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USER
MANUAL
ML32E / ML55E / ML55E-R
The colour and the appearance may differ depending on the product, and the specifications
are subject to change without prior notice to improve the performance.

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Summary of Contents for Samsung ML32E

  • Page 1 USER MANUAL ML32E / ML55E / ML55E-R The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
  • Page 2: Table Of Contents

    Table of contents Table of contents 01. Safety AV connection Schedule LAN connection Available features in the Schedule page Safety precautions Source selection Template Electricity and safety Available features in the Template page Installation 03. PC software (Multiple Display Entering text Operation Control) Inserting content such as videos, photos and PDF files...
  • Page 3 Table of contents Network Status Playing multimedia content A product damage caused by customer’s fault Picture Mode Approving a PC/mobile device connection Others On/Off Timer When connected to a home network (DLNA) Optimum picture quality and afterimage burn-in On Timer Multimedia content list prevention Off Timer...
  • Page 4: About This Manual

    WARNING © 2015 Samsung Electronics A serious or fatal injury may result if instructions are not followed. Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of CAUTION Samsung Electronics is prohibited.
  • Page 5: Safety

    THERE ARE NO USER SERVICEABLE PARTS INSIDE. • The product may become damaged by an electric shock. REFER ALL SERVICING TO QUALIFIED PERSONNEL. Only use the power cord provided with your product by Samsung. Do not use the Electricity and safety power cord with other products.
  • Page 6: Installation

    • The product may fall and become damaged and/or cause an injury. • Be sure to consult Samsung Customer Service Centre if you want to install the • Using the product in an area with excess vibration may damage the product or cause product at such a place.
  • Page 7: Operation

    If the product is dropped or the outer case is damaged, turn off the power switch and • Product failure, an electric shock or fire may result. disconnect the power cord. Then contact Samsung Customer Service Centre. • Continued use can result in a fire or electric shock.
  • Page 8: Storage

    Chapter 1. Safety Disconnect the power cord from the power socket if you do not plan on using the Be careful that children do not place the battery in their mouths when removed from product for an extended period of time (vacation, etc). the remote control.
  • Page 9: Cleaning

    Chapter 1. Safety Cleaning Precautions when handling the panel Exercise care when cleaning as the panel and exterior of advanced mirror glass are Do not stand the product upright on the floor. The panel is fragile and can get easily scratched. damaged.
  • Page 10: Device Setup

    Chapter 2. Device setup Device setup Installation What’s Included • Components may differ in different locations. • Contact the vendor where you purchased the product if any components are missing. • The appearance of the components may differ from the images shown. •...
  • Page 11: Control Panel

    Chapter 2. Device setup Control panel Buttons Description The colour and shape of parts may differ from what is shown. Move to the upper or lower menu. You can also adjust the value of an option. Move to the left or right menu. •...
  • Page 12 Chapter 2. Device setup Buttons Description • Do not use a new and used battery together. Replace both batteries at the same time. Power off Turn off the display. • Remove batteries when the remote control is not to be used for an extended Move the panel key down to select Power off, and then...
  • Page 13: Reverse Side

    Chapter 2. Device setup Reverse side Port Description Connect to a USB memory device. • The colour and shape of parts may differ from what is shown. Connects to a USB device or proximity sensor. PROXIMITY SENSOR PROXIMITY SENSOR: This must be connected to the cable RS232C OUT if the Proximity Sensor is in use.
  • Page 14: Proximity Sensor

    Chapter 2. Device setup Proximity sensor Detection range Refer to the image and install accordingly. With the Proximity sensor you can choose to have the screen display content when the sensor detects object. Proximity The colour and shape of parts may differ from what is shown. sensor PROXIMITY 15°...
  • Page 15: External Sensor Kit (Sold Separately)

    Chapter 2. Device setup External sensor kit (sold separately) • Remove batteries when the remote control is not to be used for an extended period of time. The external sensor kit is integrated with the remote control sensor and power •...
  • Page 16: Anti-Theft Lock

    Chapter 2. Device setup Anti-theft lock An anti-theft lock allows you to use the product securely even in public places. The locking device shape and locking method depend on the manufacturer. Refer to the user manual provided with your anti-theft locking device for details. The following images are for reference only.
  • Page 17: Remote Control

    Chapter 2. Device setup Remote control • Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. • A button without a description in the image below is not supported on the product. Remote control button functions may differ for different products.
  • Page 18 Chapter 2. Device setup Display information about the current input source. TOOLS INFO Quickly select frequently used functions. Move to the upper, lower, left or right menu, or adjust an option’s setting. Confirm a menu selection. Exit the current menu. RETURN EXIT Return to the previous menu.
  • Page 19: Connection Using An Ir Stereo Cable (Sold Separately)

    Chapter 2. Device setup Connection using an IR Stereo cable (sold separately) Controlling more than one display product using an external sensor kit • A command sent from the remote control pointed at product (to which the • The appearance may differ depending on the product. external sensor kit is connected) will be received by both display products Make sure to connect the external sensor kit while the product is powered off.
  • Page 20: Guided Installation

    • Ensure that an authorized installation company installs the wall mount. Otherwise, it may fall and cause personal injury. • Make sure to install the specified wall mount. • Contact Samsung Customer Service Centre for further details. Ventilation Side view...
  • Page 21 WARNING Refer to the dimensions prior to performing installation of your product. Not • Samsung Electronics is not responsible for any damage to the product or injury responsible for typographical or printed errors. to yourself or others if you elect to install the wall mount on your own.
  • Page 22 • Do not fasten the screws too firmly. This may damage the product or cause the wall mount to surfaces other than plaster board, please contact your nearest dealer product to fall, leading to personal injury. Samsung is not liable for these kinds for additional information.
  • Page 23: External Connection

    Chapter 2. Device setup External connection Pin assignment 1 2 3 4 5 Checkpoints • Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device.
  • Page 24 Chapter 2. Device setup Direct LAN cable (PC to HUB) -P1- -P1- -P2- -P2- • Connector : RJ45 Female STEREO  PLUG  — (3.5ø) LAN Cable Pin assignment RJ45 MDC RJ45 1 2 3 4 5 6 7 8 Signal Signal ...
  • Page 25: Control Codes

    Chapter 2. Device setup Connection Connection 3 • Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. Connection 1 RJ45 RS232C RS232C RS232C RS232C RS232C RS232C RS232C RS232C Control Codes Viewing control state (Get control command) Connection 2 Header Command...
  • Page 26 Chapter 2. Device setup Command E.g. Power On & ID=0 Command type Command Value range Header Command Data Data 1 Checksum length Power control 0x11 0xAA 0x11 "Power" Volume control 0x12 0~100 Input source control 0x14 Header Command Data Data 1 Screen mode control 0x18 length...
  • Page 27 Chapter 2. Device setup Header Command Data Ack/ r-CMD Val1 Checksum Header Command Data Ack/ r-CMD Val1 Checksum length length 0xAA 0xFF 0x11 "Power" 0xAA 0xFF 0x12 “Volume” “Power”: Power code to be set on a product. “Volume”: Volume value code to be set on a product. (0-100) Header Command Data...
  • Page 28 Chapter 2. Device setup Setting the input source (Set Input Source) Header Command Data Data Checksum Header Command Data Ack/ r-CMD Val1 Checksum length length 0xAA 0x14 “Input Source” 0xAA 0xFF 0x14 “Input Source” “Input Source”: An input source code to be set on a product. “Input Source”: An input source code to be set on a product.
  • Page 29 Chapter 2. Device setup 0x01 16 : 9 Header Command Data Ack/ r-CMD Val1 Checksum 0x04 Zoom length 0x31 Wide Zoom 0xAA 0xFF 0x19 “Screen 0x0B 4 : 3 Size” “Screen Size”: product screen size (range: 0 – 255, unit: inch) Header Command Data...
  • Page 30 Chapter 2. Device setup Setting PIP on/off (Set the PIP ON / OFF) Setting auto adjustment (Set Auto Adjustment) Header Command Data Data Checksum Header Command Data Data Checksum length length 0xAA 0x3C “PIP” 0xAA 0x3D “Auto Adjustment” “PIP”: A code used to turn the PIP mode of a product on or off •...
  • Page 31 Chapter 2. Device setup Setting the video wall (Set Video Wall Mode) Safety Lock Function Header Command Data Data Checksum • PC can be used to turn the Safety Lock function on or off on a product. length • This control is available regardless of whether or not the power is turned on. 0xAA 0x5C “Video Wall...
  • Page 32 Chapter 2. Device setup Video Wall On Video Wall User Control Function Function • Turn Video Wall on or off on the product from your computer. • Turn the Video Wall function on or off on the product from your computer. Get Video Wall On/Off Status Get Video Wall Status Header...
  • Page 33: Pc Connection

    Chapter 2. Device setup PC connection • Do not connect the power cable before connecting all other cables. 0xC1 0xC2 0xC3 0xC4 0xC5 0xC6 0xC7 0xC8 Ensure you connect a source device first before connecting the power cable. 0xD1 0xD2 0xD3 0xD4 0xD5 0xD6 0xD7 N/A •...
  • Page 34 Chapter 2. Device setup Connection using an HDMI-DVI cable You can use the DVI port on the product as an HDMI port by using a DVI-HDMI adapter. The appearance may differ depending on the product. After connecting a computer to the product with an HDMI-DVI cable, make sure to configure the settings as shown below to enable the video and audio from the computer.
  • Page 35 Connection using an DP cable designed based on the VESA standards. Using a DP cable that is not VESA compliant may cause the product to function improperly. Samsung Electronics shall not be The appearance may differ depending on the product.
  • Page 36: Av Connection

    Chapter 2. Device setup AV connection • Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p. • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. •...
  • Page 37 Chapter 2. Device setup Connection using an HDMI cable (up to 1080p) Audio system connection The appearance may differ depending on the product. • The appearance may differ depending on the product. • Connecting parts may differ in different products. •...
  • Page 38: Lan Connection

    • Connecting parts may differ in different products. Refer to the touch overlay user manual for details. MagicIWB S user manual can be downloaded from http://www.samsung.com/ Use Cat7(*STP Type) cable for the connection. displaysolutions. • *Shielded Twist Pair. Edit Name →...
  • Page 39: Pc Software (Multiple Display Control)

    Chapter 3. PC software (Multiple Display Control) PC software (Multiple Display Control) Multiple display control “MDC” is an application that allows you to easily control ‒ Select “Launch MDC Unified” and click “Finish” to run the MDC programme multiple display devices simultaneously using a PC. immediately.
  • Page 40: Connection

    Chapter 3. PC software (Multiple Display Control) Connection Using the ethernet cable Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Using the RS-232C cable Connection using a direct LAN cable The appearance may differ depending on the product.
  • Page 41 Chapter 3. PC software (Multiple Display Control) Connection using a cross LAN cable The appearance may differ depending on the product. Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C IN Monitor 1 RS232C OUT RJ45 RS232C OUT...
  • Page 42: Home Screen

    Chapter 4. Home screen Home screen Approving a connected device from the server Approving the Lite server MagicInfo Mode Lite Server Network Settings. Player Approve and use the Lite server now. First configure Server Network Settings before device approval. → Player →...
  • Page 43 Chapter 4. Home screen Select Unapproved from the sub-menus of Lite. Select the menu to check that the device has been registered. Select the Approve button for your device from the list of unapproved Lite devices. When the device is approved by the server, the schedule registered in the selected group will be downloaded to the device.
  • Page 44 Chapter 4. Home screen Setting the current time Approving the Premium server A schedule may not run if the time set on the device is different from the server’s MagicInfo Mode Premium Server Network Settings. current time. Approve and use the Premium server now.
  • Page 45 Chapter 4. Home screen Select Unapproved from the sub-menus of Premium. Select the menu to check that the device has been registered. Select the Approve button for your device from the list of unapproved Premium When the device is approved by the server, the schedule registered in the devices.
  • Page 46: Network Channel

    Chapter 4. Home screen Setting the current time Network Channel A schedule may not run if the time set on the device is different from the server’s current time. Player Device : All Content : All Sort by : File Name Options 1 / 4 item(s) Browse and play content stored on the selected device.
  • Page 47: My Templates

    Chapter 4. Home screen My Templates Setting the Player page Play a template in My Templates stored in the internal memory of the product. Settings Available features in the Player page Select the storage location that you want to download scheduled channels from the network to.
  • Page 48: When Content Is Running

    Chapter 4. Home screen Transition Effect When content is running Configure transition effects between pages or scenes in a slideshow or video file. Viewing the details of the content that is running • None Fade1 Fade2 Blind Spiral Checker Linear Stairs Wipe Random...
  • Page 49: File Formats Compatible With Player

    Chapter 4. Home screen • Server: Displays the connection status (Connected, Not connected approved) • Check the supported file versions. of the server ‒ Flash player 11.0 and older and Flash Air 3.0 and older versions are supported. • USB: Displays the connection status of a USB device ‒ PowerPoint version up to 97 – 2007 is supported • Only the last USB device that was connected is recognized. Changing the settings for the content that is running Network Schedule Multiframe Playback restrictions...
  • Page 50 Chapter 4. Home screen Template files and LFD(.lfd) files Restrictions • Ensure a distributed folder (content / schedules) exists in Internal memory. Playback restrictions • A maximum of two video (Video) files can be played. • More than one Flash file cannot be played. • For Office files (PPT and Word files) and PDF files, only one file type is supported at a time. • Multiple videos (Video) cannot be played on a single display of a video wall simultaneously. Sound output restrictions • More than one sound output cannot be used. •...
  • Page 51 Chapter 4. Home screen Contents File extension Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec *.avi DivX 3.11 / 4.x / 5.x / 1920 x 1080 6~30 *.mkv LPCM *.asf MPEG4 SP / ASP *.wmv HE-AAC *.mp4 H.264 BP / MP / HP *.mov...
  • Page 52 Chapter 4. Home screen Video • QCELP, AMR NB/WB are not supported. • 3D video is not supported. Image • Content with a resolution larger than the resolution specified in the table above is • Compatible image file format : JPEG, PNG, BMP not supported. ‒ 32-bit, 24-bit and 8-bit BMP files are supported. • Video content with a Bit rate or Frame rate larger than the rate specified in the table • Supported maximum resolution : 4096 x 4096 above can cause choppy video during playback. • Supported maximum file size: 20MB • Video content will not play, or not play correctly, if there is an error in the content or •...
  • Page 53 Chapter 4. Home screen • Functions not supported ‒ Page background effect ‒ Animation effect ‒ Some paragraph styles ‒ 3D shapes (which will be displayed in 2D) ‒ Word Art ‒ Header and footer (some subitems are not supported) ‒ Align ‒ Word Art ∙ A group alignment error may occur ‒ Align ‒ 3D shapes (which will be displayed in 2D) ∙ A group alignment error may occur.
  • Page 54: File Formats Compatible With Video Wall

    Chapter 4. Home screen File formats compatible with Video Wall • Supports only BD MVC Spec. • Some codecs may not be supported in portrait playback mode. • For further details, refer to the “MagicInfo Server user’s manual”. Image • Compatible image file format : Jpeg, bmp, png Restrictions • Supported maximum resolution : 15,360 x 8,640 ‒ A higher resolution image may take longer to display on the screen. Available Available Not available • Only one video (Video) file can be played per client. ‒ Different content files can be played on the displays of a video wall. ‒ Two video (Video) files cannot be played on a single display of a video wall.
  • Page 55: Schedule

    Chapter 4. Home screen Schedule Configuring channel schedules Play media content such as videos, photos and music at a desired time. → Schedule → Select a channel to configure. HOME Select video, music and photo content you want to apply to the channel schedule. Schedule Set the time to play the schedule.
  • Page 56: Template

    Chapter 4. Home screen Template Create Template → Template → Select in the editable zone to add content or edit the existing text. HOME Market : All Template Orientation : Landscape 1 / 64 item(s) Select a template to customise. Preview Cancel Save...
  • Page 57: Entering Text

    Chapter 4. Home screen Entering text Inserting content such as videos, photos and PDF files Create Template Create Template Press the volume button on the remote to change the font size. Select in the editable zone to add content or edit the existing text. Select in the editable zone to add content or edit the existing text.
  • Page 58: Preview

    Chapter 4. Home screen Clone Product Preview → Clone Product → HOME Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. Template preview is running.
  • Page 59: Id Settings

    Chapter 4. Home screen ID Settings Video Wall → ID Settings → → Video Wall → HOME HOME Assign an ID to a set. Assign an ID to a set. Customize the layout of multiple displays that are connected to form a video wall. Device ID In addition, display part of a whole picture or repeat the same picture on each of the Enter the ID number of the product connected to the input cable for input signal...
  • Page 60: Video Wall

    Chapter 4. Home screen ‒ bmp: 4096 x 4096 • The Screen Position option is only enabled when Video Wall is set to On. • To use the function, make sure Horizontal x Vertical is configured. Video Wall You can activate or deactivate Video Wall. Format To organize a video wall, select On.
  • Page 61: Picture Mode

    Chapter 4. Home screen Picture Mode • BD Wise Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. → Picture Mode → HOME When BD Wise is turned On, the picture mode is automatically changed to the...
  • Page 62: On/Off Timer

    Chapter 4. Home screen On/Off Timer • If there is no music file on the USB device or you don’t select a folder containing a music file, the Timer function does not operate correctly. → On/Off Timer → HOME • If there is only one photo file in the USB, the Slide Show will not play. • If a folder name is too long, the folder cannot be selected. Up to 255 characters • You must set Clock Set before you can use this feature. are recognizable. • Each USB you use is assigned its own folder. When using more than one of the On Timer same type of USB, make sure the folders assigned to each USB have different On Timer...
  • Page 63: Ticker

    Chapter 4. Home screen Ticker ‒ Start Date: Set the start date of the holiday. ‒ Date: Set the end date of the holiday. ‒ Delete: Delete selected items from the list of holidays. → Ticker → HOME ‒ Edit: Select a holiday item and then change the date. Input text while a video or image is displayed and display the text on the screen.
  • Page 64: Url Launcher

    Chapter 4. Home screen URL Launcher → URL Launcher → HOME Change URL 12:00 URL Launcher January 1 2015 Clone Product ID Settings Video Wall Network Status Picture Mode On/Off Timer Ticker More settings The displayed image may differ depending on the model. For details on how to use the URL Launcher feature, contact the dealer the product...
  • Page 65: Menu

    ‒ To apply the Calibration mode properly, make sure you configure the picture quality settings, such as brightness, colour, gamma and uniformity, using the colour calibration programme Advanced Colour Management. ‒ To download the Advanced Colour Management programme, visit www.samsung.com/displaysolutions. • BD Wise Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support BD Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.
  • Page 66 Select whether to apply the brightness, colour, gamma and uniformity settings customized using the colour calibration programme Advanced Colour Management to the Information and Advertisement modes. • To download the Advanced Colour Management programme, visit www.samsung.com/displaysolutions. • If Picture Mode is set to Calibration, Calibrated Value is disabled.
  • Page 67 Chapter 5. Menu Picture ▼ Description Digital Clean View If the broadcast signal received by your product is weak, you can activate the Digital Clean View feature to reduce any static and ghosting that may appear on the screen. • Received signal intensity is the strongest when the bar is green. •...
  • Page 68 Chapter 5. Menu Picture ▼ Description Resolution If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimize the picture quality by selecting the same resolution for the product as the PC using this menu. •...
  • Page 69: Onscreen Display Adjustment

    Chapter 5. Menu OnScreen display adjustment OnScreen Display ▼ Description Display Orientation Onscreen Menu Orientation Set the menu screen orientation. Source Content Orientation Set the orientation of content from external devices connected to the product. Aspect Ratio Set the rotated screen to be either full screen or original. •...
  • Page 70 Chapter 5. Menu OnScreen Display ▼ Description Download Status Message Select to display the status when downloading content from a server or other device. Menu Language Set the menu language. • A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC.
  • Page 71: Sound Adjustment

    Chapter 5. Menu Sound adjustment Sound ▼ Description Speaker Settings If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your audio receiver.
  • Page 72: Network

    Chapter 5. Menu Network Network ▼ Description Network Status You can check the current network and Internet status. Network Settings Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates. Server Network Connect to Server To run...
  • Page 73: Network Settings (Wired)

    Chapter 5. Menu Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly Connecting to a Wired Network to a network wall outlet using a LAN cable. See the diagram below. Note that the wall outlet is attached to a modem or router There are three ways to attach your product to your LAN using cable. elsewhere in your house.
  • Page 74 Chapter 5. Menu Automatic Network Settings (Wired) The network test screen appears and the verification process starts. Press Stop. The verification process stops. Connect to the network using a LAN cable. Select IP Settings on network connection screen. The IP Settings screen appears.
  • Page 75: Network Setting (Wireless)

    Network function searches for available wireless networks. When done, it Samsung recommends using IEEE 802.11n. When you play video over a network displays a list of the available networks. connection, the video may not play smoothly. In the list of networks, press the  or  button to select a network, and then press •...
  • Page 76: Wps(Pbc)

    Chapter 5. Menu Manual Network Setup (Wireless) ‒ Setting IP Settings Enter manually automatically changes DNS Setting Enter manually. Offices may use static IP addresses. When done, select at the bottom of the page, and then press . The network If this is the case, ask the network administrator for the IP address, subnet mask, test screen appears and the verification process starts.
  • Page 77: System

    Chapter 5. Menu System System ▼ Description Accessibility Voice Guide Switch Voice Guide on or off. The language used for Voice Guide will be the same as the language to be set in Menu Language. Menu Transparency Adjust transparency of menu box. High Contrast Set the background and font to high-contrast colours in Menu.
  • Page 78 Chapter 5. Menu System ▼ Description Time You can configure Clock Set Sleep Timer. You can also set the product to automatically turn on or off at a specified time using the Timer function. • Press the button if you want to view the current time. INFO Clock Set Select...
  • Page 79 Chapter 5. Menu System ▼ Description Secondary Source Specify Secondary Source for the automatic input source. • The Secondary Source Recovery function is disabled if Primary Source is set to All. Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. PC Module Power The PC module can be turned on/off separately from the LFD.
  • Page 80 Chapter 5. Menu System ▼ Description Temperature Control This function detects the internal temperature of the product. You can specify the temperature range that is acceptable. The default temperature is set to 77 °C. The recommended operating temperature for this product is 75 to 80 °C (based on an ambient temperature of 40 °C).
  • Page 81 General Smart Security This function protects all the external devices connected to the TV from any viruses. BD Wise Provides the optimal picture quality for Samsung DVD, Blu-ray and Home Theatre products which support Wise. When BD Wise is turned On, the picture mode is automatically changed to the optimal resolution.
  • Page 82: Anynet+ (Hdmi-Cec)

    Anynet+ with your Samsung product remote. The Anynet+ system can View PC Changes Anynet+ mode to PC mode. be used only with Samsung devices that have the Anynet+ feature. To be sure your Select Device Shows the Anynet+ device list.
  • Page 83 Chapter 5. Menu Auto Turn Off Troubleshooting for Anynet+ Setting an Anynet+ Device to turn Off automatically when the product is turned off. Problem Possible Solution • If Auto Turn Off is set to Yes, running external devices will turn off at the same time Anynet+ does not •...
  • Page 84 Chapter 5. Menu Problem Possible Solution The message • You cannot use the remote control when you are “Disconnecting configuring Anynet+ or switching to a view mode. Anynet+ device ...” • Use the remote control after the product has appears on the screen. completed Anynet+ configuration or has finished switching to Anynet+. The Anynet+ device •...
  • Page 85: Support

    View this information when your product does not work properly or when you want to upgrade the software. You can find information regarding our call centres and how to download products and software. • Contact Samsung and find the product Model Code Software Version. Go to Home Accessible using the button on the remote control.
  • Page 86: Multimedia Content (Media Play)

    • Power saving mode on some external hard disk drives may automatically deactivate not damaged or lost. after connecting to the product. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading. File system and formats •...
  • Page 87: Using A Usb Device

    Chapter 6. Multimedia content (Media Play) Playing multimedia content • DRM MP3 files downloaded from websites that charge a fee cannot be played. Digital Rights Management (DRM) refers to a system for protecting the copyrights of data circulated via the Internet or other digital media by enabling secure distribution Approving a PC/mobile device connection and/or disabling illegal distribution of the data.
  • Page 88: When Connected To A Home Network (Dlna)

    When connected to a home network (DLNA) Play content saved on a device connected to a home network. • Playing media content using a non-Samsung DLNA server may result in a compatibility issue. • Playback of some media content shared with a PC or mobile device may not be possible depending on the content encoding type or the content file format.
  • Page 89: Multimedia Content List

    Chapter 6. Multimedia content (Media Play) Multimedia content list → Source → SOURCE The media content list page on a storage device provides the following features. • Sort by Rearrange the media content list under the selected file format in a desired view mode. This menu item is not available if Filter is set to All.
  • Page 90: Menus Available

    Chapter 6. Multimedia content (Media Play) Menus available Photo Pressing the button displays the following buttons. The button makes the buttons disappear. TOOLS RETURN • Pressing the button while a device name is selected will display information about the selected device. INFO •...
  • Page 91: Video

    Chapter 6. Multimedia content (Media Play) Option name Operations Send Send open photos to another storage device. This is similar to the “copy” feature on PCs. Information View information about a file. Video Pressing the button displays the following buttons. The button makes the buttons disappear.
  • Page 92: Music

    Chapter 6. Multimedia content (Media Play) Option name Operations Rotate Rotate an image. Picture Size Change the screen size (Picture Size). Supported screen sizes vary depending on the image. Picture Mode Change the Picture Mode. Sound Mode Change the Sound Mode.
  • Page 93: Subtitles And Supported File Formats

    Chapter 6. Multimedia content (Media Play) Subtitles and supported file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub • SAMI (.smi) Container: AVI • SubRip (.srt) • SubStation Alpha • SubViewer (.sub) Container: MKV • Micro DVD (.sub or .txt) •...
  • Page 94: Supported Video Formats

    Chapter 6. Multimedia content (Media Play) File extension Type Codec Comments *.flac FLAC FLAC • The Seek (jump) function is not supported. • Supports up to 2 channel. Supported video formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 95 Chapter 6. Multimedia content (Media Play) File extension Container Video Codec Resolution Frame rate (fps) Bit rate (Mbps) Audio Codec *.avi DivX 3.11 / 4.x / 5.x / 6.x 1920 x 1080 *.mkv LPCM *.asf ADMPCM MPEG4 SP / ASP *.wmv (IMA, MS) *.mp4...
  • Page 96: Troubleshooting

    Chapter 7. Troubleshooting Troubleshooting Before you contact us Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. Diagnosis Check if your product is operating normally by using the product test function.
  • Page 97: Checkpoints

    Chapter 7. Troubleshooting Checkpoints Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen The blank spaces found on the screen have nothing to do with the product.
  • Page 98 Fit, change the setting to 16:9. Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue.
  • Page 99 Chapter 7. Troubleshooting The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or if the signal is not stable. To resolve the issue, change the PC resolution to the recommended resolution. The screen cannot be displayed in full screen.
  • Page 100 Chapter 7. Troubleshooting There is audible sound when the volume is muted. When Speaker Settings is set to External, the volume button and mute function are disabled. Adjust the volume for the external speakers. Audio settings for main speakers are separate from the internal speakers on the product. Changing or muting the volume on the product does not affect an external amplifier(decoder).
  • Page 101 Chapter 7. Troubleshooting Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective. menu is not available. The menu is enabled or disabled depending on the Source mode.
  • Page 102 Chapter 7. Troubleshooting The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. If the sensor light does not turn on, turn the power switch off and then on again on the back of the product. (The power LED lights up red when the screen is switched off.) If the sensor light still does not turn on after the power switch is turned off and then on again, an internal jack may be disconnected.
  • Page 103: Frequently Asked Questions

    Chapter 7. Troubleshooting Frequently asked questions Refer to the user manual for your PC or graphics card for further instructions on adjustment. Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel →...
  • Page 104: Appendix

    Chapter 8. Appendix Appendix Specifications General Model Name ML32E ML55E / ML55E-R Panel Size 32 CLASS (31.5 inches / 80.1 cm) 55 CLASS (54.6 inches / 138.7 cm) Display area 698.4 mm (H) x 392.85 mm (V) (27.5 inches (H) x 15.5 inches (V)) 1209.6 mm (H) x 680.4 mm (V) (47.7 inches (H) x 26.8 inches (V))
  • Page 105 • Hereby, Samsung Electronics, declares that this Monitor is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. • The official Declaration of Conformity may be found at http://www.samsung.com/displaysolutions, go to Support > Search Product Support and enter the model name.
  • Page 106: Powersaver

    Check the frequency when you exchange a CDT product (connected to a PC) for an LCD product. If the LCD product does not support 85Hz, change the vertical frequency to 60Hz using the CDT product before you exchange it with the LCD product. Model Name ML32E / ML55E / ML55E-R Synchronization Horizontal frequency...
  • Page 107 Chapter 8. Appendix • Horizontal frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz. •...
  • Page 108 Chapter 8. Appendix Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Pixel Clock (MHz) Sync Polarity (H/V) VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500 −/+ VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000...
  • Page 109: Responsibility For The Pay Service (Cost To Customers)

    • External impact or drop. • Use of supplies or separatly sold product unspecified by Samsung. Not a product defect • Repair from a person besides an engineer of outsourcing service company or partner Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
  • Page 110: Optimum Picture Quality And Afterimage Burn-In Prevention

    Chapter 8. Appendix Optimum picture quality and afterimage burn-in Black Matrix Colour-Filter Common Electrode prevention (ITO) Optimum picture quality • Due to the nature of the manufacturing of this product, approximately 1 pixel per Source million (1ppm) may be brighter or darker on the panel. This does not affect product Drain performance.
  • Page 111: Preventing Afterimage Burn-In

    Chapter 8. Appendix Preventing afterimage burn-in ‒ Use bright colours of similar brightness. Interval: Change text colour and background colour every 30 minutes. The best way to protect the product from afterimage burn-in is switching the power off or setting the PC or system to run a screen saver when not in use. Also, Warranty FLIGHT TIME FLIGHT...
  • Page 112: License

    Open Source Licence Notice is written only English. 7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the For information on the Open Source Licence Notice, contact the Samsung Customer Symbol together are registered trademarks & DTS Studio Sound is Centre or send email to oss.request@samsung.com.

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