Password Recovery - Swann pro-series hd Instruction Manual

Password Recovery

Click this button to
display your DVR.
Click your DVR to
reveal the MAC
address.
Your DVR's MAC address can be used to reset your DVR's password. To access the MAC ad-
dress, you need to download and install SwannView Plus. Go to (support.swann.com) and
enter "SwannView Plus" in the search field. Download the version relevant to your computer
then double-click to install.
1.
After installation, double-click the "SwannView Plus Client" icon to run then click "Cancel"
to close the wizard.
2. You will now see the device management screen as shown above left. Click "Show Online
Devices".
3.
As shown below left, your DVR will be displayed. Click your DVR to reveal the MAC address.
Write this down without the dashes.
4. Now go to your DVR and enter the MAC address at the password request screen. Click "OK"
when finished.
5.
Your DVR will reboot and the activation screen will appear so you can enter a new password.
6.
Enter a new password. The password has to be a minimum of six characters and can con-
tain a mixture of numbers and letters. Use a password that you are familiar with, but is not
easily known to others. Click "OK" when finished.
7.
Write down your password in the space provided below for safe keeping.
Don't forget to write down your password: __________________________________
3