Repacking Idirect 3000 Series™ Satellite Routers - iDirect 3000 series Installation And Safety Manual

4.6 Repacking iDirect 3000 series™ Satellite Routers
If your system is damaged, or if you need to move the chassis to another location, you
need to repack it in the original shipping boxes.
To repack your system:
1 Remove all cabling connected to the IDU and ODU.
2 Place the IDU or ODU inside the original foam cutout in the shipping box.
3 Properly seal the box with packing tape.
For warranty service, obtain a Return Material Authorization (RMA) number from your
reseller or iDirect prior to shipping. If you are a direct customer of iDirect, you may
contact the iDirect TAC directly to obtain an RMA number and shipping instructions.
Follow the shipping instructions, complete the RMA form, and attach the form to the
outside of the shipping box. The external Power Supply must be included when
returning the IDU.
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