Swann PRO-SERIES HD Instruction Manual
8-channel 1080p dvr with 2tb hdd and 4 1080p bullet cameras
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Summary of Contents for Swann PRO-SERIES HD
- Page 1 PRO SERIES HD Digital Video Recorder INSTRUCTION MANUAL...
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Page 2: Important Information
Only a select pose, it is the buyer’s responsibility to be aware of all applicable laws number of staff at Swann Technical Support Telephone Helpdesk can and regulations that prohibit or limit the use of cameras and to comply assist. -
Page 3: Table Of Contents
Contents Important Information Record: Schedule Contents Record: Advanced Chapter 1 - Menu Record: Holiday Menu Layout Manual: Record Chapter 2 - Camera Configuration Chapter 4 - Playback Record: Parameters - Record Playback: Normal Record: Parameters - Substream Playback: Event Camera: OSD Playback: Tag Camera: Image Playback: Smart... - Page 4 Contents Configuration: Network - SNMP Configuration: Network - NAT Configuration: Network - More Settings Configuration: Live View - General Configuration: Live View - View Configuration: Exceptions Configuration: User Chapter 7 - System Maintenance System Maintenance: System Info System Maintenance: Log Information System Maintenance: Import/Export System Maintenance: Upgrade System Maintenance: Default...
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Page 5: Chapter 1 - Menu
Menu The Menu is where you control the various actions and options that are available on the DVR. You can also access previous- ly recorded video for playback and to export to a USB storage device such as a flash drive. To maintain system integrity, a 26-05-2015 9:30:15 Tue 26-05-2015 9:30:15 Tue... -
Page 6: Menu Layout
Menu Layout To access the Menu, right-click the mouse then select “Menu”. Hover the mouse cur- sor over each button to display a description. To exit the Menu click “Exit” or right-click the mouse. To shutdown or reboot the DVR, or simply log out of the current user ac- count, click the “Shutdown”... -
Page 7: Chapter 2 - Camera Configuration
Camera Configuration The camera configuration op- 26-05-2015 9:30:15 Tue tions are available in the “Re- cord” and “Camera” menus Camera 01 that are accessible from the Menu. You can change the reso- lution and bitrate as well as im- age settings for brightness and contrast. -
Page 8: Record: Parameters - Record
Record: Parameters - Record The Parameters func- tion allows change the resolution and bitrate for each camera connected. By default the resolution is 1920 x 1080 which fits in with the capa- bilities of the provided cameras. Camera: Select a camera that you would like to edit. Post-record: Same as above but the DVR will continue recording after an event has occurred. -
Page 9: Record: Parameters - Substream
Record: Parameters - Substream The Substream menu gives you control on how video is streamed to your mobile device or computer using the SwannView Plus app and Windows software. You can change the resolution and bitrate if you’re having issues streaming live video from your DVR. -
Page 10: Camera: Osd
Camera: OSD 26-05-2015 9:30:15 Tue Camera 01 Camera: Select a camera that you would like to edit. pear on-screen. It’s worth having a look at the different settings availa- ble to see what best fits. Camera Name: Select a name for the camera you’ve selected. It can be up to 32 characters in length. -
Page 11: Camera: Image
Camera: Image You can adjust the various image set- tings available to help 26-05-2015 9:30:15 Tue fine-tune the Motion sensitivity. At night, images that you see from the camera may Camera 01 seem to flicker or have increased noise. By tweaking the im- age settings, you can eliminate noise and in- crease image quality. -
Page 12: Camera: Motion
Camera: Motion Whether you’re waiting for an expected event, hoping you don’t spot 26-05-2015 9:30:15 Tue an unwelcome visitor, or just curious about what happens when you’re not around, Mo- Camera 01 tion can be configured to record video and to alert you when move- ment is detected. -
Page 13: Motion Detection Tips
Motion Detection Tips Motion Detection is an essential part of your security system and is the main method used to detect when someone is in your home. When motion has been detected, a signal is sent to your DVR that alerts you to a potential threat in your home. It does this in several ways such as activating its internal buzzer, sending an email and sending an alert to your mobile device or computer. -
Page 14: Camera: Privacy Mask
Camera: Privacy Mask Privacy Mask function can be used if you want to obscure 26-05-2015 9:30:15 Tue part of your image. You can also use this to minimize false trig- gers when movement Camera 01 is detected. Up to four masks can be creat- ed per camera. -
Page 15: Camera: Video Tampering
Camera: Video Tampering Any security system can be vulnerable to attack or image fail- 26-05-2015 9:30:15 Tue ure. Tamper Proofing can be used in sce- narios where someone may cover up the cam- Camera 01 era’s field of view or if they are attempting to tamper with the video signal. -
Page 16: Camera: Video Loss
Camera: Video Loss Video Loss is regarded as a potential alarm event and is considered 26-05-2015 9:30:15 Tue to occur any time the DVR doesn’t receive an active video signal on any of its inputs. When Camera 01 an input has no incom- ing video signal, a “NO VIDEO”... -
Page 17: Camera: Video Quality Diagnostics
Camera: Video Quality Diagnostics Video Quality Diag- nostics enables the DVR to alert you if the 26-05-2015 9:30:15 Tue camera has a blurred image, if there is ab- normal brightness in the image or if there is Camera 02 an unwanted tint in the image due to the light- ing and white balance of the camera (known... -
Page 18: Camera: Ptz
Camera: PTZ 26-05-2015 9:30:15 Tue Camera 01 Consult the user manual included with your camera then match those settings here. If you have a compatible PTZ camera connected to the DVR, use the PTZ Pattern: A Pattern is created by recording the camera’s movements controls to move the camera as well as the ability to zoom into an object along a predefined path. -
Page 19: Camera: Ptz - Creating A Preset
Camera: PTZ - Creating a Preset 26-05-2015 9:30:15 Tue Camera 01 Click the triangle button until you reach the “General” menu. Use the PTZ controls to move the camera to the desired focal position. cess the Preset positions, click the triangle button until you reach the The Zoom and Focus controls can also be used. -
Page 20: Camera: Ptz - Creating A Patrol
Camera: PTZ - Creating a Patrol 26-05-2015 9:30:15 Tue Patrol mode automatically Camera 01 moves the camera using the Preset positions created. When creating multiple Patrol groups (group 1 is the default), click the Point will increase each time you add a Preset position. Patrol dialogue box and change accordingly. -
Page 21: Camera: Ptz - Creating A Pattern
Camera: PTZ - Creating a Pattern 26-05-2015 9:30:15 Tue Camera 01 Click the triangle button until you reach the “General” menu. Use the PTZ controls to move the camera to the desired start position. Click “Stop Pattern” to stop. The Zoom and Focus controls can also be used. You can use the Speed Click the “X”... -
Page 22: Camera: Ptz - Linear Scan
Camera: PTZ - Linear Scan 26-05-2015 9:30:15 Tue Camera 01 Click the triangle button until you reach the “One-touch” menu. Use the Left PTZ control to move the camera to the desired location where you want to set the limit then click “Left Limit”. Use the Right PTZ control to move the camera to the desired location where you want to set the limit then click “Right Limit”. -
Page 23: Chapter 3 - Recording Configuration
Recording Configuration The recording configuration op- tions are available in the “Re- cord” menu that is accessible from the Menu. From here you can access and change the re- cording schedule (default is 24/7 Motion Detection record- ing) for each camera connected as well as enabling a schedule when holidays are taken. -
Page 24: Record: Schedule
Record: Schedule By default, a Motion schedule been enabled for each con- nected camera. You can however change the schedule accord- ing to what fits in with your needs. The schedule is presented as a 24-hour 7 days a week grid and is colour coded to represent the event type. -
Page 25: Record: Advanced
Record: Advanced With the Overwrite function enabled, the DVR will record over previously saved files stored on the hard drive. The DVR will always record over the oldest files on your hard drive first. It’s advisable to leave this function enabled as the DVR will always be able to record events as they happen. -
Page 26: Record: Holiday
Record: Holiday There are times when you don’t want the DVR to record using its de- fault recording sched- ule. Perhaps you re- quire it to record more, or less, or just at dif- ferent times. The Hol- iday function allows you to define periods of time where the DVR will employ an alterna-... -
Page 27: Manual: Record
Manual: Record This particular func- tion allows override any default recording schedule in place. The record- ing schedule for each camera connected can be changed. The green “ON” button indicates that each camera has a recording schedule enabled. The red “OFF” button indicates that each camera has no recording schedule enabled and the yellow “ON”... -
Page 28: Chapter 4 - Playback
Playback 23-11-2015 10:25:17 Mon The Playback function gives you the ability to search and play previously recorded videos that are stored on the DVR’s hard drive. You have the choice of Camera 01 selecting either Normal, Event, Tag or Smart Playback. When playing videos, you can add 23-11-2015 08:24:47 Mon Tags to help you identify people... -
Page 29: Playback: Normal
Playback: Normal Select from one or more Normal Playback gives camera(s) that you the ability to play 23-11-2015 10:25:17 Mon would like to display for video from one or more playback. camera(s) on a given day. The blue segments located on the timeline (underneath the video) indicate Normal... -
Page 30: Playback: Event
Playback: Event Select from one or more Event Playback gives camera(s) that you would you the ability to search 23-11-2015 08:24:47 Mon like to search on. Select for video footage that a start time & date and has one or more events end time &... -
Page 31: Playback: Tag
Playback: Tag Select from one or more Playback will camera(s) that you would isolate events based 23-11-2015 08:24:47 Mon like to search on. Input the on the Tag information Tag name (be careful as it that has been applied is case sensitive), select a to a particular video. -
Page 32: Playback: Smart
Playback: Smart Select from one or more Smart Playback allows camera(s) that you to define a specific 23-11-2015 10:42:58 Mon would like to display for area of the video which playback. then makes it easier to find what you are searching for. - Page 33 Playback: Smart (cont.) 23-11-2015 10:42:58 Mon 23-11-2015 10:42:58 Mon Camera 01 Camera 01 Click “Clear All” to remove the current defined area. 23-11-2015 10:42:58 Mon Click and drag to select the area that you want to define. Multiple ar- eas can be defined. Click the “Search” button to start searching. The video will automatically start playing.
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Page 34: Chapter 5 - Export
Export The Export function gives you the ability to save important events to a USB storage device such as a flash drive. As the Overwrite option is enabled by default, it’s important to back- up these important events be- fore they are overwritten. You can play these video files either on your DVR or your computer. -
Page 35: Export: Normal
Export: Normal 23-05-2015 3:19:52 Mon Camera 01 Video files fitting your search criteria will be displayed. A thumbnail is visible displaying the first frame of the file. Analog: Click this to select all cameras or select one or more cameras Double-click a file to play. -
Page 36: Export: Event
Export: Event This function is specific to exporting Motion events only. Click the checkbox to select a video. You can click the “Details” button to display a thumbnail of the video. Double-click the file to play. Major Type: Leave this on “Motion”. Click the “Quick Export”, select a save location then click “Export”. -
Page 37: Chapter 6 - Configuration
Configuration The options available give you complete control on how the DVR is configured and how it operates. Some of the options such as Resolution, Time Zone, Email, Password creation and Daylight Saving are configured during the Setup Wizard. For experienced network users, the DVR provides options that can be configured to suite your par-... -
Page 38: Configuration: General - General
Configuration: General - General The settings for Lan- guage, Resolution, Time Zone, System Date & Time and Day- light Saving (DST) are configured during the Setup Wizard. System Time: Language: The language that the DVR’s menus, alerts and other com- You can manually set the time if it is incorrect. -
Page 39: Configuration: General - Dst Settings
Configuration: General - DST Settings Enable DST: Enable this setting if you would like the DVR to adjust the time when Daylight Saving begins. From & To: Here you can define when Daylight Saving applies to your location. There are many different standards for Daylight Saving, which can vary dramatically even in the same time zone, so you’ll need to tell the DVR when it applies to you. -
Page 40: Configuration: General - More Settings
Configuration: General - More Settings Device Name: The name that the DVR considers to be its own and what it will use to register an IP address with your router. You can change this to something more relevant or leave the default name. Device No.: The device number of the DVR. -
Page 41: Configuration: Network - Extranet Access
Configuration: Network - Extranet Access Prior to developing our SwannLink P2P tech- nology, our SwannDNS service was used to connect to your DVR remotely. This service is still active and we recommend creating an account as a means of backup. For now, ignore the “Current State:ERROR”... -
Page 42: Configuration: Network - General
Configuration: Network - General Network configura- tion is not required when using Swann- Link P2P for local or remote access. All that is required is a physi- cal connection to your router or wireless ac- cess point. Most of the settings here are recommended for ad- vanced users only. -
Page 43: Configuration: Network - Pppoe
Configuration: Network - PPPOE PPPOE is an advanced protocol that allows the DVR to be directly con- nected to the Internet via a DSL modem. This is an option for advanced users only. Username: Enter the username for your DSL account provider. Password: Enter the password for your DSL account provider. -
Page 44: Configuration: Network - Ntp
Configuration: Network - NTP The NTP (Network Time Protocol) function allows the DVR to automati- cally sync its clock with an on-line server and gives it the ability to con- stantly have an accurate time setting. Obviously this is very important for a security system and is enabled by default. -
Page 45: Configuration: Network - Email
Configuration: Network - Email As you would have configured an email account for the DVR during the Setup Wiz- ard, an explanation of the various functions available will not be covered here. However, there are two options that were not availa- ble to select during the configuration. -
Page 46: Configuration: Network - Snmp
Configuration: Network - SNMP SNMP (Simple Network Management Protocol) is an Internet protocol for managing devices over an IP network. It is mainly used in network management systems to monitor network attached devices. For the day-to-day function of the DVR, SNMP is not required to be enabled. •... -
Page 47: Configuration: Network - Nat
Configuration: Network - NAT In most circumstances there is no need to change the settings here. The Server Port: This is the internal port that the DVR will use to send infor- following is for advanced users only. mation through. This particular port number (8000) is not used by many devices, however if you have another DVR-like device, you may need to Enable UPnP: Click the checkbox to enable. -
Page 48: Configuration: Network - More Settings
Configuration: Network - More Settings Alarm Host IP: This feature is not supported. Alarm Host Port: This feature is not supported. Multicast IP: This feature is not supported. Any changes to the “Server Port”, “HTTP Port” and “RTSP Port” on the previous tab will be reflected here. -
Page 49: Configuration: Live View - General
Configuration: Live View - General Video Output Interface: As the DVR has a VGA and HDMI output, this Event screen. cannot be changed. • Don’t forget to click “Apply” to save settings. Live View Mode: 3 x 3 is the default mode and will display up to 8 video •... -
Page 50: Configuration: Live View - View
Configuration: Live View - View In the View tab, you can change the display order of each camera con- and “Previous” buttons to change the viewing windows available. The nected. page numbers displayed will change depending on which Live View mode you have selected. -
Page 51: Configuration: Exceptions
Configuration: Exceptions An Exception is any de- viation from the DVR’s normal behaviour. The DVR can alert you in multiple ways such as sending an email, alerting you via the SwannView Plus Win- dows software activating its internal buzzer. Enable Event Hint: When an Event occurs, a message will appear on- Illegal Login: When the DVR detects an incorrect login. -
Page 52: Configuration: User
Configuration: User We recommend enabling password protection for the admin account as it has access to all aspects of the DVR’s operation. Click “Edit” to change the password. Input your old password, enable “Change Password” and then input your new password. Click “OK” to save. -
Page 53: Chapter 7 - System Maintenance
System Maintenance System Maintenance gives you an overview of the various set- tings and options that have been selected for the DVR to function. Each action that the DVR performs as well as events detected are logged, which you can search, view and export. You can also install a firmware upgrade when available, for- mat the hard drive and perform... -
Page 54: System Maintenance: System Info
In most circumstances, the information here and in the subsequent tabs will not be needed for general use of the DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance. -
Page 55: System Maintenance: Log Information
System Maintenance: Log Information Each action that the DVR performs as well as events detected are logged, which you can search, view and ex- port to a USB storage device. Log Search Log Export Select the search conditions to refine your search including the start To export all log files without searching, click the “Log Export”... -
Page 56: System Maintenance: Import/Export
System Maintenance: Import/Export This function gives you the option to import or export your current configuration settings. This comes in handy as it will save you time configuring the DVR after performing a fac- tory reset. Exporting your configuration settings Insert your USB storage device to the USB port. -
Page 57: System Maintenance: Upgrade
System Maintenance: Upgrade When new firmware is released, you can use this function to install the upgrade. Insert your USB storage device to the USB port. Select the location of the file then click “Upgrade”. The DVR will re- start when finished. FTP: We don’t recommend using this option in case the DVR is discon- nected from your network during the upgrade. -
Page 58: System Maintenance: Default
System Maintenance: Default This functions allows you to factory reset the DVR in case of error. There are two options available. The first option will reset all parameters including network and user settings. The second option will reset all parameters except network and user settings. -
Page 59: System Maintenance: Net Detect
In most circumstances, the information here and in the subsequent tabs will not be needed for general use of the DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance. -
Page 60: System Maintenance: Hdd Detect
In most circumstances, the information here and in the subsequent tabs will not be needed for general use of the DVR, however one of our Swann Helpdesk & Technical Support staff may ask you to access this if you call for assistance. -
Page 61: Hdd: General
HDD: General This function allows you to initialize the hard drive inside the DVR. Initializing will format the drive and erase any data that is on there. You also have the option of adding a NAS (network attached storage) device that the DVR can record to. -
Page 62: Hdd: Advanced
HDD: Advanced Record on HDD Group: This function allows you to configure a quota on the hard drive for each In Group mode, select which camera is allocated camera that is connected to the DVR. Each camera can be allocated a to hard drive 1 or 2 (if you have multiple hard drives installed). -
Page 63: Manual: Video Quality Diagnostics
Manual: Video Quality Diagnostics Diagnose: If you have Video Quality Diagnostics enabled on one or more cameras, click this button to display the diagnostic result and diagnostic time for each camera selected. • Click the “Back” button to go back to the Menu. -
Page 64: Warranty Information
You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. -
Page 65: Helpdesk & Technical Support
Helpdesk & Technical Support Technical Support E-mail: tech@swann.com Telephone Helpdesk USA Toll Free 1-800-627-2799 USA Parts & Warranty 1-800-627-2799 (M-F, 9am-5pm US PT) AUSTRALIA 1800 788 210 NEW ZEALAND Toll Free 0800 479 266 0808 168 9031 M8075231115E | © Swann 2015...