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Summary of Contents for Dell WL7022
- Page 1 Dell Premier Wireless ANC Headset WL7022 User Guide Regulatory Model: B825 / BT600 June 2021 Rev. A00...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Chapter 1: Overview........................5 Headset ....................................5 Charge stand (charge stand model only)........................6 USB Bluetooth adapter..............................6 Chapter 2: Connect and pair......................7 Connect to PC..................................7 Configure USB adapter..............................7 Pair to mobile device................................8 Pair USB adapter again..............................8 Chapter 3: Fit and charge...................... - Page 4 Chapter 8: Getting help and contacting Dell................23 Contents...
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Page 5: Chapter 1: Overview
Overview Headset Table 1. Controls Volume up/down Track backward* Play/pause music* Track forward* Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ])/Press to interact with Microsoft Teams (app required) Overview... -
Page 6: Charge Stand (Charge Stand Model Only)
Table 1. Controls (continued) Power button Bluetooth pair button NOTE: *Functionality varies by application. Does not function with web-based apps. Charge stand (charge stand model only) NOTE: The charge stand plugs into a computer or wall charger's USB port. USB Bluetooth adapter Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. -
Page 7: Chapter 2: Connect And Pair
1. To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Dell BT 100, set it as the Default Device and click OK. 2. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter. -
Page 8: Pair To Mobile Device
● Android Settings > On > Scan for devices* NOTE: *Menus may vary by device. 3. Select Dell ANC Headset WL7022. If necessary, enter four zeros (0000) for the passcode or accept the connection. Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. - Page 9 Pairing is successful when you hear "pairing successful" and "PC connected" and the Bluetooth USB adapter LED is solid. Connect and pair...
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Page 10: Chapter 3: Fit And Charge
Fit and charge Wear on the right or left Steps To position the microphone on the right or left side, rotate the microphone boom up and over. Gently bend the boom so it is approximately 2 finger widths from the corner of your mouth. NOTE: For true stereo sound, wear the boom on your right side. -
Page 11: Check Headset Battery Status
Table 4. Charging Figure 1. Charge stand Figure 2. Micro USB cable Table 5. Battery Status LEDs Headset LEDs Battery status 4–5 blue blinks Battery high 2–3 blue blinks Battery medium 1 red blink Battery low flashing red Battery critical; Recharge headset Check headset battery status There are 3 ways to check the headset battery status. - Page 12 Table 6. Headset LED behavior while charging Charging complete Battery high Battery medium Battery low Battery critical NOTE: To reset the accuracy of the talk time alert, deplete the headset battery then charge fully. Fit and charge...
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Page 13: Chapter 4: Load Software
Some softphones require the installation of Plantronics Hub for Windows/Mac to enable headset call control (answer/end and mute) functionality. Steps Download Plantronics Hub for Windows/Mac by visiting poly.com/software or visit www.dell.com/support. Manage your headset settings on your computer with Plantronics Hub: ● Call control for softphones ● Change headset language ● Update firmware ●... -
Page 14: Chapter 5: Make/Take/End Calls
Make/Take/End Calls The basics Table 7. Overview Volume up/down Track backward* Play/pause music* Track forward* Active noise cancelling Charge port Active call = mute/unmute Idle = OpenMic (hear your surroundings) Headset LEDs for pairing, battery status, online indicator Call button ([ ]) Make/Take/End Calls... -
Page 15: Answer Or End A Call
* Plantronics Hub for Windows and Mac required (poly.com/software or visit www.dell.com/support) If you have muted an active call and you start to speak, then a desktop notification reminds you that you are on mute. You can add a voice prompt notification by managing your mute features with Plantronics Hub for Windows and Mac. -
Page 16: Volume
Volume Steps Rotate the volume wheel forward (+) or backward (–) to control the volume. Play or pause music Steps Choose: ● Put on/take off the headset (requires active smart sensors) ● Tap the Play/pause button NOTE: Functionality varies by application. Does not function with web-based apps. Track selection Steps Double-tap the Call... -
Page 17: Use Sensors
Use sensors Smart sensors respond when you put on or take off your headphones. Table 8. Sensors: Basics With active sensors putting on the headset will: taking off the headset will: Call Answer the call Mute the headset Music/media Resume music/media (if playing previous Pause music/media (if playing)* to taking off)* Mute... -
Page 18: Chapter 6: More Features
1. Download Plantronics Hub for Windows/Mac at poly.com/software or visit www.dell.com/support. 2. Dock your headset in the charge stand and plug it directly into your computer. 3. Disconnect your headset from other devices; this includes unplugging your USB adapter from the computer. -
Page 19: What's In The Box
1. Download Plantronics Hub for Windows/Mac at poly.com/software or visit www.dell.com/support. 2. To update your headset firmware, dock your headset in the charge stand and plug it directly into your computer. Disconnect your headset from other devices; this includes unplugging your USB adapter from the computer. -
Page 20: Accessories
Carrying case Bluetooth USB Adapter Accessories Sold separately at poly.com/accessories. Wall charger More Features... -
Page 21: Chapter 7: Troubleshooting
For Windows, go to Start menu > Control Panel > Sound > Recording tab. Select Dell BT 100, right-click, select “Select as Default Device” and click OK. For Mac, go to Apple menu > System Preferences > Sound > Output tab and select Dell BT 100. - Page 22 Table 9. Troubleshooting your headset (continued) During a call, I get interference and drops in Your headset is configured for optimal performance during conference calls. sound. Stereo telephony is on by default. To increase Bluetooth density, change the setting from stereo telephony to mono telephony by holding the Mute button for four seconds while not on a call, until you hear "Wideband stereo off."...
- Page 23 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 10. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell Tips...