Trouble Shooting; General Tv Issues; Tv Channel Issues; Picture Issues - Philips 24PFD4501/30 User Manual

9 Trouble Shoot-
ing
This section describes the commonly
encountered issues and accompanying solutions.

General TV Issues

The TV does not switch on:
• Disconnect the power cable from the
power outlet. Wait for one minute before
reconnecting it.
• Check that the power cable is securely
connected.
The remote control is not working properly:
• Check that the remote control batteries
are correctly inserted according to the +/-
orientation.
• Please replace the remote control batteries
if they are flat or weak.
• Clean the remote control and TV sensor
lens.
The standby light on the TV blinks red:
• Disconnect the power cable from the
power outlet. Wait until the TV cools down
before reconnecting the power cable. If the
blinking continues to occur, please contact
Philips Customer Care Centre.
You forgot the code to unlock the TV lock
feature
• Enter '3448'.
The TV menu is displayed in the wrong language.
• Change the TV menu to your preferred
language.
When turning the TV on/off or to standby, you
hear a creaking sound from the TV chassis:
• No action is required. The creaking sound
is normal expansion and contraction of the
TV as it cools down and warms up. This
does not impact performance.
24 EN-GB

TV Channel Issues

Previously installed channels do not appear in
the channel list:
• Check that the correct channel list is
selected.

Picture Issues

The TV is on, but there is no picture:
• Check that the antenna is properly
connected to the TV.
• Check that the correct device is selected
as the TV source.
There is sound but no picture:
• Check that the picture settings are
correctly set.
There is poor TV reception from an antenna
connection:
• Check that the antenna is properly
connected to the TV.
• Loudspeakers, unearthed audio devices,
neon lights, high buildings and other large
objects can influence reception quality.
If possible, try to improve the reception
quality by changing the antenna direction
or moving devices away from the TV.
• If reception on only one channel is poor,
please fine tune this channel.
There is poor picture quality from connected
devices:
• Check that the devices are connected
properly.
• Check that the picture settings are
correctly set.
The TV did not save your picture settings:
• Check that the TV location is set to the
home setting. This mode offers you the
flexibility to change and save settings.
The picture does not fit the screen; it is too big
or too small:
• Try using a different picture format.
The picture position is incorrect:
• Picture signals from some devices may not
fit the screen correctly. Please check the
signal output of the device.