Warranty - optris PI LightWeight kit Operator's Manual

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Warranty

Each single product passes through a quality process. Nevertheless, if failures occur contact the
customer service at once. The warranty period covers 24 months starting on the delivery date. After the
warranty is expired the manufacturer guarantees additional 6 months warranty for all repaired or
substituted product components. Warranty does not apply to damages, which result from misuse or
neglect. The warranty also expires if you open the product. The manufacturer is not liable for
consequential damage or in case of a non-intended use of the product.
If a failure occurs during the warranty period the product will be replaced, calibrated or repaired without
further charges. The freight costs will be paid by the sender. The manufacturer reserves the right to
exchange components of the product instead of repairing it. If the failure results from misuse or neglect
the user has to pay for the repair. In that case you may ask for a cost estimate beforehand.