Dell Embedded Box PC5000 Service Manual
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Dell Embedded Box PC5000 Service Manual

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Dell Embedded Box PC
5000
Service Manual
Computer Model: Dell Embedded Box PC 5000
Regulatory Model: N01PC
Regulatory Type: N01PC001

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Table of Contents
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Summary of Contents for Dell Embedded Box PC5000

  • Page 1 Dell Embedded Box PC 5000 Service Manual Computer Model: Dell Embedded Box PC 5000 Regulatory Model: N01PC Regulatory Type: N01PC001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Before working inside your Embedded Box PC....11 ..................11 Before you begin ..................11 Safety instructions ................12 Recommended tools ....................13 Screw list After working inside your Embedded Box PC....15 Technical overview............16 ..............17 System-board components Removing the back cover..........19 ....................
  • Page 4 ............28 Procedure to remove bottom drive Replacing the drives in to the hard-drive cage..... 30 ....................30 Procedure ............ 30 Procedure to replace bottom drive ..................30 Post-requisites Removing the solid-state drive from bracket....31 .................... 31 Prerequisites ....................31 Procedure Replacing the solid-state drive in to bracket....
  • Page 5 Replacing the PCIe card..........47 ....................47 Procedure ..................49 Post-requisites Removing the memory module........50 ................... 50 Prerequisites ....................50 Procedure Replacing the memory module........52 ....................52 Procedure ..................54 Post-requisites Removing the WLAN-antenna connectors....55 ................... 55 Prerequisites ....................55 Procedure Replacing the WLAN-antenna connectors....
  • Page 6 Replacing the WWAN-antenna connectors....67 ....................67 Procedure ..................67 Post-requisites Removing the WWAN card.......... 68 ................... 68 Prerequisites ....................68 Procedure Replacing the WWAN card...........70 ....................70 Procedure ..................72 Post-requisites Removing the SIM card..........73 ....................73 Prerequisites ....................73 Procedure Replacing the SIM card..........75 ....................75 Procedure ..................
  • Page 7 Replacing the CANbus card......... 82 ....................82 Procedure ..................83 Post-requisites Removing the coin-cell battery........84 ....................84 Prerequisites ....................84 Procedure Replacing the coin-cell battery........86 ....................86 Procedure ..................86 Post-requisites Removing the intrusion switch........87 ....................87 Prerequisites ....................87 Procedure Replacing the intrusion switch........
  • Page 8 Replacing the bottom cover.........96 ....................96 Procedure ..................96 Post-requisites Removing the riser card..........97 ....................97 Prerequisites ....................97 Procedure Replacing the riser card..........100 ....................100 Procedure ..................100 Post-requisites Removing the heat sink..........101 ...................101 Prerequisites ....................101 Procedure Replacing the heat sink..........103 ....................
  • Page 9 Replacing the top cover..........112 ....................112 Procedure ..................112 Post-requisites Removing the power switch........113 ...................113 Prerequisites ....................113 Procedure Replacing the power switch........115 ....................115 Procedure ..................115 Post-requisites Removing the CPU board..........116 ...................116 Prerequisites ....................116 Procedure Replacing the CPU board..........118 ....................118 Procedure ..................118...
  • Page 10 BIOS setup program........... 125 ..............125 Entering BIOS setup program ..............125 Clearing forgotten passwords ................ 126 Clearing CMOS settings Removing the Dell logo board........128 ..................128 Prerequisites ....................129 Procedure Replacing the Dell logo board........132 ....................132 Procedure ..................132...

  • Page 11: Before Working Inside Your Embedded Box Pc

    Embedded Box PC and follow the steps Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 12: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...

  • Page 13: Screw List

    • 8 mm open wrench • 10 mm open wrench Screw list The following table provides the list of screws used for securing different components to the Embedded Box PC. Component Secured to Screw type Quantity Logo board Front chassis M3x5 Left chassis Front chassis...
  • Page 14 Component Secured to Screw type Quantity Top PCI plate M3x5 countersunk VGA connector Top PCI plate D-sub HEX, #4–40UNCx6.3 CANbus cable Top PCI plate D-sub HEX, #4–40UNCx6.3 Top I/O plate Main chassis M3x5 countersunk COM port cable Bottom I/O D-sub HEX, #4–40UNCx6.3 plate Bottom I/O plate Main chassis...

  • Page 15: After Working Inside Your Embedded Box Pc

    After working inside your Embedded Box PC CAUTION: Leaving stray or loose screws inside your Embedded Box PC may severely damage your Embedded Box PC. Replace all screws and ensure that no stray screws remain inside the Embedded Box PC. Connect any external devices, peripherals, or cables you removed before working on the Embedded Box PC.

  • Page 16: Technical Overview

    Embedded Box PC and follow the steps Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 17: System-Board Components

    System-board components PCI slot SATA power-connector one (SATAPWR1) SATA power-connector two SATA data-connector one (SATA2) (SATAPWR2) power cable connector (PWR IN) mPCIE connector one (CAN BUS/ WWAN) intrusion-switch cable connector SIM-card slot (SIM SLOT) (INTRUSION)
  • Page 18 service mode reset jumper (SVC password reset jumper (PWD) MODE) mPCIE connector two (CAN BUS/ remote power-button cable WLAN/BT) connector (PWR BTN) serial-port cable connector coin-cell battery socket CMOS reset jumper (CMOS) PCIex16 slot CPU-board connector (DB CN1 & SATA data-connector two (SATA1) DB CN2)

  • Page 19: Removing The Back Cover

    Embedded Box PC and follow the steps Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 20: Procedure

    Procedure Remove the screws that secure the back cover to the chassis. M3x8 screws (4) M3x5 countersunk screws rubber feet (4) back cover chassis Open the back cover from the chassis. Disconnect the SATA-power and SATA-data cable from the hard drive or solid- state drive assembly.
  • Page 21 Remove the cables from the routing guides on the top cover. back cover hard drive/Solid-state drive assembly routing guide SATA-data cable SATA-power cable Close the back cover partially and push the back cover forward to release it from the tabs on the chassis.
  • Page 22 Lift the back cover off the chassis. back cover chassis Remove the Removing the hard-drive cage.

  • Page 23: Replacing The Back Cover

    Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the hard-drive cage.

  • Page 24: Removing The Hard-Drive Cage

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives/solid-state drives are fragile. Exercise care when handling the Solid-state/hard drive. CAUTION: To avoid data loss, do not remove the hard drive/solid-state drive while the Embedded Box PC is in sleep or on state.
  • Page 25 Lift the hard-drive cage from the back cover. hard-drive cage M3x5 screws(4) back cover...

  • Page 26: Replacing The Hard-Drive Cage

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives/solid-state drives are fragile. Exercise care when handling the Solid-state/hard drive. Procedure Align the screw holes on the hard-drive cage with the screw holes on the back cover.

  • Page 27: Removing The Drives From The Hard-Drive Cage

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives/solid-state drives are fragile. Exercise care when handling the Solid-state/hard drive. CAUTION: To avoid data loss, do not remove the hard drive/solid-state drive while the Embedded Box PC is in sleep or on state.

  • Page 28: Procedure To Remove Bottom Drive

    Slide the top drive out of the hard-drive cage. back cover STDF (L5.1), M3x3 screws hard-drive cage hard drive/solid-state drive Procedure to remove bottom drive Remove the screws that secure the bottom drive to the hard-drive cage.
  • Page 29 Lift and slide the bottom drive out of the hard-drive cage. back cover STDF (L5.1), M3x3 screws(4) drive cage hard drive/solid-state drive...

  • Page 30: Replacing The Drives In To The Hard-Drive Cage

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives/solid-state drives are fragile. Exercise care when handling the Solid-state/hard drive. Procedure NOTE: If the Embedded Box PC is shipped with two drives, the bottom drive has to be replaced first.

  • Page 31: Removing The Solid-State Drive From Bracket

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Prerequisites Follow step 1 to step 6 in “Removing the back...
  • Page 32 Remove the solid-state drive from the solid-state drive slot. solid-state drive slot solid-state drive solid-state drive bracket M2x3 screw...

  • Page 33: Replacing The Solid-State Drive In To Bracket

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure Align the notch on the solid-state drive with the tab on the solid-state drive slot.

  • Page 34: Removing The Interposer Board

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 35 Lift the interposer board off the solid-state drive card bracket. M2x3 screws (3) interposer board solid-state drive card bracket.

  • Page 36: Replacing The Interposer Board

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the interposer board with the screw holes on the solid- state drive card bracket.

  • Page 37: Installing A Pci/Pcie Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: PCI/PCIe cards are fragile. Exercise care when handling the cards. Prerequisites Follow step 1 to step 6 in “Removing the back...

  • Page 38: Procedure

    Procedure Follow these steps to install a PCI or PCIe card into an empty PCI/PCIe card slot. Remove the screws that secure the PCI/PCIe filler plate to the top cover. chassis PCI/PCIe filler plate M3x5 countersunk screws (2) Remove the screws that secure the PCI/PCIe filler-plate bracket to the chassis. Remove the bracket from the chassis.
  • Page 39 Remove the filler plate from the chassis. M3x5 countersunk screw PCI/PCIe filler-plate bracket filler plate chassis...
  • Page 40 Install the PCIe or PCI cards in their respective slots on the riser board. riser card PCIe card slot PCIe card Replace the filler plate for an empty card slot. Replace the filler-plate bracket on the chassis.
  • Page 41 Replace the screw that secures the bracket to the chassis. filler bracket bracket chassis M3x5 countersunk screw...

  • Page 42: Post-Requisites

    Replace the screws that secure the PCIe card and the filler plate to the chassis. chassis filler plate M3x5 countersunk screws (2) Post-requisites Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 43: Removing The Pci/Pcie Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back...

  • Page 44: Procedure

    Procedure Remove the screws that secure PCI/PCIe cards to the chassis. chassis PCIe card M3x5 countersunk screws (2) Remove the screws that secure the PCI/PCIe filler-plate bracket to the chassis. Remove the bracket from the chassis.
  • Page 45 Remove the filler-plate from the chassis. M3x5 countersunk screw bracket filler plate chassis...
  • Page 46 Release the PCI/PCIe card from the PCI/PCIe card slot on the riser card and lift it off the chassis. PCIe card PCIe card-slot riser card chassis...

  • Page 47: Replacing The Pcie Card

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Install the PCI/PCIe cards in their respective slots on the riser board. riser card...
  • Page 48 Replace the filler plate for an empty card slot. Replace the bracket on the chassis. Replace the screw that secures the bracket to the chassis. filler plate fillet-plate bracket chassis M3x5 countersunk screw...

  • Page 49: Post-Requisites

    Replace the screws that secure the PCI/PCIe card and the filler plate to the chassis. chassis filler plate M3x5 countersunk screws (2) Post-requisites Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 50: Removing The Memory Module

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 51 Remove the memory module from the memory-module slot. memory module memory-module slot securing clips (2)

  • Page 52: Replacing The Memory Module

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot.
  • Page 53 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory-module slot notch memory module...

  • Page 54: Post-Requisites

    Post-requisites Replace the PCI/PCIe card (if necessary). Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 55: Removing The Wlan-Antenna Connectors

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 56 Push the WLAN-antenna connectors through the chassis. chassis WLAN-antenna connectors WLAN-antenna connectors Disconnect the antenna cables from the WLAN card. Remove the WLAN-antenna cables from the WLAN-cable routing guides on the chassis.
  • Page 57 Remove the WLAN-antenna cable off the chassis. antenna cables routing guide WLAN card...

  • Page 58: Replacing The Wlan-Antenna Connectors

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the WLAN-antenna connectors into the WLAN-antenna connector slots on the bottom cover.

  • Page 59: Removing The Wlan Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 60 Slide and remove the WLAN card from the mPCIE2 slot. WLAN-antenna cables (2) WLAN-card bracket M2x3 screws (2) mPCIE2 slot WLAN card...

  • Page 61: Replacing The Wlan Card

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: To avoid damage to the WLAN card, do not place any cables under it.
  • Page 62 Connect the antenna cables to the WLAN card. The following table provides the antenna-cable color scheme for the WLAN card supported by the Embedded Box PC. Connectors on the WLAN card Antenna-cable color Main (white triangle) White Auxiliary (black triangle) Black notch WLAN card...

  • Page 63: Post-Requisites

    Post-requisites Replace the PCI/PCIe card (if necessary). Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 64: Removing The Wwan-Antenna Connectors

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 65 Push the WWAN-antenna connectors through the chassis. chassis WWAN-antenna connector WWAN-antenna connector Disconnect the antenna cables from the WWAN card. Remove the WWAN-antenna cables from the WWAN-cable routing guides on the chassis.
  • Page 66 Remove the WLAN-antenna cable off the chassis. WWAN-antenna cables (2) routing guide WWAN card...

  • Page 67: Replacing The Wwan-Antenna Connectors

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the WWAN-antenna connectors into the WWAN-antenna connector slots on the bottom cover.

  • Page 68: Removing The Wwan Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 69 Slide and remove the WWAN card from the mPCIE1 slot. WWAN card WWAN-antenna cables (2) mPCIE1 slot M2x3 screws (2)

  • Page 70: Replacing The Wwan Card

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure NOTE: To avoid damage to the WWAN card, do not place any cables under Align the notch on the WWAN card with the tab on the mPCIE1 slot.
  • Page 71 Connect the antenna cables to the WWAN card. The following table provides the antenna-cable color scheme for the WWAN card supported by the Embedded Box PC. Connectors on the WWAN card Antenna-cable color Main (white triangle) White and gray Auxiliary (black triangle) Black and gray notch M2x3 screws (2)

  • Page 72: Post-Requisites

    Post-requisites Replace the PCI/PCIe card (if necessary). Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 73: Removing The Sim Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 74 Remove the SIM card from the SIM-card slot. SIM-card slot lock SIM-card slot SIM card...

  • Page 75: Replacing The Sim Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the SIM card into the SIM-card slot. Close the SIM-card slot.

  • Page 76: Post-Requisites

    Slide the SIM-card slot lock sway from the mPCIE1 connector to secure the SIM- card slot. SIM-card slot SIM-card slot lock SIM-card Post-requisites Replace the WWAN card. Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 77: Removing The Canbus Cable

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 78 Lift the CANbus cable from the Embedded Box PC. #4 40UNCx6.3 hexagonal CANbus port screws (2) routing guides CANbus-cable connector...

  • Page 79: Replacing The Canbus Cable

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the CANbus port into the CANbus slot on the top cover. Replace the hexagonal screws that secure the CANbus port to the top cover.

  • Page 80: Removing The Canbus Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 81 Slide and remove the CANbus card from the mPCIE1 slot. CANbus card CANbus cable mPCIE1 slot system board M2x3 screws (2)

  • Page 82: Replacing The Canbus Card

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the CANbus card with the tab on the mPCIE1 slot.

  • Page 83: Post-Requisites

    Connect the CANbus cable to the connector on the CANbus card. mPCIE1 slot notch M2x3 screws (2) system board CANbus card CANbus-card cable Post-requisites Replace the PCI/PCIe card (if necessary). Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 84: Removing The Coin-Cell Battery

    After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 85 Lift the coin-cell battery out of its socket. plastic scribe battery-release lever coin-cell battery...

  • Page 86: Replacing The Coin-Cell Battery

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the system board.

  • Page 87: Removing The Intrusion Switch

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 88 Remove the intrusion switch from the chassis. intrusion switch M3x5 countersunk screw routing guide intrusion-switch cable...

  • Page 89: Replacing The Intrusion Switch

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the screw that secures the intrusion switch to the chassis. Route the intrusion-switch cable through the routing guides on the chassis and under the heat sink pipe.

  • Page 90: Removing The Serial Ports

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.

  • Page 91: Procedure

    Procedure Remove the hexagonal screws that secure the serial ports to the bottom-cover. chassis serial ports (4) #4 40UNCx6.3 hexagonal screws (8) Disconnect the serial-port cable from the connector on the system board.
  • Page 92 Remove the serial-port cables from the bottom cover and lift it off the chassis. chassis serial-port connector system board...

  • Page 93: Replacing The Serial Ports

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Connect the serial-port cable to the connector on the system board. Insert the serial ports into the respective slots on the bottom cover.

  • Page 94: Removing The Bottom Cover

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 95 Remove the top cover off the chassis. M3x5 countersunk screws (7) bottom cover chassis...

  • Page 96: Replacing The Bottom Cover

    Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the hard-drive cage.

  • Page 97: Removing The Riser Card

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 98 Lift the riser card off the system board. screws (2) chassis riser card Remove the screws that secure the riser card to the riser-card bracket.
  • Page 99 Remove the riser-card bracket from the riser card. riser-card bracket screws (2) riser card...

  • Page 100: Replacing The Riser Card

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screws holes on the riser-card bracket with the screw holes on the riser card.

  • Page 101: Removing The Heat Sink

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 102 Lift the heat sink off the CPU board. heat sink M3x8 heat sink screws (4) chassis chassis heat-sink (2) M3x16 chassis heat-sink screws (8)

  • Page 103: Replacing The Heat Sink

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the thermal pads on the heat sink. Place the heat sink on the CPU board.

  • Page 104: Post-Requisites

    Post-requisites Replace the riser card. Replace the PCI/PCIe card (if necessary). Follow step 2 to step 9 in replacing the “back cover”.

  • Page 105: Removing The Power Connectors

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 106 Remove the power cable from the routing guide on the system board chassis barrel connector routing guide M2.5x2 screw power cable grounding cable Remove the screws that secure the power connector to the chassis.
  • Page 107 Route the power cables along with the barrel connector through the slot on the chassis and remove it from the chassis. chassis power connector M2.5x6 screws (2)

  • Page 108: Replacing The Power Connectors

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Insert the power cables along with the barrel connector through the slot on the chassis.

  • Page 109: Removing The Top Cover

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 110 Remove the hexagonal screws that secure the VGA port to the top cover. #4 40UNCx6.3 hexagonal VGA port screws (2) routing guides (4) power-connector cable chassis Remove the screws that secure the top cover to the chassis.
  • Page 111 Remove the top cover off the chassis. M3x5 countersunk screws (7) top cover chassis Remove the power switch.

  • Page 112: Replacing The Top Cover

    Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Replace the power switch.

  • Page 113: Removing The Power Switch

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 114 Route the power switch and power-switch cable thought the slot on the top cover. top cover power switch tabs (2) power-switch cable...

  • Page 115: Replacing The Power Switch

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Route the power switch and power-switch cable thought the slot on the top cover.

  • Page 116: Removing The Cpu Board

    PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Follow step 1 to step 6 in “Removing the back cover”.
  • Page 117 Lift the CPU board off the system board. M2.5x6 screws (2) STDF(L5) HEX, M2.5x4 screws (3) CPU board...

  • Page 118: Replacing The Cpu Board

    Embedded Box PC, follow the steps in After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the CPU board on the CPU-board connector the system board. Carefully, press down on the CPU board.

  • Page 119: Removing The System Board

    After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your Embedded Box PC’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 120: Procedure

    Remove the board. Procedure Disconnect the serial-port cable, SATA data-cable, and SATA power-cable from the system board. serial-port cable SATA data-cable (2) SATA power-cable (2) system board...
  • Page 121 Remove the screws that secure the system board to the chassis. chassis system board STDF(L8) HEX, M3x4 screws STDF(L15) HEX, M3x4 screws (1) M3x5 screws (8)
  • Page 122 Lift the system board off the chassis. chassis system board...

  • Page 123: Replacing The System Board

    After working inside your Embedded PC. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your Embedded Box PC’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 124: Entering The Service Tag In The Bios Setup Program

    Entering the Service Tag in the BIOS setup program Turn on or restart the Embedded Box PC. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 125: Bios Setup Program

    Before turning on the Embedded Box PC, connect the keyboard, mouse, and monitor to the Embedded Box PC, or connect the Embedded Box PC through the KVM session or use Dell Wyse Cloud Client Manager (CCM) or Dell Command | Monitor (DCM) to update the BIOS configuration.

  • Page 126: Clearing Cmos Settings

    Move the jumper plug from pins 2 and 3 and replace it on pins 1 and 2. jumper plug Follow step 2 to step 9 in “Replacing the back cover”. Clearing CMOS settings Follow step 1 to step 6 in “Removing the back cover”.
  • Page 127 Turn on the Embedded Box PC, and wait until the message stating that the CMOS has been cleared appears. Shut down the Embedded Box PC. Move the jumper plug from pins 2 and 3 to pins 1 and 2. jumper plug Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 128: Removing The Dell Logo Board

    Removing the Dell logo board WARNING: Before working inside your Embedded Box PC, read the safety information that shipped with your Embedded Box PC and follow the steps Before working inside your Embedded Box PC. After working inside your Embedded Box PC, follow the steps in After working inside your Embedded PC.

  • Page 129: Procedure

    Procedure Remove the screws that secure the left chassis to the front chassis. left chassis M3x6 screws (7) front chassis...
  • Page 130 Remove the screws that secure the Dell logo board to the front chassis. M3x5 screws (3) front chassis...
  • Page 131 Remove the Dell logo board from the front chassis. Dell logo board front chassis...

  • Page 132: Replacing The Dell Logo Board

    Procedure Place the Dell logo board into the front chassis. Replace the screws that secure the Dell logo board to the chassis. Align the screw holes on the left chassis with the screw holes on the front chassis.
  • Page 133 15 Follow step 2 to step 8 in “Replacing the back cover”.

  • Page 134: Technology And Components

    Technology and components Power The Dell Embedded Box PC is shipped with the 12-26V DC power adapter. Processor The Dell Embedded Box PC is shipped with Intel Celeron G3900E, Intel Core i3-6100E, Intel Core i5-6440EQ, and Intel Core i7-6820EQ processor.

  • Page 135: Peripherals

    Power adapter WLAN/WWAN The following WLAN and WWAN cards are optionally offered in the Embedded Box • Dual-band 802.11b/g/n/ac+Bluetooth 4.1 LE • Dell Wireless DW5580 HSPA+ Zigbee The Zigbee USB module is a wireless mesh module for Dell Embedded Box PC.

  • Page 136: Canbus

    CANbus The CANBus daughter card is an optional accessory for Embedded Box PC.

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