for use.
  • Page 13 Chapter 1 Introduction Table 3 NAP102 LED (continued) COLOR STATUS DESCRIPTION Amber Slow Blinking (blink for 2 The wireless LAN is disabled or fails. times, Off for 3s) Green NAP Series User’s Guide...

  • Page 14: The Web Configurator

    H A P T E R The Web Configurator 2.1 Overview The NAP Web Configurator allows easy management using an Internet browser. In order to use the Web Configurator, you must: • Use Internet Explorer 10.0 and later versions, Mozilla Firefox 36.0 and later versions, Safari 9.0 and later versions, or Google Chrome 38.0 and later versions.

  • Page 15: Navigating The Web Configurator

    2.3 Navigating the Web Configurator The following summarizes how to navigate the web configurator from the Dashboard screen. This guide uses the NAP102 screens as an example. The screens may vary slightly for different models. Figure 5 The Web Configurator’s Main Screen The Web Configurator’s main screen is divided into these parts:...

  • Page 16: Navigation Panel

    Chapter 2 The Web Configurator About Click About to display basic information about the NAP. Figure 7 About The following table describes labels that can appear in this screen. Table 5 About LABEL DESCRIPTION Boot Module This shows the version number of the software that handles the booting process of the NAP. Current Version This shows the firmware version of the NAP.

  • Page 17: Configuration Menu

    Chapter 2 The Web Configurator Dashboard The dashboard displays general device information, and AP information in widgets that you can re- arrange to suit your needs. For details on the Dashboard’s features, see Chapter 3 on page Configuration Menu Use the configuration menu screens to configure the NAP’s features. Table 6 Configuration Menu Screens Summary FOLDER OR LINK FUNCTION...

  • Page 18: Dashboard

    H A P T E R Dashboard 3.1 Overview Use the Dashboard screens to check status information about the NAP. 3.1.1 What You Can Do in this Chapter • The main Dashboard screen (Section 3.2 on page 18) displays the NAP’s general device information, and client information.
  • Page 19 Chapter 3 Dashboard Table 7 Dashboard (continued) LABEL DESCRIPTION 5G Channel This field displays the channel number the NAP is using and its output power in the 5 GHz Information spectrum. Ethernet This field displays whether the NAP’s Ethernet port is connected and the IP address of the gateway to which the NAP is connected.

  • Page 20: Network

    H A P T E R Network 4.1 Overview This chapter describes how you can configure the management IP address and VLAN settings of your NAP. The Internet Protocol (IP) address identifies a device on a network. Every networking device (including computers, servers, routers, printers, etc.) needs an IP address to communicate across the network.

  • Page 21: Vlan

    Chapter 4 Network Figure 12 Configuration > Network > IP Setting Each field is described in the following table. Table 8 IP Setting LABEL DESCRIPTION IP Address Assignment Select this to make the interface a DHCP client and automatically get the IP address, Automatically subnet mask, and gateway address from a DHCP server.
  • Page 22 Chapter 4 Network Figure 13 Management VLAN Setup In the figure above, to access and manage the NAP from computer A, the NAP and switch B’s ports to which computer A and the NAP are connected should be in the same VLAN. A Virtual Local Area Network (VLAN) allows a physical network to be partitioned into multiple logical networks.
  • Page 23 Chapter 4 Network Each field is described in the following table. Table 9 VLAN LABEL DESCRIPTION VLAN Settings Management Enter a VLAN ID for the NAP. VLAN ID Untagged/ Set whether the NAP adds the VLAN ID to outbound traffic transmitted through its Ethernet Tagged port.

  • Page 24: Troubleshooting

    H A P T E R Troubleshooting 5.1 Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware Connections, and LED • NAP Access and Login •...

  • Page 25: Nap Access And Login

    Chapter 5 Troubleshooting If the problem continues, contact the vendor. 5.3 NAP Access and Login I forgot the IP address for the NAP. The default static IP address is 192.168.1.2. If you changed the IP address and have forgotten it, you have to reset the device to its factory defaults.

  • Page 26: Internet Access

    Chapter 5 Troubleshooting Advanced Suggestions • If your computer is connected wirelessly, use a computer that is connected to a LAN/ETHERNET port. I forgot the password. The default password is 1234. If the NAP is connected to the NCC and registered, check the NCC for the password.

  • Page 27: Wireless Connections

    Chapter 5 Troubleshooting Check the hardware connections, and make sure the LED is behaving as expected. See the Quick Start Guide and Section 1.5 on page Reboot the NAP. If the problem continues, contact your ISP. The Internet connection is slow or intermittent. There might be a lot of traffic on the network.
  • Page 28 Chapter 5 Troubleshooting The wireless security is not following the re-authentication timer setting I specified. If a RADIUS server authenticates wireless stations, the re-authentication timer on the RADIUS server has priority. Change the RADIUS server’s configuration if you need to use a different re-authentication timer setting.

  • Page 29: Resetting The Nap

    Chapter 5 Troubleshooting • Detach the NAP203 or NAP303 indoor AP from the mounting bracket. 5.6 Resetting the NAP If you cannot access the NAP by any method, try restarting it by turning the power off and then on again. If you still cannot access the NAP by any method or you forget the administrator password(s), you can reset the NAP to its factory-default settings.

  • Page 30: Appendix A Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • Zyxel Communications Corporation • http://www.zyxel.com Asia China • Zyxel Communications (Shanghai) Corp. Zyxel Communications (Beijing) Corp. Zyxel Communications (Tianjin) Corp. • http://www.zyxel.cn India • Zyxel Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 31 • Zyxel Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • Zyxel Communications Corporation • http://www.zyxel.com/tw/zh/ Thailand • Zyxel Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • Zyxel Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • Zyxel Deutschland GmbH • http://www.zyxel.de Belarus • Zyxel BY • http://www.zyxel.by...
  • Page 32 Appendix A Customer Support Belgium • Zyxel Communications B.V. • http://www.zyxel.com/be/nl/ • http://www.zyxel.com/be/fr/ Bulgaria • Zyxel България • http://www.zyxel.com/bg/bg/ Czech Republic • Zyxel Communications Czech s.r.o • http://www.zyxel.cz Denmark • Zyxel Communications A/S • http://www.zyxel.dk Estonia • Zyxel Estonia • http://www.zyxel.com/ee/et/ Finland •...
  • Page 33 • Zyxel Communications Poland • http://www.zyxel.pl Romania • Zyxel Romania • http://www.zyxel.com/ro/ro Russia • Zyxel Russia • http://www.zyxel.ru Slovakia • Zyxel Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • Zyxel Communications ES Ltd • http://www.zyxel.es Sweden • Zyxel Communications • http://www.zyxel.se Switzerland •...
  • Page 34 Appendix A Customer Support • http://www.zyxel.ch/ Turkey • Zyxel Turkey A.S. • http://www.zyxel.com.tr • Zyxel Communications UK Ltd. • http://www.zyxel.co.uk Ukraine • Zyxel Ukraine • http://www.ua.zyxel.com Latin America Argentina • Zyxel Communication Corporation • http://www.zyxel.com/ec/es/ Brazil • Zyxel Communications Brasil Ltda.
  • Page 35 Appendix A Customer Support North America • Zyxel Communications, Inc. - North America Headquarters • http://www.zyxel.com/us/en/ Oceania Australia • Zyxel Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za NAP Series User’s Guide...

  • Page 36: Appendix B Legal Information

    This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. • This transmitter must be at least 20 cm (NAP102, NAP203, NAP303) or 30 cm (NAP353) from the user and must not be co-located or operating in conjunction with any other antenna or transmitter.
  • Page 37 • Le présent émetteur radio (2468C-NWA5123AC (NAP102), 2468C-WAC6503DS (NAP303), 2468C-WAC6553DE (NAP353), 2468C-WAC6103DI (NAP203)) de modèle s'il fait partie du matériel de catégorieI) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne.

  • Page 38: Industry Canada Radiation Exposure Statement

    Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlé.Cet équipement doit être installé et utilisé avec un minimum de 20 cm (NAP102, NAP203, NAP303) de distance entre la source de rayonnement et votre corps.
  • Page 39 Appendix B Legal Information (ii) le gain maximal d’antenne permis pour les dispositifs utilisant les bandes 5250-5350 MHz et 5 470-5 725 MHz doit se conformer à la limite de p.i.r.e.; (iii) le gain maximal d’antenne permis (pour les dispositifs utilisant la bande 5725-5825 MHz) doit se conformer à la limite de p.i.r.e. spécifiée pour l’exploitation point à...
  • Page 40 Appendix B Legal Information Slovenčina Zyxel týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/EC. (Slovak) Slovenščina Zyxel izjavlja, da je ta oprema v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/EC. (Slovene) Suomi (Finnish) Zyxel vakuuttaa täten että...
  • Page 41 RF exposure requirement. External antenna Use only the antennas which have been approved by Zyxel Communications Corporation. The non-approved antenna(s) may produce unwanted spurious or excessive RF transmitting power which may lead to the violation of FCC/IC limit and is prohibited.

  • Page 42: Safety Warnings

    Appendix B Legal Information Safety Warnings • Do not use this product near water, for example, in a wet basement or near a swimming pool. • Do not expose your device to dampness, dust or corrosive liquids. • Do not store things on the device. •...
  • Page 43 Appendix B Legal Information NAP Series User’s Guide...
  • Page 44 Appendix B Legal Information Environmental Product Declaration NAP Series User’s Guide...
  • Page 45 • 無線資訊傳設備的製造廠商應確保頻率穩定性，如依製造廠商使用手冊上所述正常操作，發射的信號應維持於操作頻帶中。(4.7.7) NCC Statement: 1) 下列產品使用時建議應距離人體 20 cm • 電磁波曝露量 MPE 標準值 (MPE) 1 mW/cm ，送測產品實值為 0.539 mW/cm for NAP102。 • 電磁波曝露量 MPE 標準值 (MPE) 1 mW/cm ，送測產品實值為 0.756 mW/cm for NAP203。 • 電磁波曝露量 MPE 標準值 (MPE) 1 mW/cm ，送測產品實值為 0.872 mW/cm for NAP303。...
  • Page 46 Appendix B Legal Information Explanation of the Symbols SYMBOL EXPLANATION Alternating current (AC): AC is an electric current in which the flow of electric charge periodically reverses direction. Direct current (DC): DC if the unidirectional flow or movement of electric charge carriers. Earth;...

  • Page 47: Index

    Index Index Internet Explorer IP Address gateway IP address access IP subnet certifications Java viewing permissions channel JavaScripts configuration contact information cookies copyright customer support LEDs Blinking 9, 10 Flashing 9, 10 9, 10, 12 logout disclaimer Web Configurator dual radios dual-radio application management managing the device...
  • Page 48 Index VLAN introduction overview warning message popup warranty pop-up windows note product registration Web Configurator 7, 14 access requirements supported browsers web configurator radio wireless channel registration wireless LAN product wireless security reset WLAN interface RESET button RF interference screen resolution status status bar warning message popup...

This manual is also suitable for:

Nap203Nap303Nap353

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