Troubleshooting; Inside Out Method; Check Basic Diagnostic Tools; Check The Host Event Log - ATTO Technology iPBridge 2600 Installation And Operation Manual

If it is clear that a particular component system is at fault in a problem situation, go directly to that
component. If it is not clear, the best approach is to troubleshoot using the inside-out method.
You may check on the status of your iPBridge using
the ExpressNAV interface. Refer to
on page 25 to see which pages may contain the
information you need. You may also look for
information by using the diagnostic CLI commands,
enumerated in CLI provides an ASCII-based

Inside out method

To troubleshoot using the inside out method, begin with the device(s) connected to the iPBridge first, then work
your way out.
• SCSI devices
• iPBridge SCSI ports
• iPBridge internal configuration
• iPBridge Ethernet/IP ports
• LAN/WAN
• Ethernet host adapter or NIC in host
• Initiator

Check basic diagnostic tools

Check the host event log

Check the event log on the host. Look for the most
recent entries and determine what could be causing a
problem, then go to that event and continue

troubleshooting.

Check the iPBridge event and trace logs

Check the iPBridge event log through the CLI. Look
for the most recent entries and determine what could
be causing a problem. Then go to that event and
continue troubleshooting.

Visually inspect LEDs

Light Emitting Diodes (LEDs) are located on both
sides of the iPBridge Refer to Exhibit 6.0-1.

Check host versions

Check the following to find problems on attached
hosts:
6 Troubleshooting
Interface options
• OS
• Application
interface on page iii in the Appendix, in the
Advanced page of the ExpressNAV interface, or by
using the CLI directly.
To start and use the ExpressNAV interface, including
how to access the version information, and to access
CLI, refer to Interface options
• Operating system version
• Service pack version
• Host adapter version
• Host adapter firmware version
• Host adapter device driver version
• iSCSI driver version
If an update is required, perform the update. For an
updated list of supported iPBridge host platforms and
host adapters, visit www.attotech.com.

Check iPBridge product versions

For a current list of required updates, visit
www.attotech.com.
1 If you are not already in the ExpressNAV GUI,
type the IP address of your iPBridge, as found
in Discover the IP address
standard browser and press Enter.
2 Click on the Status page and view the
information on the product version.
on page 25.
on page 5, in a
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