Dell UC150 User Manual

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Dell Pro Stereo Headset UC150
User's Guide
Regulatory model: UC150



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  Summary of Contents for Dell UC150

  • Page 1 Dell Pro Stereo Headset UC150 User’s Guide Regulatory model: UC150...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the DELL logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
  • Page 3: Table Of Contents

    Contents About your headset ......5 Product features ......5 Intuitive control unit.
  • Page 4 Common symptoms ..... . 16 Specifications....... . .20 General .
  • Page 5: About Your Headset

    About your headset Product features The features of the Dell Professional Stereo Headset UC150 include: Intuitive control unit Get easy access to the most used functions, such as volume and mute. You can also answer and end calls directly from the control unit.
  • Page 6: What's In The Box

    What‘s in the box NOTE: The documents shipped with the headset may vary based on your region. Headset Documents What‘s in the box │...
  • Page 7: Features

    Features Headset Headband Adjustable speaker chambers Speaker Call control unit USB plug Noise cancelling microphone Speaker Features │...
  • Page 8: Call-Control Unit

    Call-control unit Volume up button Mute button Volume down button Phone button Features │...
  • Page 9: Setting Up Your Headset

    Setting up your headset Plug the headset into your computer Plug the headset into a USB port on your computer. Setting up your headset │...
  • Page 10: Configure The Headset On Your Computer

    Configuration for other softphones The Dell Pro Stereo Headset UC150 is also certified and optimized for all leading Unified Communications platforms. First, you have to install the Jabra Direct software application on your computer to be able to use the call-control unit functionalities.
  • Page 11: Configuration To Listen To Music

    Configuration to listen to music To use your headset to listen to music from your computer, select the headset as the default playback device in Windows Audio Settings. 1. Right click on the speaker icon on the Windows toolbar to access the Windows Audio Settings.
  • Page 12 2. Set the Headset Earphone (Dell Pro Stereo Headset UC150) as the Default Playback Device. Setting up your headset │...
  • Page 13: Adjusting The Headset

    Adjusting the headset Adjust the headband to get the optimal fit for your headset. Adjust the headset boom arm to have the microphone around 2 centimeters (cm) away from the mouth. 1/ 2” 12 mm Setting up your headset │...
  • Page 14: Answering/Ending A Call

    Answering/ending a call Answer an incoming call on the computer You will hear a ringtone on the headset on an incoming call from the soft phone. Answer the call by doing one of the following: 1. Accept the call on the softphone. 2.
  • Page 15: Adjusting The Volume

    Adjusting the volume Use the + and – button located at the center of the call control unit to adjust the volume. Press + to increase the volume level and – to decrease the volume as shown below. Muting/unmuting a call Press the mute button to mute and unmute the microphone as shown below.
  • Page 16: Troubleshooting

    Troubleshooting Common symptoms The following table contains general information about common Dell Pro Stereo Headset UC150 symptoms you might encounter and the possible solutions. Common What you Possible solutions symptoms experience Headset does not The red and • Make sure that the computer is...
  • Page 17 No audio in the Cannot hear • Make sure that the headset is headset –Using sound in the connected properly and powered with Softphone headset from on a computer softphone • Make sure that the speaker volume is appropriately set on the headset.
  • Page 18 • Make sure that audio is routed to the headset (Dell Pro Stereo Headset UC150) from the softphone and verify the audio settings on the softphone. • Make sure that the headset is correctly set up in Windows audio settings.
  • Page 19 No microphone Microphone • Make sure that the headset is audio from does not work connected to the computer and is headset – Using using voice/ powered up. voice/recording recording • Make sure that the microphone on application on a application the headset is not muted.
  • Page 20: Specifications

    Specifications General Model number UC150 USB compliance USB 2.0 (General and Audio Class specifications) Green for in use, red for mute Supported operating systems Windows 7 (32 and or 64 bit), Windows 8 and Windows 8.1, Windows 10 Physical characteristics...
  • Page 21: Statutory Information

    Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at This document contains a binding arbitration clause.