Troubleshooting The Sun Ultra 40 M2 Workstation Setup - Sun Microsystems Ultra 40 M2 Installation Manual

Troubleshooting the Sun Ultra 40 M2
Workstation Setup
If you experience problems while setting up your workstation, refer to the
troubleshooting information in
information, see the Sun Ultra 40 Workstation Service Manual (820-0123).
TABLE 2-1
Problem
Workstation powers
on, but the monitor
does not.
CD or DVD does not
eject from the DVD
slot when you press
the Eject button.
No video displays
on the monitor
screen.
Workstation does
not power on when
you press the front
panel Power button.
20 Sun Ultra 40 M2 Workstation Installation Guide • November 2006
TABLE 2-1
Troubleshooting Procedures
Possible solution
• Is the Power button for the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Does the wall outlet have power? Test by plugging in another
device.
• Is the monitor connected to the onboard video connector or
PCI-Express video connector?
• Move the mouse or press any key on the keyboard. The drive
might be in low-power mode.
• Use the utility software installed on your workstation to eject the
CD.
• Is the monitor cable attached to the PCI-Express video connector?
• Does the monitor work when connected to another system?
• If you have another monitor, does it work when connected to the
original system?
• Verify that the BIOS settings are correct.
Keep notes on the following situations in case you need to call
service:
• Is the Power button LED illuminated on the front of the system?
(Ensure that the power cord is connected to the system and to a
grounded power receptacle.)
• Does the wall outlet have power? Test by plugging in another
device.
• Do you hear a beep when the system is powered on? (Ensure that
the keyboard is plugged in.)
• Test with another keyboard that you know is functional. Do you
hear a beep when you connect the keyboard and power on the
system?
• Does the monitor sync within 5 minutes after power on? (The
green LED on the monitor stops flashing and remains
illuminated.)
. For additional troubleshooting