Ford F-150 Owner's Manual page 526

Issue
My Android phone is
connected, my app(s) are
running, I restarted them,
but I still cannot find any
apps.
F-150 (TFC) Canada/United States of America, enUSA, Edition date: 201607, Second Printing
SYNC 3
(If Equipped)
AppLink issues
Possible cause(s)
There is a Bluetooth issue
on some older versions of
the Android operating
system that may cause apps
that were found on your
previous vehicle drive to not
be found again if you did not
switch Bluetooth off.
523
Possible solution(s)
On an iPhone with iOS7+, to
force close an app, double
tap the home button then
swipe up on the app to close
it. Tap the home button
again, then select the app
again to restart it. After a
few seconds, the app should
then appear in SYNC 3's
Mobile App's Menu.
Switch Bluetooth off and
then on to reset it on your
phone. If you are in your
vehicle, SYNC 3 should be
able to automatically re-
connect to your phone if you
press the "Phone" button.