NEC L3H Quick Start Manual page 26

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To continue start-up procedures, press F2 (or F1 when prompted) and run
the Setup utility to set current system parameters.
If an error message appears before the operating system starts, note the mes-
sage and look up the error message in the section "Start Up Problems" in the
electronic User's Guide.
If the system frequently loses the setup configuration data, the internal CMOS
battery may need to be replaced at an authorised repair centre.
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Contact your Authorised Service Representative if the suggested actions don't
solve the problem. If the warranty of your system offers you this possibility,
you may want to call the support line. Refer to the UltraCare Warranty
Terms and Conditions Guide for more information about your system's
warranty.
Before doing so:
Please be in front of your notebook when you call. The Technician you
speak with will want to verify the situation and possibly walk through
some additional trouble shooting to determine exactly what has happened.
Have your telephone next to the computer, so that you can work with the
computer as you are talking to the technician. This will make it much
easier to determine the root of the problem.
If you have already done some trouble shooting, write down what you
have done and give this information to the Technician. In addition, if you
are getting any error messages, write them down, word for word. The
exact wording of an error message can give the Technician vital informa-
tion on the nature of the problem.
Be prepared to work with the Technicians. They are trained professionals,
ready to assist you. They are well versed in guiding both new and experi-
enced computer users through the necessary trouble shooting.
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