TeleEye RX538 User Manual
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TeleEye RX538 User Manual

Mobile digital video recorder rx series
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TeleEye RX538 User Guide
Page 1
RX Series
Mobile Digital Video Recorder
RX 538
User Guide
TeleEye RX538 User Guide

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Summary of Contents for TeleEye RX538

  • Page 1 TeleEye RX538 User Guide Page 1 RX Series Mobile Digital Video Recorder RX 538 User Guide TeleEye RX538 User Guide...
  • Page 2 Signal Communications Limited. TeleEye is a trademark of Signal Communications Limited and is registered in China, European Communities, Hong Kong, US and other countries. All other trademarks are the property of their respective owners.

  • Page 3: Table Of Contents

    3. Set-up Procedures 3.1 Before Set-up ........................16 3.1.1 TeleEye sureSIGHT Lite Installation ..............16 3.1.2 TeleEye IP Setup Utility Installation ..............20 3.1.3 Set-up Preparation ....................22 3.2 Hard Disk Formatting ...................... 25 3.3 Hard Disk Available Event ....................26 3.4 Network Setting .......................

  • Page 4: Introduction

    By connecting TeleEye RX538 to a mobile data modem, the driver can push a button to trigger the TeleEye RX538 to send an alarm and seamless video back to the central monitoring station via mobile networks such as HSDPA, UMTS, EDGE or GPRS in an emergency situation.

  • Page 5: Packages Contents

    TeleEye RX538 User Guide Page 5 1.2 Packages Contents 1.TeleEye RX 538 3.Registration Code Sheet 2.Warranty Card 4.Bracket 5.DB 15 Video Cable 6.HDD Mount 8.HDD Mounting Screws 7.Mounting Screws (Bracket) TeleEye RX538 User Guide...

  • Page 6: Features

    TeleEye RX538 User Guide Page 6 1.3 Features  Automated digital recording initiated by vehicle's ignition  Remote video surveillance on 3G & 4G Network  Max. resolution per channel: 960x576 @25fps (P) 960x480 @30fps (N)  Real time crystal clear video recording ...

  • Page 7: Rear Panel Description

    TeleEye RX538 User Guide Page 7 1.5 Rear panel description 9 10 Item Name Function Alarm IN/ Relay OUT External alarm input and relay output DC12-24V Connecting 12-24 V DC input Power Jack Connecting to 16V DC power adapter RS-485...

  • Page 8: Hardware Installation

    TeleEye RX538 User Guide Page 8 2. Hardware Installation 2.1 Hard Disk Installation Step 1 Remove screws on left cover. Step 2 Open the left cover. Step 3 Insert the Hard Disk into the SATA port. Step 4 Mount the Hard Disk with given screws and rings.

  • Page 9: Hard Disk Removal

    TeleEye RX538 User Guide Page 9 2.2 Hard Disk Removal Step 1 Remove screws on the left cover. Step 2 Open the left cover. Step 3 Remove screws which mount the Hard Disk. Step 4 Slide the Hard disk out.

  • Page 10: Mobile Data Modem Installation

    TeleEye RX538 User Guide Page 10 2.3 Mobile data modem installation Mobile Data Modem Connect Mobile Date Modem to the USB port. 2.4 Wireless LAN adaptor installation CAT5 Ethernet Cable Wireless LAN adaptor Connect CAT5 Ethernet Cable to the Wireless LAN adaptor.

  • Page 11: Vehicle Mounting

    Measure four positions for mounting screws to the vehicle and then drill holes on the surface. Step 2 Mount it with given screws and rings. Left Mounting Plate Right Mounting Plate  Vertical mounting Step 1 Remove four screws on RX538 . Left Mounting Plate Right Mounting Plate TeleEye RX538 User Guide...
  • Page 12 Swap the left mounting plate with the right mounting plate. Left Mounting Plate Right Mounting Plate Step 3 Mount the plates to the RX538 with screws and rings. Step 4 Measure four positions for mounting screws to the vehicle and then drill holes on the surface.

  • Page 13: Video Installation

    TeleEye RX538 User Guide Page 13 2.6 Video installation  Fix Camera Connect the fix camera to the VIDEO IN with DB15 Video Cable(item 5 on P.5).  PTZ Camera Step 1 Connect the PTZ camera to the VIDEO IN with DB15 Video Cable.

  • Page 14: Alarm Installation

    Page 14 2.7Alarm installation TeleEye RX supports up to 16 alarm ports in that order with tamper detection for connecting with alarm sensors, 4 additional input sensors and 4 relay ports for control. The definitions of alarm and relay control ports are shown in the following diagram.

  • Page 15: Power Connection

    TeleEye RX538 User Guide Page 15 2.8 Power connection Step 1 Connect 16V power supply with adaptor cable according to the following instruction:  V+ (16V) : White, Red  GND Yellow / Blue, Green, Black Step 2 Connect Power DC-16V input to the power supply with power adaptor cable.

  • Page 16: Set-Up Procedures

    TeleEye RX538 User Guide Page 16 3. Set-up Procedures 3.1 Before Set-up 3.1.1 TeleEye sureSIGHT Lite Installation sureSIGHT is an integrated video management platform for IP cameras and Video Recording Servers. Its modular design allows customers to scale up easily and add functional modules to suit specific requirements.
  • Page 17 TeleEye RX538 User Guide Page 17 Step 2 Click [Install] next to the JAVA Runtime. If JAVA Runtime is installed, jump to Step 3. Note: JAVA Runtime has to be installed before installing sureSIGHT Lite. Click [Install >] at the right hand bottom.
  • Page 18 TeleEye RX538 User Guide Page 18 Step 4 After reading the terms of License Agreement, click [Yes] to accept and install Microsoft Visual C++ 2005 Redistributable. After that, click [Next >] in the Welcome Window. Step 5 After reading the License Agreement, select “I Agree” to confirm and the click [Next >].
  • Page 19 TeleEye RX538 User Guide Page 19 Step 6 If needed, click [Browse…] to change the installation path of sureSIGHT and click [Disk Cost…] to check the available space for the installation. Click [Next >]. Then, click [Next >] to start the installation.

  • Page 20: Teleeye Ip Setup Utility Installation

    3.1.2 TeleEye IP Setup Utility Installation Step1 Install “TeleEye IP Setup Utility” from the installation CD. (Note: “TeleEye IP Setup Utility” requires .NET framework to operate properly, please install the .NET framework which is in the installation CD if needed.) TeleEye RX538 User Guide...
  • Page 21 TeleEye RX538 User Guide Page 21 Step 2 Click [Next >] to begin the installation. Click [Browse…] to change the installation path of IP Setup Utility and click [Disk Cost…] to check the available space for the installation. Then, click [Next >].

  • Page 22: Set-Up Preparation

    Step 3 Find the RX538 mobile digital video recorder according to the serial number (which is shown on the Registration Code Sheet), the IP address of the RX538 can be obtained by the IP Setup Utility software. TeleEye RX538 User Guide...
  • Page 23 Step 4 Click [Edit]. Step 5 Assign an IP address to RX538. There are two methods in assigning an IP address to it. Method 1 – Automatically Check “Obtain an IP address automatically” to assign the IP address by DHCP server.
  • Page 24 TeleEye RX538 User Guide Page 24 Method 2 – Manually Uncheck “Obtain an IP address automatically”. Then enter another IP address, port, network mask and gateway. Step 6 If user want to use sureLINKservice, check the “sureLINK enable” box. Then, input the...
  • Page 25 TeleEye RX538 User Guide Page 25 registered sureLINK address and select the desired refresh rate. Please refer to “5.2 sureLINK Technology” (P. 40) for details on sureLINK service. Step 7 Click [Apply] to save the changes. Enter the password to proceed.

  • Page 26: Hard Disk Formatting

    TeleEye RX538 User Guide Page 26 Note: Default user name is “admin” and password is “0” + digits of serial number. 3.2 Hard Disk Formatting New Hard Disk need to be formatted before use. Step 1 Click [Remote site] at the left hand top [Site settings...].

  • Page 27: Hard Disk Available Event

    Note: It may take several minutes. Step 4 RX538 will be restarted automatically after finishing Hard Disk formatting. 3.3 Hard Disk Available Event Hard Disk Available Event will be triggered when there is failed Hard Disk or Hard Disk with unusual performance.

  • Page 28: Network Setting

    Click [Connection]. Step 2 Select 100Mbps to “LAN steam”. Note: Throughput setting is used to limit RX538 output data rate at individual video stream. There are some suggestions to initial throughput below.  HSDPA / UMTS : 512 kbps  EDGE : 64 kbps ...

  • Page 29: Operation

    TeleEye RX538 User Guide Page 29 Click [Network]. Step 5 Enter the assigned IP address , Subnet mask and Gateway under the Network setting. Also, you can enable “Auto IP(DHCP)”. Step 6 Click [Apply] to save all the settings. 4. Operation...

  • Page 30: Live Operation Through Mobile Data Modem

    Select “Enabled”. Step 5 Select Start up mode or SMS event mode to “Dialup by”. As RX538 support two profiles, select desired profile which is according to the SIM card. Notes:There are two different modes : Start up mode and SMS/ Event mode to operate with mobile data modem.
  • Page 31 TeleEye RX538 User Guide Page 31 It will dial up to Internet when RX538 power up. This mode is suitable for user who obtain a real IP address for mobile network connection.  SMS/ Event mode RX538 dial up to Internet when event triggered a dial-back action or receives a valid dial-back SMS message.
  • Page 32 TeleEye RX538 User Guide Page 32 Enter Access point name(APN) and dial number of the SIM card. Notes: please refer to telecommunication service provider's settings. Step 7 Enter user-name and password if mobile service provider require user-name and password authentication.

  • Page 33: Live Operation Through Lan/Wireless Lan

    Notes: please send: teip<space><dialback ip><space><port><space>endip e.g teip 202.73.90.90 2048 endip RX538 dial-back to the given IP when it receive the SMS. 4.2 Live Operation Through LAN / Wireless LAN Please refer to “3.1.3 Set-up Preparation” (P.22) started from Step 8.
  • Page 34 Step 3 If needed, check “Recording retention” to automatically discarded outdated videos. Enter the number of days of latest videos needed. You can set a time for RX538 to remove unneeded video. Step 4 Click [Start] to rebuild the recording log when undiagnosable problems occur.
  • Page 35 TeleEye RX538 User Guide Page 35 Schedule Setting Step 1 Select “Scheduled recording” from the left panel. Then click [Add]. Step 2 Set the schedule and frame rate, and choose the camera's recording type. Then click [OK]. TeleEye RX538 User Guide...
  • Page 36 TeleEye RX538 User Guide Page 36 Note: 1.To set fully day schedule, please set both start time and end time as 00:00. 2. Motion recording means recording only when motion occurs during scheduled period. Step 3 If needed, select a schedule and click [Edit] to change the settings.
  • Page 37 TeleEye RX538 User Guide Page 37 Step 4 To delete, select a schedule and click [Remove]. After Selection Step 5 Choose a scope to delete and then click [OK]. Step 6 If needed, select a schedule and click [Copy] to duplicate the schedule.

  • Page 38: Footage Extraction

    TeleEye RX538 User Guide Page 38 Step 7 Choose the scope and weekdays to copy. Then click [OK]. Step 8 After setting, click [Apply] to save all settings. 4.4 Footage Extraction Footage Extraction can backup the stored data in the transmitter into local Hard Disk.
  • Page 39 TeleEye RX538 User Guide Page 39 Step 3 Select mode for footage extraction. (Note: Lower frame rate for quick mode.) Step 4 Select the desired Start date, Start time, Period Length, and End time for extraction. (Note: [Current hour] is to select start time of the recording log while [Rec. start time] is to select current hour of the transmitter.)

  • Page 40: Appendix 5.1 Limited Warranty

    10. Customer shall be responsible for backing up the data contained in the disk products. 11. TeleEye shall have no responsibility arising out of any damage to, or loss of the data contained in the disk products.

  • Page 41: Surelink Technology

    IP. You can set this update period through OSD menu. DNS Services: Assigned when the TeleEye RX can directly access the Internet without the help of TeleEye Proxy Server. ** : This function will be supported in TeleEye RX transmitter version 2.00.00 or later TeleEye RX538 User Guide...
  • Page 42 TeleEye RX538 User Guide Page 42 How to Apply for sureLINK Address You can apply for sureLINK by visiting our web site at http://www.TeleEye.com Step 1 Click [Customer Login]. Step 2 Sign up to create your user account. Step 3 Login the page using your registered name and password.
  • Page 43 Since the sureLINK (Domain name) address corresponds to a single transmitter, if you change from one transmitter to another one, you have to inform us to update our database record. To do this, you can visit our TeleEye Product Support again and follow the steps as below:...

  • Page 44: Firmware Upgrade

    TeleEye RX538 User Guide Page 44 Step 1 Click [Transmitter Modification] [Select] a sureLINK address (Domain Name) you want to modify. Step 2 Enter the Old Registration Code, New Transmitter Serial Number and New Registration Code at each field provided. Click [Modify] button to submit the form.
  • Page 45 TeleEye RX538 User Guide Page 45 Step 3 Click [Browse...] to find the firmware upgrade file. Step 4 Choose the .rxp file, click [Open]. Step 5 Click [Start] to start firmware updating, and then wait until the progress completed (Note: Do not close the panel until upgrading finished.) Step 6 Click [Apply] to save the change.

  • Page 46: Security Mode

    TeleEye RX538 User Guide Page 46 5.4 Security Mode RX538 support advanced security mode only. Advanced security mode  20 definable user accounts**  Different access right between each user account (User account can only be applied to local OSD and remote software) ...
  • Page 47 TeleEye RX538 User Guide Page 47 Special defined accounts  ADMINISTRATOR User name ADMIN FIXED Account type BOTH FIXED Access right FIXED Remote password 0+ Serial Number Available to change Local password 111111 Available to change Local time out No time out Available to change ** This is a local default user account.

  • Page 48: Specification

    TeleEye RX538 User Guide Page 48 event status, control PTZ and playback on this camera. 5.5 Specification RX 538 Video Input Video input format PAL: 625 TVL, 25fps / NTSC: 525 TVL, 30fps / Composite Video, 1Vpp, 75ohm Video input connector...
  • Page 49 RS-485 2-way terminal block / RJ10, asynchronous, 8 data bits, 1 stop bit, no parity, 1.2-19.2kbps built-in PTZ protocol TeleEye DM2, TeleEye DM4, Lilin System, Pelco-D, Pelco-P, Panasonic , VCL orbiter, user-upload DM-KB03 support RS422/RS485, 1 channel input External interface...
  • Page 50 TeleEye RX538 User Guide Page 50 2 @ rear panel; USB 2.0 High speed 480Mbps Power Input Voltage 9V - 24V, DC (norminal 12V DC) power consumption Operating Environment Ambient Temperature -25 °C – 50 °C Relative Humidity < 85% (no condensation)

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