Troubleshooting - ICM Controls i3 2010WR Installation, Operation & Application Manual

Symptom
No display
System fan does not come on properly
No response with first button press
Program schedule activates at wrong time
Thermostat turns on/off too frequently
Thermostat does not follow program
Fan runs continuously
Room temperature is not correct
LOCK displays when any button is
pressed
on display instead of room
temperature
Heat or Cool not coming on
Remote Sensor displays
OVERRIDE displays
Thermostat ID location
not displayed on thermostat
No outputs activate upon power-up
30

Troubleshooting

Check for 24 VAC at thermostat; display is blank when 24 VAC is not present.
Verify wiring is correct, check heat source (Gas/Electric) in Configuration
(see Section 7, Page 14).
Press to activate touch icons.
Check time (AM/PM) set on thermostat (see Setting the Time & Date, Page 22).
Adjust temperature differential (see Configuration Mode Setting, Pages 12-13).
Verify the schedule is on
Press and set to auto
Calibrate thermostat (see Configuration Mode Setting, Section 17, Page 17).
If remote sensor is used, check S1 and S2 terminal connections.
Thermostat has the button lockout function activated
(see Lockout & Unlock Feature, Page 11).
Check for a bad connection at S1 and S2 terminals, if used
(see Configuration Mode Setting, Section 19, Pages 18).
Verify wiring is correct, gently pull on each wire to verify there is a good connection at
terminal block.
Check remote sensors temperature at
Program schedule is in temporary override, it will return to schedule at next transition time.
The thermostat ID is attached to the front of this book, as well as on the back of the
thermostat above the terminals.
Reconnect thermostat as if for the first time.
Upon Power-up the thermostat will not activate outputs for four minutes. To bypass the
output lockout, change the setpoint temperature in heat or cool mode on the thermostat,
by the temperature differential.
Remedy
: check time (AM/PM); check if in program override.
. is continuous run.
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