TeleEye GN8 Series User Manual
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TeleEye GN8 Series User Manual

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GN8 Series
HD Digital Video Recorder
GN8916 / GN8932 / GN8616 / GN8816
User Guide

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Summary of Contents for TeleEye GN8 Series

  • Page 1 GN8 Series HD Digital Video Recorder GN8916 / GN8932 / GN8616 / GN8816 User Guide...

  • Page 2: Table Of Contents

    Contents Section1:Introduction ............................ 1 1.1.Package Contents ..........................2 1.2.Functional Features ........................... 3 1.3.Convention Used in This Manual ......................3 1.4.Hardware Feature ..........................4 1.4.1.Front View ........................... 4 1.4.2.Back View ............................ 4 Section2:Hard Disk Installation, Formatting and Scanning ................6 2.1.Hard Disk Installation ......................... 6 2.2.Hard Disk Formatting ..........................
  • Page 3 5.4.3.2.Security Switch ......................... 70 5.4.3.3.Alarm ..........................71 5.4.3.4.Motion ..........................78 5.4.3.5.Video Loss ......................... 79 5.4.3.6.System Tamper ......................... 79 5.4.3.7.Power Failure ........................80 5.4.3.8.HDD Fault ......................... 81 5.4.3.9.System Restart ......................... 81 5.4.4.Event Action ..........................81 5.4.4.1.Recording .......................... 82 5.4.4.2.Switch ..........................83 5.4.4.3.Dialback ..........................
  • Page 4 6.4.5.1.Arm/Disarm ........................105 6.4.5.2.Alarm ..........................107 6.4.5.3.Motion ..........................109 6.4.5.4.Video Loss ........................110 6.4.5.5.System Tamper ........................ 111 6.4.5.6.Power Failure ........................111 6.4.5.7.Disk Fault ......................... 112 6.4.5.8.System restart ......................... 112 6.4.6.Event Action ..........................113 6.4.6.1.Recording ........................113 6.4.6.2.Switch ..........................113 6.4.6.3.Dialback ........................... 114 6.4.6.4.E-mail ..........................
  • Page 5 This manual is copyrighted. All rights are reserved. This manual should not be copied, reproduced or translated in whole or part without prior consent from Signal Communications Limited. TeleEye is a trademark of Signal Communications Limited and is registered in China, European Communities, Hong Kong, the US and other countries.

  • Page 6: Section1:Introduction

    Page 1 Section1: Introduction TeleEye GN8 is a range of HD digital video recorders, which is specially designed for dedicated and shared network architecture. All GN8 models support real-time 4K recording up to the maximum frame rate of 400/800 fps.

  • Page 7: Package Contents

    6. SATA cable x 8 1.2. Functional Features Independent & efficient HD recording stream • 4K/3M/4M/1080p/720p HDTV resolution • Support Video Coding : H.265, Enhanced H.264, H.264 • Support TeleEye MQ, MP series, IP cameras conform to ONVIF profile S •...

  • Page 8: Convention Used In This Manual

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 3 Video recording up to 400/800 fps • Configurable recording frame rate • Supporting up to 8 SATA HDDs • Support RAID5 • USB video extraction • Flexible connections: LAN, broadband & mobile network •...

  • Page 9: Back View

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 4 2. Front USB port For mouse control, firmware upgrade, footage extraction, setting import/export 1.4.2. Back View GN8932/GN8916...
  • Page 10 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 5 GN8816/GN8616 1. Power switch Switch on or off the TeleEye GN8 HD Digital Video Recorder • 2. Power input (AC100-240V/3.5-2A) Power supply for TeleEye GN8 • 3. Alarm/switch port and RS-485 in/out port : 4 special inputs/alarm inputs, Arm/disarm, security switch, system tamper, power •...

  • Page 11: Hard Disk Installation

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 6 8. Ethernet jack (10/100/1000 Base-T) Connect to the corporate computer network (e.g. LAN) • 9. Digital video input ports RJ-45 connectors for video source input • 10. Rear USB port For mouse control, firmware upgrade, footage extraction, setting import/export •...

  • Page 12: Hard Disk Formatting

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 7 installed. 4. Mount the hard disk holder to Teleeye GN8. 5. Connect the SATA and power cable to the HDD. 2.2. Hard Disk Formatting Formatting is required when the format of an installed hard disk cannot be recognized by the...

  • Page 13: Hard Disk Scanning

    [Main Menu] → [HDD/Recording] → [Disk Management]. Clicking on the [Scan All] button will start scanning all installed hard disk. 2.4. RAID Setting RAID Setting allows users to configure RAID in TeleEye GN8. All disks must have 200GB or more...

  • Page 14: Raid Status

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 9 and with similar disk size. The function can be found in the OSD menu: [Main Menu] → [HDD/Recording] → [Disk Management] → [RAID Se ng]. RAID5 Enable / Disable RAID RAID Spare Disk No. of spare disk 2.5.

  • Page 15: Section3:Camera

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 10 again RAID rec.: recording normal Playback: playback normal Remove 1 HDD: RAID Status: DEGRADED, SPARE: RAID Status: NORMAL, SPARE: 0/1 SPARE RAID Rebuilding: 100% RAID Rebuilding: continuous RAID rec.: recording normal rebuilding Playback: playback normal RAID rec.: recording normal...

  • Page 16: Adding New Camera

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 11 GN8916/GN8932 1. Follow the diagram above to install cameras to the video ports of TeleEye GN8. 2. Power on TeleEye GN8. A startup screen will appear on the connected monitor. 3.1.2. Adding New Camera Dedicated Video Network Cameras will be search automatically after installing cameras to the video ports of TeleEye GN8.

  • Page 17: Camera Swapping

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 12 4. Click [OK] to connect. Click [OK] to connect. There are 9 types of cameras: TeleEye MQ, TeleEye MP, TeleEye MX, TeleEye MS, TeleEye EX, FISHEYE, AX8, RTSP, and ONVIF. Please make sure that you have selected the correct type of camera.
  • Page 18 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 13 position of recordings displayed on screen. 1. Switch on the video recorder. Open the main OSD menu by right clicking the mouse. Click [Menu] and Select [System]. 2. Select [Camera Setting]. 3. Camera in position shown next to [Camera] will be swapped with the camera in position shown...
  • Page 19 5. If installed hard disks are not in TeleEye GN8 recognized format, they would be formatted automatically when startup completes. Setup Procedures on PC Side: 1. Install TeleEye IP Setup Utility. .NET framework is also needed for the operations. Both can be found in the included software CD.
  • Page 20 The first 3 fields of the IP address of the PC should be the same as that of TeleEye GN. 6. Besides accessing through IP Setup Utility, users can also open a web browser and type the IP...

  • Page 21: Setup For Broadband Internet Connection

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 16 8. Live video is shown after a successful connection. 4.2. Setup for Broadband Internet Connection Equipment: TeleEye GN8 HD Digital Video Recorder and its power adaptor • Cameras • CAT-5 cable • Network switch or router •...
  • Page 22 Setup Procedures on PC Side: 1. Configure the network settings of TeleEye GN8 through a PC with a LAN connection. 2. Install TeleEye IP Setup Utility. .NET framework is also needed for the operations. Both can be found in the included software CD.
  • Page 23 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 18 7. Configure other network settings for TeleEye GN8 and the PC if necessary, such as router port mapping, firewall, etc. Please refer to the manual of the router. 8. Open a web browser and type the IP address plus port number in the format http://IPAddress:PortNumber (e.g.

  • Page 24: Section5:Local Operation

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 19 Section5: Local Operation 5.1. Icons Description When observing videos from a local monitor, icons may be shown on the screen. Each icon has its special meaning. A summary of their meanings can be found in the following table.

  • Page 25: Osd Menu Operation

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 20 5.2.1. OSD Menu Operation Users can connect a mouse to the USB port or use the control button on the front panel to perform different operations. By Mouse When getting through the OSD, users will see different types of item. Their properties are listed...

  • Page 26: Osd Menu Structure

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 21 5.2.2. OSD Menu Structure Local operations are performed through the OSD Menu. The menu architecture and brief description of each option will be given in this section. [Screen Selection] This menu is for mouse operations and can only be opened by right clicking the mouse.
  • Page 27 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 22 [Screen Selection] → [Recording] Recording Quick menu for selecting recording mode :Disable recording • :Enable recording of all cameras • Schedule :Enable schedule recording • [Main Menu] HDD/Recording Change recording and hard disk settings...
  • Page 28 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 23 [Main Menu] → [HDD/Recording] Disk Management View hard disk informations Format, scan or enable/disable disk Enable/disable RAID Recording Mode Select recording mode :Disable recording • :Enable recording of all cameras • Schedule :Enable schedule recording •...
  • Page 29 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 24 [Main Menu] → [HDD/Recording] → [Disk Management] Format Format the selected hard disk * Enable/Disable Enable hard disk for recording purpose * Scan All Scan all installed hard disks * Format All Format all installed hard disks * •...
  • Page 30 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 25 Delete Delete the selected schedule Delete Day Delete all schedules for a day on the selected day [Main Menu] → [HDD/Recording] → [Schedule Recording] → [Add] Weekdays Select which day of the week for scheduled recording...
  • Page 31 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 26 [Main Menu] → [HDD/Recording] → [Recording Retention] Enable Enable / disable recording retention Retention Period Remove recorded video on selected days Schedule Time for Retention Remove recorded video at selected time [Main Menu] → [HDD/Recording] → [Recording Recording] Press “MENU”...
  • Page 32 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 27 [Main Menu] → [System Log] → [Event Log] Date/Time Show event date and time Show event channel number Status Show event status Trigger : Event triggered • Reset : Event reset • Tamper : Event tampered •...
  • Page 33 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 28 [Main Menu] → [System Log] → [Connection Log] Date/Time Show connection date and time Access Show IP of the remote host Status Show connection status Remark Show type of connection Dial in :Triggered by user •...
  • Page 34 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 29 [Main Menu] → [System Log] → [Operation Log] Date/Time Show date and time of the operation Operation Show operation that is done Access Show IP of the remote host or “Local” of the local host...
  • Page 35 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 30 [Main Menu] → [System] Information Display general of the digital video recorder informations Registration Checking Enable / disable remote registration check Built In Web Server Enable / disable built in web server Language Set display language...
  • Page 36 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 31 Audio Setting Set audio input and output System Upgrade Upgrade system from USB device Import /Export Import or export setting files Restore Factory Restore to default settings Maintenance Log Backup Extract digital video recorder log...
  • Page 37 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 32 [Main Menu] → [System] → [Camera Setting] Camera Select a camera Installed Enable / disable the video channel Name Change the name of camera Swap Position Adjust the swap position Brightness Set video brightness...
  • Page 38 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 33 Flickerless Set the flickerless to match the environment Day Night Set the day night mode to match the environment Auto :Auto adjustment • Day :Day mode only (color) • Night :Night mode only (black and white) •...
  • Page 39 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 34 [Main Menu] → [System] → [Network] Auto IP Enable / disable auto IP from DHCP IP Address Set IP address of the digital video recorder Port Set port number of the digital video recorder...
  • Page 40 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 35 [Main Menu] → [System] → [Network] → [bandwidthMAX Status] bandwidthMAX Status Camera is support D.R.T status bandwidthMAX Overall Status bandwidthMAX support status [Main Menu] → [System] → [Network] → [sureLINK Setting] Enable Enable / disable sureLINK function...
  • Page 41 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 36 [Main Menu] → [System] → [Network] → [IP Filtering] Mode Set the IP filtering mode Disable :Disable IP filtering • Allow :Only allow selected IP address to connect • Deny :Disallow selected IP address to connect •...
  • Page 42 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 37 [Main Menu] → [System] → [Network] → [IP Filtering] → [Filtered IP Address] → [Add] Start IP Address Set starting IP to be filtered End IP Address Set ending IP to be filtered Add the filter entry [Main Menu] →...
  • Page 43 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 38 [Main Menu] → [System] → [External Keyboard] Support External Keyboard Display support of external keyboard Enable Enable external keyboard Server ID Set DVR id for PTZ control RS-485 Baud Rate Set RS-485 input baud rate [Main Menu] →...
  • Page 44 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 39 [Main Menu] → [System] → [PTZ] Camera Selected video channel Pan Speed Set pan speed Tit Speed Set tilt speed Patrol Speed Set patrol speed Dwell Time Set dwell time for patrol [Main Menu] → [System] → [Display]...
  • Page 45 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 40 [Main Menu] → [System] → [Audio Setting] Hardware Support Display audio feature is supported by video server Channel Set input audio channel Channel Installed Enable /disable audio selected input channel Channel Source Select source of audio BUILT IN : use video server on board audio input •...
  • Page 46 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 41 [Main Menu] → [System] → [Import /Export] Import Import settings from USB flash device Export Export settings to USB flash device [Main Menu] → [System] → [Import /Export] → [Export] Video Export camera settings if selected...
  • Page 47 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 42 [Main Menu] → [Playback] Date Show date of recording log Time Show time of recording log 1, 2, ... 16 Show cameras that performed recording in yellow bars Search recording log by date and time Search a camera record [Main Menu] →...
  • Page 48 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 43 [Main Menu] → [Switch] Switch 1 – Switch 4 Toggle the status of the switch Switch Setting Change switch settings [Main Menu] → [Switch] → [Switch Setting] Select the switch Name Name Change the name of switch X...
  • Page 49 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 44 [Main Menu] → [ Arm/Disarm Change arm/disarm settings Security Switch Change security switch settings (Arm/Disarm enabled with Hardware Arm mode only) Alarm Change individual alarm settings Motion Change motion detection settings Video Loss Change video loss event settings...
  • Page 50 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 45 [Main Menu] → [Event Handler] → [Arm/Disarm] → [Normal Arm Schedule] Show the schedule number Start Time Show the start time of system armed End Time Show the end time of system armed Weekdays...
  • Page 51 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 46 [Main Menu] → [Event Handler] → [Arm/Disarm] → [Holiday Arm Schedule] Show the schedule number Start Date Show the start date of schedule End Date Show the end date of schedule Start Time Show the start time of system armed...
  • Page 52 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 47 [Main Menu] → [Event Handler] → [Security Switch] Enable Enable / disable the security switch On State Select circuit open/close as security switch on Associate Switch Associate switch 2 to security switch status [Main Menu] → [Event Handler] → [Alarm]...
  • Page 53 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 48 [Main Menu] → [Event Handler] → [VA/Motion] Camera Select a camera Enable Enable / disable motion event Motion Detection Setting Set motion detection settings Zone Set the zone type: Entry Delay Set the entry delay time (Entry/Exit Zone only)
  • Page 54 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 49 [Main Menu] → [Event Handler] → [Video Loss] Camera Select a camera Enable Enable / disable video loss event Action Set actions taken when video loss is detected [Main Menu] → [Event Handler] → [System Tamper]...
  • Page 55 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 50 [Main Menu] → [Event Handler] → [System Restart] Enable Action Set actions taken when system restart abnormally [Main Menu] → [Event Handler] → Any Event → [Action] Recording Change event recording settings Switch Change event switch settings...
  • Page 56 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 51 [Main Menu] → [Event Handler] → Any Event → [Action] → [Recording] Enable Enable / disable event recording of that event Recording Mode Set event recording frame rate Auto :Record at highest achievable frame rate.
  • Page 57 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 52 [Main Menu] → [Event Handler] → Any Event → [Action] → [Dial Back] → [Dial Back Entry] Enable Enable / disable the dialback entry IP Address Set the dialback IP address when event triggers...
  • Page 58 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 53 [Main Menu] → [Event Handler] → Any Event → [Action] → [E-mail] → [SMTP Server] Server Address Set the SMTP server address Port Set the SMTP server port Use SSL Is SSL required for the SMTP server...
  • Page 59 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 54 [Main Menu] → [Event Handler] → Any Event → [Ac on] → [Mobile Notification] → [Mobile Notification Advance Setting] Notify server X Mobile notify server address Default Restore server address to default mobile notify server [Main Menu] →...
  • Page 60 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 55 [Main Menu] → [Event Handler] → Any Event → [Action] → [PTZ] Enable Enable / disable live camera action of that event Associate Camera Select PTZ cameras to be displayed when event triggers Preset Number...
  • Page 61 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 56 [Main Menu] → [Footage Extraction] Backup Device Select device for saving the footage Device Name Show the name for selected device FORMAT Format the selected USB device Backup From Disk Select the source directory...
  • Page 62 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 57 [Main Menu] → [User] Security Mode Select security mode Advanced :Log in and access right required Current User Display current log in user Add Account Add new account (Advanced mode only) Edit/Delete Account Edit or remove an account...
  • Page 63 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 58 User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password Local Time Out Set the auto logout time when no local operation...

  • Page 64: Basic Operation

    5.3.1. View Live Video Depending on the model of TeleEye GN8 HD Digital Video Recorder, users can view up to 16/32 live videos at the same time. Userw can also choose to supervise the video channel one by one using the sequential mode function.

  • Page 65: Recording

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 60 5.3.2. Recording For different situations, TeleEye GN8 supports 3 recording modes: manual recording, schedule recording and event recording. When a camera is recording, the icon will be shown next to its name and the LED will light up in red.
  • Page 66 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 61 [Main Menu] → [HDD/Recording] Disk Management View hard disk information Format, scan or enable/disable disk Enable/disable RAID Recording Mode Select recording mode :Disable recording • :Enable recording of all cameras • Schedule :Enable schedule recording •...
  • Page 67 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 62 [Main Menu] → [HDD/Recording] → [Schedule Recording] Add a new recording schedule Edit Edit the selected schedule Delete Delete selected schedule Delete Day Delete all schedules on the same day as the selected schedule...

  • Page 68: Playback

    Most settings are the same as [Add] menu. EDIT Confirm EDIT the schedule setting 5.3.3. Playback TeleEye GN8 supports user to view recorded video while not affecting the recording process. A maximum of 4 video channels can be played at the same time. [Main Menu] → [Playback]...
  • Page 69 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 64 Date Show date of recording log Time Show time of recording log 1, 2, ... 16 Show cameras that performed recording in yellow bars Search a camera record [Main Menu] → [Playback] → [Search By Date] (Click on the calander icon)
  • Page 70 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 65 For analog PTZ control, users can select different PTZ command buttons, and control the value by buttons. ZOOM ZOOM Control zoom in or out RECALL PRESET:X Recall saved preset position PROGRAM PRESET:X Edit preset position...
  • Page 71 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 66 User can draw privacy mask by mouse or buttons. Camera Selected video channel Mask ID Selected privacy mask id Mask Status Enable /disable current privacy mask DELETE Delete current privacy mask [Main Menu] → [System] → [PTZ]...

  • Page 72: Advanced Operation

    5.4.1. Install Alarm Sensors and Relay Control Port TeleEye GN8 supports up to 16 alarms for connecting with alarm sensors, 4 additional input sensors and 4 relay ports for control. The definitions of alarm and relay control ports are shown in the following diagram.

  • Page 73: Circuit Detection

    NC/NO : Select circuit open/close as system 5.4.3. Event Handling TeleEye GN8 HD Digital Video Recorder supports 9 types of event detection and their icons are as follow. Event Icons in Local Monitor If an event is triggerd, its respective icon will be flashing next to the camera name (for motion, video loss) or at the bottom of the screen (for all other event types).
  • Page 74 Physical Configuration for Arm/Disarm The arm/disarm input and ground of TeleEye GN8 HD Digital Video Recorder needs to connect to a control unit which is usually a switch or a password panel used for arm/disarm input.
  • Page 75 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 70 [Main Menu] → [Event Handler] → [Arm/Disarm] → [Normal Arm Schedule] Show the schedule number Start Time Show the start time of system armed End Time Show the end time of system armed Weekdays...

  • Page 76: 2.Security Switch

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 71 [Main Menu] → [Event Handler] → [Arm/Disarm] → [Holiday Arm Schedule] Show the schedule number Start Date Show the start date of schedule End Date Show the end date of schedule Start Time Show the start time of system armed...

  • Page 77: 3.Alarm

    • If on state is set to 'close', security switch of TeleEye GN8 will be set to 'on' if the circuit is closed. If the circuit is open, the security switch of TeleEye GN8 will be set to off. Contrary, if on state is set to 'open', security switch of TeleEye GN8 will be set to 'on' if the circuit is open.
  • Page 78 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 73 For Entry Zone: Entry delay is a period of time where alarms are not triggered if someone is entering the surveillance area. In order to disarm the system for maintenance or repair, user / installer needs to turn off the security switch and enter the surveillance area.
  • Page 79 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 74 For Exit Zone: Exit delay is a period of time allowed for a user to leave a surveillance area without a making false alarm. The intention is to give users / installer enough time to leave the surveillance area after the digital video recorder is armed.
  • Page 80 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 75 Different Combination of Cases of Arm/Disarm, Security Switch and Alarm for the 3 Zone Type Initial State Step 1 Step 2 Step 3 Result Alarm Security Switch Fire Zone No trigger Trigger alarm Alarm trigger...
  • Page 81 Physical Configuration for Alarm The alarm input and ground of TeleEye GN8 HD digital video recorder have to connect to various kinds of sensors which are commonly installed at the entrance or in some special parts of the surveillance area.

  • Page 82: 4.Motion

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 77 5.4.3.4. Motion Motion detection can be triggered when movement is detected by a camera. Motion detection has different sensitivity levels, which can be set up individually on each video input channel. There are 4 options: high, middle, low and custom. Custom option allows the user to select the sensitivity level and detection area themselves.

  • Page 83: 5.Video Loss

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 78 [Main Menu] → [Event Handler] → [VA/Motion] → [Advance se ng] → [Mo on] Select Select motion blocks Deselect Deselect motion blocks Select All Select all motion blocks Deselect All Deselect all motion blocks...

  • Page 84: 7.Power Failure

    Page 79 Physical Configuration for System Tamper The system tamper input and ground of TeleEye GN8 HD digital video recorder have to connect to an external cabinet which is used for protecting the digital video recorder and its accessories [Main Menu] → [Event Handler] → [System Tamper]...

  • Page 85: 8.Hdd Fault

    [Main Menu] → [Event Handler] → [System Restart] Enable Enable / disable the system restart event Action Set actions taken when system restarted abnormally 5.4.4. Event Action TeleEye GN8 HD Digital Video Recorder supports 9 types of actions that can be activated by any event mentioned below.

  • Page 86: 1.Recording

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 81 1. Recording 2. Switch 3. Dialback 4. E-mail 5. Mobile Notification 6. Buzzer 7. Event LED 8. Live Camera 9. PTZ 5.4.4.1. Recording When an event is triggered, video recording will be performed on the user's selected cameras with its selected recording mode.
  • Page 87 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 82 5.4.4.2. Switch The switch action allows the digital video recorder to control 1 external relay set by the user. Switch Type Two types of switch are supported: Latching The switch turns on for a period of time.
  • Page 88 As a result, remote operators can be notified of any situation in the survelliance area. Java web page can’t respond to this request. Software like TeleEye sureSIGHT or sureGUARD are to be installed to a PC to perform dialback.
  • Page 89 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 84 5.4.4.4. E-mail The e-mail action notifies users of any event by sending an e-mail to the recipient's address. [Main Menu] → [Event Handler] → Any Event → [Action] → [E-mail] Enable Enable / disable e-mail action...
  • Page 90 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 85 Server Address Set the SMTP server address Port Set the SMTP server port Use SSL Is SSL required for the SMTP server Authentication Is authentication required for the SMTP server User Name Set username used in authentication...

  • Page 91: 8.Live Camera

    Page 86 5.4.4.7. Event LED built on the front panel of TeleEye GN8. If an event is triggered, the LED will blink until the event is cleared. [Main Menu] → [Event Handler] → Any Event → [Action] → [Event LED]...

  • Page 92: Footage Extraction

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 87 5.4.5. Footage Extraction Video footage can be extracted to a USB flash device. Back up video can be played in any PC without any special software. There are 2 extraction modes available: Normal mode Extracts recording at the original frame rate, with audio •...

  • Page 93: Throughput Control

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 88 5.4.6. Throughput Control Video monitoring performance can be affected by network speed. Throughput control can limit the output data rate of the digital video recorder according to user setting, which should be configured to fit the network bandwidth to avoid delay or rusty videos.

  • Page 94: Switch Control

    Change switch settings 5.4.8. Time Synchronization The time in TeleEye GN8 can be synchronized with timeserver in the network using the time synchronization function. GN8 can act as a timeserver if internal time server is enabled. [Main Menu] → [System] → [Date/Time/Public Holiday]...
  • Page 95 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 90 [Main Menu] → [System] Information Display general informations of the digital video recorder Registration Checking Enable / disable remote registration check Built In Web Server Enable / disable built in web server Language Set display language...

  • Page 96: Import And Export

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 91 5.4.9. Import and Export Configurations of the digital video recorder can be exported to a USB flash device for backup, or to copy the settings to another video recorder. Should anything happens, previously exported settings can be applied through the import function.

  • Page 97: User Account

    5.4.10. User Account TeleEye GN8's advanced security mode supports multiple user accounts with flexible access rights. Users with the “User Account” access right can add new account, modify existing account, or delete an account. When system startup or local user logout, access right of local menu will follow the setting of “Power On Default Right”.
  • Page 98 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 93 [Main Menu] → [User] → [Add Account] User Name User name of new account (4 – 16 characters) Local Password Password for local log in (4 – 10 characters) Retype Local Password Confirming the password...
  • Page 99 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 94 [Main Menu] → [User] → [Edit/Delete Account] Most settings are the same as [Add Account] menu. Local Login Enable Enable / disable local login (with remote login right only) Save Save the account settings...

  • Page 100: Section6:Remote Operation

    Internet by your gateway. To access your TeleEye GN8 digital video recorder outside your private LAN, you need to do port mapping for your TeleEye GN8. For a detailed setup procedure, please refer to the user manual of your router.
  • Page 101 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 96...
  • Page 102 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 97 Playback panel 1. Rewind 2. Play 3. Pause 4. Stop 5. Fast forward Digital PTZ Analog PTZ...

  • Page 103: Basic Operation

    6.3. Basic Operation 6.3.1. View Live Video With the built-in web server function enabled, users can access the TeleEye GN8 digital video recorder easily through a web browser. 1. Enter IP address plus port number in the format http://IPAddress:PortNumber (e.g.
  • Page 104 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 99 3. Use screen mode selection panel and camera selection panel to view video. If a cross sign is shown on the top left corner of the web page, it implies that Java JVM is not installed in the computer.

  • Page 105: Recording

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 100 6.3.2. Recording According to different situations, users can select a suitable recording mode. Manual Recording The start/stop operation is controlled manually by an operator. Recording will be performed on all cameras once started 1. To start or stop manual recording, click on the [Recording] button on the main panel.
  • Page 106 Page 101 Scheduled Recording TeleEye GN8 supports 2 types of recording schedule: Normal and Motion. Motion recording records only when motion is detected in selected surveillance area. 1. To start or stop schedule recording, click on the [Recording] button on the main panel.

  • Page 107: Playback

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 102 6.3.3. Playback Recorded videos can be played back through a web browser without affecting the recording process. 1. Click on [Playback] button to show the recording log. 2. Choose a log entry and select a camera to start playback.

  • Page 108: Advanced Operation

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 103 6.4. Advanced Operation 6.4.1. Hard Disk Formatting Hard disk formatting is done to reconstruct the disk in a recognizable format, to clean up the recording space, and to redeem file allocation. Backup important data before hand as formatting will erase all data within the hard disk.

  • Page 109: Raid Setting

    Disk formatting is required for any setting changes in RAID Setting 6.4.5. Event Handling TeleEye GN8 digital video recorder supports different types of event detection. This section shows the configuration of event settings. Please refer to 4.4.1. Install Alarm Sensors and Relay Control Port for setup detail and 4.4.3.
  • Page 110 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 105 2. To change arm/disarm settings, click on [Arm Setting]. 3. To add or remove arm schedules, click on [Schedule Setting]. Use the tap [Normal] and [Holiday] on the top left corner to select normal schedule or holiday schedule.

  • Page 111: 2.Alarm

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 106 6.4.5.2. Alarm Alarm can be used to detect many events, such as fire and trepassing. 1. Go to [Server], select [Event Matrix] → [Event] → [Alarm]. 2. Click on [Alarm Setting] and select appropriate settings in the pop up menu.

  • Page 112: 3.Motion

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 107 6.4.5.3. Motion Motion event is triggered when movement is detected inside the surveillance area of a camera. 1. Go to [Server], select [Event Matrix] → [Event] → [Motion]. 2. Click on [Setting] to pop up [Motion Setting] menu. Left click mouse and drag to select the surveillance area or right click mouse and drag to deselect the area.

  • Page 113: 4.Video Loss

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 108 3. Click on [Zone Type] to change the operational zone. 6.4.5.4. Video Loss Video loss event is triggered when the digital video recorder receives no signal from the camera. A blue screen is displayed on screen when this happens.

  • Page 114: 5.System Tamper

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 109 6.4.5.5. System Tamper In an emergency (e.g. someone breaking and entering), the digital video recorder will inform staffs in regards to the event and may trigger alarms. 1. To change the event settings, go to [Server] → [Event Matrix] → [Event] → [System Tamper].

  • Page 115: 7.Disk Fault

    1. To disable the event, go to [Server] → [Event Matrix] → [Event] → [Disk Fault]. 6.4.5.8. System restart The system restart event will be triggered if the TeleEye GN8 digital video recorder is restarted or powered off abnormally. Pre-selected actions will be taken immediately after the system has restarted.

  • Page 116: Event Action

    Page 111 6.4.6. Event Action Users can define the set of actions to be taken by TeleEye GN8 when an event is triggered. This section shows the configuration of action settings. Please refer to 4.4.4. Event Action for descriptions of different actions and their settings 6.4.6.1.

  • Page 117: 3.Dialback

    2. To enable dialback action, go to [Server] → [Event Matrix] → [Event]. Choose an event and click on [Dial Back]. Java web page cannot respond to dialback request. Software such as TeleEye sureSIGHT or sureGUARD is to be installed to the PC to perform dialback.

  • Page 118: 4.E-Mail

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 113 6.4.6.4. E-mail If an event is associated with e-mail action, a notification e-mail will be sent when this event is triggered. 1. To change e-mail settings, go to [Server] → [Event Matrix] → [Action] → [E-mail].

  • Page 119: 7.Event Led

    6.4.6.7. Event LED If an event is associated with LED action, the LED built on the front panel of TeleEye GN8 will blink when this event is triggered. This action is enabled by default. 1. To disable LED action, go to [Server] → [Event Matrix] → [Event]. Choose an event and click on [LED].

  • Page 120: Pan Tilt Zoom (Ptz)

    1. To change the settings, go to [Server] → [Event Matrix] → [Event]. Choose an event and click on [PTZ]. 6.4.7. Pan Tilt Zoom (PTZ) PTZ operations can be performed easily when a PTZ supported camera is connected to TeleEye GN8 digital video recorder . 2. Go to [Menu] → [PTZ] to open the PTZ control panel.
  • Page 121 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 116 The meaning of each icon is summarized in the following table: Button Description Tile the camera up Tile the camera down Pan the camera left Pan the camera right Zoom in Zoom out Pan automatically until [Auto Off] is clicked...
  • Page 122 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 117 Add or delete preset positions associated with patrol tour using the 16 numeric buttons Start the patrol operation when [Patrol 1] is clicked • Stop the patrol operation when [Stop Patrol] is • clicked Restore to default settings by clicking [Set Default] •...

  • Page 123: Footage Extraction

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 118 6.4.8. Footage Extraction Video footage can be extracted through a network. 1. Go to [Menu] → [Footage Extraction] 2. When extraction completes, open the selected folder and double click “TPPlayer.exe” to view the extracted video.

  • Page 124: Switch Control

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 119 6.4.10. Switch Control Whilst the state of switches can be changed due to an event, user can also control the external switches directly. 1. Go to [Menu] → [Switch] and click on a button to toggle the switch status.

  • Page 125: Time Synchronization

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 120 6.4.11. Time Synchronization The time in the digital video recorder can be synchronized with timeserver using the time synchronization function. 1. Go to [Menu] → [Server Setting] → [Date/Time]. 2. After changing the time settings, users can click [Time Synchronization Test] to perform...

  • Page 126: Import And Export

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 121 6.4.12. Import and Export Settings of the digital video recorder can be exported to or imported from a remote PC through a network. The procedure is as follows: Import Note that the digital video recorder will be restarted automatically after the import process is completed.

  • Page 127: Account Management

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 122 6.4.13. Account Management In advanced security mode, users are allocated with their own account with different access rights. Only accounts with the “User Account” access right have the privilege to modify account settings. Please refer to the appendix for more detail.

  • Page 128: Maintenance Log Backup

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 123 6.4.14. Maintenance Log Backup Maintenance log of the digital video recorder can be extracted. Go to [Menu] → [Server Se ng] → [Maintenance Log Backup], click [start] to start the backup process.

  • Page 129: Appendix A:safety Instruction

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 124 Appendix A: Safety Instruction Read the following instructions carefully, and save them for future reference. 1. Follow all warnings and instructions marked on the product and this user guide. 2. Do not place this product on unstable carts, stands, or tables. The product may fall, causing serious damage to the product.

  • Page 130: Appendix B:limited Warranty

    7. The warranty is void if any of the cabinet seals has been removed or opened if there is any such sign not being made by any authorized personnel of TeleEye. 8. Under no circumstance shall TeleEye be liable for any damages to any parties so caused by the usage of the above-specified equipment or so caused during service provision.

  • Page 131: Appendix C:surelink Technology

    Page 126 Appendix C: sureLINK Technology sureLINK technology is available in TeleEye GN8 which enables you to connect to the digital video recorder with a broadband dynamic IP Internet connection. If you can only use a broadband dial- up account to connect to the Internet through your computer, sureLINK provides a solution for sharing the Internet connection between your computer and the digital video recorder.
  • Page 132 [Reference] Registration Code is printed on the Registration Code Sheet The application will be processed once we received your domain name registration. Normally, it requires about 1 working day to activate sureLINK for your TeleEye GN8. You will receive a notification mail when your sureLINK service is ready.
  • Page 133 Since the sureLINK (Domain name) address corresponds to a single digital video recorder, if you change from one digital video recorder to another one, you have to inform us to update our database record. To do this, you can visit our TeleEye Product Support again and follow the steps below: 1.

  • Page 134: Appendix D:firmware Upgrade

    Page 129 Appendix D: Firmware Upgrade Please follow the following procedures to upgrade the TeleEye GN8 to a new version of firmware. Users can choose to perform the upgrade locally using a USB flash device, or through a remote PC.

  • Page 135: Appendix E:security Mode

    Page 130 Appendix E: Security Mode In TeleEye GN8, there is an advanced security mode. In advanced security mode, multiple user accounts with flexible access rights can be created. The property of the security mode can be found in the following table:...
  • Page 136 By default, a preset account: ADMINISTRATOR is stored in the digital video recorder. The account ADMINISTRATOR cannot be removed. When TeleEye GN8 startup or local user logout, access right of the local menu will follow the setting of “Power On Default Right”.
  • Page 137 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 132 Advanced security mode – Access right Group Features Involved Video monitoring Basic video monitoring with fixed cameras Browsing the event status ** Audio Audio monitoring ** PA with microphone, PA with pre-recorded voice clips...

  • Page 138: Appendix F:general Terms Discussion

    Registration Checking When this feature of TeleEye GN8 is enabled, users need to do the registration in the remotely connecting software (e.g. JAVA web page, TeleEye sureSIGHT) for authorization before the digital video recorder can be used.

  • Page 139: Appendix G:audit Trail Log Description

    TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 134 Appendix G: Audit Trail Log Description A. Audit Trail Log Description of Setting Log Event short form: [Event] Arm/disarm input Secu Switch Security switch input Alarm Alarm sensor input Motion Motion Video Loss Video loss...
  • Page 140 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 135 OSD Font Color Change OSD font color Rec Frame Rate Change recording frame rate Schedule Rec Enabled Enable / disable schedule recording Disk Mode Change recording disk mode Video Quality Change recording quality Image Size...
  • Page 141 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 136 [Event] Rec Frame Rate Change event recording frame rate [Event] Rec Duration Change recording duration after event clear [Event] Switch Enable / disable switch action of the event [Event] Switch Mask Change switch associated with the event...
  • Page 142 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 137 Rec Audio Src Type Change the source of audio input Audio PA Enable /disable PA Audio PA Src Type Change the source of PA output C. Operation Log Operation Column Table Operation Description Start Recording...
  • Page 143 TeleEye GN8916/GN8932/GN8816/GN8616 User Guide Page 138 D. Connection Log Column Table Connected Remote user connected Disconnected Remote user disconnected Failed Remote user's connection failed Unauthorized Invalid remote user connection rejected Timeout Remote user connection time out...

  • Page 144: Appendix H:specifications

    Appendix H: Specifications MODEL ITEM GN8916 GN8932 VIDEO INPUT Supported HD TeleEye MQ and MP series, IP cameras conform to ONVIF profile S cameras Digital channel RJ45, 10/100 base-T VIDEO OUTPUT Digital video 1 channel, 1280x720, 1920x1080, 3840x2160 1 channel, 1280x720, 1920x1080...
  • Page 145 TeleEye GN8916 / GN8932 User Guide Page 140 sureLINK Support Internet connection assigned with dynamic IP address Max. transmission 400fps 800fps frame rate Web server Built-in Keyboard control RS422/RS485, 1 channel input 1 @ front panel, 2 @ rear panel; USB 2.0 High speed 480Mbps...

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