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Dell UC350 User Manual

Pro stereo headset
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Dell Pro Stereo Headset UC350
User's Guide
Regulatory model: UC350


Table of Contents

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  Summary of Contents for Dell UC350

  • Page 1 Dell Pro Stereo Headset UC350 User’s Guide Regulatory model: UC350...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the DELL logo are trademarks of Dell Inc. in the United States and/or other jurisdictions.
  • Page 3: Table Of Contents

    Contents About your headset ......5 Product features ......5 Noise-cancelling mic .
  • Page 4 Muting/unmuting a call ....14 Troubleshooting ....... 15 Common symptoms .
  • Page 5: About Your Headset

    About your headset Product features The features of the Dell Professional Stereo Headset UC350 include: Noise-cancelling mic State-of-the-art, noise-cancelling microphone eliminates background noise. Your conversation partner won’t struggle to hear what you’re saying. 3.5 mm jack for better connectivity The 3.5 mm jack lets users connect to their personal devices - such as a smartphone or tablet - to work or listen to music wherever they may be.
  • Page 6: What's In The Box

    What‘s in the box NOTE: The documents shipped with the headset may vary based on your region. Headset USB controller Documents Travel pouch What‘s in the box │...
  • Page 7: Features

    Features Headset Headband Adjustable speaker chambers Speaker 3.5 mm jack Call control unit USB plug Noise cancelling microphone Speaker Features │...
  • Page 8: Call-Control Unit

    Call-control Unit Mute button Volume down button Phone button 3.5 mm port Volume up button Features │...
  • Page 9: Setting Up Your Headset

    Setting up your headset Plug the headset into your smartphone or tablet Plug the headset into a 3.5 mm jack port on your smartphone or tablet. Plug the headset into your computer Plug the headset into a USB port on your computer. Setting up your headset │...
  • Page 10: Configure The Headset On Your Computer

    Configure the headset on your Computer Configuration for Skype for Business The Dell Pro Stereo Headset UC350 is certified and optimized for Skype for Business. Connect the headset to your device via USB. Once the headset is detected, it is ready to use.
  • Page 11 2. Set the Headset Earphone (Dell Pro Stereo Headset UC350) as the Default Playback Device. Setting up your headset │...
  • Page 12: Adjusting The Headset

    Adjusting the headset Adjust the headband to get the optimal fit for your headset. Adjust the headset boom arm to have the microphone around 2 centimeters (cm) away from the mouth. 1/ 2” 12 mm Setting up your headset │...
  • Page 13: Answering/Ending A Call

    Answering/ending a call Answer an incoming call on the computer You will hear a ringtone on the headset on an incoming call from the soft phone. Answer the call by doing one of the following: 1. Accept the call on the softphone. 2.
  • Page 14: Adjusting The Volume

    Adjusting the volume Use the + and – button located at the center of the call control unit to adjust the volume. Press + to increase the volume level and – to decrease the volume as shown below. Muting/unmuting a call Press the mute button to mute and unmute the microphone as shown below.
  • Page 15: Troubleshooting

    Troubleshooting Common symptoms The following table contains general information about common Dell Pro Stereo Headset UC350 symptoms you might encounter and the possible solutions. Common What you Possible solutions symptoms experience Headset does not The red and • Make sure that the smartphone,...
  • Page 16 No audio in the Cannot hear • Make sure that the headset is headset –Using a sound in the connected properly and powered media player on headset from a the smart phone, media player • Make sure that the speaker tablet or PC volume on the headset is set to an appropriate level.
  • Page 17 No microphone Microphone • Make sure that the headset is audio from does not work connected to the smartphone, headset – Using using voice/ tablet or PC and is powered up. voice/recording recording • Make sure that the Microphone application on application on the headset is not muted.
  • Page 18: Specifications

    Specifications General Model number UC350 USB compliance USB 2.0 (General and Audio Class specifications) Green for in use, red for mute Supported operating systems Windows 7 (32 and or 64 bit), Windows 8 and Windows 8.1, Windows 10 Physical characteristics...
  • Page 19: Statutory Information

    Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at This document contains a binding arbitration clause.