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TeleEye GX684 User Manual

Hd digital video recorder
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GX Series
HD Digital Video Recorder
GX684 / GX689 / GX6816
User Guide

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Summary of Contents for TeleEye GX684

  • Page 1 GX Series HD Digital Video Recorder GX684 / GX689 / GX6816 User Guide...

  • Page 2: Table Of Contents

    Contents 1.Introduction..........................1 1.1. Package Contents......................2 1.2.Functional Features......................3 1.3. Convention Used in This Manual..................3 1.4. Hardware Feature......................4 1.4.1. Front View......................4 1.4.2. Back View......................5 2. Hard Disk Installation, Formatting and Scanning..............7 2.1. Hard Disk Installation......................7 2.2. Hard Disk Formatting.......................10 2.3. Hard Disk Scanning......................10 3.
  • Page 3 4.4.3.9. HDD Fault....................92 4.4.3.10. System Restart..................92 4.4.4. Event Action......................93 4.4.4.1.Recording ....................93 4.4.4.2. Switch.....................94 4.4.4.3.Dialback....................95 4.4.4.4. E-mail......................96 4.4.4.5. SMS .......................97 4.4.4.6. Buzzer ....................97 4.4.4.7. Event LED....................97 4.4.4.8. Live Camera...................98 4.4.4.8. PTZ......................98 4.4.5. Footage Extraction.....................99 4.4.6. Throughput Control..................100 4.4.7. Switch Control....................101 4.4.8. Time Synchronization..................101 4.4.9.
  • Page 4 5.4.4.6. Power Failure..................122 5.4.4.7. Disk Usage...................123 5.4.4.8. Disk Fault....................123 5.4.4.9. System Restart..................124 5.4.5. Event Action......................124 5.4.5.1. Recording.....................125 5.4.5.2. Switch....................125 5.4.5.3. Dialback....................126 5.4.5.4. E-mail....................127 5.4.5.5. SMS......................127 5.4.5.6. Buzzer ....................128 5.4.5.7. Event LED.....................128 5.4.5.8. Live Camera..................128 5.4.5.9. PTZ.......................129 5.4.6. Pan Tilt Zoom....................129 5.4.7.
  • Page 5 Signal Communications Limited. TeleEye is a trademark of Signal Communications Limited and is registered in China, European Communities, Hong Kong, US and other countries. All other trademarks are the property of their respective owners.

  • Page 6: Introduction

    PAGE 1 Section 1: Introduction TeleEye GX680 is a range of HD digital video recorders, which is specially designed for dedicated and shared network architecture. All GX models support real-time HD recording up to the maximum frame rate of 480 fps.

  • Page 7: Package Contents

    User Guide PAGE 2 1.1. Package Contents Make sure the following items are included within the package. 1. TeleEye GX HD digital 3. Registration 2. Warranty video recorder code sheet card 4. HDD recommendation 5. Mouse 6. Power Adaptor sheet 7.

  • Page 8: Functional Features

    1.2. Functional Features Independent & efficient HD recording stream • 1080p/720p HDTV resolution • Support TeleEye MX, MP and NX series, IP cameras conform to ONVIF profile S • Video recording up to 400/480 fps • Configurable recording frame rate •...

  • Page 9: Hardware Feature

    User Guide PAGE 4 1.4. Hardware Feature 1.4.1. Front View 1. Notification LEDs Description Light up when power on Light up when performing recording Blink when an event is triggered 2. Main control buttons Button Description Select camera / Enter password Quick button for recording Display next cameras / Start sequential mode...

  • Page 10: Back View

    For mouse control, firmware upgrade, footage extraction, setting import/export 1.4.2. Back View 2 3 4 5 1. Power switch Switch on or off the TeleEye GX HD Digital Video Recorder • 2. Power input (16V DC) Power supply to TeleEye GX...
  • Page 11 User Guide PAGE 6 3. RS-485 in/out port : 2-way terminal block for connecting a keyboard controller to control a PTZ • camera : 2-way terminal block for connecting a PTZ camera • 4. Rear USB port For mouse control, firmware upgrade, footage extraction, setting import/export •...

  • Page 12: Hard Disk Installation, Formatting And Scanning

    User Guide PAGE 7 Section 2: Hard Disk Installation, Formatting and Scanning 2.1. Hard Disk Installation Hard disk is required in recording, video playback and keeping different types of log. Follow the steps below for disk installation. A hard disk recommendation list has been included in the package as a reference.
  • Page 13 User Guide PAGE 8 4. Loosen the screws of the hard disk holder. 5. Insert HDD into one of the available holders. Maximum 4 HDD can be installed. 6. Mount the HDD to the holder with attached screws.
  • Page 14 User Guide PAGE 9 7. Remount the hard disk holder to TeleEye GX. 8. Connect the SATA cable to the HDD.

  • Page 15: Hard Disk Formatting

    Another purpose of disk formatting is to clean up recording space and redeem the file allocation. An unrecognized hard disk will be formatted automatically after TeleEye GX starts up. Formatting will erase all data inside the disk. Hence make sure that important data has been backed up before performing this function.

  • Page 16: Setup For Local And Remote Monitoring

    If there is no hard disk installed, Recording and Playback are not functional 2. Connect cameras to the video ports of TeleEye GX 3. Connect a monitor to the VGA output of TeleEye GX 4. Plug in the power adaptors to TeleEye GX, cameras and monitors.

  • Page 17: Setup For Lan Connection

    User Guide PAGE 12 5. Switch on the power of TeleEye GX. A startup screen will appear on the connected monitor. 6. If all installed hard disks are not in TeleEye GX recognized format, they would be formatted automatically when startup completes.
  • Page 18 4. Connect TeleEye GX to the network switch. 5. Switch on the power switch of TeleEye GX. 6. If all installed hard disks are not in TeleEye GX recognized format, they would be formatted automatically when startup completes. Setup Procedures on PC Side: 1.
  • Page 19 A web browser should be opened automatically. The first 3 fields of IP address of the PC should be the same as that of TeleEye 6. Besides accessing through IP Setup Utility, user can also open a web browser and type the IP address plus port number in the format http://IPAddress:PortNumber (e.g.
  • Page 20 User Guide PAGE 15 7. By default, user name is “admin”. Enter password and press [Connect]. (The default administrator password is “0”+“digits of serial number”. There is an example: Serial Number :GXS11529 User Name : admin Default Password : 011529 Details can be found in the registration code sheet) 8.

  • Page 21: Setup For Broadband Internet Connection

    User Guide PAGE 16 3.3. Setup for Broadband Internet Connection Equipment: TeleEye GX HD Digital Video Recorder and its power adaptor • Cameras and their power adaptors • CAT-5 cable • Network switch or router • • PC Requirements: CPU: Intel ® Core i3 Processor •...
  • Page 22 4. Connect TeleEye GX to the network switch. 5. Switch on the power of TeleEye GX. 6. If all installed hard disks are not in TeleEye GX recognized format, they would be formatted automatically when startup completes. Setup Procedures on PC Side: 1.
  • Page 23 The DNS setting is used for sureLINK, time synchronization and e-mail notification. 6. Reconnect the digital video recorder to the Internet network. 7. Configure other network settings for TeleEye GX and the PC if necessary, such as router port mapping, firewall, etc. Please refer to the manual of the router.
  • Page 24 User Guide PAGE 19 9. By default, user name is “admin”. Enter password and press [Connect]. (The default administrator password is “0”+“digits of serial number”. There is an example: Serial Number :GXS11529 User Name : admin Default Password : 011529 Details can be found in the registration code sheet) 10.

  • Page 25: Local Operation

    User Guide PAGE 20 Section 4: Local Operation 4.1. Icons Description When observing video from local monitor, icons may be shown on the screen. Each of the icons has its special meaning. A summary of their meanings can be found in the following table.

  • Page 26: Osd Menu

    User Guide PAGE 21 4.2. OSD Menu Most local operations are controlled through the on screen display (OSD) menu. A detail explanation on its operation and structure will be given in this section. 4.2.1. OSD Menu Operation User can connect a mouse to the USB port or use the control buttons on the front panel to perform different operations.
  • Page 27 User Guide PAGE 22 B. By Mouse Enter a sub-menu. Select a value for menu option. Double click on a recording log to select playback cameras. (Left click) Double click on a system log to perform searching. Double click on an IP filtering entry to edit. Used to open and close the OSD menu, or navigate backward to previous menu.

  • Page 28: Osd Menu Structure

    User Guide PAGE 23 4.2.2. OSD Menu Structure Local operations are performed through the OSD Menu. The menu architecture and brief description on each option will be given in this section. [Screen Selection] This menu is for mouse operations and can only be opened by right clicking the mouse. Camera Selection Panel Show currently displaying cameras Click to display selected camera in full screen...
  • Page 29 User Guide PAGE 24 [Screen Selection] [Recording] Recording Quick menu for selecting recording mode :Disable recording • :Enable recording of all cameras • Schedule :Enable schedule recording • [Main Menu] HDD/Recording Change recording and hard disk settings System Log Display event, connection, operation and setting log System View server information Change system settings (e.g.
  • Page 30 User Guide PAGE 25 [Main Menu] [HDD/Recording] Disk Management View hard disk information Format, scan or turn on/off disk Recording Mode Select recording mode :Disable recording • :Enable recording of all cameras • Schedule :Enable schedule recording • Image Size Set recording resolution :1920x1080 or 1280x720 •...
  • Page 31 User Guide PAGE 26 [Main Menu] [HDD/Recording] [Disk Management] Format Format the selected hard disk * Turn on/off Turn on hard disk for recording purpose * Scan All Scan all installed hard disks * Format All Format all installed hard disks * For execution, a local password of current user is required in advanced mode [Main Menu] [HDD/Recording]...
  • Page 32 User Guide PAGE 27 [Main Menu] [HDD/Recording] [Schedule Recording] [Add] Weekdays Select the weekdays to apply the schedule Start Time Set the start time of the schedule End Time Set the end time of the schedule Camera Select the cameras to apply the schedule Frame Rate Set recording frame rate of the schedule (not applicable for Custom frame rate)
  • Page 33 User Guide PAGE 28 [Main Menu] [HDD/Recording] [Recording Retention] Enable Enable / disable recording retention Retention Period Remove recorded video after selected days Schedule Time for Retention Remove recorded video at selected time [Main Menu] [HDD/Recording] [Recording Recording] Press “MENU” button can hide or display progress bar during recovering. Start recover (local password of current user is required in advanced mode ) CANCEL...
  • Page 34 User Guide PAGE 29 [Main Menu] [System Log] [Event Log] Date/Time Show event date and time Show event channel number Status Show event status Trigger :Event triggered • Reset :Event reset • Tamper :Event tampered • :System armed • Disarm :System disarmed •...
  • Page 35 User Guide PAGE 30 [Main Menu] [System Log] [Connection Log] Date/Time Show connection date and time Access Show IP of the remote host Status Show connection status Remark Show type of connection Dial in :Triggered by user • Dial back :Triggered by dialback action •...
  • Page 36 User Guide PAGE 31 [Main Menu] [System Log] [Setting Log] Date/Time Show date and time of the change Setting Show setting that is changed Show channel number of setting if available Remark Show new value of the setting Access Show IP of the remote host or “Local” for local host User Show the user performed the change Show previous / next page of log...
  • Page 37 User Guide PAGE 32 [Main Menu] [System Log] Any Log [Search Log] Press enter or double click on any log entry to enter [Search Log] menu. Date Set the search date Time Set the search time Search for log closest to the date and time [Main Menu] [System Log] [Event Log]...
  • Page 38 User Guide PAGE 33 [Main Menu] [System] Information Display general information of the digital video recorder Registration Checking Enable / disable remote registration check Built In Web Server Enable / disable built in web server Language Set display language Video Network Mode Change video network mode Shared Network Setting Change shared network mode settings...
  • Page 39 User Guide PAGE 34 [Main Menu] [System] [Server Information] Server Name Display name of the digital video recorder Model Name Display model of the digital video recorder Serial Number Display serial number of the digital video recorder Firmware Version Display firmware version of the digital video recorder CPLD Version Display CPLD version Display IP address of the digital video recorder...
  • Page 40 User Guide PAGE 35 [Main Menu] [System] [Camera Setting] Camera Select a camera Installed Enable / disable the video channel Name Change the name of camera Swap Position Adjust the swap position Brightness Set video brightness Contrast Set video contrast Saturation Set video saturation Sharpness...
  • Page 41 User Guide PAGE 36 Day Night Set the day night mode to match the environment Auto :Auto adjustment • :Day mode only (color) • Night :Night mode only (black and white) • Sense Up Set video to sense up Lens Zoom Set camera lens zoom OPTICAL ZOOM :support optical zoom only...
  • Page 42 User Guide PAGE 37 [Main Menu] [System] [Network Setting] Auto IP Enable / disable auto IP from DHCP IP Address Set IP address of the digital video recorder Port Set port number of the digital video recorder Subnet Mask Set subnet mask of the digital video recorder Gateway Enable Enable / disable the gateway Gateway...
  • Page 43 User Guide PAGE 38 [Main Menu] [System] [Network Setting] [sureLINK Setting] Enable Enable / disable sureLINK function sureLINK Address Set the sureLINK address of the digital video recorder Refresh Period Set the sureLINK refresh rate [Main Menu] [System] [Network Setting] [IP Filtering] Mode Set the IP filtering mode...
  • Page 44 User Guide PAGE 39 [Main Menu] [System] [Network Setting] [IP Filtering] [Filtered IP Address] Show the IP filtering entry number Start IP Address Show starting IP of the filtered IP range End IP Address Show ending IP of the filtered IP range Add an IP filtering entry Delete Delete the selected IP filtering entry...
  • Page 45 User Guide PAGE 40 [Main Menu] [System] [Network Setting] [IP Filtering] [Filtered IP Address] [Edit IP Filter] Press enter or double click on an existing entry to enter [Edit IP Filter] menu. Start IP Address Change starting IP of the filtering range End IP Address Change ending IP of the filtered range Edit...
  • Page 46 User Guide PAGE 41 Enable Enable/ disable 3G modem Dialup By Set dialup mode SMS EVENT :Dialup triggered by sms message • STARTUP :Dialup after GX startup • Active Profile Set profile for 3G dialup Profile Setting Change profiles settings Dialup Test Start dialup test UPGRADE DRIVER...
  • Page 47 User Guide PAGE 42 [Main Menu] [System] [External Keyboard] Support External Keyboard Display support of external keyboard Server ID Set DVR id for PTZ control RS-485 Baud Rate Set RS-485 input baud rate [Main Menu] [System] [Privacy Mask ] User can draw privacy mask by mouse or buttons Camera Selected video channel...
  • Page 48 User Guide PAGE 43 [Main Menu] [System] [General PTZ Setting] Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol [Main Menu] [System] [Display Setting] Server Name Set name of video server Date Time Position...
  • Page 49 User Guide PAGE 44 [Main Menu] [System] [Audio Setting] Hardware Support Display audio feature is supported by video server Channel Set input audio channel Channel Installed Enable /disable audio selected input channel Channel Source Select source of audio BUILT IN : use video server on board audio input •...
  • Page 50 User Guide PAGE 45 [Main Menu] [System] [System Upgrade] Progress Bar Display the upgrade progress Upgrade Upgrade the firmware from USB flash device [Main Menu] [System] [Import /Export] Import Import settings from USB flash device Export Export settings to USB flash device...
  • Page 51 User Guide PAGE 46 [Main Menu] [System] [Import /Export] [Export] Video Export camera settings if selected Recording Export recording settings if selected Switch Export switch settings if selected Date/Time Export date/time settings if selected Connection Export network settings if selected Event Handler Export event settings if selected E-mail/Dialback...
  • Page 52 User Guide PAGE 47 [Main Menu] [Event Status] Alarm Trigger Show alarm trigger status Alarm Tamper Show alarm tamper status Motion Show motion status Video Loss Show video loss status Arm/Disarm Tamper Show arm/disarm tamper status Security Switch Tamper Show security switch tamper status System Tamper Show system tamper status Power Failure...
  • Page 53 User Guide PAGE 48 [Main Menu] [Playback] Date Show date of recording log Time Show time of recording log 1, 2, ... 16 Show cameras that performed recording in yellow bars Event Select Display detail of the selected event Show previous / next page of recording log Display recording log in smaller time scale Display recording log in bigger time scale Search recording log by date and time...
  • Page 54 User Guide PAGE 49 [Main Menu] [Playback] [Search By Date] Date Set the search date Time Set the search time Today Set date and time to current time Search for log closest to the date and time [Main Menu] [Switch] Switch 1 –...
  • Page 55 User Guide PAGE 50 [Main Menu] [Event Handler] Arm/Disarm Change arm/disarm settings Security Switch Change security switch settings (Arm/Disarm enabled with Hardware Arm mode only) Alarm Change individual alarm settings Motion Change motion detection settings Video Loss Change video loss event settings System Tamper Change system tamper event settings Power Failure...
  • Page 56 User Guide PAGE 51 [Main Menu] [Event Handler] [Arm/Disarm] Enable Enable / disable the arm/disarm control Mode Select the arm/disarm mode Arm State Select circuit open/close as system armed (Hardware Arm only) Tamper Type Set the tamper detection type (Hardware Arm only) Tamper Action Set actions taken when arm input tampered(Hardware Arm only)
  • Page 57 User Guide PAGE 52 [Main Menu] [Event Handler] [Arm/Disarm] [Normal Arm Schedule] [Add] Weekdays Set the weekdays the new schedule applied to Start Time Set the start time of new schedule End Time Set the end time of new schedule Add the new normal arm schedule [Main Menu] [Event Handler]...
  • Page 58 User Guide PAGE 53 [Main Menu] [Event Handler] [Arm/Disarm] [Holiday Arm Schedule] [Add] Start Date Set the start date of new schedule End Date Set the end date of new schedule Start Time Set the start time of new schedule End Time Set the end time of new schedule Add the new holiday arm schedule...
  • Page 59 User Guide PAGE 54 [Main Menu] [Event Handler] [Alarm] Alarm Select an alarm Enable Enable / disable selected alarm Name Change the name of alarm Source Type Select source of alarm BUILT IN : use video server on board alarm •...
  • Page 60 User Guide PAGE 55 [Main Menu] [Event Handler] [Motion] Camera Select a camera Enable Enable / disable motion event Motion Detection Setting Set motion detection settings Zone Set the zone type: Entry Delay Set the entry delay time (Entry/Exit Zone only) Exit Delay Set the exit delay time (Entry/Exit Zone only) Action...
  • Page 61 User Guide PAGE 56 [Main Menu] [Event Handler] [Video Loss] Camera Select a camera Enable Enable / disable video loss event Action Set actions taken when video loss is detected [Main Menu] [Event Handler] [System Tamper] Enable Enable / disable system tamper event Sensor Type Select circuit open/close as normal state Action...
  • Page 62 User Guide PAGE 57 [Main Menu] [Event Handler] [HDD Fault] Enable Enable / disable the HDD Fault event Action Set actions taken when disk failure or lost [Main Menu] [Event Handler] [System Restart] Enable Enable / disable the system restart available event Action Set actions taken when system restart abnormally [Main Menu]...
  • Page 63 User Guide PAGE 58 [Main Menu] [Event Handler] Any Event [Action] [Recording] Enable Enable / disable event recording of that event Recording Mode Set event recording frame rate Auto :Record at highest achievable frame rate. • The storage size is large. 1 fps :Record at 1 frame per second.
  • Page 64 User Guide PAGE 59 [Main Menu] [Event Handler] Any Event [Action] [Dial Back] [Dial Back Entry] Enable Enable / disable the dialback entry IP Address Set the dialback IP address when event triggers Port Set the dialback port when event triggers [Main Menu] [Event Handler] Any Event...
  • Page 65 User Guide PAGE 60 [Main Menu] [Event Handler] Any Event [Action] [E-mail] [SMTP Server] Server Address Set the SMTP server address Port Set the SMTP server port Authentication Is authentication required for the SMTP server User Name Set user name used in authentication Password Set password used in authentication Network Setting...
  • Page 66 User Guide PAGE 61 [Main Menu] [Event Handler] Any Event [Action] [Buzzer] Enable Enable / disable buzzer action of that event Action Delay Set the time between turning off and next turning on Duration Set the time for turning on the buzzer [Main Menu] [Event Handler] Any Event...
  • Page 67 User Guide PAGE 62 [Main Menu] [Footage Extraction] USB Storage Device Select device for saving the footage FORMAT Format the selected USB device Mode Set extraction mode -Normal: Extract at the same recording frame rate, with audio -Quick: Extract selected cameras at low frame rate, no audio Channel Choose video channels to extract(Select or Quick mode only) Start Date...
  • Page 68 User Guide PAGE 63 [Main Menu] [User] [Add Account] User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password Local Time Out Set the auto logout time when no local operation Account Setting Enable Access right setting...
  • Page 69 User Guide PAGE 64 [Main Menu] [User] [Edit/Delete Account] Most settings are the same as [Add Account] menu. Local Login Enable Enable / disable local log in (with remote log in right only) SAVE Save the account settings DELETE Delete the account Show settings of previous / next account [Main Menu] [User]...

  • Page 70: Basic Operation

    4.3. Basic Operation 4.3.1. View Live Video Depends on the model of the TeleEye GX HD Digital Video Recorder, user can view up to 16 live videos at the same time. User can also choose to supervise the video channel one by one using the sequential mode function.

  • Page 71: Recording

    User Guide PAGE 66 4.3.2. Recording To suit different situations, TeleEye GX supports 3 recording modes: manual recording, schedule recording and event recording. When a camera is recording, the icon will be shown next to its name and the LED will light up in red color.
  • Page 72 User Guide PAGE 67 To change other recording settings or edit recording schedules, go to the following menus: [Main Menu] [HDD/Recording] Disk Management View hard disk information Format and scan disk Recording Select the recording mode Image Size Set recording resolution 720P :1280 x 720 •...
  • Page 73 User Guide PAGE 68 [Main Menu] [HDD/Recording] [Schedule Recording] Add a new recording schedule Edit Edit the selected schedule Delete Delete selected schedule Delete Day Delete all schedules on the same day as the selected schedule [Main Menu] [HDD/Recording] [Schedule Recording] [Add] Recording Type Type of recording schedule...

  • Page 74: Playback

    Most settings are the same as [Add] menu. EDIT Confirm EDIT the schedule setting 4.3.3. Playback TeleEye GX supports user to view recorded video while not affecting the recording process. A maximum of 4 video channels can be played at the same time. [Main Menu] [Playback]...

  • Page 75: Ptz

    User Guide PAGE 70 [Main Menu] [Playback] [Search By Date] Date Set the search date Time Set the search time Today Set date and time to current time Search for log closest to the date and time 4.3.4. PTZ When observing video from local monitor, user can select individual video channel by using panel keys (mouse left click).
  • Page 76 User Guide PAGE 71 For analog PTZ control, user can select different PTZ command by buttons, and control the value by buttons. ZOOM ZOOM Control zoom in or out RECALL PRESET:X Recall saved preset position PROGRAM PRESET:X Edit preset position AUTO PAN Start auto pan FOCUS...
  • Page 77 User Guide PAGE 72 [Main Menu] [System] [General PTZ Setting] Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol [Main Menu] [System] [External Keyboard] Support External Keyboard Display support of external keyboard Server ID...

  • Page 78: Advanced Operation

    4.4. Advanced Operation 4.4.1. Install Alarm Sensors and Relay Control Port TeleEye GX supports up to 16 alarm ports with tamper detection for connecting with alarm sensors, 4 additional input sensors and 4 relay ports for control. The definitions of alarm and relay control ports are shown in the following diagram.
  • Page 79 User Guide PAGE 74 Dual End of Line Configuration Normal Close (NC) Term Status Description Tamper Wire short (point A and B) Normal Sensor drive output close (point B and C) Alarm Sensor drive output open (point B and C) Tamper Wire open (point A and B) Normal Open (NO)
  • Page 80 User Guide PAGE 75 Without Tamper Detection Circuit Configuration Normal Close (NC) Term Status Description Normal Sensor drive output close (point A and B) Alarm Sensor drive output open (point A and B) Normal Open (NO) Term Status Description Alarm Sensor drive output close (point A and B) Normal...

  • Page 81: Event Handling

    User Guide PAGE 76 4.4.3. Event Handling TeleEye GX HD Digital Video Recorder supports 9 types of event detection and their icons are as follows. 1. Arm/Disarm 2. Security Switch 3. Alarm 4. Motion 5. Video loss 6. System Tamper 7.
  • Page 82 Arm State If arm state is set to close, it indicates arm of TeleEye GX when the state of the circuit is close and disarm of TeleEye GX when the circuit is open. Oppositely, if arm state is set to open, it indicates arm and disarm of TeleEye GX when the state of the circuit is open and close respectively.
  • Page 83 User Guide PAGE 78 [Main Menu] [Event Handler] [Arm/Disarm] Enable Enable / disable the arm/disarm control Mode Select the arm/disarm mode Arm State Select circuit open/close as system armed(Hardware Arm only) Tamper Type Set the tamper detection type (Hardware Arm only) Tamper Action Set actions taken when arm input tampered (Hardware Arm only)
  • Page 84 User Guide PAGE 79 [Main Menu] [Event Handler] [Arm/Disarm] [Normal Arm Schedule] [Add] Weekdays Set the weekdays the new schedule applied to Start Time Set the start time of new schedule End Time Set the end time of new schedule Add the new normal arm schedule [Main Menu] [Event Handler]...

  • Page 85: Security Switch

    On State • If security switch on state is set to close, it indicates security switch on and off of TeleEye GX when the state of the circuit is closed and open respectively. Oppositely, if security switch on state is set to open, it indicates security switch on and off of TeleEye GX when the state of the circuit is open and closed respectively.

  • Page 86: Alarm

    If the alarm sensor input circuit type is normal close (NC), when the state of the circuit is opened, it indicates alarm trigger of TeleEye GX, while nothing happens when the state of the circuit is closed. If the alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates alarm trigger of TeleEye GX, while nothing happens when the state of the circuit is open.
  • Page 87 User Guide PAGE 82 Example of Entry/Exit Zone WITH Security Switch Usage For Entry Zone: The entry delay is the period of time between entering the surveillance zone and reaching the digital video recorder. In order to disarm the system for maintenance or repair, user / installer needs to turn off the security switch and enter the surveillance zone.
  • Page 88 User Guide PAGE 83 For Exit Zone: The exit delay is the period of time for leaving a surveillance zone without making false alarm (i.e. Alarm 1 to Alarm 4). The purpose is to let the user / installer have enough time to leave the surveillance zone after the digital video recorder is armed.
  • Page 89 User Guide PAGE 84 Example of Entry/Exit Zone WITHOUT Security Switch Usage For Entry Zone: The entry delay is the period of time between entering the surveillance zone and reachingthe digital video recorder. In order to disarm the system for maintenance or repair, user / installer enters the surveillance zone.
  • Page 90 User Guide PAGE 85 For Exit Zone: The exit delay is the period of time for leaving a surveillance zone without making false alarm (i.e. Alarm 1 to Alarm 4). The purpose is to let the user / installer have enough time to leave the surveillance zone after the digital video recorder is armed.
  • Page 91 User Guide PAGE 86 Different Combination of Cases of Arm/Disarm, Security Switch and Alarm for the 3 Zone Type Initial State Step 1 Step 2 Step 3 Result Alarm Security Switch Fire Zone No trigger Trigger alarm Alarm trigger Trigger alarm Alarm trigger Uninstall Trigger alarm...
  • Page 92 User Guide PAGE 87 Physical Configuration for Alarm The alarm input and ground of TeleEye GX HD digital video recorder need to connect to various kinds of sensors which are commonly installed at entrance or special part of the surveillance area.

  • Page 93: Motion

    User Guide PAGE 88 4.4.3.4. Motion Motion detection can be triggered when motion occurs on the camera. Motion detection has different sensitivity levels, which can be set up individually on each video input channel. There are generally 4 options: high, middle, low and custom. Custom option allows user to select the sensitivity level and detection area themselves.

  • Page 94: Video Loss

    User Guide PAGE 89 [Main Menu] [Event Handler] [Motion] [Motion Detection Setting] Select Select motion blocks Deselect Deselect motion blocks Select All Select all motion blocks Deselect All Deselect all motion blocks Sensitivity Set the sensitivity level Area Set the area sensitivity (Custom sensitivity only) Level Set the light sensitivity...

  • Page 95: System Tamper

    If the alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates system tamper of TeleEye GX, while nothing happens when the state of the circuit is open.

  • Page 96: Power Failure

    If the power failure input circuit type is normal close (NC), when the state of the circuit is opened, it indicates power failure of TeleEye GX, while nothing happens when the state of the circuit is closed. If the alarm sensor input circuit type is normal open (NO), when the state of the circuit is closed, it indicates power failure of TeleEye GX, while nothing happens when the state of the circuit is open.

  • Page 97: Disk Usage

    User Guide PAGE 92 4.4.3.8 Disk Usage Disk full event will be triggered if hard disk usage exceeds user specified warning level. A total of 6 warning levels can be selected: 50%, 60%, 70%, 80%, 90% and 100%. [Main Menu] [Event Handler] [Disk Usage] Enable...

  • Page 98: Event Action

    User Guide PAGE 93 4.4.4. Event Action TeleEye GX HD Digital Video Recorder supports 9 types of actions that can be activated by any events mentioned in above section. 1. Recording 2. Switch 3. Dialback 4. E-mail 5. SMS 6. Buzzer 7.

  • Page 99: Switch

    User Guide PAGE 94 4.4.4.2. Switch The switch action allows the digital video recorder to control 4 external relays which are defined by user. Switch Type Two types of switch are supported: Latching The switch turns on for a period of time. •...

  • Page 100: 3.Dialback

    As a result, remote operator can recognize what situation is at the surveillance area. The Java web page can’t respond to this request, software like TeleEye sureSIGHT or sureGUARD needs to be installed to the PC to perform dialback.

  • Page 101: E-Mail

    User Guide PAGE 96 4.4.4.4. E-mail The e-mail action supports user to send e-mails to recipient address in order to notify the status of triggered event. [Main Menu] [Event Handler] Any Event [Action] [E-mail] Enable Enable / disable e-mail action of that event Image Attachment Associate Change event...

  • Page 102: Sms

    Set the time for turning on the buzzer 4.4.4.7. Event LED The event LED is the LED built on the front panel of TeleEye GX. If an event is triggered, the LED will keep blinking until the event is cleared. [Main Menu] [Event Handler]...

  • Page 103: Live Camera

    User Guide PAGE 98 4.4.4.8. Live Camera Event associated live camera displays real time live video of pre-selected cameras when an event is triggered. Operator can immediately know what is happening at the site. The live camera action would only be performed once until user clears the event. [Main Menu] [Event Handler] Any Event...

  • Page 104: Footage Extraction

    User Guide PAGE 99 4.4.5. Footage Extraction Video footage can be extracted to USB flash device for evidence purposes. Back up video can be played in any PC without special software. There are 2 extraction modes available: Normal mode : Extract recording at original frame rate, with audio •...

  • Page 105: Throughput Control

    User Guide PAGE 100 4.4.6. Throughput Control Video monitoring performance can be affected by network speed. Throughput control can limit the output data rate of the digital video recorder according to user setting, which should be configured to fit the network bandwidth to avoid delay or rusty video. [Main Menu] [System] [Network Setting]...

  • Page 106: Switch Control

    Switch Setting Change switch settings 4.4.8. Time Synchronization The time in TeleEye GX can be synchronized with timeserver in the network using the time synchronization function. The GX can work as a timeserver if internal time server is enabled. [Main Menu]...
  • Page 107 User Guide PAGE 102 [Main Menu] [System] Server Information Display general information of the digital video recorder Registration Checking Enable / disable remote registration check Bulit In Web Server Enable / disable bulit in web server Bulit In Time Server Enable / disable time server function Language Set display language...

  • Page 108: Import And Export

    User Guide PAGE 103 4.4.9. Import and Export Configurations of the digital video recorder can be exported to an USB flash device for backup purpose, or to copy the settings to another video recorder. When something goes wrong, previously exported settings can be applied through the import function. [Main Menu] [System] [Setting Import Export]...

  • Page 109: User Account

    User Guide PAGE 104 4.4.10. User Account In TeleEye GX, advanced security mode supports multiple user accounts with flexible access rights. Users with the “User Account” access right can add new account, modify existing account, or delete an account. When system startup or local user logout, access right of local menu will follow the setting of “Power On Default Right”.
  • Page 110 User Guide PAGE 105 [Main Menu] [User] [Add Account] User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password Local Time Out Set the auto logout time when no local operation Account Setting Enable Access right setting...
  • Page 111 User Guide PAGE 106 [Main Menu] [User] [Edit/Delete Account] Most settings are the same as [Add Account] menu. Local Login Enable Enable / disable local log in (with remote log in right only) Save Save the account settings Delete Delete the account Show settings of previous / next account [Main Menu] [User]...

  • Page 112: Sms

    User Guide PAGE 107 4.4.11 User can operate 3G network connection of video recorder or make the video recorder dialback to assigned IP and port through sending SMS message when compatible 3G modem is connected to the recorder. For SMS dialback operation, established 3G connection will close automatically about 10 minutes if no dialback user connect to GX under SMS EVENT mode.

  • Page 113: Remote Operation

    Internet service on a machine that is otherwise hidden from the Internet by your gateway. To access your TeleEye GX digital video recorder outside your private LAN, you need to do port mapping for your TeleEye GX. For detail setup procedure, please refer to user manual of your router.

  • Page 114: Icons Description

    User Guide PAGE 109 5.2. Icons Description When monitoring using web browser, user may see different icons on the control panel or the video. A summary of their meanings can be found in the following table. Icon Description Recording Playback Screen mode selection panel 1.
  • Page 115 User Guide PAGE 110 Show menu panel Menu panel 1. Server Setting 2. Audio 3. PTZ 4. View log 5. Advanced 6. Footage extraction 7. Switch On screen event status 1. Motion 2. Video loss Playback panel 1. Rewind 2. Play 3.

  • Page 116: Basic Operation

    PAGE 111 5.3. Basic Operation 5.3.1. View Live Video With the built-in web server function enabled, user can access the TeleEye GX digital video recorder easily through web browser. 1. Enter IP address plus port number in the format http://IPAddress:PortNumber (e.g.
  • Page 117 User Guide PAGE 112 3. Use screen mode selection panel and camera selection panel to view video. If a cross sign is shown at the top left corner of the web page, it implies that Java JVM is not installed in the computer. It can be obtained through the following methods Install through the software CD in the package Download from http://www.java.com...

  • Page 118: Recording

    User Guide PAGE 113 5.3.2. Recording According to different situations, user can select suitable recording mode. A. Manual Recording The start/stop operation is controlled manually by operator. Recording will be performed on all cameras once started 1. To start or stop manual recording, click on [Recording] button on the main panel. To change recording settings, go to [Server] [Recording] in setting page.
  • Page 119 PAGE 114 B. Schedule Recording TeleEye GX supports 2 types of recording schedule: Normal and Motion. Motion recording records video only when motion is detected in selected surveillance area. 1. To start or stop schedule recording, click on [Recording] button on the main panel.

  • Page 120: Playback

    User Guide PAGE 115 5.3.3. Playback Recorded video can be played back through web browser without affecting the recording process 1. Click on [Playback] button to show the recording log. 2. Choose a log entry and select a camera to start playback.

  • Page 121: Advanced Operation

    User Guide PAGE 116 5.4. Advanced Operation 5.4.1. Hard Disk Formatting Hard disk formatting is done to reconstruct the disk in recognizable format, clean up the recording space, and redeem the file allocation. Beware that formatting will erase all data within the hard disk, backup important data beforehand.

  • Page 122: Event Handling

    User Guide PAGE 117 5.4.4. Event Handling TeleEye GX digital video recorder supports different types of event detection. This section shows the configuration of event settings. Please refer to 4.4.1. Install Alarm Sensors and Relay Control Port for setup detail and 4.4.3.
  • Page 123 User Guide PAGE 118 3. To add or remove arm schedules, click on [Schedule Setting]. Use the tap [Normal] and [Holiday] on the top left corner to select normal schedule or holiday schedule.

  • Page 124: Alarm

    User Guide PAGE 119 5.4.4.2. Alarm Alarm can be used to detect many events, such as fire and illegal entering by someone. 1. Go to [Server], select [Event Matrix] [Event] [Alarm]. 2. Click on [Alarm Setting] and select appropriate settings in the pop up menu.

  • Page 125: Motion

    User Guide PAGE 120 5.4.4.3. Motion Motion event is triggered when movement is detected inside the surveillance area of a camera. 1. Go to [Server], select [Event Matrix] [Event] [Motion]. 2. Click on [Setting] to pop up [Motion Setting] menu. Left click mouse and drag to select the surveillance area or right click mouse and drag to deselect the area.

  • Page 126: Video Loss

    User Guide PAGE 121 3. Click on [Zone Type] to change the operational zone. 5.4.4.4. Video Loss Video loss event is triggered when the digital video recorder receives no signal from the camera. A blue screen would be displayed when this happens. 1.

  • Page 127: System Tamper

    User Guide PAGE 122 5.4.4.5. System Tamper System tamper prevents someone from breaking into the cabinet and destroying the digital video recorder. 1. To change the event settings, go to [Server] [Event Matrix] [Event] [System Tamper]. 5.4.4.6. Power Failure This event is triggered when any power failure condition is detected. 1.

  • Page 128: Disk Usage

    User Guide PAGE 123 5.4.4.7. Disk Usage Disk usage event is triggered if hard disk usage exceeds user specified warning level. 1. To change the event settings, go to [Server] [Event Matrix] [Event] [Disk Usage Level]. 5.4.4.8. Disk Fault Disk available event is triggered when hard disk change or failure is detected. This event is enabled by default.

  • Page 129: System Restart

    [System Restart]. 5.4.5. Event Action User can define the set of actions to be taken by TeleEye GX when an event is triggered. This section shows the configuration of action settings. Please refer to 4.4.4. Event Action for descriptions of different actions and their...

  • Page 130: Recording

    User Guide PAGE 125 5.4.5.1. Recording If an event is associated with recording action, recording will be performed on pre-selected cameras when this event is triggered. 1. To change the settings, go to [Server] [Event Matrix] [Event]. Choose an event and click on [Recording] column. 5.4.5.2.

  • Page 131: Dialback

    2. To enable the action, go to [Server] [Event Matrix] [Event]. Choose an event and click on [Dial Back] column. The Java web page can’t respond to dialback request, software like TeleEye sureSIGHT or sureGUARD needs to be installed to the PC to perform dialback.

  • Page 132: E-Mail

    User Guide PAGE 127 5.4.5.4. E-mail If an event is associated with e-mail action, a notification e-mail will be sent when this event is triggered. 1. To change e-mail settings, go to [Server] [Event Matrix] [Action] [E-mail]. 2. To enable the action, go to [Server] [Event Matrix] [Event].

  • Page 133: Buzzer

    Event LED If an event is associated with LED action, the LED built on the front panel of TeleEye GX will blink when this event is triggered. This action is enabled by default. To disable the action, go to [Server] [Event Matrix] [Event] .

  • Page 134: Ptz

    [PTZ] column. 5.4.6. Pan Tilt Zoom (PTZ) PTZ operations can be performed easily when a PTZ supported camera is connected to TeleEye GX digital video recorder . 1. Go to [Menu] [PTZ] to open the PTZ control panel.

  • Page 135: Button Description

    User Guide PAGE 130 The meaning of each icon is summarized in the following table: Button Description Tile the camera up Tile the camera down Pan the camera left Pan the camera right Zoom in Zoom out Pan automatically until [Auto Off] is clicked Stop the auto pan operation Set the pan speed Set the tilt speed...
  • Page 136 User Guide PAGE 131 Move to the pre-defined preset location by clicking the 16 numeric buttons Add or delete preset positions associated with patrol tour using the 16 numeric buttons Start the patrol operation when [Patrol1] is • clicked Stop the patrol operation when [Stop Patrol] •...

  • Page 137: Footage Extraction

    User Guide PAGE 132 5.4.7. Footage Extraction Video footage can be extracted through network. 1. Go to [Menu] [Footage Extraction] 2. When extraction completes, open the selected folder and double click “TPPlayer.exe” to view the extracted video. 5.4.8. Throughput Control Throughput control can limit the output data rate of the digital video recorder.

  • Page 138: Switch Control

    User Guide PAGE 133 5.4.9. Switch Control Besides controlling through event action, user can also control the external switches directly. 1. Go to [Menu] [Switch] and click on a button to toggle the switch status. 2. If user wants to change the switch settings, go to [Menu] [Server Setting] [Switches].

  • Page 139: Time Synchronization

    User Guide PAGE 134 5.4.10. Time Synchronization The time in the digital video recorder can be synchronized with timeserver using the time synchronization function. 1. Go to [Menu] [Server Setting] [Date/Time]. 2. After changing the time settings, user can click [Time Synchronization Test] to perform testing.

  • Page 140: Import And Export

    User Guide PAGE 135 5.4.11. Import and Export Settings of the digital video recorder can be exported to or imported from a remote PC through network. The procedure is shown as follows: A. Import Note that the digital video recorder will be restarted automatically after import process is completed.

  • Page 141: User Account

    User Guide PAGE 136 5.4.12. User Account In advanced security mode, different users are allocated with their own account and corresponding access rights. Only accounts with the “User Account” access right have the privilege to modify the account settings. Please refer to the appendix for details. 1.

  • Page 142: Maintenance Log Backup

    User Guide PAGE 137 5.4.13. Maintenance Log Backup Maintenance log of the digital video recorder can be extracted. Go to [Menu] [Server Setting] [Maintenance Log Backup], click “start” to start backup process.

  • Page 143: Appendix A: Safety Instruction

    User Guide PAGE 138 Appendix A: Safety Instruction Read the following instructions carefully, and save them for future reference. 1. Follow all warnings and instructions marked on the product and this user guide. 2. Do not place this product on unstable cart, stand, or table. The product may fall, causing serious damage to the product.

  • Page 144: Appendix B: Limited Warranty

    10. Customer shall be responsible for backing up the data contained in the disk products. 11. TeleEye shall have no responsibility arising out of any damage to, or loss of the data contained in the disk products.

  • Page 145: Appendix C: Surelink Technology

    PAGE 140 Appendix C: sureLINK Technology sureLINK technology is available in TeleEye GX which enables you to connect to the digital video recorder with broadband dynamic IP Internet connection. If you can only use broadband dial-up account to connect to the Internet through your computer, sureLINK provides a solution for sharing the Internet connection between your computer and the digital video recorder.
  • Page 146 User Guide PAGE 141 A. sureLINK Application You can apply for sureLINK by visiting our web site at http://www.TeleEye.com. Follow the steps below: 1. Enter http://www.TeleEye.com in your web browser address bar to access our web site. Click on [Customer Login] button.
  • Page 147 [Reference] Registration Code is printed on the registration Code Sheet The application will be processed once we received your domain name registration. Normally, it requires about 1 working day to activate sureLINK for your TeleEye GX. You will receive a notification mail when your sureLINK service is ready.
  • Page 148 Since the sureLINK (Domain name) address corresponds to a single digital video recorder, if you change from one digital video recorder to another one, you have to inform us to update our database record. To do this, you can visit our TeleEye Product Support again and follow the steps below: 1.
  • Page 149 User Guide PAGE 144 C. sureLINK Setup in TeleEye GX After getting a sureLINK address, configure the address to GX through web browser 1. Use IP Setup Utility to access GX web page by double clicking the row represent your GX digital video recorder.

  • Page 150: Appendix D: Firmware Upgrade

    User Guide PAGE 145 Appendix D: Firmware Upgrade Please follow the following procedures to upgrade the TeleEye GX to a new version of firmware. User can choose to perform the upgrade locally using USB flash device, or through a remote PC.

  • Page 151: Appendix E: Security Mode

    PAGE 146 Appendix E: Security Mode In TeleEye GX, there is advanced security mode. In advanced security mode multiple user accounts with flexible access right can be created. The property of the security mode can be found in the following table:...
  • Page 152 PAGE 147 By default, a preset account: ADMINISTRATOR is stored in the digital video recorder. The account ADMINISTRATOR cannot be removed. When TeleEye GX startup or local user logout, access right of local menu will follow the setting of “Power On Default Right”.
  • Page 153 User Guide PAGE 148 Advanced security mode – Access right Group Features Involved Video monitoring Basic video monitoring with fixed cameras Browsing the event status ** Audio Audio monitoring ** PA with microphone, PA with pre-recorded voice clips Playback Video playback ** Browsing event log, connection log, setting log and operation Camera control PTZ **...

  • Page 154: Appendix F: General Terms Discussion

    Registration Checking When this feature of TeleEye GX is enabled, users need to do the registration in the remotely connecting software (e.g. JAVA web page, TeleEye sureSIGHT) for authorization before the digital video recorder can be used. This option can be applied to improve the security protection for the organization when higher security level is required.

  • Page 155: Appendix G: Audit Trail Log Description

    User Guide PAGE 150 Appendix G: Audit Trail Log Description A. Audit Trail Log Description of Setting Log Event short form: [Event] Arm/disarm input Secu Switch Security switch input Alarm Alarm sensor input Motion Motion Video Loss Video loss Disk Usage Disk usage Sys Tamper System tamper input...
  • Page 156 User Guide PAGE 151 Retention Enabled Enable / disable recording retention Retention Period Change retention period Retention Time Change retention time Rec Audio Channel Change recording audio channel Switch Name Change switch name Switch Type Change switch type Date Time Change date time Time Zone Change time zone...
  • Page 157 User Guide PAGE 152 Dialback Retry Count Change dialback retry count Dialback Type Change dialback type [Event] Email Enable / disable e-mail action of the event SMTP Server Change SMTP server address SMTP Authentication Enable / disable SMTP server authentication SMTP User Name Change SMTP server user name SMTP Password...
  • Page 158 User Guide PAGE 153 C. Operation Log Operation Column Table Operation Description Start Recording Start manual recording Stop Recording Stop manual recording Start Playback Start playback video Stop Playback Stop playback video Network Backup Start backup from remote interface Backup to USB Start backup to local USB flash device Stop Backup Stop backup...

  • Page 159: Appendix H: Specification

    MODEL ITEM GX684 GX689 GX6816 VIDEO INPUT Supported HD TeleEye MX, MP and NX series, IP cameras conform to ONVIF profile S cameras Digital channel RJ45, 10/100 base- VIDEO OUTPUT Digital video 1 channel, 1280x720, 1920x1080 1 channel, 1280x720, 1920x1080...
  • Page 160 User Guide PAGE 155 frame rate Web server Built-in Keyboard control RS422/RS485, 1 channel input 1 @ front panel, 2 @ rear panel; USB 2.0 High speed 480Mbps EVENT HANDLING External alarm, Tamper, Video motion detection, Video loss, Power interruption, Disk full, System failure, Disk Event Failure Buzzer, dial back, local recording, relay control, e-mail notificationBuzzer, Dial back, Local recording, Relay...

This manual is also suitable for:

Gx6816Gx seriesGx689

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