No Ink Comes Out - Canon MB5100 Series Online Manual

No Ink Comes Out

Has ink run out?
Check1
Check the support code on the touch screen and take the appropriate action to resolve the error.
List of Support Code for Error
Are print head nozzles clogged?
Check2
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
Is Faint or Uneven.
• If nozzle check pattern is not printed correctly:
Check if the ink tank for the problem color is empty.
If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again.
• If problem is not resolved after performing print head cleaning twice:
Perform print head deep cleaning.
If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform
print head deep cleaning again 24 hours later. When you turn the printer off, do not unplug it.
• If problem is not resolved after performing print head deep cleaning twice:
If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your
nearest Canon service center to request a repair.
930
If Printing