Table of Contents
Advertisement
About Alerts
Configure Error Alert Notification
Maintenance and Error Alerts
PM23c, PM43, and PM43c Mid-Range Printer User Manual
To help maintain the printer, you can configure the printer to send alert
messages when certain conditions occur. For example, the printer can
send a message when the odometer reaches a certain value, or if the
printhead is lifted during printing.
There are three types of alerts:
•
Error alerts
•
Information alerts
•
Warning alerts
You configure alert settings in the printer web page. Alert messages can
be sent to an email address, an SNMP trap, or both. You can enable or
disable each type of alert, set the number of times the alert is repeated,
set the unit of measure that determines how often the alert is sent, and
change the default text message for the alert.
The way you receive error alerts is determined by the notification method
you configure. You can choose between receiving notifications by SNMP
trap, email, or SNMP trap + email. To configure the way you are notified
about error alerts:
•
From the printer Main Menu, select Settings > System Settings >
General > Alert Notification Method.
•
From the printer web page, login and then click the Configure tab >
System Settings > General > Alert Notification Method.
Use these tables to understand and troubleshoot some common error
alerts you may receive and how to fix them.
Maintenance and Error Alerts
Error Alert
Label Not Taken
Printhead Lifted
Chapter 5 – Troubleshoot the Printer
Solution
Printing has been stopped because a label is
obstructing the label taken sensor. Remove the
label to resume printing.
Lower the printhead.
85
Advertisement
Table of Contents
