Matrix MX-T3x Service Manual

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MX-T3x(TM94E)
AC SYSTEM
SERVICE MANUAL
1

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Summary of Contents for Matrix MX-T3x

  • Page 1 MX-T3x(TM94E) AC SYSTEM SERVICE MANUAL...
  • Page 2: Table Of Contents

    SECTION 5: : : : MANAGER MODE SECTION 6 : : : : TROUBLESHOOTING 6.1 Electrical block diagram 6.2 Wire pin definition 6.3 MCB LED instructions 6.4 Error messages on the console 6.5 Hand pulse can not work 6.6 MX-T3x maintenance lamp...
  • Page 3 TABLE OF CONTENTS SECTION 7: : : : PART REPLACEMENT GUIDE 7.1 Removal of plastic shroud 7.2 Rear roller removal 7.3 Side rail removal 7.4 Deck Removal/Replacement 7.5 Deck cushion replacement 7.6 Front roller removal 7.7 Running belt replacement 7.8 Incline power board removal 7.9 Inverter removal 7.10 Motor Removal 7.11 Drive Belt Removal...
  • Page 4 SECTION 1 SERIAL NUMBER LOCATION...
  • Page 5 Matrix T3x(TM94E) Serial Number Location...
  • Page 6 SECTION 2 MOVING THE UNIT...
  • Page 7: Unpacking The Treadmill

    UNPACKING THE TREADMILL : The MATRIX treadmill is inspected before it is packaged. It is shipped in two separate pack- ages: the frame and the console. Carefully unpack the unit and dispose of the box material. CAUTION: This unit weights 487 lbs / 221 kgs pounds. Be sure to have proper assistance to remove and move the unit, to avoid injury to the user and the unit.
  • Page 8 SECTION 3 IMPORTANT SAFETY I N S T R U C T I O N S...
  • Page 9: Before Getting Started

    1.1 Before getting Started It is the sole responsibility of the purchaser of Matrix Fitness Systems products to instruct all individuals, whether they are the end user or supervising personnel, on proper usage of the equipment. It is recommended that all users of Matrix Fitness Systems exercise equipment be informed of the following information prior to its use.
  • Page 10 1.3 Before getting Started This Treadmill is intended for commercial use. To ensure your safety and protect the equipment, read all instructions before operating the MATRIX treadmill. When using an electrical product, basic precautions should always be followed including the...
  • Page 11: Electrical Requirements

    If the user does not follow these grounding Instructions, the user could void the Matrix limited warranty. danger: Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
  • Page 12: Section 4: : : : Preventative Maintenance

    SECTION 4 PREVENTATIVE MAINTENANCE...
  • Page 13: Maintenance Checklist

    4.1 MAINTENANCE CHECKLIST FOR BEST PERFORMANCE WE RECOMMEND THE FOLLOWING MAINTENANCE SCHEDULE: Item Weekly Monthly BI-annually Annually Console Bolts Inspect Frame Clean Inspect Running Belt Clean Inspect Power Code Inspect Console Clean Inspect Bottle Holders Clean Handlebars Clean Inspect Handlebars Bolts Inspect Front / Rear Roller Inspect...
  • Page 14: Recommended Cleaning Tips

    4.2 RECOMMENDED CLEANING TIPS Use a soft, clean cotton cloth. DO NOT use paper towels to clean surfaces on the treadmill. Paper towels are abrasive and can damage surfaces. 2. Use a mild soap and damp cloth. DO NOT use ammonia based cleaner. This will cause discoloring of the aluminum and plastics it comes into contact with.
  • Page 15: Deck And Belt Replacement

    2 inches / 5 centimeters on both sides removing any dust or debris. The deck can be flipped and reinstalled or replaced by an authorized service technician. Please contact Matrix Fitness Systems or authorized dealers for more information.
  • Page 16: Check For Damaged Parts

    Ensure that any person making adjustments or performing maintenance or repair of any kind is qualified to do so. Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made.
  • Page 17: Adjusting The Belt

    4.5 ADJUSTING THE BELT After placing the treadmill in the position it will be used, the belt must be checked for proper tension and centering. The belt might need to be adjusted after the first two hours of use. Temperature, humidity, and use cause the belt to stretch at different rates.
  • Page 18: Clean The Grooves Procedures

    4.6 CLEAN THE GROOVES PROCEDURE Frequency: Every 3 months Caution: If dirty grooves in the drive belt, motor and roller pulley, there will be noises while running. Procedure: 1.Remove the drive belt and check the grooves in belt for dirt or dust and clean it. 2.Check the grooves in motor pulley for dirt or dust and clean it 3.Check the grooves in roller pulley for dirt or dust and...
  • Page 19: Section 5: : : : Manager Mode

    SECTION 5 MANAGER MODE...
  • Page 20: How To Enter Into The Engineering Mode

    MX-T3x OPERATION MANUAL- Engineer mode How to enter into the engineering mode? 1. Press & Hold both “ELEVATION UP” and “SPEED DOWN” at the same time for 3-5 sec. Then, the display will show “MANAGER MENU”. 2. Press the "ELEVATION UP or DOWN"...
  • Page 21 KEY BEHALE FUNCTION key name function Arrows to scroll through the different screens DOWN Arrows to scroll through the different screens FAST Arrow to set the variable SLOW Arrow to set the variable START To save the selected variable SELECT To edit the selected screen The list manager’s custom setting CUSTOM SETTING...
  • Page 22 SET WEIGHT KPH80 / KRH2 This variable controls the default MPH150 180 / weight used in the calorie calculations. TOTAL TIME Display total accumulated time TOTAL DISTANCE Display total accumulated distance VERSION Display the product’s software version LANGUAGE Language in which information is display USER SPEED 0.5MPH /...
  • Page 23 SECTION 6 TROUBLE SHOOTINGS...
  • Page 24: Electrical Block Diagram

    6.1 Electrical block diagram...
  • Page 25: Wire Pin Definition

    6.2 Wire pin definition P01-- Console Wire...
  • Page 26 P04 -- Inverter Wire N24 -- Pulse Board Wire...
  • Page 27 P11 -- CTRL Overlay Wire ;Left P12 -- CTRL Overlay Wire ; Right...
  • Page 28: Mcb Led Instructions

    6.3 MCB LED instructions +12(B) +12(A) SPEED FAIL DOWN +18V Description Indicates is incline power board have provide the +12V power +12(A) for console. Indicates is incline power board have provide the +12V power +12(B) for PUMP. Indicates the motor is moving via the encoder's feedback by SPEED blinking.
  • Page 29: Error Messages On The Console

    6.4 Error Messages on the Console Error Definition Treadmill will not start Panel control board the MCU not answer Incline motor not to movement Incline motor the signal not answer Inverter error Inverter problem Error message 1 troubleshooting (1) Check the [Symptom 1 of treadmill will have start ] connector Press start and after 10 sec.
  • Page 30 Error message 1 troubleshooting(2) [Symptom 2 of treadmill will not start ] Press start and after 10 sec. the LED display will show “Error 1” [Cause] 20-pin console cable is damaged. PCB is damaged. Motor is damaged. [Solution] 1. Open MCB cover, connect all cable to Inverter again turn on the power, verify the LED indicator of PWM is to glitter.
  • Page 31 Error message 2 troubleshooting [Symptom] Press “Start” key then the console display show ”Error 2” [Cause] Panel control board cause by static destroy, make the panel control board inside parts MCU damage. [Solution] 1.Turn on power again, if console still show “Error 2”,replace PCB. 2.
  • Page 32 Error message 3,6 troubleshooting [Symptom] Press start then the console display show “Error 3 or 6“ [Cause] The 20-pin console cable is damaged. Incline motor is damaged. PCB is damaged. Incline power board is damaged. The incline setting is not correct. [Solution] 1.Enter the “Engineer mode”...
  • Page 33 Error message 4 troubleshooting [Symptom] Running the “Auto check “ can’t finish. [Cause] 1. Check the connector condition of the speed sensor cable. 2. Replace the speed sensor. 3. Check the magnet on the front roller if it’s too far away from the speed sensor [Solution] Check the connector...
  • Page 34 Error message Inverter error [Symptom] Press start then the console display show “INVERTER ERROR “ [Cause] 1. Connector condition of the console cable. 2. Connector condition of the inverter wire . 3. Inverter damage. [Solution] 1. Check the connector condition of the console cable. 2.
  • Page 36: Hand Pulse Can Not Work

    6.5 Hand pulse can not work 1. Please make sure then user hold the hand pulse whether windows show picture. Remark: Heart rate figure show up on the screen about in 5~10 sec. 2. If the heart rate figure still doesn't show up on the screen, Please inspect according to the step as below.
  • Page 37 Step 2: Please check the connection. Check whether the heart rate cable is touching hand pulse metal (both of left hand and right hand). Besides the other side of the heart rate cable should be connected with HR board. Step 3: If you can't find any problem with above step, and the heart rate figure still can't showup, Please replace the heart rate board.
  • Page 38: Mx-T3X Maintenance Lamp

    6.6 MX-T3x maintenance lamp Maintenance lamp 1. When the distance accumulate to 5000KM the lamp will be lighted in blue. 2. There has to do some maintenance 2.1 Test the running belt if loose or not? 2.2 Lubricate the running belt 2.3 Remove the motor cover and clean the dust inside...
  • Page 39 SECTION 7 PARTS REPLACEMENT...
  • Page 40 7.1 Plastic shroud removal 1. Remove the front shroud using 4 screws. (Figure A) 2. Front covers are removed (Figure B) Figure A Figure B...
  • Page 41: Rear Roller Removal

    7.2 Rear roller removal 1. Turn off power and disconnect the cord from the machine 2. Remove one of the end caps using a screwdriver (Figure A) 3. Remove both roller adjustment screws using an 8mm hex-tip tools ( Figure B and C) 4.
  • Page 42 Figure D Figure E...
  • Page 43: Side Rail Removal

    7.3 Side rail removal 1. Remove the end cap as outlined in section 8.2 2. Loosen the two screws under the end cap reinforce set using a 5mm hex-tip tools (Figure A) 3. Slide the rail off the back of the treadmill ( Figure B ) 4.
  • Page 44: Deck Removal/Replacement

    7.4 Deck removal 1. Remove the front shroud as outlined in section 8.1 and 8.3 side rail removal. 2. Remove eight deck screws using a 5mm hex-tip tools (Figure A) 3. Remove deck from the running belt (Figure B and C) 4.
  • Page 45: Deck Cushion Replacement

    7.5 Deck cushion replacement 1. Remove the deck as outlined in section 8.3 2. Holding the cushion and remove the 13mm nut. (Figure A and B) Figure A Figure B...
  • Page 46: Front Roller Removal

    7.6 Front roller removal 1. Remove shrouds as outlined in section 8.1 2. Using a 5mm hex-tip tools , remove the tension set. (Figure A and B) 3. Remove the front roller mounting screws using 8mm hex-tip tools (Figure C and D) 4.
  • Page 47: Running Belt Removal

    7.7 Running belt removal 1. Remove shrouds as outlined in section 8.1 2. Remove rear roller as outlined in section 8.2 3. Remove side rail as outlined in section 8.3 4. Remove deck as outlined in section 8.4 5. Remove front roller as outlined in section 8.5 6.
  • Page 48: Incline Power Board Removal

    7.8 Incline power board removal (MCB) 1. Remove shroud as outlined in section 8.1 2. Disconnect connect wires from the MCB seven connections total (Figure A), not include the two inverter power wire. 3. Remove two MCB mounting screws using screwdriver (Figure B) 4.
  • Page 49: Inverter Removal

    7.9 Inverter removal 1. Remove shroud as outlined in section 8.1 2. Disconnect connect wires from the inverter connections total (Figure A) 3. Remove two inverter mounting screws using screwdriver and 6mm hex-tip tools (Figure B) Figure A Figure B...
  • Page 50: Motor Removal

    7.10 Motor removal 1. Remove the front shroud as outlined in section 8.1 2. Release drive belt tensioner as described in section 8.5 3. Cut any wire ties (Figure A) 3. Disconnect the motor power cable from the inverter (Figure B) 4.
  • Page 51: Drive Belt Replacement

    7.11 Drive belt replacement 1. Remove plastic shroud from machine as outlined in section 8.1 2. Release belt tensioner from drive belt as outlined in section 8.5 3. Remove the front roller screw on the drive belt side, and loosen the screw on the opposite side (Figure A) 4.
  • Page 52: Incline Motor Removal/Replacement

    7.12 Incline motor removal 1. Lift the treadmill and support it so that the wheels are off the floor, or the unit may be tipped onto it’s side (Figure A) 2. Remove the clip from the pin attaching motor shaft to the rack (Figure B and C) 3.
  • Page 53 Figure D Figure E Figure G Figure F...
  • Page 54 7.13 PCB replacement 1. Remove the two screws from underneath the console. (Figure A) 2. Disconnect the wires from the PCB (Figure B) 3. Remove the seven screw from PCB (Figure C and D) Figure A Figure B Figure C Figure D...
  • Page 55: Pcb Software Installation Sop

    7.14 PCB software installation SOP A. Service Tools & Accessories: MSP-FET430 (Please refer the bulletin NB-0506002) Parts NO: MT00L-039 Software...
  • Page 56 Please refer the above photo to set the parameter. Press the File Name Find out the software version file in the computer and then actuate/open the file.
  • Page 57 Computer Install the MSP430 Tools...
  • Page 58 Press the Load Image, Installation software to MSP430 Tools.
  • Page 59 MSP430 Installing the MSP430 cable to console.
  • Page 60 1. Press the MSP430 “START” key, the “MODE” light will to glitter about 10 sec, If installing pass, the OK LET light. 2. Drive the machine to provide power for console and then enter into the engineering mode to confirm if the software had been installed/upgraded...
  • Page 61 SECTION 8 UPGRADES...

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