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Related Manuals for Dell Pro WH5024
Summary of Contents for Dell Pro WH5024
- Page 1 Dell Pro Wired ANC Headset WH5024 User’s Guide Regulatory Model: HS2402...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Position the boom ..................7 Buttons and LEDs ....................8 Dell Peripheral Manager ..................10 What is Dell Peripheral Manager? .............. 10 Installing Dell Peripheral Manager ............... 10 Replacing the ear cushions ................. 11 Regulatory and PPID label position ..............13 Troubleshooting .................... -
Page 4: What's In The Box
What’s in the box 1. WH5024 Headset 2. USB-A adapter (drop in box) 3. Soft carry pouch 4. Documentations... -
Page 5: Overview
Overview 1. Discrete boom microphone 2. Busy light LED 3. Microphone mute button with LED 4. Volume control button 5. ANC button 6. Call control button 7. Microsoft Teams button with LED 8. USB-A adapter... -
Page 6: Specification
Storage temperature -5°C to 45°C (23°F to 113°F) Operating humidity 5% to 90% relative humidity Compatible accessories (Sold separately) Compatible replacement ear cushion Dell Pro Wired/Wireless Headset Ear Cushions - HE524 System Requirement Windows 10 64-bit, Windows 11 64-bit, and MacOS. -
Page 7: Headset Setup
Headset Setup Power and setup Power on your headset by plugging the cable to the USB-C port on the computer. A USB- A adapter is also provided as an alternative for connection to the USB-A port. Adjust the headband Lengthen or shorten the band until it fits comfortably. The ear cup can be adjusted to +90 degrees and -20 degrees at most. -
Page 8: Position The Boom
Position the boom The discrete boom microphone should be worn on left side. Flip the boom mic arm down to unmute and flip up to mute. You hear voice commands mic unmute and mic mute, that indicate the status of the mic. The headset automutes or unmutes when the boom mic is flipped down 100 degrees or over, the full deployment angle is 130 degrees. -
Page 9: Buttons And Leds
Buttons and LEDs Action Button LED Behavior Voice Prompt Connect the headset Teams button on the to the computer headset blinks once when the Teams and then goes static application is running white. Connect the headset Teams button on the to the computer headset blinks ten when the Teams... - Page 10 Behavior when running Microsoft Teams application Action Button LED Behavior Voice Prompt During Teams call - Busy light turns red during a Teams call. - Teams button displays white light when it is running. Evoke/Open Teams Single press on the - Teams icon displays Teams voice prompt notification...
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Page 11: Dell Peripheral Manager
Dell Peripheral Manager What is Dell Peripheral Manager? The Dell Peripheral Manager application helps you manage and set up various Dell Peripherals connected to your Windows OS computer. It allows the user to make changes to the audio and device settings with additional customization such as Audio Mode, Microphone, Sidetone, Audio Output, Busy Light and more. -
Page 12: Replacing The Ear Cushions
Replacing the ear cushions Removal Hold the headset earpiece and gently pull the ear cushion from the middle front. - Page 13 Replacement Align the notch on the ear cushion with the corresponding point at the middle back of the ear cup and press it gently. NOTE: Ensure that the R and L markings on the ear cushion are correctly positioned when replacing.
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Page 14: Regulatory And Ppid Label Position
Regulatory and PPID label position The regulatory label and PPID (Product part identification) are under the ear cushion of both ear cups. Remove the ear cushion to find the regulatory label and PPID. NOTE: The image is a sample illustration to show the regulatory label location only. -
Page 15: Troubleshooting
Troubleshooting ● Press the volume up button on your headset. Also, check and I cannot hear the caller. adjust the volume settings on your computer for accuracy. ● Go to the audio settings your sound control panel/preferences and select your headset as the default audio device. - Page 16 • It displays error messages on Teams and Zoom. ● Close the control panel before using the headset to listen to The sound coming through the headset appears to be at a music or audio. The headset has call and music modes with varying lower or quieter level when I audio volumes.
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Page 17: Statutory Information
Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end-user agreement, which you can find at www.dell.com/ terms. This document contains a binding arbitration clause. -
Page 18: Safety Information
Use only products and accessories designated for this device. • If skin irritation develops after using this device, stop using the device and contact DELL. • Do not let children play with small parts of the device, as they may enter the child's airways and cause choking. -
Page 19: Battery Safety
• Use only chargers supplied by DELL to charge your device and follow the charging instructions provided. In addition, if the headset is to be charged using a cell phone charger, use only chargers approved and supplied by the cell phone manufacturer for that model. -
Page 20: Getting Help
Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To...