Honda BF4A Owner's Manual page 111

To obtain warranty service you must
take your Honda outboard motor,
together with proof of original retail
purchase date, at your expense, to a
Honda engine dealer or distributor
authorized to sell that product in the
United States, Puerto Rico, the U.S.
Virgin Islands or Canada.
It is important to realize that your
warranty applies to defects in
material or workmanship of your
Honda. Your warranty coverage does
not apply to normal wear or
deterioration associated with using
your Honda outboard motor.
Your warranty coverage will not be
voided if you choose to perform your
own maintenance. However, you
should have the proper tools and
service information and be
mechanically qualified. Failures that
occur due to modifications, improper
maintenance, or service are not
covered.
Warranty Service
Please remember that recommended
maintenance interval servicing is not
included in your warranty coverage.
Additionally, your warranty does not
apply to the normal wear of items
(such as spark plug(s), water pump,
etc.).
As the owner of a Honda product,
your servicing dealer may ask you to
authorize an inspection. If the
problem is covered under warranty,
your dealer will perform any
warranty repairs for you at no cost.
However, you may be responsible for
additional non-warranty charges.
If you have questions about warranty
coverage or the nature of the repair, it
is best to talk to the service manager
of your Honda dealer.
CONSUMER INFORMATION
Sometimes, in spite of the best
intentions of all concerned, a
misunderstanding may occur. If you
aren't satisfied with your dealer's
handling of the situation, we suggest
you discuss your problem with the
appropriate member of the
dealership's management team. If the
problem has already been reviewed
with the appropriate manager of the
Service, Parts, or Sales department,
contact the owner of the dealership or
their designated representative.
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