Cisco Nexus 1000V Troubleshooting Manual page 59

Chapter 5 Upgrades
Table 5-1 (continued)Problems with the ISSU
Symptom
The install command fails
with the following error:
Return code 0x4045001F
(image MD5 checksum
error)
Pre-Upgrade check failed.
Return code 0x40930011
(Image verification
failed)
Error message:
Install has failed. Return
code 0x40970001
(Incompatible image)
After upgrading, the VSMs
are not running the new
software version.
Performing the configuration
copy process fails and stops
the upgrade.
Performing configuration
copy.
[####------------] 30%
OL-31593-01
Possible Causes
The software image file(s)
required for the upgrade do
not pass the MD5 checksum
verification, indicating that
the correct file(s) are not
present in bootflash:
repository for the upgrade to
proceed.
A file can be truncated when
copied.
You might have used an
incorrect filename when
entering the install all
command.
The boot variables were not
set properly.
Service or system errors.
Problems with the In-Service Software Upgrade
Solution
1. Using the README file from the upgrade zip folder at
www.cisco.com, verify the MD5 checksum for each of
the image files.
show file bootflash: filename md5sum
Replace the file(s) that do not match.
2.
Verify that the correct images are in the bootflash:
3.
repository and that the checksums match.
show file bootflash: filename md5sum
When the correct software images are in the bootflash:
4.
repository, restart the software upgrade using the
instructions in the Cisco Nexus 1000V Installation and
Upgrade Guide.
Restart the software upgrade using the correct filenames for
the new software images.
install all kickstart
1. Verify that the running images and boot variables match
the upgrade version.
show version
show boot
2. If needed, download the required images from
www.cisco.com to your local bootflash: repository.
3. Verify that the correct images are in the bootflash:
repository.
show boot
4. Restart the software upgrade using the instructions in
the Cisco Nexus 1000V Installation and Upgrade Guide.
If the problem persists, collect details of the upgrade and
5.
open a support case.
show system internal log install details
1. Manually copy the configuration.
copy running-config startup-config
Do one of the following:
2.
If the progress bar gets stuck before 100% for over
–
one minute, collect details of the upgrade and open
a support case.
show system internal log install details
– If the copy succeeds without delays, restart the
software upgrade using the instructions in the Cisco
Nexus 1000V Installation and Upgrade Guide.
Cisco Nexus 1000V Troubleshooting Guide, Release 5.2(1)SV3(1.1)
filename1 filename2
system
5-3