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10 Trouble
Shooting
This section describes the commonly
encountered issues and accompanying
solutions.
General TV issues
TV set cannot be started:
•
Disconnect the power cord plug from the
power outlet. Reconnect it one minute
later.
•
Check that the power cord is firmly
connected.
The remote control does not function
normally:
•
Check that the +/- poles of the remote
control battery are installed properly.
•
If the remote control batteries are
exhausted or leak, please replace it.
•
Clean the remote control and TV sensor
lens.
The TV standby light is blinking in red:
•
Disconnect the power cord plug from the
power outlet. Wait until the TV set cools
down and then reconnect the cable. If the
flashing still occurs, please contact the
Philips customer service center.
Forget the code to unlock the TV lock:
•
Input '8888'.
The TV menu's display language is wrong:
•
Change the TV menu to the desired
language.
Hear a squeak in the TV box after turning on/
off the TV to standby state:
•
You need not perform any action.
Squeaking is a normal sound given from
normal dilatation of the TV set during
cooling and warming. This will not affect
performance.
TV channels have problems
The previous channel installed does not
appear in the channel list:
•
Check that the selected channel list is
correct.
Picture problem
The TV is on, but has no picture:
•
Check that the antenna is not properly
connected to the TV.
•
Check that a correct device is selected as
the TV signal source.
There is no sound nor picture:
•
Check that the picture settings are
correct.
Antenna connection causes bad reception of
the TV set:
•
Check that the antenna is not properly
connected to the TV.
•
Loudspeakers, unearthed audio devices,
neon lights, high buildings and other large
objects can affect the reception quality.
If possible, try improving the reception
quality by changing the antenna direction
or keeping the above device away from
the TV set.
•
If there is only one channel having poor
reception, please fine tune this channel.
Poor picture quality of the device connected
thereto:
•
Check the connection of the device.
•
Check that the picture settings are
correct.
The TV set has no settings for saving pictures:
•
Check the TV location is set to home
settings. This mode gives you the
flexibility to change and save settings.
The picture does not fit on the screen, too
large or small:
•
Try using a different picture format.
The picture position is not correct:
•
The picture signal in some devices may
not fit the screen correctly. Check the
signal output of the device.
EN-GB
23
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