Table of Contents
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Table of Contents
Related Manuals for Dell WL3024
Summary of Contents for Dell WL3024
- Page 1 Dell Wireless Headset WL3024 User’s Guide Regulatory Model: HS2403/UD2403...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2023–08...
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Page 3: Table Of Contents
Turning on or off the headset................... 7 Connecting the headset to your device ............8 Connecting your Dell wireless headset using Dell Pair ..........9 Connecting the headset to your device using the USB wireless audio receiver ..11 Connecting the headset to your device using Bluetooth ..........12 Configuring the headset on your computer .............. - Page 4 Updating USB wireless audio receiver firmware manually ........20 Dell Peripheral Manager ..................21 What is Dell Peripheral Manager................21 Installing Dell Peripheral Manager on Windows ..........21 Troubleshooting ....................22 Warranty information ..................26 Limited warranty and return policies.................26 For U.S.
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Page 5: What's In The Box
định tại Dell.com tại địa chỉ sau: Zulassungsinformationen WL3024 Dell.com/regulatory_compliance. Informationen über elektromagnetische Kompatibilität Dell đã xác định sản ph m này là sản ph m phù hợp với Loại B. Comp hö u˜ tion n zu ä... -
Page 6: Features
Features Headset Mute button Teams Button Volume up button Power button (On/Off/BT pairing) Volume down button Multimedia USB-C charging port Power LED Busy Light LED Busy Light LED... -
Page 7: Accessories
Accessories USB-C Wireless Audio Receiver Type-C Charging Cable USB-A Adapter... -
Page 8: Specifications
-5°C to 45°C (23°F to 113°F) Operating humidity 5% to 90% relative humidity Compatible accessories (Sold separately) Accessories description Product name and model number Dell Wireless Headset Ear Cushions – HE424 Compatible replacement ear cushion Wireless Audio Receiver Dell Wireless Audio Receiver – HR024... -
Page 9: Charging The Headset
Charging the headset To charge the headset, connect the USB-C charging cable to the USB-C port on your headset, then connect the other end of the USB-C port to the computer. NOTE: Ensure that the battery is completely charged when using it for the first time. -
Page 10: Battery Life
Battery life The headset battery can last up to 30 hours of audio playback and 25 hours talk time (with the busy lights turned off). It should take less than 2.5 hours to charge a battery to 100% or maximum capacity. When the headset is turned off and charging, the busy light LED and power LED indicate the battery status. -
Page 11: Turning On Or Off The Headset
Turning on or off the headset You must charge the headset before using it. Press the power button to switch on or off the headset. -
Page 12: Connecting The Headset To Your Device
Connecting the headset to your device System requirements • Windows 10, 64-bit, Windows 11, 64-bit, MacOS, Android and IOS. -
Page 13: Connecting Your Dell Wireless Headset Using Dell Pair
Dell Pair is pre-installed on certain Dell computers. For more information on the list of Dell Pair compatible devices, see www.dell.com/support/kbdoc/000201693. If the laptop model number is supported and Dell Pair is not available, then you can manually download and install the application. - Page 14 2. Press and hold the power button for 3 seconds, ensuring that the LED blinks blue, indicating the Bluetooth pairing has been initiated. 3. Dell Pair notifies when a supported device is turned on. Click Pair to begin a seamless Bluetooth pairing with the device.
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Page 15: Connecting The Headset To Your Device Using The Usb Wireless Audio Receiver
Connecting the headset to your device using the USB wireless audio receiver 1. Plug the USB-C audio receiver into the USB-C port on the computer. A USB-A Adapter is also provided as an alternative for connection to the USB-A port. 2. -
Page 16: Connecting The Headset To Your Device Using Bluetooth
Connecting the headset to your device using Bluetooth 1. Turn on the Bluetooth in your smartphone, tablet, or laptop before connecting the headset through a Bluetooth. 2. Press and hold the power button for 3 seconds to start pairing. The Blue LED light flashes to indicate pairing mode in on. -
Page 17: Configuring The Headset On Your Computer
1. On the taskbar, right-click the speaker icon and click Sound. The sound dialogue box appears. 2. Click the Playback tab and set the following: • The Dell Headset WL3024 as the default playback device. • The Dell Headset WL3024 as the default communication device. - Page 18 3. Click the Recording tab and set the Dell Headset WL3024 as the default device. Adjust headset microphone volume and PC sound volume accordingly. 4. Click the Communications tab, select Do nothing, and then click OK.
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Page 19: Using The Headset
Using the headset Adjusting the headset Adjust the headband and ear cushions to find the optimal fit for your head. The earcups can be rotated both forward and backward by 90 degrees. 90° 90° 0° Boom microphone can be rotated up to 260°. -
Page 20: Muting Or Unmuting The Microphone
Muting or unmuting the microphone Flip the boom microphone down to unmute and flip it up to mute. The mic on and mic off instructions will be heard to indicate the status of the microphone. Press the mute button on the ear cups to mute or unmute the microphone when the boom mic is down. -
Page 21: Audio Receiver Led Status
Multimedia button Status Outcome Action Incoming call Answer call Single press Reject call Long press During a call Double click End call Single short press Play/pause Not on a call Long press for 2 second Voice assistant Audio Receiver LED Status Status Audio Receiver LED No headset connected... - Page 22 Replacing the Ear cushions Note : Compatible replacement ear cushion model : Dell Wireless Headset Ear Cushion – HE424 can be purchased at Dell.com To remove the ear cushion, hold the ear cup firmly and then pull the ear cushion away from the headset.
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Page 23: Replacing The Ear Cushions
Regulatory label position There are two regulatory labels, one on each side of the speaker cover under the ear cushions. Remove the ear cushions to find their positions. NOTE: The following image is a sample illustration to show the regulatory label location only. -
Page 24: Updating The Firmware
Updating the headset firmware manually 1. Go to http://www.dell.com/support and search for Dell Headset WL3024 2. From the Drivers & Downloads tab, download the Dell Headset WL3024 Headset firmware update tool. 3. Connect your headset to your computer through the USB cable. -
Page 25: Dell Peripheral Manager
NOTE : If Dell Peripheral Manager does not appear within a few minutes, you can check for updates manually via Windows Update or download the Dell... -
Page 26: Troubleshooting
1. If a Bluetooth device is near the computer or in pairing mode, or if Dell Pair UI assists with the pairing process. 2. Wait for pairing error window to auto-dismiss, and then remove the Bluetooth device from the computer. - Page 27 • Click the volume icon on your computer and adjust the volume level on the volume bar. • Check the playback setting on the computer, and ensure that the default device is set to a Dell Headset WL3024. • Keep the headset within the range (30 m) of the...
- Page 28 Problems Possible solutions • Keep the headset within the range (30 m) of the wireless audio receiver or connected mobile devices (if connected through the wireless audio receiver or Bluetooth). • Check if something is obstructing the headset. Abnormal sound is •...
- Page 29 • Connect using the audio receiver because system and the headset mute button doesn’t sync with the headset system when connected through Bluetooth. • Select Dell WL3024 Headset from the devices Multiple devices found when connecting found and connect to Bluetooth manually. manually through...
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Page 30: Warranty Information
Dell may also provide an additional hardware warranty – full details of the Dell end user contract and warranty terms can be found by going to https:// www.dell.com, select your country from the list at the bottom of the “home” page, and then click the “terms and conditions”... -
Page 31: Safety Information
Safety information Keep the volume at optimal levels while in use. Do not listen at high volume levels for a long period. Prolonged exposure to a high volume may cause a high sound pressure and may cause a risk of hearing damage.