Swann 2K Series Instruction Manual

1080p smart security system
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2K Series - 1080p
Smart Security System
INSTRUCTION MANUAL

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Summary of Contents for Swann 2K Series

  • Page 1 2K Series - 1080p Smart Security System INSTRUCTION MANUAL...
  • Page 2: Important Information  ������������������������������������������������������������������������������������������ 2 Capture: Capture

    Important Information FCC Verification FCC Regulation (for USA): Prohibition against eavesdropping This equipment has been tested and found to comply with the limits for Class Except for the operations of law enforcement officers conducted under lawful authority, no person shall use, either directly or indirectly, a device operated B digital device, pursuant to part 15 of the FCC Rules.
  • Page 3: Password Recovery

    Password Recovery Forgotten your password? Please do the following: Channel 1 Channel 2 Right-click the mouse on the Live View screen to display the Menu Bar, click the “Start” button (bottom left on the Menu Bar) then click “Setup”. At the password login screen click “Forgot Password” then click “Yes”. After a short moment, you will receive a password reset request email containing your DVR’s MAC address (if it’s not in your inbox, check your junk or spam folder).
  • Page 4: Table Of Contents

    Contents Important Information  ������������������������������������������������������������������������������������������ 2 Capture: Capture  ������������������������������������������������������������������������������������������������� 32 Password Recovery  ����������������������������������������������������������������������������������������������� 3 Capture: Schedule  ����������������������������������������������������������������������������������������������� 33 Live View  ���������������������������������������������������������������������������������������������������������������� System Configuration  ����������������������������������������������������������������������������������������34 Live View Mode  ������������������������������������������������������������������������������������������������������ 7 Display: Display Configuration  ��������������������������������������������������������������������������� 35 Live View Icons & Controls  ����������������������������������������������������������������������������������� 8 Network: Network ...
  • Page 5 Contents Help & Resources  ������������������������������������������������������������������������������������������������ 61...
  • Page 6: Live View

    Live View Channel 1 Channel 2 Live View is the default display mode for your DVR. Each camera connected will be displayed on-screen. You can check Channel 3 Channel 4 the status or operation of your DVR and cameras using the icons and Menu Bar on the Live View screen.
  • Page 7: Live View Mode

    Live View Mode Live View mode is the default display for your DVR. Each camera connected will be displayed (multiple view modes available). You can check the operation of your DVR by using the status icons on the Live View screen. The date and time as well as the name for each camera is also displayed. Channel 1 Channel 2 Status Icons...
  • Page 8: Live View Icons & Controls

    Live View Icons & Controls Menu Bar Status Icons This is the Start button. Click to reveal ad- recent events (up to the last five minutes). This icon indicates that the camera is ditional functions available (see below). being recorded (manually or by motion). Click this to change the volume or mute Four camera view.
  • Page 9 Main Menu The Main Menu is where you control the var- ious actions and options that are available on your DVR. Functions such as Privacy Mask can be enabled to obscure all or part of your image, and the option to change the default motion detection area.
  • Page 10: Menu Layout

    Menu Layout The various functions and options Clicking each category will reveal a number available, are categorised on the left- of tabs or sub-categories that can be changed hand side of the Menu. from their default setting. To exit or access the previous Save changes that have been menu, right-click the mouse.
  • Page 11: Camera Configuration ���������������������������������������������������������������������������������������11 Network: Ddns

    Camera Configuration The camera configuration options are avail- able in the “Display”, “Record”, “Alarm” and “Device” menus that are accessible from the Main Menu. You can change the resolution, bitrate, OSD (on-screen display) position as well as image settings for hue, brightness, contrast and saturation.
  • Page 12: Display: Live

    Display: Live The configuration options available allow you to name each camera relevant to where it has been installed as well as the ability to adjust image settings such as brightness and con- trast. You can also enable covert mode to hide the camera’s image in Live View mode.
  • Page 13 Display: Live 11/04/2019 01:59:02 PM Channel 1 Hue: This changes the color mix of the image. Bright: This changes how light the image appears to be. Contrast: This increases the difference between the blackest black and the whitest white in the image. Saturation: This alters how much color is displayed in the image.
  • Page 14: Display: Privacy Zone  ������������������������������������������������������������������������������������������ 14 Network: Date And Time

    Display: Privacy Zone This function can be used to obscure all or part of your image for privacy (up to four priva- cy masks can be created per camera). You can also use this to minimize false triggers when motion is detected. Areas obscured by a mask won’t be shown live or recorded.
  • Page 15: Enabling A Privacy Mask  ������������������������������������������������������������������������������������� 15 Device: Hdd

    Enabling a Privacy Mask Depending on the number of masks that you want to enable, each mask will be numbered. To reposition the mask, click and hold the mask number then move the mask to the desired location. Click and hold here to To resize the mask, click and hold the bottom right corner of the mask then reposition the mask to resize to the desired size.
  • Page 16: Record: Mainstream  �������������������������������������������������������������������������������������������� 16 Device: S.m.a.r.t

    The number of frames per second (fps) that your DVR will record. The several hours of recorded video, and the bitrate you select for recording will default is 15fps, however you can change this if needed. In the Swann Securi- have an effect on image quality, bandwidth consumption, and hard drive stor- ty app, you can select “MAIN”...
  • Page 17 The default bitrate is 4096Kbps. Change the bitrate if you’re having issues people or objects. streaming to your mobile device via the Swann Security app (when selecting VBR: If you have cameras placed in low traffic areas, VBR is the recommend- “MAIN”...
  • Page 18: Record: Substream

    The number of frames per second (fps) that your DVR will process when this will increase the bandwidth required. Increase the bitrate in small doses streaming to your mobile device via the Swann Security app. For most instanc- until you are satisfied with the image quality.
  • Page 19: Alarm: Detection

    (if this option is enabled) and/or sending push notifications via the Swann Security app. → Use the “Copy” function to apply all set- tings to the other cameras connected.
  • Page 20: Alarm: Detection - Actions

    Click the drop down menu when motion has been detected. to select a time. Push: Push notifications are automatically sent via the Swann Security app. Record (Record Channel & Analog Channels): This option instructs your Click the checkbox if you would like to disable.
  • Page 21: Motion Detection Setup  �������������������������������������������������������������������������������������� 21 Advanced: Maintain

    Motion Detection Setup Click “Clear All” to delete the default motion detection area. To create a new motion detection area, press and hold the left mouse button to select the cell or square that you want to start at, then click and drag to select the area that you want to create.
  • Page 22: Motion Detection Tips  ����������������������������������������������������������������������������������������� 22 Advanced: Events

    Motion Detection Tips Placement of the cameras Place cameras so they are facing areas where people have to walk through to approach your home regardless of where they are headed. A good idea is to place a camera overlooking your front door to capture an image of anyone approaching it for later reference.
  • Page 23: Thermal-Sensing Camera Tips

    Thermal-Sensing Camera Tips If thermal-sensing cameras have been included with your DVR or you have purchased them separately, the following tips will help you in getting the best results from your security system. Your cameras have a built-in PIR (passive infrared motion detector) sensor. This means they can sense movement of warm objects including people, cars and animals.
  • Page 24: Alarm: Deterrent

    Alarm: Deterrent Each camera input on your DVR will be displayed as CH1, CH2, etc. experimentation is recommended to select the best settings. Setup: Light Enable: Click the button to change the default spotlight detection area. The Click the checkbox to enable the camera’s spotlight. entire view of the camera is enabled, however you can select certain areas if Light Duration: Lets you change the length of time the spotlight will remain...
  • Page 25: Spotlight Detection Setup

    Spotlight Detection Setup Click “Clear All” to delete the default spotlight detection area. To create a new spotlight detection area, press and hold the left mouse button to select the cell or square that you want to start at, then click and drag to select the area that you want to create.
  • Page 26: Spotlight Trigger Schedule

    Spotlight Trigger Schedule By default, the spotlight and siren will not trigger between 06:30 a.m. and 04:30 p.m., however you can change this according to your needs. Each square represents 30 minutes. Using the mouse, click on a particular square to change or click and drag the mouse over the squares correspond- ing to your desired time period.
  • Page 27: Device: Ptz

    Device: PTZ → Use the “Copy” function to apply all set- tings to the other cameras connected. → Click “Default” to revert to default settings. → Click “Apply” to save settings. If you have a compatible PTZ camera connected to your DVR, you can use the PTZ controls to move the camera as well as the ability to zoom into an object and to control the level of focus (if available).
  • Page 28 Camera’s On-Screen Display MAIN MENU Channel 1 1 . EXPOSURE  2 . WHITE BAL 3 . WHITE BAL 4 . DAY & NIGHT EXT 5 . NR  6 . SPECIAL  7 . ADJUST  8 . EXIT SAVE &...
  • Page 29: Recording Configuration �����������������������������������������������������������������������������������29 System: Network State

    Recording Configuration The recording configuration options are avail- able in the “Record” and “Capture” menus that are accessible from the Main Menu. From here you can access and change the default recording schedule (presented as a 24 hour 7 days a week grid and is color coded) for each camera connected.
  • Page 30: Record: Record

    Record: Record → Use the “Copy” function to apply all set- tings to the other cameras connected. → Click “Default” to revert to default settings. → Click “Apply” to save settings. Each camera input on your DVR will be displayed as CH1, CH2, etc. Record Enable: When disabled, your DVR will detect motion but it will not record (manual record is also disabled).
  • Page 31: Alarm: Detection

    Alarm: Detection By default, a 24-hour 7 days a week Detection schedule has been enabled for each camera connected. The schedule can be changed to suit your needs and each camera can have a different schedule if needed. The schedule is color coded to represent the event type.
  • Page 32 Capture: Capture As an added feature, you can enable and set a schedule for your DVR to take a snapshot each time an event occurs. This is particularly use- ful for finding motion events quickly and can also be used for different purposes such as time lapse photography.
  • Page 33: Capture: Schedule

    Capture: Schedule Channel: Select a camera that you would like to edit. Each square represents 30 minutes. Using the mouse, select the desired capture mode then click on a particular square to change or click and drag the mouse over the squares corresponding to your desired time period. The same action can also be applied if Normal or Detection capture mode is not required (on one or more sections that have been enabled).
  • Page 34 System Configuration The options available give you complete con- trol on how your DVR is configured and how it operates. Some of the options such as dis- play resolution, time zone, email configura- tion, Daylight Saving and password creation are configured during the Startup Wizard. For experienced network users, your DVR pro- vides options that can be configured to suit your particular requirements.
  • Page 35: Display: Display Configuration

    Display: Display Configuration → Click “Default” to revert to default settings. → Click “Apply” to save settings. Sequence Mode: Select how many video channels you would like to display digitally processed to display the correct aspect ratio. when your DVR is in sequence mode. You can select from one, four or six cameras to display at a time.
  • Page 36: Network: Network

    Network: Network As SwannLink Peer-to-Peer technology is uti- lised to communicate with your network and mobile device, configuration of the network settings is not required. If you have network- ing expertise and require specific settings, you do have the ability to change them. →...
  • Page 37: Main Menu

    Input a name for your email account, for example DVR8-4580V. Ethernet cable or try a different port on your modem or router. Receiver1: Input the email address that you want to send email alerts to. Search “less secure apps” at support.swann.com. Click for contents...
  • Page 38: Network: Email Schedule

    Network: Email Schedule → Use the “Copy” function to apply all set- tings to the other cameras connected. → Click “Default” to revert to default settings. → Click “Apply” to save settings. Channel: Select a camera that you would like to edit. ing to your desired time period.
  • Page 39 Network: DDNS Prior to developing our SwannLink Peer-to- Peer technology, our SwannDNS service was used to connect to your DVR remotely. This service is still active and we recommend cre- ating an account as a means of backup. → Click “Default” to revert to default settings. →...
  • Page 40: Network: Ip Filter

    Network: IP Filter → Click “Default” to revert to default settings. → Click “Apply” to save settings. IP Filtering is a great way to limit access to your network devices for specific groups of IP addresses. For example, if you had a malicious user attacking your network, you could add a filter to prevent access to your devices from a single IP address or from a block of IP addresses.
  • Page 41 Network: Date and Time → Click “Default” to revert to default settings. → Click “Apply” to save settings. Date and Time DST Settings Enable DST: If the date, time and time zone are incorrect, click the relevant dialogue boxes If Daylight Saving applies to your time zone or region, click the and drop down menus to change.
  • Page 42 Device: HDD This function gives you the option of format- ting your DVR’s hard drive, and it will be listed here for selection (if a new hard drive has been installed inside your DVR, you need to format the drive before it can be used). →...
  • Page 43 When performing a test, your DVR will continue to work as normal. In most circumstances, the information here will not be needed for general use of your DVR, however one of our Swann Helpdesk & Technical Support Click for contents...
  • Page 44: Device: Cloud Storage

    On your computer, check your email then click the link within to activate. (don’t log out of your account after sign up). Open the Swann Security app on your mobile device, tap the “Menu” but- Enable: Click the checkbox to enable.
  • Page 45: System: General

    Device Name: Watermark: Click the dialogue box to rename your DVR (if required). By default, the Swann logo is overlaid as a watermark for each camera connected. If this isn’t required, click the drop down menu to disable. Language: Select a language you would like the system menus to be dis- Show Wizard: played in.
  • Page 46: System: Users

    System: Users → Click “Default” to revert to default settings. → Click “Apply” to save settings. To change your DVR’s password, click the “Edit” button. The password has to the “Save” button then click “OK” to confirm. be a minimum of six characters and can contain a mixture of numbers and letters.
  • Page 47 Advanced: Maintain → Click “Default” to revert to default settings. → Click “Apply” to save settings. Default User: Admin is the default user account. If multiple user accounts then click “Save”. Your DVR will reboot and the Startup Wizard will appear have been created, click the drop down menu to disable.
  • Page 48 Swann Security app and activating its internal buzzer. There are three event types that your DVR will detect as an exception.
  • Page 49: Advanced: Auto Upgrade

    Advanced: Auto Upgrade → Click “Default” to revert to default settings. → Click “Apply” to save settings. Auto Upgrade: By default, your DVR will automatically download and install new firmware when available. Click the drop down menu if you would like to disable this feature.
  • Page 50: System Status

    System Status The various status tabs give you an over- view of the various settings and options that have been selected for your DVR to function. Each action that your DVR performs as well as events detected are logged, which you can search and view.
  • Page 51: System: Info

    System: Info This tab displays technical information about your DVR as well as your device ID and QR code. If you call our helpdesk for assistance, our staff may ask you to access this tab to as- sist them in solving any technical issues that you may be having.
  • Page 52: System: Channel Information

    System: Channel Information Displays the Mainstream and Substream settings used for each camera con- nected. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Right-click the mouse to exit.
  • Page 53: System: Record Info

    System: Record Info Displays the recording settings for each camera connected. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Right-click the mouse to exit.
  • Page 54 System: Network State Displays the network settings used by your DVR. If you call our helpdesk for assistance, our staff may ask you to access this tab to assist them in solving any technical issues that you may be having. Right-click the mouse to exit.
  • Page 55: Glossary

    Glossary 3D-Noise Filter: Is an enhanced form of digital noise reduction. The advance- DNS server is automatically provided by your internet service provider. ment in technology enables noise to be filtered even more effectively from Auto-focus: Will adjust the lens of your camera to focus on an object being the image, even in low light conditions.
  • Page 56 Glossary Compound Stream: Indicates that your DVR or NVR is recording video and drive or hard drive to hold data. audio at the same time. Firmware: The software that operates a discrete device (e.g. your smart- Contrast: phone). It is referred to in this way rather than software as it is integral to the This increases the difference between the blackest black and the whitest white in the image.
  • Page 57 Glossary OSD (On-screen Display): MAC Address: Is a unique identifier for network hardware. Can also be used Display information from the camera such as time, as a super password if you have forgotten your current password. date and camera name on-screen. Mainstream: Overscan: Is mainly used on older television sets to display the entire view-...
  • Page 58 Glossary Static DNS: Saturation: This alters how much color is displayed in the image. The higher In some circumstances, your internet service provider may re- the saturation, the more bright and vivid colors will appear. quire you to use a static DNS instead of an auto DNS on your router. Server Port: Substream: Is a logical connection place and specifically, using the internet...
  • Page 59 Glossary VCA (Video Content Analysis): Is a new method for triggering recording and events. This uses the image processing system of the DVR or NVR & camera to set specific triggers for recording (such as line crossing or intrusion). This system does use more processing power, therefore it may not be available on all devices.
  • Page 60: Warranty Information

    Any unit which proves defective during the stated period will be repaired with- out charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres.
  • Page 61 Help & Resources Visit Swann Support Center at support.swann.com. You can register your product for dedicated customer support, download guides, find answers to commonly asked questions, and more. Product Registration Customer Support Product Manuals Frequently Asked Questions Support Community Tell us what you think!

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