Lexmark M1100 Series User Manual page 201

Troubleshooting
Action
Step 5
a
Turn off the printer, then wait for about 10 seconds, and then
turn the printer back on.
b
Resend the print job.
Do the jobs print?
Step 6
a
Remove, and then reinstall the printer software. For more
information, see
Note: The printer software is available at
http://support.lexmark.com.
b
Resend the print job.
Do the jobs print?
Confidential and other held documents do not print
Action
Step 1
a
From the control panel, check if the documents appear in the
Held Jobs list.
Note: If the documents are not listed, then print the
documents using the Print and Hold options.
b
Print the documents.
Are the documents printed?
Step 2
The print job may contain a formatting error or invalid data.
•
Delete the print job, and then send it again.
•
For PDF files, generate a new file, and then print the
documents.
Are the documents printed?
"Installing the printer software" on page
Yes
The problem is
solved.
The problem is
solved.
28.
Yes
The problem is
solved.
The problem is
solved.
201
No
Go to step 6.
Contact customer
support.
No
Go to step 2.
Go to step 3.