About your headset Product features The features of the Dell Professional Stereo Headset UC150 include: Intuitive control unit Get easy access to the most used functions, such as volume and mute. You can also answer and end calls directly from the control unit.
Configuration for other softphones The Dell Pro Stereo Headset UC150 is also certified and optimized for all leading Unified Communications platforms. First, you have to install the Jabra Direct software application on your computer to be able to use the call-control unit functionalities.
Configuration to listen to music To use your headset to listen to music from your computer, select the headset as the default playback device in Windows Audio Settings. 1. Right click on the speaker icon on the Windows toolbar to access the Windows Audio Settings.
2. Set the Headset Earphone (Dell Pro Stereo Headset UC150) as the Default Playback Device. Setting up your headset │...
Adjusting the headset Adjust the headband to get the optimal fit for your headset. Adjust the headset boom arm to have the microphone around 2 centimeters (cm) away from the mouth. 1/ 2” 12 mm Setting up your headset │...
Answering/ending a call Answer an incoming call on the computer You will hear a ringtone on the headset on an incoming call from the soft phone. Answer the call by doing one of the following: 1. Accept the call on the softphone. 2.
Adjusting the volume Use the + and – button located at the center of the call control unit to adjust the volume. Press + to increase the volume level and – to decrease the volume as shown below. Muting/unmuting a call Press the mute button to mute and unmute the microphone as shown below.
Troubleshooting Common symptoms The following table contains general information about common Dell Pro Stereo Headset UC150 symptoms you might encounter and the possible solutions. Common What you Possible solutions symptoms experience Headset does not The red and • Make sure that the computer is...
No audio in the Cannot hear • Make sure that the headset is headset –Using sound in the connected properly and powered with Softphone headset from on a computer softphone • Make sure that the speaker volume is appropriately set on the headset.
• Make sure that audio is routed to the headset (Dell Pro Stereo Headset UC150) from the softphone and verify the audio settings on the softphone. • Make sure that the headset is correctly set up in Windows audio settings.
No microphone Microphone • Make sure that the headset is audio from does not work connected to the computer and is headset – Using using voice/ powered up. voice/recording recording • Make sure that the microphone on application on a application the headset is not muted.
Specifications General Model number UC150 USB compliance USB 2.0 (General and Audio Class specifications) Green for in use, red for mute Supported operating systems Windows 7 (32 and or 64 bit), Windows 8 and Windows 8.1, Windows 10 Physical characteristics...
Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause.