Clean The Media Guides - Honeywell PM23c User Manual

Caution: Never use hard or sharp tools to peel away stuck labels or
other material. The printhead is delicate and can easily be damaged.

Clean the Media Guides

PM23c, PM43, and PM43c Mid-Range Printer User Manual
1 Turn the printer off and disconnect the printer from power.
2 Open the media cover.
3 Remove the media and ribbon (if installed).
4 Insert most of the cleaning card under the printhead, and then lower
the printhead.
5 Pull out the cleaning card and raise the printhead.
6 Wait for approximately 30 seconds to allow the cleaning fluid to
dissolve the residue.
7 Repeat Steps 4 through 6 if necessary.
8 If necessary, clean residue from the platen roller or tear bar with a
cotton swab moistened with isopropyl alcohol.
9 Once the parts are dry, replace the media (and ribbon) in the printer.
10 Close the media cover, reconnect power, and turn on the printer.
Both the upper and lower media guides are transparent to allow light to
pass between the two parts of the label gap and label mark sensors. It is
important to keep these surfaces free of dust, stuck labels, and adhesive
residue.
1 Turn the printer off and disconnect the printer from power.
2 Open the media cover.
3 Remove the media and ribbon (if installed).
4 Insert a cleaning card or a soft cloth soaked in isopropyl alcohol
between the two media guides to clean them.
5 Wait for approximately 30 seconds to allow the cleaning fluid to
dissolve the residue.
6 Once the parts are dry, replace the media (and ribbon) in the printer.
7 Close the media cover, reconnect power, and turn on the printer.
Chapter 6 – Maintain the Printer
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