Troubleshooting The Sun Ultra 20 Workstation Setup - Sun Microsystems Ultra 20 Setup Manual

Troubleshooting the Sun Ultra 20
Workstation Setup
If you experience problems while setting up your workstation, refer to the
troubleshooting information in
information, see the Sun Ultra 20 Workstation User Guide, 819-2146.
TABLE 2-1
Problem
Workstation powers
on, but the monitor
does not.
CD or DVD does not
eject from the media
tray when you press
the Eject button.
No video displays
on the monitor
screen.
16 Sun Ultra 20 Workstation Setup Guide • March 2006
TABLE 2-1
Troubleshooting Procedures
Possible Solution
• Is the Power button for the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Does the wall outlet have power? Test by plugging in another
device.
• Is the monitor connected to the onboard video connector or PCI
Express video connector?
• Move the mouse or press any key on the keyboard. The drive
might be in low-power mode.
• Use the utility software installed on your workstation to eject the
CD.
• Is the monitor cable attached to the onboard video connector or
PCI Express video connector?
• Does the monitor work when connected to another system?
• If you have another monitor, does it work when connected to the
original system?
• Verify that the BIOS settings are correct.
. For additional troubleshooting