Grandstream Networks GXW42 SERIES User Manual
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Grandstream Networks GXW42 SERIES User Manual

Analog ip gateway 16, 24 or 32 fxs ports
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Grandstream Networks, Inc.
Analog IP Gateway GXW42XX
16, 24 or 32 FXS Ports
GXW4200 series User Manual
Firmware Version 1.0.0.49
http://arttel.ru/shop/voip-shlyuzy/golosovoj-shlyuz-grandstream-gxw4216
www.grandstream.com
support@grandstream.com

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  • Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW42XX 16, 24 or 32 FXS Ports GXW4200 series User Manual www.grandstream.com Firmware Version 1.0.0.49 support@grandstream.com http://arttel.ru/shop/voip-shlyuzy/golosovoj-shlyuz-grandstream-gxw4216...

  • Page 2: Table Of Contents

    http://arttel.ru GXW42XX USER MANUAL INDEX GNU GPL INFORMATION ................5 CHANGE LOG ................... 6 WELCOME ....................7 GATEWAY GXW42XX OVERVIEW ....................... 7 SAFETY COMPLIANCE ........................7 WARRANTY ............................7 CONNECT YOUR GXW42XX GATEWAY ..........9 EQUIPMENT PACKAGING ........................9 CONNECT THE GXW42XX ........................9 GXW42XX FEATURES ................
  • Page 3 http://arttel.ru CALL FEATURES ..................26 CONFIGURATION GUIDE ................ 28 CONFIGURING GXW42XX VIA VOICE PROMPT ................28 CONFIGURING GXW42XX WITH WEB BROWSER ................28 ACCESS THE WEB CONFIGURATION MENU ................29 IMPORTANT SETTINGS ........................29 NAT SETTINGS ..........................29 DTMF METHODS ......................... 30 PREFERRED VOCODER (CODEC) ....................
  • Page 4 http://arttel.ru ABLE OF IGURES GXW42XX User Manual Figure 1: Diagram of GXW4216/24/32 Panel ..................... 10 Figure 2: 50 Pin Telco Connector ........................ 12 Figure 3: LCD Menu ............................ 17 ABLE OF ABLES GXW42XX User Manual Table 1: Definitions of the GXW Connectors ....................11 Table 2: Definitions of the GXW Display Panel ..................

  • Page 5: Gnu Gpl Information

    http://arttel.ru GNU GPL INFORMATION GXW42xx firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license. Grandstream GNU GPL related source code can be downloaded from Grandstream web site from: http://www.grandstream.com/support/faq/gnu_gpl FIRMWARE 1.0.0.49...

  • Page 6: Change Log

    http://arttel.ru CHANGE LOG This section documents significant changes from previous versions of GXW42xx user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 6 OF 54 http://arttel.ru/shop/voip-shlyuzy/golosovoj-shlyuz-grandstream-gxw4216...

  • Page 7: Welcome

    http://arttel.ru WELCOME Thank you for purchasing the Grandstream GXW42XX Analog FXS IP Gateway. The GXW42XX offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW42XX supports popular voice codecs and is designed for full SIP compatibility and interoperability with third party SIP providers, thus enabling you to fully leverage the benefits of VoIP technology, integrate a traditional phone system into a VoIP network, and efficiently manage communication costs.
  • Page 8 Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 8 OF 54 http://arttel.ru/shop/voip-shlyuzy/golosovoj-shlyuz-grandstream-gxw4216...

  • Page 9: Connect Your Gxw42Xx Gateway

    http://arttel.ru CONNECT YOUR GXW42XX GATEWAY Connecting the GXW42XX gateway is easy. Before you begin, please verify the contents of the GXW42XX package. EQUIPMENT PACKAGING Unpack and check all accessories. Equipment includes: one device unit one RJ45 Ethernet cable one 12V 5A universal power adapter mount CONNECT THE GXW42XX Follow these four (4) steps to connect your GXW42XX gateway to the Internet and access the unit’s...

  • Page 10: Figure 1: Diagram Of Gxw4216/24/32 Panel

    http://arttel.ru FIGURE 1: DIAGRAM OF GXW4216/24/32 PANEL FIRMWARE 1.0.0.49 GXW42XX USER MANUAL PAGE 10 OF 54 http://arttel.ru/shop/voip-shlyuzy/golosovoj-shlyuz-grandstream-gxw4216...

  • Page 11: Table 1: Definitions Of The Gxw Connectors

    http://arttel.ru TABLE 1: DEFINITIONS OF THE GXW CONNECTORS Ethernet port Connect to the internal LAN network or router RESET Factory Reset button. Press and hold for a while to reset factory default settings. DC 12V 5A Power adapter connection Analog port Connect to analog phones / fax machines with an RJ21 to RJ11 cable FXS ports FXS port to be connected to analog phones / fax machines.

  • Page 12: Figure 2: 50 Pin Telco Connector

    http://arttel.ru RING15 TIP15 RING16 TIP16 RING17 TIP17 RING18 TIP18 RING19 TIP19 RING20 TIP20 RING21 TIP21 RING22 TIP22 RING23 TIP23 RING24 TIP24 FIGURE 2: 50 PIN TELCO CONNECTOR NOTE: Pins 25 and 50, the last pair, are not used. All LED lights display green when ON. LINK LED and ACT LED blinking in following status indicate different network speed.

  • Page 13: Gxw42Xx Features

    http://arttel.ru GXW42XX FEATURES The GXW42XX series is a next generation IP voice gateway that is interoperable and compatible with leading IP-PBXs, Softswitches and SIP platforms. The GXW42XX series FXS gateway is auto- configurable, remotely manageable and scalable. The GXW42XX series gateways come in three models - the GXW4216, GXW4224 and GXW4232, each offering superb voice quality, traditional telephony functionality, easy deployment, and 16, 24 and 32 FXS ports respectively.
  • Page 14 http://arttel.ru Voice over Packet Voice Activity Detection Voice Activity Detection Voice Activity Detection Capabilities (VAD) with CNG (comfort (VAD) with CNG (comfort (VAD) with CNG (comfort noise generation) and PLC noise generation) and PLC noise generation) and PLC (packet loss concealment), (packet loss concealment), (packet loss concealment), LEC with NLP Packetized...

  • Page 15: Hardware Specification

    http://arttel.ru DTMF Method In-audio, RFC2833, and/or SIP Info IP Signaling SIP (RFC 3261) Provisioning TFTP, HTTP, HTTPS Security SRTP, IPSEC, TLS/SIPS, HTTPS, 802.1x Management Syslog support, HTTP and Telnet access Dial Plan 3-Way Conference 3-Way conference with local mixing Caller ID Bellcore Type 1 &...
  • Page 16 http://arttel.ru Storage: -20° C to 60° C Humidity: 10Á to 90% Non-condensing Mounting Desktop and Rack mount Onhook Voltage Fixed, 48V Ring Voltage 50Vrms (balanced ringing) Ring Frequency 20-50Hz Short Haul Loop 2REN, up to 6000ft on 24 AWG wire Outdoor Protection Over-voltage Protection and surge immunity Signaling...

  • Page 17: Gxw42Xx Lcd Menu

    http://arttel.ru GXW42XX LCD MENU The GXW42XX gateway series includes a small LCD screen for the display of basic information. The LCD has a display area of 128x32 pixels, which will allow for 2 lines of text with a 16px height limitation per line. The LCD menu is showed as Figure 3: LCD Menu.

  • Page 18: Basic Operations

    http://arttel.ru BASIC OPERATIONS UNDERSTANDING GXW VOICE PROMPTS GXW42XX has a built-in voice prompt menu for simple device configuration. To enter the voice prompt menu, press *** on the standard analog phone connected to any FXS port. TABLE 5: DEFINITIONS OF THE GXW VOICE PROMPTS Menu Voice Prompt User’s Options...

  • Page 19: Placing A Phone Call

    http://arttel.ru “9” to toggle between TFTP and HTTP Firmware Version Firmware version information. Firmware Upgrade Firmware upgrade mode. Enter “9” to rotate among the following three options: always check check when pre/suffix changes never upgrade “Direct IP Calling” Enter the target IP address to make a direct IP call, after dial tone.

  • Page 20: Direct Ip Calls

    http://arttel.ru Examples: 1. Dial a number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers. DIRECT IP CALLS Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other in an ad hoc fashion without a SIP proxy.

  • Page 21: Call Hold

    http://arttel.ru *47 or Voice Prompt with option 047, then 192*168*0*160*5062 followed by pressing the “#” key if it is configured as a send key or wait for 4 seconds. CALL HOLD Place a call on hold by pressing the “flash” button on the analog phone (if the phone has that button). Press the “flash”...

  • Page 22: Attended Transfer

    http://arttel.ru ATTENDED TRANSFER Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller C’s number followed by # (or wait for 4 seconds). 3.
  • Page 23 http://arttel.ru One additional and popular way to use the Hunting Group feature is called “multiplexed analog lines”. In this configuration, a legacy PBX system with 8 FXO trunks can be connected to 8 GXW 42xx ports configured as a Hunting Group. The GXW can be registered to a SIP server provider using only one phone number.

  • Page 24: Inter-Port Calling

    http://arttel.ru 8 is required to indicate that the SIP account tied to port marked as “Active” will be used for all members of the same Hunting group. Needless to say, those members of the same Hunting group may not be sequential ports.

  • Page 25: Sending And Receiving Fax

    http://arttel.ru For example, on the GXW42xx inter-port calling is achieved by dialing *** and 7 plus two extra digits corresponding to the port number. For example the user connected to port 1 can be reached by dialing *** and 701; the user connected to port 24 can be reached by dialing *** 724. SENDING AND RECEIVING FAX GXW42XX supports fax in two modes: 1) T.38 (Fax over IP) and 2) Fax Pass through.

  • Page 26: Call Features

    http://arttel.ru CALL FEATURES GXW42XX supports the traditional telephony features available in a PBX as well as additional advanced telephony features. TABLE 6: CALL FEATURES TABLE (STAR CODE) Call Features Forcing a Codec (per call) *027110 (PCMU), *027111 (PCMA), *02723 (G723), *02729 (G729), *0272616 (G726-r16), *0272624 (G724-r24), *0272632 (G726-r32), *0272640 (G726- r40), *027201 (iLBC) Disable LEC (pe call) Dial “*03”...
  • Page 27 http://arttel.ru Busy Call Forward: Dial “*90” and then the forwarding number followed by “#”. Wait for dial tone then hang up. Cancel Busy Call Forward: dial “*91”. Wait for dial tone. Hang up. Delayed Call Forward: Dial “*92” and then the forwarding number followed by “#”. Wait for dial tone then hang up.

  • Page 28: Configuration Guide

    http://arttel.ru CONFIGURATION GUIDE CONFIGURING GXW42XX VIA VOICE PROMPT DHCP M Select voice menu option 001 to enable GXW42XX to use DHCP. STATIC IP M Select voice menu option 001 to enable GXW42XX to use STATIC IP mode, then use option 002, 003, 004, 005 to set up IP address, Subnet Mask, Gateway and DNS server respectively.

  • Page 29: Access The Web Configuration Menu

    http://arttel.ru ACCESS THE WEB CONFIGURATION MENU The GXW42XX HTML configuration menu can be accessed via Ethernet port: To access the HTML configuration menu from the Ethernet port: 1. Follow table 4 to find the Ethernet port IP address. 2. Open a web browser, type in the IP address – for example: http://GXW42XX -IP-Address (the GXW42XX IP-Address is the Ethernet IP address for the GXW42XX).

  • Page 30: Dtmf Methods

    http://arttel.ru Server. The following three (3) settings are useful in the STUN Server scenario: 1. STUN Server (under Advanced Settings webpage) Enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field.

  • Page 31: Table 7: Basic Settings

    http://arttel.ru BASIC SETTINGs: Basic settings such as basic network, date and time settings, and web/telnet access settings can be set here. PROFILE - AUDIO SETTINGS: DTMF, Vocoder, and Analog Line settings can be configured here for each port. Additional functions available to administrators are: BASIC SETTINGS: Full settings for network, upgrade/provisioning, TR-069, Security and Syslog.
  • Page 32 http://arttel.ru DHCP hostname This option specifies the name of the client. This field is optional but may be required by some Internet Service Providers. Default is blank. DHCP domain This option specifies the domain name that client should use when resolving hostnames via the Domain Name System.

  • Page 33: Table 8: Status Page

    http://arttel.ru TABLE 8: STATUS PAGE MAC Address The device ID in hexadecimal format. This is needed for Internet Service Provider troubleshooting. The MAC address will be used for provisioning and can be found on the label on original box and on the label located on the bottom panel of the device. WAN IP Shows WAN IP address of GXW42XX Address...

  • Page 34: Firmware

    http://arttel.ru Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff-Serv or MPLS. Default value is 12. Layer 2 QoS Value used for layer 2 VLAN tag. Default setting is blank. STUN Server IP address or Domain name of the STUN server.
  • Page 35 http://arttel.ru XML Config File The password used for encrypting the XML configuration file using OpenSSL. Password This is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS The user name needed to authenticate withthe HTTP/HTTPS server. User Name HTTP/HTTPS The password needed to authenticate with the HTTP/HTTPS server.
  • Page 36 http://arttel.ru SSL Private Key Enter SSL Private Key password here. Password ACS URL User specify the Auto Configuration Server’s URL (TR-069 protocol) ACS Username User specify the ACS Username ACS Password User specify the ACS password Periodic Inform Default is No. If set to YES, device will send inform packets to the ACS Enable Periodic Inform Frequency that the inform packets will be sent out to the ACS...
  • Page 37 http://arttel.ru Disable Direct IP Disables the Direct IP Call function. Default is “No”. If set to “Yes” direct IP-to-IP calling will not Call be supported. Failover to FXO Enable or disable the Failover FXO Gateway Gateway FXO Gateway IP Address or URI of the FXO gateway. NTP server URI or IP address of the NTP (Network Time Protocol) server.

  • Page 38: Table 10: Profile Settings

    http://arttel.ru Primary Radius Special secret string should be preconfigured according to RADIUS Server configuration Server Secret Secondary IP Address or FQDN of the secondary RADIUS Server RADIUS Server Secondary Secondary Radius server authentication port. Default value is 1812 RADIUS Auth Port Secondary Secondary Radius server accounting port.
  • Page 39 http://arttel.ru SIP transport User can select UDP or TCP or TLS. Please make sure you’re SIP Server or network environment supports SIP over the selected transport method. Default is UDP. NAT Traversal This parameter defines whether the GXW42XX NAT traversal mechanism is activated or not. If activated (by choosing “Yes”) and a STUN server is also specified, then the GXW42XX performs according to the STUN client specification.
  • Page 40 http://arttel.ru Outgoing Call Default is No. If set to “Yes,” user can place outgoing calls even when not registered (if without allowed by Internet Telephone Service Provider) but is unable to receive incoming calls. Registration Any port, member of a Hunting Group that is not registered with a SIP account, will be able to place outbound calls using the SIP credentials of the primary Hunting Group port.
  • Page 41 http://arttel.ru Validate incoming Default is No. If set to yes all incoming SIP messages will be strictly validated according to SIP message RFC rules. If message does not pass validation process, call will be rejected. Check SIP user ID Default is No. Check the SIP User ID in Request URI. If they don’t match, the call will for incoming be rejected.
  • Page 42 http://arttel.ru Distinctive Custom Ring Tone 1 to 3 with associate Caller ID: when selected, if Caller ID is configured, Ringtone then the device will ONLY uses this ring tone when the incoming call is from the Caller ID. System Ring Tone is used for all other calls. When selected but no Caller ID is configured, the selected ring tone will be used for all incoming calls.
  • Page 43 http://arttel.ru Hunting Group Linear and Circular. Linear style will sort the call to the lowest-numbered available line, this is Type also called “serial hunting”. Circular style will distribute the calls "round-robin". If a call is assigned to line 1, the next call goes to 2 and the next to 3. The succession throughout each of the lines continues even if one of the previous lines becomes available.
  • Page 44 http://arttel.ru < =1> - add a leading 1 to all numbers dialed, vice versa will remove a 1 from the number dialed | - or • Example 1: {[369]11 | 1617xxxxxxx} – Allow 311, 611, 911, and any 10 digit numbers of leading digits 1617 •...
  • Page 45 http://arttel.ru Session Grandstream implemented SIP Session Timer. The session timer extension enables SIP Expiration sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. When the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.
  • Page 46 http://arttel.ru Preferred The GXW42XX supports up to 5 different Vocoder types including G.711 A-/U-law, G.726 Vocoder (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B, iLBC. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message.

  • Page 47: Table 11: Fxs Ports Settings

    http://arttel.ru SRTP Mode Default is Disabled. Other options are Enabled but not forced, and Enabled and forced. It uses SDP Security Description to exchange key. Please refer SDES: http://www.apps.ietf.org/rfc/rfc4568.html SRTP: http://www.apps.ietf.org/rfc/rfc3711.html SLIC Setting Depends on standard phone type (and location) Caller ID Scheme Select the value according to the local Telco standard where the GXW42XX is installed.

  • Page 48: Saving The Configuration Changes

    http://arttel.ru Authenticate ID SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or different from SIP User ID. Password SIP service subscriber’s account password for GXW42XX to register to (SIP) servers of ITSP. Name Any name to identify this specific user. Profile ID Select the corresponding Profile ID (1/2/3/4) Hunting Group...

  • Page 49: Firmware 1.0.0.49

    http://arttel.ru Grandstream provides a central provisioning system GAPS (Grandstream Automated Provisioning System) to support automated configuration of Grandstream devices. GAPS uses enhanced (NAT friendly) TFTP or HTTP (thus no NAT issues) and other communication protocols to communicate with each individual Grandstream device for firmware upgrade, remote reboot, etc. Grandstream provides GAPS service to VoIP service providers.

  • Page 50: Software Upgrade

    http://arttel.ru SOFTWARE UPGRADE Software upgrade can be done via either TFTP or HTTP/HTTPS. The corresponding configuration settings are in the ADVANCED SETTINGS configuration page. FIRMWARE UPGRADE THROUGH TFTP/HTTP/HTTPS To upgrade via TFTP or HTTP/HTTPS, the “Firmware Upgrade and Provisioning upgrade via” field needs to be set to TFTP HTTP or HTTPS, respectively.

  • Page 51: Instructions For Local Firmware Upgrade

    http://arttel.ru Grandstream’s latest firmware is available http://www.grandstream.com/support/firmware Oversea users are strongly recommended to download the binary files and upgrade firmware locally in a controlled LAN environment. Alternatively, user can download a free TFTP or HTTP server and conduct local firmware upgrade. free windows version...

  • Page 52: Firmware And Configuration File Prefix And Postfix

    http://arttel.ru http://arttel.ru/shop/voip-shlyuzy/golosovoj-shlyuz-grandstream-gxw4216...

  • Page 53: Restore Factory Default Setting

    http://arttel.ru RESTORE FACTORY DEFAULT SETTING FACTORY RESET WARNING! Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.
  • Page 54 http://arttel.ru 22 (press the “2” key twice, “A” will show on the LCD) 2222 33 (press the “3” key twice, “D” will show on the LCD) 3333 For example: if the MAC address is 000b8200e395, it should be keyed in as “0002228200333395”. NOTE: 1.

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