Gigaset DX800 Setting Up
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Gigaset DX800 Setting Up

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  • Page 1 Congratulations By purchasing a Gigaset, you have chosen a brand that is fully committed to sustainability. This product’s packaging is eco-friendly! To learn more, visit www.gigaset.com.

  • Page 3: Web Configurator - Setting The Phone Using A Pc

    The Web configurator is the Web interface for your phone. It allows you to select the settings for your Gigaset DX800A all in one via your PC's Web browser. You can use your phone's Web configurator to do the following: ¤...

  • Page 4: Table Of Contents

    Establishing a connection via Gigaset config ........
  • Page 5 Telephony – Dialling Plans: Entering an access code ....42 Telephony – Dialling Plans: Entering your own area code and extra codes ..... . 42 Telephony –...
  • Page 6 Gigaset.net area ........

  • Page 7: Web Configurator Menu

    Web configurator menu Home ¢ page 14 Settings IP Configuration ¢ page 18 Telephony Connections ¢ page 31 Audio ¢ page 35 Number Assignment ¢ page 41 Call Divert ¢ page 42 Dialling Plans ¢ page 47 Network Mailboxes ¢ page 48 Advanced Settings ¢...

  • Page 8: Connecting The Pc With The Telephone's Web Configurator

    There are two ways of connecting your PC to the Web configurator of the base: Via the phone's IP address in the local network; Via the Gigaset configuration service, if the phone and PC are connected to the ¢ Internet...

  • Page 9: Establishing A Connection Via Gigaset Config

    You will receive a message stating that the connection has been forwarded to your base. If several Gigaset phones can be reached via your Internet connection, you are asked which of these phones you would like to be connected to.

  • Page 10: Logging In To/Off The Web Configurator

    Logging in to/off the Web configurator Logging in, setting the interface language Once you have successfully established the connection, the Login Web page is dis- played in the Web browser. Figure 1 Start screen You can select the language you want the menus and Web configurator dialogues to be displayed in.

  • Page 11: Logging Off

    Please note If the system PIN is still set as 0000 on the base (default setting), you will be notified during login that the unit is not secure and you should change the PIN. You can deactivate this security notice for subsequent logins by select- ing the option "Don’t show this security advice again.".

  • Page 12: Understanding The Structure Of The Web Configurator

    Understanding the structure of the Web configurator pages The Web configurator pages (Web pages) contain the UI elements shown in Figure 2 (example). Using the Using the Using the Menu bar navigation area working area buttons (Tabs) Figure 2 Example of the structure of a Web configurator page Menu bar The Web configurator menus are displayed in the form of tab pages in the menu bar.

  • Page 13: Using The Navigation Area

    Log Off You will find the Log Off function to the right of the menu bar on every Web page. Please note ¢ For an overview of the Web configurator menu, see page Using the navigation area The functions of the menu selected in the menu ¢...

  • Page 14: Using The Buttons

    Entering Cyrillic and Turkish characters In the following section, the specified maximum number of characters permitted in a field refers to Latin characters and digits (1 character = 1 byte), i.e., 1 character means 1 byte. Cyrillic and Turkish characters require 2 bytes each, e.g., with a field length of 16 characters, you can enter a maximum of 8 Cyrillic or Turkish characters.

  • Page 15: Opening Web Pages

    Transfer Transfer the base's directory to the PC and store it there. Delete Connection Delete a connection from the phone's configuration. <Add Transfers an available object highlighted in the list to the list of selected objects. Remove > Removes a highlighted object from the list of selected objects. Moves a highlighted list element one space up.

  • Page 16: Ip Configuration - Connecting To The Lan

    IP Configuration – Connecting to the LAN Assigning the IP address Select the necessary settings for operating your phone in your local network and for connecting it to the Internet, if necessary. For more detailed explanations of the individual components/terms, see the glossary in the user guide for the phone. ¤...

  • Page 17: Allowing Access From Other Networks

    Preferred DNS server Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when a connection is being established to a server.

  • Page 18: Entering An Http Proxy Server (Only When Connected To An Internal Company Network)

    Entering an HTTP proxy server (only when connected to an internal company network) Direct connections between network subscribers and the Internet are often not permitted within internal company or organisation networks (Intranet). In such cases, all HTTP calls from the network are "transferred" by a proxy server. The proxy server is a computer or program within the network.
  • Page 19 If the details in VLAN Identifier or VLAN Priority are incorrect, you will no longer be able to establish a LAN connection to and from the base station. You must carry out a hardware reset (reset the base station using the paging key). This means that all base station settings are lost.

  • Page 20: Telephony - Connections

    List of possible VoIP connections Gigaset.net Your phone is preassigned with a Gigaset.net phone number. The Gigaset.net connection is ready to use once the base is connected to the internet. In Gigaset.net, you can call other Gigaset.net subscribers free of charge. Further...
  • Page 21 Gigaset.net can be found in the long user guide for the phone on the enclosed CD. ¢ To find out which settings are possible for Gigaset.net, see page GSM Connections You can also make calls on your base and/or a registered handset via the GSM connection of your Bluetooth GSM mobile phone (call external parties via the GSM connection of the mobile phone or receive calls to the GSM connection).
  • Page 22 Status Indicates the status of the connection. Possible values for VoIP connections and the Gigaset.net connection are: Registered The connection is activated. The phone has been successfully registered. You can use the connection to make calls. Disabled The connection is deactivated. The phone is not registering with the corre- sponding account with the VoIP service.

  • Page 23: Setting The Fixed Line Network Connection

    Active (only for VoIP connections and Gigaset.net connection) You can use the option in the Active column to activate ( ) and deactivate ( VoIP connections. If a connection is deactivated, the phone will not register for this connection. The connection can be activated/deactivated by clicking directly on the option.

  • Page 24: Configuring The Gigaset.net Connection

    Click the Cancel button to reject the changes you have made. This returns you to the list of connections. Activating/deactivating the Gigaset.net connection ¤ In the list of connections in the Gigaset.net area: Use the option in the Active ‰ column to activate ( ) or deactivate ( ) the Gigaset.net connection.

  • Page 25: Configuring The Voip Connection

    Configuring the VoIP connection ¤ ¢ ¢ Open the Settings Telephony Connections Web page. ¤ Select the Edit button next to the VoIP connection that you want to configure or the configuration you wish to change. This will open a Web page where you can make the settings that your phone needs to access your provider's VoIP server.
  • Page 26 Prerequisite: You must have received account data from your VoIP provider (e.g., Authentication name, Authentication password). Profile files of the most important VoIP providers are available to download on the Gigaset configuration server. The address for the server is stored in your phone ¢ page 64).
  • Page 27 ¤ Select the Finish button. Please note If only one country is available, the country list will not be displayed. The list of provider is then displayed immediately. The details of the selected provider are loaded to your phone and displayed under ¢...
  • Page 28 Example Example: If your SIP address is "987654321@provider.com", enter "987654321" as the Username. Display name (optional) Enter any name that should be shown in the other caller's display when you call them via the Internet (example: Anna Sand). All characters in the UTF8 character set (Unicode) are permitted.
  • Page 29 Please note If you have downloaded the general settings for your VoIP provider from the ¢ Gigaset configuration server page 24), then some fields in this area will be preset with the data from the download (e.g., the settings for the STUN server and outbound proxy).
  • Page 30 If you selected the Yes option in the STUN enabled field, you must enter a STUN server. STUN server port Enter the number of the communication port on the STUN server. The default port is 3478. STUN refresh time Enter the time intervals at which the phone should repeat the registration with the STUN server.
  • Page 31 Saving settings on the phone ¤ Select Set to save the changes. The Connections list is displayed after saving. ¤ Click the Cancel button to reject the changes you have made. ¤ Click the Delete Connection button to delete the VoIP connection from the con- figuration.

  • Page 32: Configuring A Gsm Connection

    Configuring a GSM connection ¤ ¢ ¢ Open the Settings Telephony Connections Web page. ¤ Select the Edit button next to the GSM connection that you want to configure. Connection Name or Number Enter the number of the mobile phone or define a name for the GSM connection (max.

  • Page 33: Telephony - Audio

    (High Definition Sound Per- formance). Other HDSP compatible handsets include: Gigaset S67H, S68H, SL37H. G.711 a law / G.711 μ law Excellent voice quality (comparable with ISDN). The necessary bandwidth is 64 kbit/s per voice connection.
  • Page 34 Settings for Bandwidth area The settings in this area affect all VoIP connections. Allow 1 VoIP call only You can usually make up to four VoIP calls at the same time on your phone. If, however, your DSL connection has a narrow bandwidth, there may be problems if multiple VoIP calls are made at the same time.
  • Page 35 High Voice/earpiece volume is too low. Activate this option to increase the volume by 6 dB. Selected codecs / Available codecs Prerequisite: The Own Codec preference option is activated for the Voice Qual- ity in the Settings for Bandwidth area. In the Selected codecs and Available codecs lists, you can define your own codec preference tailored to your DSL connection.

  • Page 36: Saving Settings On The Phone

    Voice quality and infrastructure Using your Gigaset, you can make calls with good voice quality via VoIP. However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.

  • Page 37: Telephony - Number Assignment: Assigning Send And Receive Connections

    Receive connections of the base and the registered handsets: All connec- tions of the phone (fixed line network, Gigaset.net and VoIP) and the GSM connection of your mobile phone providing it is registered and activated via Bluetooth (connected;...

  • Page 38: Assigning Receive/Send Connections To Bases/Handsets

    Assigning receive/send connections to bases/handsets, changing internal names You can assign as many of your connections as you wish to the base and all regis- tered handsets. Receive connections determine which handset(s) will ring when a call is received. You can assign one of your connections as a send connection to the base and each handset.
  • Page 39 Please note The Gigaset.net number is fixed as the send connection for the base and each registered handset. Numbers that end in #9 are automatically dialled via Gigaset.net. ¤ For each device, select the connections that are to be assigned to the handset as receive connections.

  • Page 40: Assigning Receive/Send Connections To The Fax Port

    Assigning receive/send connections to the FAX port Prerequisite: You must have activated the fax connection on the base. You can assign as many of your connections as you like to the FAX port as receive connections and one connection as a send connection. The device conntected to the base via the FAX port is always assigned the internal name INT 8.

  • Page 41: Assigning Receive Connections To Answering Machines

    Assigning receive connections to answering machines For each of your connections, you can specify which of the three answering machines on the base shall receive incoming calls. Simply assign each receive con- nection to an answering machine. Please note Once the new entry is made, each connection is assigned to the integrated answering machine 1 as a receive connection.

  • Page 42: Activating The Fixed Line Network Connection

    Activating the fixed line network connection as an alternative connection You can activate the fixed line network connection as an alternative connection on your phone. If a call attempt fails via VoIP, an attempt is automatically made to establish a connection via the analogue fixed line network. An alternative connection would be used in the following instances: Your VoIP connections are busy The SIP server for the VoIP connection cannot be accessed...

  • Page 43: Telephony - Call Divert: Activating Call Divert For Voip Connections

    Telephony – Call Divert: Activating Call Divert for VoIP connections You can forward calls to your VoIP connections and to your Gigaset.net number. You can forward calls to your VoIP connections to any external number (VoIP, fixed line or mobile network number). The forwarding is done via VoIP.

  • Page 44: Telephony - Dialling Plans: Entering An Access Code

    Telephony – Dialling Plans: Entering an access code If your base is connected to a PABX, you may have to enter an access code for exter- nal calls (external prefixes e.g., "0"). You can save this access code on the base. ¤...
  • Page 45 ¤ ¢ ¢ Open the Settings Telephony Dialling Plans Web page. In the Area Codes area: ¤ From the Country list, select the country in which you are using your phone. Then, the international prefix (International Prefix and Area Code) and the pre- fix of the area code (Local Prefix Area Code) are set automatically.

  • Page 46: Telephony - Dialling Plans: Defining Dialling Plans - Cost Control

    Telephony – Dialling Plans: Defining dialling plans – cost control You can define dialling plans to reduce costs: You can define a specific connection (fixed line network connection or a VoIP connection) for specific phone numbers via which these phone numbers are dialled, and which are used for billing.

  • Page 47: Defining Dialling Plans

    Defining dialling plans ¤ ¢ ¢ Open the Settings Telephony Dialling Plans Web page. Dialling Plans area Specify dialling plans for your phone. Under New Rule, enter the following: Phone Number Enter the number or the first digits of the phone number (e.g., an area code) to which the dialling plan should apply (max.

  • Page 48: Activating/Deactivating Dialling Plans

    Emergency numbers Dialling plans for emergency numbers (e.g., the local police emergency number) are preset for certain countries. The fixed line network is determined as the Connection. You should only change these dialling plans if the telephone is not connected to the fixed line network connection.

  • Page 49: Telephony - Network Mailboxes: Entering The Network Mailbox, Activating Deactivating

    Telephony – Network Mailboxes: Entering the network mailbox, activating deactivating the network mailbox Many fixed network, and VoIP providers offer answering machines on the network – these are known as network mailboxes. Each network mailbox accepts incoming calls made via the corresponding line (fixed line network or corresponding VoIP connection).

  • Page 50: Telephony - Advanced Settings: Setting Dtmf Signalling For Voip

    Telephony – Advanced Settings: Setting DTMF signalling for VoIP DTMF signalling is required, for example, for querying and controlling certain network mailboxes via digit codes or for remote operation of the local answering machine. To send DTMF signals via VoIP you must first define how key codes should be con- verted into and sent as DTMF signals: as audible information via the speech chan- nel or as a "SIP Info"...

  • Page 51: Telephony - Advanced Settings: Defining Recall Functions For Voip (Hook Recall)

    Telephony – Advanced Settings: Defining recall functions for VoIP (hook recall) Your VoIP provider may support special performance features. To make use of these features, your phone needs to send a specific signal (datapacket) to the SIP server. You can assign this "signal" as an R function to a function key or a display key on your phone.

  • Page 52: Telephony - Advanced Settings: Configuring Call Transfer Via Voip

    Telephony – Advanced Settings: Configuring call transfer via VoIP You can connect an external call to one of your VoIP connections with an external connection (depending on the provider) by setting up an external consultation call. You can configure settings for this type of call transfer. ¤...

  • Page 53: Telephony - Advanced Settings: Defining Local Communication Ports For Voip

    Telephony – Advanced Settings: Defining local communication ports for VoIP Specify which local communication ports (port numbers) the phone is to use for VoIP telephony. The ports must not be used by any other subscriber in the LAN. The following communication ports are used for VoIP telephony: SIP port Communication port via which the phone receives (SIP) signalling data RTP port...
  • Page 54 RTP port Specify a range of port numbers that are to be used as RTP ports. This range must be reserved in the LAN (router) for the phone. Enter the lowest port number in the left-hand field and the highest number in the right-hand field (numbers between 1024 and 55000).

  • Page 55: E-Mail

    E-Mail: Making e-mail settings You can use your phone to be notified about new e-mail messages on your incom- ing e-mail server and to display the incoming e-mail list and the text of the mes- sages on the handset. You must store the address or DNS name of your incoming e-mail server and your personal access data in the phone and activate the e-mail check with the incoming e-mail server, so that the phone can establish a connection to the incoming e-mail server and connect to your mailbox.

  • Page 56: Services - Info Services: Configuring/Activating The Display

    If text information is available and Info Services is set as the screensaver, the infor- mation appears in the idle display of the base and all registered Gigaset SL78H, SL400H or S79H handsets. If no text information is available, the digital clock will appear in the idle display...

  • Page 57: Services - Online Directory: Selecting An Online Directory

    Services – Online Directory: Selecting an online directory You can use online phone directories (public directory, classified directory and/or your private net directory) on the base and registered handsets. You can use your telephone's Web configurator to define which online directory you wish to use. You can also elect to display the name under which the caller making an incoming call is saved in the online directory (Display of caller’s name) –...

  • Page 58: Directory Transfer

    Microsoft Outlook™ only ever transfers the first (directory) entry from the vcf file to its directory. You can use the Gigaset QuickSync program (included with the phone) to compare the directory on the base with the Outlook directory. You will find it on the enclosed CD.

  • Page 59: Loading The Directory File From The Pc To The Base/Handset

    Loading the directory file from the PC to the base/handset In the "Import directory from PC" area: ¤ In the Name of directory field, enter the vcf file you want to load onto the device (complete path name), or click Browse... and navigate your way to the file. ¤...

  • Page 60: Understanding Directory File Content (Vcf File)

    Understanding directory file content (vcf file) The following data (if available) is written into the vcf file for entry into the directory or transferred from a vcf file into the handset directory. Name First name Number Number (office) Number (mobile) E-mail address Birthday (YYYY-MM-DD) and time of the reminder call (HH:MM) separated by a "T"...

  • Page 61: Management - Date & Time: Copying The Date/Time From The Time Server

    Management – Date & Time: Copying the date/time from the time server The date and time are shown in the idle display of the base and registered hand- sets. They are important, for example, for stating the correct time in the answering machine list, call lists and for the "anniversary", "appointments"...
  • Page 62 Synchronisation will usually occur once a day (at night) if synchronisation is acti- vated. Any additional synchronisation will take place only after each system start of the base (e.g., after a firmware update or a power cut). If you register a new handset on your base, it will assume the time and date of the base without any additional synchronisation with the time server.

  • Page 63: Management - Miscellaneous

    Management – Miscellaneous: Resgistering handsets You can register up to six handsets with your phone. The registration must be initi- ated on the phone and the handset. ¤ ¢ ¢ Open the Settings Management Miscellaneous Web page. ¤ Click on the Start Registration button to enable registration mode on the phone.

  • Page 64: Management - Miscellaneous

    Management – Miscellaneous: Changing system PIN of the phone Protect the system settings of your phone with a 4-digit PIN known only to you. You are then prompted to enter the system PIN before changing important system set- tings and when logging into the Web configurator. The default setting for the PIN is 0000.

  • Page 65: Management - Save & Restore: Saving And Restoring System Settings

    In the Save device settings to PC area: ¤ Click the Save button next to Save settings. The base will create a file Gigaset-yyyy-mm-dd.cfg (default name; yyyy = year 4-digit format, mm = month 2-digit, dd = day 2-digit) with the configuration data.

  • Page 66: Management - Firmware Update

    Management – Firmware Update: Updating the base's firmware If necessary, you can load updates of the base firmware onto your base. The server on which new firmware versions are generally available to download to your base is set by default. The URL of the Internet server is displayed in the Data server field.
  • Page 67 Please note In exceptional circumstances you may receive, for example, a firmware file from Service that you can upload from the local PC to your telephone (e.g., because the firmware update via the Internet did not work). Check the prerequisites for your PC.

  • Page 68: Activating/Deactivating The Automatic Version Check

    Activating/deactivating the automatic version check When the version check is activated, the phone checks on a daily basis whether the Gigaset configuration server has a new version of the phone firmware or the pro- vider profile (general provider data). If a new version is available, a notification is sent to the base and the corresponding message flashes.

  • Page 69: Querying The Phone Status

    Querying the phone status General information about your phone is displayed. ¤ In the menu list, select the Status tab. The following information is displayed: IP Configuration area IP address The phone's current IP address within the local network. For details on assigning ¢...

  • Page 70: Gigaset.net Area

    You cannot use the connection to make or receive calls via Gigaset.net. Registration failed / Server not accessible The phone was not able to register with Gigaset.net, for example, because the telephone does not have a connection to the Internet.

  • Page 71: Gsm Connections Area

    GSM Connections area The mobile telephones registered via the Bluetooth interface of the base are listed: Name The Bluetooth name under which the mobile phone is entered in the list of "known devices" on the base. Status Registered The mobile phone is registered to the base, i.e. it appears in the Known Devices list.

  • Page 72: Index

    VoIP Access code Connection name (Gigaset.net) ........
  • Page 73 G.729 ..... . . Gigaset config Gigaset.net ......
  • Page 74 Services ......info services ....Personal provider data .
  • Page 75 ....... . . User name (VoIP-Account) interface language ..... .

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