Canon MB5100 Series Online Manual page 1008

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Cause
Paper is jammed inside front cover.
What to Do
If the paper is jammed inside the front cover, remove the paper by following these steps.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax are stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not
unplug when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
Stop button to stop the printing before you turn off the printer.
1. Open front cover.
Important
• Do not touch clear film (A) or white belt (B).
If you soil or scratch these parts by touching them with paper or your hand, it could damage the
printer.
2. Make sure jammed paper is not under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, press either the right side or the left side of the print head holder
with your fingertips and slide it slowly to the far right or left.
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