ZyXEL Communications ZyWALL 110 Handbook & Instructions page 69

must use the same Username and Password as configured in the ZyWALL/USG to
establish the SSL VPN tunnel.
Figure 108
10
If you have uploaded a logo to show on the SSL VPN user screens but it does not
display properly, check if the logo graphic is in GIF, JPG, or PNG format. The graphic
should use a resolution of 103 x 29 pixels to avoid distortion when displayed. The
ZyWALL/USG automatically resizes a graphic of a different resolution to 103 x 29
pixels. The file size must be 100 kilobytes or less. Transparent background is
recommended.
11
If users can log into the SSL VPN but cannot see some of the resource links, check
the SSL application object's configurations.
12
If the ZyWALL/USG redirects the user to the user aware screen, check whether the
user account is included in an SSL VPN access policy or not.
13
If you have changed the HTTP/HTTPS configuration, the SSL VPN network extension
sessions will be disconnected. The sessions need to be reconnected if this happens.
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